DishTV Complaints & Reviews

I keep getting unlimited calls from dish tv for offers on my registered mobile no. [protected]. Plz unregister my no. For my account vc no. [protected]. I am a student. And the calls disturb me very much even in the class. So, please strictly consider that problem. Otherwise i will change the connection. I'll appreciate the prompt action taken from dish tv.

Aug 30, 2019

Complaint marked as Resolved

DishTV customer support has been notified about the posted complaint.

Verified Support

Jul 20, 2019

DishTV Customer Care's response Dear Udit,

Hope you are doing good.

Thanks for voicing your concern. Please be assured that we are working on your concern and we will get in touch with you at the earliest. For any further clarifications, please drop us an email on [protected]@dishtv.in.

Regards,
Online Team
DishTV

Verified Support

Jul 22, 2019

DishTV Customer Care's response Dear Udit,

As per your request, we have removed your number [protected] from promotional calling campaign and you will not receive promotional calls now.

Regards,
Online Team
DishTV

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Address: East Godavari, Andhra Pradesh, 533255

Dear sir
I'm user of dish tv. My reg. No [protected], veerabhadra rao villa. My dish setup box is not working so i was given complaint about the issue but they are not taken action regarding my complaint. Almost last 40 days to till not solved my problems only they are says complaint is open/technical team call back/ close. So please tell me who can i solved my problems.
Best regards
Veerabhadra rao villa

Aug 29, 2019

Complaint marked as Resolved

DishTV customer support has been notified about the posted complaint.

Verified Support

Jul 20, 2019

DishTV Customer Care's response Dear Veerabhadra,

Hope you are doing good.

Thanks for voicing your concern. Please be assured that we are working on your concern and we will get in touch with you at the earliest. For any further clarifications, please drop us an email on [protected]@dishtv.in.

Regards,
Online Team
DishTV

Verified Support

Jul 24, 2019

DishTV Customer Care's response Dear Veerabhadra,

As per our telephonic discussion, you confirmed that your issue has been resolved. Kindly let us know if you need any further assistance.

Regards,
Online Team
DishTV

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Address: 854301

I am a dishtv customer from around 8-10 yrs. At the begining i was using sd box, thereafter they offered me an hd box with a life time warranty.. Now when my box is not working properly they are refusing to change the box under warranty.. They are saying that i need to pay for it... It's a total fraud by them..
Plz help me to change the box under warranty.
Dishtv id - [protected]
Mb - [protected]
Email - karanmzms.[protected]@gmail.com

Aug 25, 2019

Complaint marked as Resolved

DishTV customer support has been notified about the posted complaint.

Verified Support

Jul 19, 2019

DishTV Customer Care's response Dear Aryan,

Hope you are doing good.

Thanks for voicing your concern. Please be assured that we are working on your concern and we will get in touch with you at the earliest. For any further clarifications, please drop us an email on [protected]@dishtv.in.

Regards,
Online Team
DishTV

Jul 19, 2019

Updated by aryanstar99 They have called me and refused to change my set top box under warranty..3 times i talked to them and all the time they are speaking different thing...

plz take quick actions against them and tell them to change my set top box under warranty as they have promissed earlier...they are really playing fraud games here...

Verified Support

Jul 23, 2019

DishTV Customer Care's response Dear Aryan,

As per our telephonic discussion on the number [protected], we informed you that your STB had warranty up to[protected] but not for lifetime. you confirmed that you are facing a problem with STB but do not want to pay applicable charges (Service Visit Charge- 200 Including GST, STB SWAP(OW)- 250 including GST, Total Charges: 450 Rs+Hardware Charges if applicable.). Moreover, necessary information regarding temporary deactivation has been shared and informed that you can temporary deactivate your DishTV for a minimum of 15 days and further in multiples of 15 days i.e. 15, 30, 45 etc. You can avail this service for unlimited times in a year. However, please note that your DishTV should be in ACTIVE status. Your request will not be processed if your account is deactivated.

Temporary deactivation service will be charged as below:

o Rs .25 for less than equal to 3 Months.

o Rs. 100 Greater than 3 Months.

Furthermore, you denied taking any service. we would also like to inform you that you can contact our customer care helpline [protected] or [protected] for further assistance.

