Domino's Pizza Complaints & Reviews

Jan 02 2019-the order was placed from kukatpally area using dominos mob app and i paid the amount online.in few minutes i received a call from moosapet dominos branch stating - the order cannot be delivered because the branch isn't under the radius of the order placed. Since the mob app doesn't allow us to choose the branch, i requested the person to cancel the order from their side. Also mob app doesn't have an option to place the cancellation...

Hi team,
Today on 8th feb. I have placed an order with dominos online, which shows order has been placed in dominos 53744. But when i inquired them they said order has not been placed. I have received message from the bank as well which clearly stated the deduction. I have also attached the message.

Please solve my issue as soon as possible.
My amount was deducted and party was spoiled as well. Can you please...

Denied home delivery even when there was no rain and water blockages, when went for pick up from the restaurant, they denied card payment and not informed regarding it while accepting order on phone, denied giving carry bags. Mr. Dharmendra misbehaved and argued with me. Very pathetic service and height o[censored]nprofessionalism. Even after asking they did not give any customer care number. This kind of behaviour is not at all acceptable from...

I placed an order for pizza amounting rupees 365 on 4th jan 2019 the pizza was delivered after 1 and half hours and when i spoke to the delivery person about the policy for getting delivery after 30 minutes he assured me that the company will refund the money up to 300 back in my account for delivering the pizza lately but after many calls from my side the company does not responded me they assured me on the call that they will call me within...

I have placed an order of rs 381 and did payment via paytm. The said transaction was successful but error occured in your site. I called dominos in my area (Lucknow, aashiyana) and they said order didnot placed, contact paytm. Paytm people said since transaction is successful and i have to contact merchant (Means you people).
I am really dissatisfied with your service. I am looking forward to get my money back. Herewith am attaching...

I ordered pizza today i.e 6 Feb 2019 at 17:21 evening and i get the pizza at 18:09. And what ridicule is that i get the msg at 18:28 that pizza is out for delivery. I haven't ordered in bulk and i have paid through net banking. Now how this 30 min or free stupid logo works. The delivery boy said that this process is auto as you will get refund initiation msg within 2 hours and amount of Rs 300 will be refunded in your bank account in next...

When i order food form swiggy they say it cannot be delivered and i need to cancel it and they will charge rs 75 for cancelling the order. I said either deliver it or refund me the entire amount but they refused both the things and they cancelled my order this scamming me for rs 75. They guy i talked to on swiggy his name was k sandeep. They did not even deliver my food and took rs 75 because i made an online payment. They say they are 5...

Dominos delivery was 10 minutes late after the 30 minute guarantee and the pizza was cold. The invoice no. Is 65879/18/112382, order placed on 5th feb 2019 at 07.42 pm, order received at 8.22 pm. I called up the store when the delivery arrived. The store says the area of delivery doesn't come under the store delivery area. I had placed the order online, so the store said because the order was made online it was accepted otherwise we don't...

Today i had order two pizzas one is corn pizza and second one is chicken sauseg. And this is a take a way order. After reaching home i checked there is no pizza which i had orderd. Instead of those pizzas i have got capsicum and soyabean pizza mania. I dont know how this happend. I dont accept this type of service from you dominoz people. I am very dissapoint with your employees carelessness....

We planned pizza party yesterday in our office so we ordered 4 medium size pizza's including 1 cheese burst and 2 garlic bread with cheesy dips (Order no. 314).in the order the cheesy dips were missing. The cheese burst pizza has no cheese and its almost the normal base pizza. We received the order within 30 mins but still the pizza's were cold. We spent more than rs.1800 for this but now we are thinking like we got robbed of our money. This...

I have ordered on 5:16 pm. It was 30 minutes gurantee. But leave 30 min they delivered me pizza in 2 hours time. My distance to the pizza place is not more than half kilometer. I habe to call them several times & also i have to talk to manager for several time. All they were saying several times it has been dispatched. Later at 6:50 pm. One delivery boy called for knowing the exact location. I asked him where he is right now. He said on the...

I am muskan intodia, living in bhilwara district of rajasthan.
I have complained regarding late delivery order for like four to five times but my complaint has not been heard and even the manager told me that he will be giving only 300 rs of reorder over my complaint... I want my total refund other the compensation of the hours spend on complaining about these petty issues... I am very disappointed and frustrated with dominos after...

I ordered dominos pizza which they did not deliver within 30min.. Inspite of service guarantee. When i called back after 40. Min. They tell me order is not placed. I raised a complain on dominos facebook. Page. I got a call asking for evidence. Joker who called wanted recording of the call.. What a monumental piece of crap he was. Whu would i record a call when placing order.. Absolutely pathetic.. A. They don't deliver and post non delivery...

Domino's pizza india domino's pizza

You guys have pathetic customer service. All the assured 30 minutes delivery is a mere hogwash. It's best when customers don't pay u online as i[censored] ever get delayed by 2 hours, still u don't refund the amount after numerous complaints. I have lodged around 3-4 complaints and was assured of a refund.
I ordered on 27th december. Pizza was delivered after 2 hours that too after multiple...

I have ordered pizza and burger, on Jan 30th, amount of Rs 550 has been deducted but order has not been placed, could you please let me knw how to get refund amount. I am keep on tying to get in touch with customer support but it was not succesfull. Please provide me the customer care number properly, please reach out to me if you guys need more required other than this....

We ordered Pizza from Domino's through swiggy app on 31st December 2018 with Order Number: [protected] with total value of INR 1702. The app gave us the notification of pizza being delivered to our address but the pizza was never delivered. We had ordered at around 9 pm and waited till 1: 30 am but the pizza was not delivered. when called on customer care they said that they had many orders that day and because of which there was some problem,...

I live in noida sector 62 area. And the domino’s store around my area is mostly offline. It causes huge inconvenience to me as i am mostly unable to use my online payment offers or anything. Plus domino’s has no facility to order from any other store. This seems unfair towards the consumers and ultimately leads to reduced sales since i do not feel like ordering from domino’s any longer! Please resolve!...

Hi,

Ordered pizza on 27.12.2018 vide order no 33 dtd 27.12.2018 placed on huda city metro dominos.
Due to poor packaging pizza and brownie was damaged.
Sent a mail to company regarding the same on 27.12.2018.
Till date company is generating only new feedback number and no resolution is provided.
Following are some of the pending reference numbers
Guest feedback reference id is: 8081289...

On 4-5 days before i ordered 4 pizza around 11pm and by 11:23 i got 2 pizza and odr 2 pizza was smashed. I tld d delivery person to tak d cash of 2 pizza as it was cod he refused to tak d amount and demanded me to wait fr 10min as he won’t get 2 pizza even after 15 min i didt received any pizza oly a deliver boy came with empty tellin som shutting reason again i had to wait for 10-15 min and finally was delivered to me. They wer keep on...

I ordered pizza of 407 rs via app and paid through paytm though it was shown that transaction was successful, order was not filed, i contacted domino's vit vellore they told that there will be a refund in 7 working days, i mailed to paytm and domino's and tried calling them on the regarding issue but there was no reply from there side. Order id: 65db756e7f5aa6e038d1f8245f8daa59 and wallet taxation id : [protected]. I even got a message from...