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Domino's Pizza Complaints & Reviews

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Last updated Apr 27, 2024
Complaints 6565
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Domino's Pizza reviews & complaints page 11

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J
Jagrukgrahak1001
from Delhi, Delhi
Jan 13, 2023
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Uncooked pizza made me sick

Address: Daryaganj
Website: Dominos India

Order no. 100 from Daryaganj branch in Delhi on 12/1/23. ordered tomato, onion, golden corn pizza. All were uncooked, crust was hard n powdery, sides were completely raw. Made me sick and i got food poisoning, diarrhoea n stomach ache. i raised a complaint. fraud ajeet raj manager ([protected]) called me n told will refund the amt in source acct. i hv his phn recrding. but he didnt instead gave in dominos wallet n abused me, He is fraud. br...
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A
Akashbarman
Jan 10, 2023
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Poco X3 Pro dead

Address: raipur bhataagav

I fesing this problam multipel time...
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S
satish_101076
Jan 10, 2023
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Unethical behaviour

I have raised many requests for duplicate bill of my order number 153 for Rs 1333 on Dec 16 from Kharadi, Pune store.
I have raised requests through web site and mobile app. I have been trying to raise requests since last 24 days and raised many requests. They send only ticket number and to revert in 72 hours but no response from Domino's.

Very bad customer care service and unethical behaviour from Dominos being a big...
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K
Karanjeet Singh Uppal
from Mumbai, Maharashtra
Jan 8, 2023
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Misuse of customer contact details

Address: Domino's New Delhi Defence Colony Store

I have not placed this order #154 nor have I visited the store on 8-Jan for any carry-out.

Stop using my cellphone number for taking orders that I have not ordered.

Very unprofessional & unethical of Domino's to misuse their customer contact details. It's a serious offence!...
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R
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Manager Behavior

Address: Sipara, Patna, Bihar

Rohit Kumar employee id[protected]
Domino's Store ID DP164221 (Doosra, Patna)
Store K Starating se hi Delivery boy ki post pr work kr rha tha.
Abhi k Manager
Mr. Pinku Kumar[protected] ji k ManMani k karan mera id working days me hiDeactivate kr diye.
Salery n aane pr puchha gya to Technical issues ka Bahana bata kr mujhe 17 days tak free me kaam krwaya gya...
Uske. Baad maine dusre Store me work...
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M
mukuldev
from Delhi, Delhi
Jan 6, 2023
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Very poor piza quality

Address: Nilaya Greens society Raj nagar extension morta

Hi Team

Yesterday I was purchased two pizzas of 49 amount from your vvip raj nagar extension Ghaziabad but the quality was so poor of pizzas and pizaa base was so stale I never suggest anyone to purchase this pizza...
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J
Jitendra N P
Jan 5, 2023
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Pizza had a hair in it

I found a hair in my pizza which I ordered from zomato....
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M
mohit505
Jan 5, 2023
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Refund not received, double payment taken

Hi,
I was in Goa and I had ordered pizzas in person at dominos outlet SHOP NO.10-11, OLD MUNICIPAL BUILDING, 18 JUNE ROAD, DR. ATMARAM BORKAR ROAD, PANJIM, GOA - 403001 PH.NO.[protected]/82/ 2231169. Hours are
Once I paid they said they didn't receive money. They asked me to pay again and said the last payment will be refunded as it would have failed. Until now I haven't received refund. I have contacted the dominos multiple...
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O
Om Gauraha
Jan 4, 2023
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Payment done but service not received

I ordered pizza from dominos app and selected to pay through amazon pay. The app redirected me to amazon pay website and then i paid the amt. but I didn't recieved any confirmation message from dominos and was also not showing in order history in dominos app.
I contacted dominos store from whrere I order, but they said, they didn't recieved any such payment.
My payment reference no. Is[protected]...
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A
anishcr
from Bengaluru, Karnataka
Jan 3, 2023
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Refund not received even after 23 days

Hello,
I ordered pizza on 10th dec 2022 which was never delivered.

They have not refunded the money even after sending 20+ emails and tweets.