Regards,
Online Team
DishTV

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Address: Chennai, Tamil Nadu, 600091

I am using Dish Tv for 2 years now..i disconnected it for 6 months and reconnected after Trai regulation...its a Fraud company...collects 30 days subcriber amount in 28 days..4 wks x 7 days is one month for them...You will get Recharge reminder in 21 days ...i simply say this company is just money making fraud ...

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Its prepaid and i can pay and use it whenever i want. But dish tv charged illegal amount as a processing fee charge if i recharge late. I was out of station and why should i recharge it when no one is watching the tv.

Its prepaid they are not supposed to charge like this. Even without my permission they always extend it for 3 days but no one is at home then who will watch for these three days and they have also charged another processing fee with this also

Custome care service is very poor.
Please don't go with dish tv connection they are very bad at service.
I am asking dish tv to refund my amount asap. Vc #[protected]

Jul 28, 2019

Complaint marked as Resolved

DishTV customer support has been notified about the posted complaint.

Verified Support

Jul 19, 2019

DishTV Customer Care's response Dear Ankur,

We are sorry for the experience you had. Please share your registered mobile number with us at [protected]@dishtv.in and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV

Verified Support

Jul 27, 2019

DishTV Customer Care's response Dear Ankur,

Information about your complaint is still awaited from you. Please contact us on [protected]@dishtv.in with the necessary details for any further assistance.

Regards,
Online Team
DishTV

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Address: Noida, 700084

I am using DishTv since 2015, and facing various problem like Account not recharged even after recharged .
Every year facing a new problem such as, viewing card damaged or insufficient Account Bal even after recharged or movement of Antenna .
Always they are trying to send paid technician to solve this man made problem.
Now most of the free channels are closed and showing due to bad weather, not only that one paid channel is also closed (Star Gold Select).
Customer care representative asking me to send technician on paying Rs. 200/.

This is very bad experience to me about DishTv, worst service .

Please take necessary action.

Sep 8, 2019

Complaint marked as Resolved

DishTV customer support has been notified about the posted complaint.

Verified Support

Jul 19, 2019

DishTV Customer Care's response Dear Customer ( Bape ),

We are sorry for the experience you had. Please share your registered mobile number with us at [protected]@dishtv.in and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV

Verified Support

Jul 27, 2019

DishTV Customer Care's response Dear Customer ( Bape ),

Information about your complaint is still awaited from you. Please contact us on [protected]@dishtv.in with the necessary details for any further assistance.

Regards,
Online Team
DishTV

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Address: madirepalli village (duvvur )m.cuddapah (dist), 516175

Iam purchase dish tv set of box has on before 10 years all channles not supported please change the set of box i will got a customer care contact in irr responsibility inthis customer in the avoide the dish tv company will be change the forather company choose the best offerscinities will be provided but mostly will be once will be registred by the adress proof

Aug 31, 2019

Complaint marked as Resolved

DishTV customer support has been notified about the posted complaint.

Verified Support

Jul 19, 2019

DishTV Customer Care's response Dear Gangadhar,

We are sorry for the experience you had. Please share your registered mobile number with us at [protected]@dishtv.in and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV

Verified Support

Jul 27, 2019

DishTV Customer Care's response Dear Gangadhar,

Information about your complaint is still awaited from you. Please contact us on [protected]@dishtv.in with the necessary details for any further assistance.

Regards,
Online Team
DishTV

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Address: 276205

Dish tv charging illegally with imposing 30 days for channel locking. Customer are not allowed to deactivate the channel before 30 days of channel activation.

I have conversation with dish tv executive and they replied that this is company policy and they will follow this irrespective to trai regulations.

I believe, as per new trai rules, customer should pay as per their subscribed channels. I would like to request to trai to take some actions against such companies for these kind of illegal charges.

Aug 21, 2019

Complaint marked as Resolved

DishTV customer support has been notified about the posted complaint.

Verified Support

Jul 19, 2019

DishTV Customer Care's response Dear Bansh,

We had suspended “lock-in” on our packs temporarily, to ensure smooth migration of customers to the new tariff regime of TRAI. We have reinstated the lock in policies now and assure you that these are well communicated and fair, in keeping with the TRAI guidelines.

Regards,
Online Team
DishTV

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Address: 841413

Dish tv settop box stoped working on 13 July 2019. Tried to complain but DishTV system was down so no complained registered on next same reply. On 15 July complained got registered but no contact for service till today. But on the other hand they are continuously calling for new connection. So please look I the matter.

