DishTV Complaints & Reviews

Dear sir/madam,
I have bought dish tv connection three months back. Now there are some disturbance in some channels. And to resolve it they are saying antenna will be reinstall and asking for re-instation charges. Why i will bear these charges as this is not my fault as their engineers are not competent enough. What is the guarantee it will not happen again.
Kindly help me to resolve it. My connection no is [protected].
Name kshama sharma
Phone [protected]

Dear sir,
My d2h id is[protected]. I have replace my set up box of d2h rs 450. Product warranty is one month for replacement & 3 month is free service. 2nd day of replacement setup box is not working. I have compliant to customer care & product replaced within 2 days from compliant date free of cost because product is in warranty period.. After 10 day of replacement setup box again not working. I have again compliant to customer care regarding set up box problem again my setup box replace but this time my rs 450 deducted from my account. So i have register compliant regarding 450 rs deducted for replacement of setup box during warring period on 12th aug. To customer care compliant no is[protected]& will get resolved till 15th aug. But till date i have not resolved this problem.
Sir, i did call to dish tv every day. But problem is not solved till date. I have not received rs.450/- which was deducted on 12 august.

Regards,
Praveen jaiswal
Mobile no. [protected]

I ordered new connection of dish tv online on ' my dish tv' app on 11th august 2019, but no installation is done and payment is done online of ₹1, 590. Now the installation is cancelled by dish tv technician but no request of cancellation is done by my side then also a message has come from dish tv that consumer has cancelled the order. I called dish tv call centre and tell my problem but as they said they will refund money. Till date no money is refunded. Please refund as soon as possible

Before 15-20 days channel Ayushman active had activated without my knowledge. When I got the message of activation I complained at customer care & the executive said it will deactivated today. But when yesterday I logged in on my mobile application I found Ayushman active is active & the value is deducting from my a/c. I haven't activated the channel & even I don't know about the channel. I complained at the customer care yesterday & the executive told that it will be deactivated within one hour. But 24 hours has passes & the channel is still active & I am paying for it. It should be deactivated immediately & I have to get refund the amount has charged for the channel from beginning. My regd. Mobile no [protected].

Registered a complaint on 17th august 2019, which was showing 301-signal not found
5 days have passed. No response from anyone. Paid amount in advance and not able to view any channel.
Please fix it as early as possible. Or tell me that you cannot.
I will take alternative measures.
The customer service is very pathetic, they say they can only register complaint.

Vc number = [protected]
Mobile = [protected]

This has reference to teletalks with your senior executive Mr.Asad today (20.08.2019 at around 18.30 hours) who has informed that they supply reconditioned set top box without knowledge of customer & the DISHTV is not responsible for cause of damage to the TV . I have strong objections to this.My TV has been damaged due to this faulty set top box supplied to me
Further after complaints of over heating you choose not to replace the set top box even.in warranty period .
I would be happy to know the companies policy & clarification if any .

Thanks.

M.Garg
[protected]

Sir
Mera setup box vc no [protected] yeh box 2007 se acchi condition se chal raha hai. Dish TV vale use Juna kahakar free aur pay channels band kar dete hai.
Abhi abhi aaj ke date me bhi mera tv kuch channels dikhata hai aur baki channels band kar diye hai. Usme free aur pay channels ka bhi samavesh hai. Inke khilaf action Liya jaye.
Dhanyavaad.

In their software for selecting tv channels, dish tv is forcing us to take basic combos containing 100 + channels that are not required (apart 25 dd channels ) for customers. Even help line of dish tv is quoting TRAI for the mess. pls go through dish tv channel selecting software and straighten them up.

Vc #: [protected]
I had already paid rs. 1500/- and my current balance is around rs. 2200/- in the website.
My dish tv account is still in deactivated state. I spoke to customer service after miss call and they refreshed my account and still it is not activated and can't see any channels at all for past 3days. They asked me to refresh and i did many times, still the same issue.
Please activate my dishtv account properly and give all the channels for viewing as promised. Or else repay my balance amount i will look for another better dth service. Dishtv you are cheating many customers by taking away our money and not activating our accounts properly from your end and show all the channels as per the agreement.

I have registered complaint that my setup box is not working on 14th aug, 2019. Their executives assured me that complaint is sorted out within 48 hours. I have called them too many times but they were just making fool and not giving proper answers. As per trai tweet dated 14th jan 2019 if tv connection is faulty then there is a provision of call centre. If connection is not restored in 72 hours, then you do not have to pay.