Ordered to
Domino's pizza
SRINIDHI LANDMARK NEW THIPPASANDRA BANGALORE
12 1 New Thippasandra Main Road 58 Hosathippasandra PID 74 59 12 1 Bangalore 560075

Order details
Order No. 246|[protected]|22:10:24...
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A
Arudiv
from Erode, Tamil Nadu
Jan 3, 2023
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Worst dominator pizza

I really like the offers and pizza taste, but try new one yesterday highly dissapointed, dominator pizza regular rupees 331 offer, they mentioned 1 pound cheese and creamy and delicious, Pls check the photo where that 1 pound cheese and creamy, especially I ordered thin crust for texture, but it's look like very average, margarita pizza better than this, I complained, domino's service call and next time not happened they said, the ans not...
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M
Muskan Sapolia
from New Delhi, Delhi
Jan 2, 2023
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Refund not received - payment done but order not placed

I tried placing on 31-12-22. The money got deducted but the order wasn’t placed. Again i had to place the order and make the payment online on delivery.

I haven’t got any refund yet.
The order for which money got deducted but wasn’t placed was with the following details-

Txn id[protected]...
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P
Pragati Dhoot
from Mumbai, Maharashtra
Jan 2, 2023
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Faulty item delivered

Address: Sadashiv Peth, Pune

Non veg garlic bread delivered instead of veg garlic bread. Also Complaint not attended properly...
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D
Deeksha Mishra_05
from Ghaziabad, Uttar Pradesh
Dec 31, 2022
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Order not delivered but shows delivered

I ordered pizza from Domino's. They showed pizza delivered but i didn't receive my order.I am waiting almost 2hr30min but i didn't receive my order. Store didn't pick my call i called 30 call. I am very disturbed for Domino's service....
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S
Sanjana mehta 20
Dec 30, 2022
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Missing item refund not received

Address: Bangalore

I have received the order with missing item, I order from Swiggy from dominos. I asked for refund they told me to come to location to get the refund . How is it fair ?
If I paid online they should refund me online only … why they are calling me to come ??

I asked customer care representative they are not helping me out . They told they are not responsible.. for this

So what’s the deal ?? Why we...
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R
Rajat Sahoo
Dec 28, 2022
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Money deducted but order was unsuccessful

Dear Team,

This is to let you know that I had visited dominoes pizza on dtd. 11.12.2022. When I placed order, money was debited but order was not successfully placed via google pay. So I had to reorder it via order I’d 165. The amount that was debited was Rs 169.

Kindly do the needful to refund the aforesaid amount back to original mode of payment.

Mobile number used for making the transaction:...
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S
Sonali R
Dec 27, 2022
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Refund not received after 7-10 working days

I placed an order in Domino's outlet on 13th December 2022 around 9:45pm. I made the payment through UPI. Money got debited rom my account but domino nit received. So they asked me to make another payment as the previous one will credit back to me in 7-10 working days as per the dominos employees. Ite now past 10 days. and I am still waiting for my refund.

Please let me know, if there is any place where I need to make complaint....
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R
Rmrana753
from NAGPUR, Maharashtra
Dec 26, 2022
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Arrogant employee causing damage to reputation

Employee name Mayur Thakre from Nagpur Maharashtra poonam chamber outlet.

kindly teach your employee to how to talk and communicate with your customer. he is very arrogant and do not know how to deal with your customers. He is making false allegation without having any proof. I am ready to give every evidence, also ready to check CCTV footage.
His action in front of other customer in the outlet was non professional...
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L
Lubaba Shaheen
Dec 26, 2022
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Money has been deducted but order not confirmed

Almost 20 days back I made an online payment through the link provided by dominos for placing an order. It was done twice as the lady taking orders said that there was some problem with the internet. She also added that the money would be refunded within 48 hours. To my the amount was not refunded even after a week. The lady gave me her contact for follow up. I kept asking her for the refund and almost 10 days later a refund of the first...
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G
Geetika Rathi
from Mumbai, Maharashtra
Dec 25, 2022
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Regarding less items delivered

Address: 117-A,JAKHAR COLONY , SRI GANGANAGAR, RAJASTHAN

Sir, we ordered 4 pizza but get only 3 piza, and 4th piza not get even after 4 hour, and not getting any call after toll free no. complaint, on 25 Jan 2022, order no. 267, by [protected] number, please refund or 2 more free piza...
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