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Address: 587301

Website: www.dishtv.in

A/c recharged before switch of date but shows low account balance, this regarding when I call the customer Care of dish TV, their 3 executives gives me lazy responses 1 of the named satendra gupta executives disconnected call when I demand for the transfer call to higher authority . So pls do needful

Sep 2, 2019

Complaint marked as Resolved

DishTV customer support has been notified about the posted complaint.

Verified Support

Jul 25, 2019

DishTV Customer Care's response Dear Raju,

We are sorry for the experience you had. Please share your registered mobile number with us at [protected]@dishtv.in and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV

Verified Support

Aug 02, 2019

DishTV Customer Care's response Dear Raju,

Information about your complaint is still awaited from you. Please contact us on [protected]@dishtv.in with the necessary details for any further assistance.

Regards,
Online Team
DishTV

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Address: Mumbai City, Maharashtra, 400043

Name: ibrahim shaikh
Area shivaji nagar
My problem is i already complaint regarding technical issues on my dishtv but problem should not be resolved i complaint on 9july 2019 your engineer should be vist on 15 july 2019 already he should be vist late and problem should be not solved now and i recharged should be waste now i will complaint on dishtv customer care but they are not guide properly he should not say excite time for solving problems.

Aug 28, 2019

Complaint marked as Resolved

DishTV customer support has been notified about the posted complaint.

Verified Support

Jul 17, 2019

DishTV Customer Care's response Dear Ibrahim,

We are sorry for the experience you had. Please share your registered mobile number with us at [protected]@dishtv.in and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV

Verified Support

Jul 25, 2019

DishTV Customer Care's response Dear Ibrahim,

Information about your complaint is still awaited from you. Please contact us on [protected]@dishtv.in with the necessary details for any further assistance.

Regards,
Online Team
DishTV

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Address: plot no-265/1759, sastri nagar, bhubaneswar, pin-751001, Khordha, Odisha, 751001

VC No-[protected], contact no-[protected]

on dt:- 16-may-2019 i have logged a complaint in dishtv customer care, service request no[protected], after several times discussed with customer care, no service person/technician visit the location and automatically closed the call, again i have logged a complain in dishtv customer care on dated 20-jun-2019, no service person/technician visit the location and automatically closed the call. again on dated-05-july-2019 logged a complaint service request no[protected], no service person/technician visit the location and automatically closed the call.

Last 3 three months i have recharge the set up box, but i m unable to see a single channle. please look into this matter.

Aug 19, 2019

Complaint marked as Resolved

DishTV customer support has been notified about the posted complaint.

Verified Support

Jul 18, 2019

DishTV Customer Care's response Dear Debesh,

Hope you are doing good.

Thanks for voicing your concern. Please be assured that we are working on your concern and we will get in touch with you at the earliest. For any further clarifications, please drop us an email on [protected]@dishtv.in.

Regards,
Online Team
DishTV

Verified Support

Jul 19, 2019

DishTV Customer Care's response Dear Debesh,

As per our telephonic conversation on mobile number [protected], you confirmed that signal channels related issue has been resolved. Moreover, we have credited a waiver of Rs 290 against delay in service.

Regards,
Online Team
DishTV

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Address: Santosh Laxman Salavkar Sai Krupa Housing Society, Floor 1 Room No.4, Vidyanagar,Chendhre ,Alibag-Raigad ,Maharshtra India, Raigad, Maharashtra, 402201

Website: www.dishtv.in

On my Vc No. [protected], TV channel are off from date :13/07/2019. While watching a the Tv, suddenly on Tv display Booting please wait came and channel disappeared. I called the customer care immediately, The customer said that in 48 hours technician will come and resolved the problem but in 48 hours no one technician was came and didn't solve the problem.
The distributor of Mahakali Traders, Goldhalpada, Veshvi, Alibag 402201 said that call the customer care and complain them and also said that the Set-Top is not under warranty. If you paid Rs. 450 /- then we will give you new Set-Top Box under Swap. But when I called the customer care and said all this situation then the customer care said that your Set-Top Box is under warranty our technician will come under 48 hours and solve your problem, you will be need to pay only Rs. 200 /- to technician, But after 48 hours also the technician didn't came and this way my Dish Tv is closed last 48 hours.

I request to Dish Tv to give me my three days back of my recharge.

