[Resolved]  DishTV — sb account debited but dishtv vc no. [protected] not recharged

Sir/madam
I recharged my dishtv vc no. [protected] yesterday at about 21:01:48, my saving bank account is debited with rs 219/- but dishtv is still not recharged. Transaction no. Was not generated, it was showing some error. But transaction no.in my statement is i-ccavenue[protected]. Kindly do the needful as recharge date of this vc is over yesterday.
Thanks and regards
Rakesh kumar
[protected]
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May 8, 2020
Complaint marked as Resolved 
DishTV customer support has been notified about the posted complaint.
Verified Support
Apr 06, 2020
DishTV Customer Care's response
Dear Rakesh,

Hope you are doing good.

Thanks for voicing your concern. Please be assured that we are working on your concern and we will get in touch with you at the earliest. For any further clarifications, please drop us an email on [protected]@dishtv.in.

Regards,
Online Team
DishTV
Complaint comments 

Comments

Sir, i have recharged with Rs-219 from amazon pay..Amount deduct from my account but show at last that ur transaction has cancel..my mobile no-[protected]
UPI Ref no[protected]..please refund my amount ASAP. THANK YOU.

DishTV Customer Care's response, Apr 6, 2020
Verified Support
Dear Customer (Aekhan1001),

Hope you are doing good.

Thanks for voicing your concern. Please be assured that we are working on your concern and we will get in touch with you at the earliest. For any further clarifications, please drop us an email on write2us@dishtv.in.

Regards,
Online Team
DishTV
DishTV Customer Care's response, May 17, 2020
Verified Support
Dear Customer (Aekhan1001),

We would like to inform you that we have received two payments of Rs 219 on date 3th April 2020 and on 2nd April 2020 for VC 02543451510. Now your next recharge date is 27th April 2020 and switch off date is 30th April 2020.

Regards,
Online Team
DishTV
I am recharge rs/-299 on 29/03/2020 but channel not opening then suddenly massage on TV pop out that our balance is low recharge quickly. Then I recharge rs/- 100 again now till 4 days 101 channel not subscribe showing.

DishTV Customer Care's response, Apr 6, 2020
Verified Support
Dear Biswaranjan,

Hope you are doing good.

We regret the inconvenience caused to you. Please write to us about your concern with your VC number and registered mobile number at write2us@dishtv.in and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV
DishTV Customer Care's response, Apr 14, 2020
Verified Support
Dear Biswaranjan,

Information about your complaint is still awaited from you. Please contact us on write2us@dishtv.in with the necessary details for any further assistance.

Regards,
Online Team
DishTV
Dear sir/madam

As my old mobile number [[protected]] is registered to VC no:[[protected]] but now that number not receiving any messages due to complement regarding messages. So kindly requested to change the mobile number to [[protected]]
Thanking, you, sir/madam.
DishTV Customer Care's response, Apr 6, 2020
Verified Support
Dear Yashavant,

Thanks for writing in. If you want to register/change your mobile number then you can send the message from RMN & NON-RMN (DISHTV) (RMN) (11 DIGIT VC NUMBER) to 57575. Also, you can log in on our Website (www.dishtv.in) to change your Register Mobile number.

Regards,
Online Team
DishTV
Dear sir i am interested to see ramayan which is running in dd national channel but dish tv not activate this channel 193 where as it is free channel.so request kindly look into the matter i think it is cheat with customers
DishTV Customer Care's response, Apr 6, 2020
Verified Support
Dear Sanjay,

We would like to inform you that if your account is in active status and you are still not able to see DD National channel, kindly give a missed call on 1800-270-2102 to refresh your account. Ensure that your STB is SWITCHED ON - on channel 96 for updation.

Regards,
Online Team
DishTV
Plz activate free channal dd national in my dishTV
DishTV Customer Care's response, Apr 6, 2020
Verified Support
Dear Customer (jaireeta),

We would like to inform you that if your account is in active status and you are still not able to see DD National channel, kindly give a missed call on 1800-270-2102 to refresh your account. Ensure that your STB is SWITCHED ON - on channel 96 for updation.

Regards,
Online Team
DishTV
I had recharged my dishtv on old register phone number . What should I do? I want refund or recharge my TV by new register phone number.
DishTV Customer Care's response, Apr 6, 2020
Verified Support
Dear Kalyani,

Hope you are doing good.

We regret the inconvenience caused to you. Please write to us about your concern with your VC number and registered mobile number at write2us@dishtv.in and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV
DishTV Customer Care's response, Apr 14, 2020
Verified Support
Dear Kalyani,

Information about your complaint is still awaited from you. Please contact us on write2us@dishtv.in with the necessary details for any further assistance.

Regards,
Online Team
DishTV

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