Dear sir
In my dish tv concession no:[protected] mobile no:[protected] i had a complaint dish tv customer service[protected] but customer service executive anyone didn't respond still as on date my problem was continue but how to solve my problem. Already paid 6 mouth recharge amount but service is not properly please tell me how solve my problem. If any change dth probability

Respected sir since 20days we unable to view challens, daily we make the call to dish tv toll fee number but there is no use still problem not slove so please kindly take the action as per norms thanking you sir,
from JEELAN BASHA HEAD MASTER GHS CHELUR, CHIKKABALLAPURA DISTRICT KARNATAKA MY VC NO-[protected] AND MOBILE-[protected]

This is to inform you that i (Ram yadav) paid for new connection rs. 1590 on 15th august 2019, but till now no new connection has been installed. Local area service provider said that they have no set up box. There is no positive response from customer care and service provider of dish tv.
Kindly assist to take necessary action against dish tv. My installation request no.[protected] and my mobile no. [protected]. I have attached payment receipt no.
Thanks
Ram yadav

I wanted to recharge my dishtv and have visited dishtv website and there was a promotional banner showing "buy 3 months and get 7 days free". It showed the amount 861/- (287 x 3) for 3 months and i've recharged. Now the customer care executive says that i've opted for a 6 months pack which i didn't opted. I want my 3months previous pack to be activated.

Registered mobile number: [protected]

Dear sir i have dish tv dth wich vc no.[protected]. My dish tv set box are mpeg2 provided by dish tv but now dish few channel are provided on mpeg4 so my setbox are not able to show few channel which are in my pkg. I complained dish tv many time but they say me that are chargeable. Before thish dish tv change setbox without any cost left me. If dish tv change any tp mpeg4 than should be change setbox free customer. Please do action for dish tv

Requested for dish tv realignment on 15 aug 19. Was assured problem resolution within 24 hours. Been more than 52 hours, problem still not resolved. No body from senior executive calls back even if a call back is promised by the customer executive on the ivr. Poor service inspite of numerous calls. Regret being a dish customer. Next option is to raise the matter to trai... I guess
My contact no [protected], vc [protected]

I had done my dishtv recharge on wrong vc no with an amount of 367.
I had done it on vc no: [protected] instead of vc no: [protected]. I please request you to transfer the amount into my vc no: [protected]. I had done my recharge via google pay. The transaction id of the recharge is cicagkc6iotjba. I request you to please transfer it to my account.

Mobile no.[protected], v. C no.[protected]. I got a message from dish tv on 28/7/19 stating fitness active has been activated and we can opt out by calling on [protected].
On 4/8/19 i got a message in which they automatically pushed back recharge date and switch off date after deducting the money.
Despite our efforts of calling and messaging on [protected] the customer care lady was very arrogant and she was instead blaming us and said she can't do anything to deactivate it.
Upon requesting to know her name she cut the call.
Also the free to air channel channels like republic tv are not shown despite calling on your customer care no.
Pl. Do the needful and deactivate the channel as soon as possible.

I complained on 12 aug about no signal, after trouble shooting was advised to take technician visit. Still till now no response. Called customer care more than 10 times, but found only irresponsible behaviour, no resolution
Wrote to customer care, nodal officer but no response.
Plz send technician soon or let me know that you cant help me so that i can move on to some other dth operator
Vc [protected]

Dear sir,

I have received very bad service from dishtv. There are 3 main reasons:

1) when it rains or even when it does not rain, the 'no signal' message comes on my tv screen and ruins my night's entertainment. We should receive compensation for days we cannot view our channels. So i am paying the high monthly subscription fees but not getting the service. Hopefully the great trai regulator has been notified and one day we will receive refunds on days we cannot view our channels like in other countries. Why must us hindustanis be treated differently? Why should we suffer like this and pay our hard earned money for a questionable service.

2) i have no interest in star sports hd channel 1 after india lost in the semi finals criket world cup in england. It's been only 30 days and yet i am still unable to cancel this channel. I keep going into my dishvt channel and deleting that channel from the packages but dishtv are not deleting the channel and still charging me each month.

3) dishtv has an email form on their site which does not work. I have written 15 times on that form and hit the send button and nothing happens. Also i cannot get through on the phone. They treat customers as a joke

Only trai can put this right so i will be writing to them as well.

This is a new india and abusing customers like this will not be tolerated by the fair trai and customers.