+1 photos

+1 videos

Aug 27, 2019

Complaint marked as Resolved

DishTV customer support has been notified about the posted complaint.

Verified Support

Jul 16, 2019

DishTV Customer Care's response Dear Santosh,

We are sorry for the experience you had. Please share your registered mobile number with us at [protected]@dishtv.in and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV

Verified Support

Jul 24, 2019

DishTV Customer Care's response Dear Santosh,

Information about your complaint is still awaited from you. Please contact us on [protected]@dishtv.in with the necessary details for any further assistance.

Regards,
Online Team
DishTV

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Address: Anantapur, Andhra Pradesh, 515004

Dishtv service guy came for changing singal and changed my bc with different vc card which doesn't belongs to us ie [protected].
And saying with my parents your vc card isn't working so you need to pay 500rs so we can replace card. Now when I came and see vc number it's not at all my vc card.

This shows dishtv says singal changing is done for free of cost and so they change the vc card and say card is not working when they see oldage people's.

Is this called as PROFFESIONAM of Dishtv.

Never ever I want to buy an dishtv again.

Aug 23, 2019

Complaint marked as Resolved

DishTV customer support has been notified about the posted complaint.

Verified Support

Jul 13, 2019

DishTV Customer Care's response Dear Customer (arcot.manju),

We are sorry for the experience you had. Please share your registered mobile number with us at [protected]@dishtv.in and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV

Verified Support

Jul 22, 2019

DishTV Customer Care's response Dear Customer (arcot.manju),

Information about your complaint is still awaited from you. Please contact us on [protected]@dishtv.in with the necessary details for any further assistance.

Regards,
Online Team
DishTV

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V

Vikas725

from Mumbai, Maharashtra

Jul 17, 2019

Since DD sports is a free channel and it's streaming ICC WORLD CUP 2019. Dishtv is not giving dd sports and when I call to them they always says as per the request of honorable Supreme Court dd sports will not broadcast icc live world Cup 2019. But it was streaming live in tata sky. So please resolve my problem as soon as possible

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Address: At-Benapanjari, Po-Tirimal Dist-Khurda, Khordha, Odisha, 752050

My problem foni cyclone smash my dish tv antenna.& i have complain on dt[protected] & customer care said free of cost install the antenna with out any charges except hardware spare & parts but service not provided & my important time loss then i mentally torcher. Customer care dont give me any information close my complain on dt[protected]. Then i call to care dt[protected] & new complain raised care & said wave up my charges but again close by care dt[protected] then i call to care on dt[protected] reopen my dt[protected] complain but care employee self raise a complain any view for me. So i want to justice for my important time & money loss.

Aug 20, 2019

Complaint marked as Resolved

DishTV customer support has been notified about the posted complaint.

Verified Support

Jul 13, 2019

DishTV Customer Care's response Dear Customer ([protected]),

Hope you are doing good.

Thanks for voicing your concern. Please be assured that we are working on your concern and we will get in touch with you at the earliest. For any further clarifications, please drop us an email on [protected]@dishtv.in.

Regards,
Online Team
DishTV

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A

ajad yadav

from Arambol, Goa

Jul 16, 2019

Dish TV had starter lock in days for 30 days and according to then the call mera apna pack which Dont stand for it. According to TRAI we have to what we want but they are forcing us to see the channel for 30 days.

Reply

DishTV Customer Care's response, Jul 17, 2019

Verified Support

Dear Ajad,

We had suspended “lock-in” on our packs temporarily, to ensure a smooth migration of customers to the new tariff regime of TRAI. We have reinstated the lock-in policies now and assure you that these are well communicated and fair, in keeping with the TRAI guidelines.

Regards,
Online Team
DishTV

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Address: Indore, Madhya Pradesh, 452016

Hi,
I am using dish tv. Currently dish tv introduces lock in period so i am not able to remove channels before lock in period. As per tri new rules every customer has freedom to remove channels at any time but this type of restrictions voliating rules of tri as i have to take any channel for this lock in period duration.

Please take appropriate action regarding this lock in period.

Thanks.

Aug 14, 2019

Complaint marked as Resolved

DishTV customer support has been notified about the posted complaint.

