[Resolved]  DishTV — coupons 2000

Address:Gurgaon, Haryana, 122001

I was told that i will get coupons worth 2000 when i install the dish tv connection. I got the connection on 4th feb. Now when i asked customer care about coupon. They told me senior will call. After 1 hour i received call from some gaurav who claimed he is distributor incharge of d8sh tv and told me i will not get coupon. He also told me that this is way of dish tv to get new subsciber and challenged me to do what ever i can. This is pure cheating
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Mar 8, 2018
Complaint marked as Resolved 
DishTV customer support has been notified about the posted complaint.
Verified Support
Feb 05, 2018
DishTV Customer Care's response
Dear Customer (A855),

Hope you are doing good.

We are sorry for the experience you had. Please write to us about your problem with your VC number and registered mobile number at [protected]@dishtv.in and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV
Complaint comments 

Comments

My Mobile number is [protected]. Please expedite my coupons
DishTV Customer Care's response, Feb 6, 2018
Verified Support
Dear Customer (A855),

Thanks for sharing requisite details with us. Please be assured that we are working on your concern and we'll connect with you soon regarding the same.

Regards,
Online Team
DishTV
DishTV Customer Care's response, Feb 7, 2018
Verified Support
Dear Customer (A855),

As per our conversation on 9899871166, you were asking for Coupon Dunia Voucher worth Rs. 2000/- with your connection. However, as you have done connection booking from E-Commerce Website, your connection is not eligible for the Voucher. Moreover, information is given about ways of contact to contact us: 1. Comment of Social Media, 2. Contact our Customer Service Team on 1860-258-3474, 3. Email on customercare@dishtv.in or 4. Send SMS to get callback “CALLME” @ 57575.

Regards,
Online Team
DishTV
Dishtv has removed all Sony ten sports channels from its all of its base packs and make ala carte pack which we have to pay extra. Why it is happen now before all the channels are available.
DishTV Customer Care's response, Feb 6, 2018
Verified Support
Dear Customer (RealAkshay001),

Hope you are doing good.

We are sorry for the experience you had. Please write to us about your problem with your VC number and registered mobile number at write2us@dishtv.in and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV
DishTV Customer Care's response, Feb 14, 2018
Verified Support
Dear Customer (RealAkshay001),

Information about your complaint is still awaited from you. Please contact us on write2us@dishtv.in with the necessary details for any further assistance.

Regards,
Online Team
DishTV
It has been told that complaint will be ressoved within 24 hrs. now after 5 days there is no aingle reply. Problem is unresolved. Complaint no.[protected]
DishTV Customer Care's response, Feb 9, 2018
Verified Support
Dear Customer(ganeah.pabale),

We are sorry for the experience you had. Please write to us about your problem with your VC number and registered mobile number at write2us@dishtv.in and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV
DishTV Customer Care's response, Feb 17, 2018
Verified Support
Dear Customer(ganeah.pabale),

Information about your complaint is still awaited from you. Please contact us on write2us@dishtv.in with the necessary details for any further assistance.

Regards,
Online Team
DishTV

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