Verified Support

Jul 13, 2019

DishTV Customer Care's response Dear Vikas,

We had suspended “lock-in” on our packs temporarily, to ensure a smooth migration of customers to the new tariff regime of TRAI. We have reinstated the lock-in policies now and assure you that these are well communicated and fair, in keeping with the TRAI guidelines.

Regards,
Online Team
DishTV

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A

Amitrcf

from Mumbai, Maharashtra

Jul 16, 2019

Why dish TV change t&c as locking period condition recall whenever previously they were giving advertisement to change any channel any time. Thia is a type of fraud. they can't change t&c again and again.
Pls . do something.

Reply

DishTV Customer Care's response, Jul 17, 2019

Verified Support

Dear Amit (Amitrcf),

We had suspended “lock-in” on our packs temporarily, to ensure a smooth migration of customers to the new tariff regime of TRAI. We have reinstated the lock-in policies now and assure you that these are well communicated and fair, in keeping with the TRAI guidelines.

Regards,
Online Team
DishTV

G

G Wankalwar

from Pune, Maharashtra

Jul 17, 2019

Kids active and rangamanch channel I am not added my pack please deactivate this channel

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DishTV Customer Care's response, Jul 17, 2019

Verified Support

Dear Customer (G Wankalwar),

Hope you are doing good.

We are sorry for the experience you had. Please write to us about your concern with your VC number and registered mobile number at [email protected] and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV

DishTV Customer Care's response, Jul 25, 2019

Verified Support

Dear Customer (G Wankalwar),

Information about your complaint is still awaited from you. Please contact us on [email protected] with the necessary details for any further assistance.

Regards,
Online Team
DishTV

D

dr Momin

from Mumbai, Maharashtra

Jul 17, 2019

Can you give us choice of sny or few islamic channels on dish tv

Will be of help.

Reply

DishTV Customer Care's response, Jul 18, 2019

Verified Support

Dear Dr. Momin,

Hope you are doing good.

We are sorry for the experience you had. Please write to us about your concern with your VC number and registered mobile number at [email protected] and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV

DishTV Customer Care's response, Jul 26, 2019

Verified Support

Dear Dr. Momin,

Information about your complaint is still awaited from you. Please contact us on [email protected] with the necessary details for any further assistance.

Regards,
Online Team
DishTV

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Address: Delhi, 110032

Hello. I have a dish connection with number. They automatically activates any channel in my pack without even my consent and then they don't even return the money back. They even activated a loan, for no particular reason! When i asked the customer care executive about it, he replied that he don't know anything about it.

Not even that, when i asked their customer care executives about my request number, they said they don't have any. They should refund the money back to suffered people and take action against their stupid customer care executives.

Aug 20, 2019

Complaint marked as Resolved

DishTV customer support has been notified about the posted complaint.

Verified Support

Jul 11, 2019

DishTV Customer Care's response Dear Sakshi,

We are sorry for the experience you had. Please share your registered mobile number with us at [protected]@dishtv.in and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV

Verified Support

Jul 19, 2019

DishTV Customer Care's response Dear Sakshi,

Information about your complaint is still awaited from you. Please contact us on [protected]@dishtv.in with the necessary details for any further assistance.

Regards,
Online Team
DishTV

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S

sachuthuruthiyil

from Mavelikara, Kerala

Jul 12, 2019

Hai,
I am Sasidharan Pillai and my VC No is [protected]. I recharged my dish tv on 10 th July 2019 rs 534/- by used dish tv web. But my account is not updated. Now low balance massage showing on my tv. Kindly update my account as soon as Possible.

Thanking you
Sasidharan Pillai

automatic channels activation without my consent. - Comment #3484868 - Image #0

Reply

DishTV Customer Care's response, Jul 13, 2019

Verified Support

Dear Sasidharan,

We are sorry for the experience you had. Please share your registered mobile number with us at [email protected] and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV

DishTV Customer Care's response, Jul 22, 2019

Verified Support

Dear Sasidharan,

Information about your complaint is still awaited from you. Please contact us on [email protected] with the necessary details for any further assistance.

Regards,
Online Team
DishTV

R

R K Saab

from Mumbai, Maharashtra

Jul 12, 2019

They have implemented a Lock in period for mostly all thchannels.
This is against the freedom of choice for the consumers.It must be revoked immediately.
What is TRAI doing against this unfair practice.Needs a strong action against DISH TV.

Yours truly
Rajendra Kumar Choudhary.

Reply

DishTV Customer Care's response, Jul 13, 2019

Verified Support

Dear Rajendra,

We had suspended “lock-in” on our packs temporarily, to ensure a smooth migration of customers to the new tariff regime of TRAI. We have reinstated the lock-in policies now and assure you that these are well communicated and fair, in keeping with the TRAI guidelines.

Regards,
Online Team
DishTV

Nabinbehera

from Mumbai, Maharashtra

Jul 16, 2019

[protected]

Reply

DishTV Customer Care's response, Jul 17, 2019

Verified Support

Dear Nabin (Nabinbehera),

Sorry for the inconvenience. We request you to please write to us elaborating your concerns at [email protected] along with your registered mobile number for us to assist you.

Regards,
Online Team
DishTV

DishTV Customer Care's response, Jul 25, 2019

Verified Support

Dear Nabin (Nabinbehera),

Information about your complaint is still awaited from you. Please contact us on [email protected] with the necessary details for any further assistance.

Regards,
Online Team
DishTV

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Address: Gopinath Sahi,Plot No 129, Near Gopinath Temple, 752055

I, Rama Narayan Pattaanik, Have bought Dish TV connection on 02/04/2019 as secondary connection. They come and installed on 7 or 8th april 2019, but not able to view any channels due to there package selection error beteen parent and child connection. But After contineous follow up between amazon customer care and me after 1 month around month of may 1st week again they rectified everything. Again the set top box is not showing any channels due to technical fault in set top box. The set top box is taken by dealer on june 27th 2019 and till now they are telling they dont have stock.I contacted to nodal officer and the nodal officer is diconnecting call without listening anything.They arebgiving mentally as well as physical torture. Now i want to return whole connection back & also complaint the same in consumer forum that this type of company must be closed.before world cup final match i want to install Tata sky. They are providing very much better service than this.

Regards,
Ram pattanaik
Vc no [protected].

Aug 20, 2019

Complaint marked as Resolved

DishTV customer support has been notified about the posted complaint.

Verified Support

Jul 11, 2019

DishTV Customer Care's response Dear Ram,

We are sorry for the experience you had. Please share your registered mobile number with us at [protected]@dishtv.in and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV

Verified Support

Jul 19, 2019

DishTV Customer Care's response Dear Ram,

Information about your complaint is still awaited from you. Please contact us on [protected]@dishtv.in with the necessary details for any further assistance.

Regards,
Online Team
DishTV

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P

Praveen3586

Jul 12, 2019

We recharged our dish TV with 308 ₹ yesterday. V C number [protected]. But it had been deactivated. Pl activate it. Reply to [protected]@gmail.com.

Reply

DishTV Customer Care's response, Jul 13, 2019

Verified Support

Dear Praveen,

We are sorry for the experience you had. Please share your registered mobile number with us at [email protected] and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV

DishTV Customer Care's response, Jul 22, 2019

Verified Support

Dear Praveen,

Information about your complaint is still awaited from you. Please contact us on [email protected] with the necessary details for any further assistance.

Regards,
Online Team
DishTV

R

[email protected]

from Mumbai, Maharashtra

Jul 12, 2019

I have done recharge of Rs 337 on 30 June 2019 but amount was debited from my account but rechage unsuccessful
Tran ID VS[protected]
VC NO [protected]
SO pl refund amount to my bank account.
The recharge was done through justrechargeit and they say that contact dish tv so pl confirm who is respinsible.

Reply

DishTV Customer Care's response, Jul 13, 2019

Verified Support

Dear Rajendra,

We are sorry for the experience you had. Please share your registered mobile number with us at [email protected] and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV

DishTV Customer Care's response, Jul 22, 2019

Verified Support

Dear Rajendra,

Information about your complaint is still awaited from you. Please contact us on [email protected] with the necessary details for any further assistance.

Regards,
Online Team
DishTV

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Address: House no 51, Ayalpakkam Residence association, Valavi Road, Ernakulam, Ernakulam, Kerala, 682018

I had given a complaint regarding reinstallation of Zing digital in customer care on 04 Jul 19. They promised me to rectify my problem within 24 hours after complaining. But nothing happened. When I called again they told me that my complaint had been closed from technician side. Today is the 5th day after my initial complaint, and the response from the company is very poor. Whenever I called they would arrange phone calls with some senior executive and the same promises were being given. They provided me a mobile number of service agent which is not existing. I need a solution for this as soon as possible

Aug 15, 2019

Complaint marked as Resolved

DishTV customer support has been notified about the posted complaint.

Verified Support

Jul 11, 2019

DishTV Customer Care's response Dear Customer (anilaakhil),

We request you to kindly contact on Zing Digital customer care number[protected] or initiate an email at [protected]@zingdigital.in for further information.

Regards,
Online Team
DishTV

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I

Ibabyi

from Fazilka, Punjab

Jul 10, 2019

I recharged my dish TV but still not updated

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DishTV Customer Care's response, Jul 11, 2019

Verified Support

Dear Customer (Ibabyi),

Hope you are doing good.

We are sorry for the experience you had. Please write to us about your concern with your VC number and registered mobile number at [email protected] and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV

DishTV Customer Care's response, Jul 19, 2019

Verified Support

Dear Customer (Ibabyi),

Information about your complaint is still awaited from you. Please contact us on [email protected] with the necessary details for any further assistance.

Regards,
Online Team
DishTV

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Address: Khordha, Odisha

I had registered multiple complaints near dishtv regarding signal issue and called them multiple times to give reminder but they are not attending my complaints which made me harassed by giving so much times to call them.
My details
Vc no - [protected]
Complaints number-
1.[protected] on 22nd june 19
2.[protected] on 27th june 19

+2 photos

Aug 22, 2019

Complaint marked as Resolved

DishTV customer support has been notified about the posted complaint.

Verified Support

Jul 10, 2019

DishTV Customer Care's response Dear Customer (Ph85),

We are sorry for the experience you had. Please share your registered mobile number with us at [protected]@dishtv.in and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV

Jul 10, 2019

Updated by Ph85 What a reply??
Dish tv doesn't have my registered mobile number on my VC number???

Jul 10, 2019

Updated by Ph85 I had sent a mail to provide you the information you need about my registered mobile number on my VC number [protected]

Verified Support

Jul 11, 2019

DishTV Customer Care's response Dear Customer (Ph85),

Thanks for sharing the requisite details with us. We have escalated your concern to our team and they will get back to you soon.

Regards,
Online Team
DishTV

Verified Support

Jul 11, 2019

DishTV Customer Care's response Dear Customer (Ph85),

We tried contacting you on the numbers [protected] and [protected] but there was no response. Kindly, share an alternate contact number or you can also contact our customer care at[protected] and [protected] as we need verbal communication. Moreover, we have escalated your concern to our service team.

Regards,
Online Team
DishTV

Jul 13, 2019

Updated by Ph85 Still no response from your system after giving you mail and contact through registered mobile number.
Very pathetic and harassed reaction from dish TV

Verified Support

Jul 16, 2019

DishTV Customer Care's response Dear Customer (Ph85),

Thanks for writing in. We have forwarded your concern to our team and they will get back to you soon.

Regards,
Online Team
DishTV

Verified Support

Jul 16, 2019

DishTV Customer Care's response Dear Customer (Ph85),

As per our telephonic discussion on the number [protected], you confirmed that your issue has already been resolved. Kindly let us know if you need any further assistance.

Regards,
Online Team
DishTV

Jul 16, 2019

Updated by Ph85 No thanks.
My issue is resolved.
But hope to do it on time and easily after giving you complaint through your customer care.
It was a very sorrowful and unpleasant experience with you because it takes a lot of time
(18 days)to resolve the issue and that's after complaining near consumer complaint cell.

Verified Support

Jul 18, 2019

DishTV Customer Care's response Dear Customer (Ph85),

Thanks for your feedback, we have taken a note of it and will surely share it with our team.

Regards,
Online Team
DishTV

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M

mohapatrabs

from Mumbai, Maharashtra

Jul 12, 2019

Please supply me my transaction ID for recharge of my Dish Tv

Reply

DishTV Customer Care's response, Jul 13, 2019

Verified Support

Dear Customer (mohapatrabs),

Hope you are doing good.

We are sorry for the experience you had. Please write to us about your concern with your VC number and registered mobile number at [email protected] and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV

DishTV Customer Care's response, Jul 22, 2019

Verified Support

Dear Customer (mohapatrabs),

Information about your complaint is still awaited from you. Please contact us on [email protected] with the necessary details for any further assistance.

Regards,
Online Team
DishTV

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