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Domino's Pizza Complaints & Reviews

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Last updated Apr 27, 2024
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Domino's Pizza reviews & complaints page 13

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R
Raj936
from Kalyan, Maharashtra
Dec 7, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money deducted but order not confirmed

Order mini pizzas for rs 262 but even after deduction the order didn't confirmed. Kindly refund....
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Z
Zareenkhan
from Mumbai, Maharashtra
Dec 5, 2022
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Money did not received/refund

On 03 Dec Saturday 2021, i went Dominos and there i ordered 2 pizza and pay the amount that was 396.90 after sometimes they told me there's accured transaction error and your money will be refuned within 48hrs, on sunday i called their service center they told me as like they told me wait for 48hrs and if not refunded call at same number, today i try to call their service center but they didnt give any response. So i request to fixed this...
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V
Vinay Purswani
Dec 5, 2022
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Choco Lava filled with Red Dead Ants

Dear All,

Today I ordered choco lava from Dominos for my kid who was at home alone and was craving for a sweet. The order was delivered on time, however when she opened the box, it was full of dead red(fire) ants. She reported the same to us by calling us and since we were out, I raised a case with Zomato and Dominos sent us replacement of it and when I reached home, I visited the outlet from where it was delivered. The staff...
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Address:Bengaluru

I order for Rs. 222 in Domino's app and paid using Amazon Pay. The amount got deducted but I didn't receive any order confirmation. Checked again and no order confirmation. Please return back the money...
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J
js midia
Nov 23, 2022
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Bed quality poor management

Address:132 BAAL VIHAR KALWAD ROAD JHOTWADA JAIPUR 302012

डोमिनोस अपनी कवालिटी के लिए जाना जाता है कृष्णा इन्क्लेव ग्राउंड फ्लोर प्लाट न C 1 जन पथ झोटवाड़ा जयपुर राजस्थान से 4 पिज़्ज़ा व एक पेप्सी मंगवाई गई थी पिज़्ज़ा के अंदर बाल निकला...
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S
Satyam1010
Nov 23, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Related to money deducted but order not confirmed

Address:Somani corner, Baba nagar, Nanded

I ordered pizza from Domino's Pizza and paid 221 rs using Amazon pay but after that order is placed but due to some technical issue order get cancelled but I didn't get my money refunded...
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R
ravindranathgupta
from Dehra Dun, Uttarakhand
Nov 22, 2022
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Order delivered late and missing order

Address:Supertech Ecovillage 3, D14 2101

My order number is 143. I have ordered one regular peppy paneer pizza and one butter scotch brownie. I have order the pizza at 9:11 PM and got at 9:58 PM. The delivered pizza is cold. Also, butter scotch brownie not delivered with the order....
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Md shadab Ansari
Nov 22, 2022
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Payment was successful but order not confirmed

Paytm was successful but order not confirmed...
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G
Gayatri Suman
Nov 21, 2022
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Amount deducted but refunded yet.

I had ordered two times online from the dominos pizza website.The total bill amounted to Rs. 555 single time. I had paid through paytm. The transaction was successful and The amount was debited from my account but my order got failed. I had placed my order on 17/11/2022. Refund was promised within 3-5 days but i haven't received it yet.Could you please look into the details and give me a reply....
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A
ashponia
from Agra, Uttar Pradesh
Nov 15, 2022
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Domino's Pizza order unsuccessful but amount debited from account

I had ordered for a pizza online from the dominos pizza app. The total bill amounted to rs. 1234. I had paid the amount via my UPI. The transaction was successful. The amount was debited from my account but my order was not confirmed. I had placed my order on 15/11/2022.

The transaction number is[protected]. Could you please look into the details and give me a reply....
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V
Vipul Anghan
Nov 12, 2022
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About delivery

Address:shop no. 01, Road no. 12, plot no. A/22/28,, Desraj Estate Udhna, Udhna, surat.

I try to order pizza from Domino's from last two day, but every time show shop is offline please select pre order, so i pre order and 30 minutes perior to delivery i got a call that we not delivered at that location, outlet is 3.8km from my location & location is within the city not outside are or any other things....
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N
Nitin19931312
Nov 9, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Compaint mark as resolved

Complaint marked as resolved without any resolution...
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Nitin19931312
Nov 9, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non veg instead of veg

Non veg pizza instead of veg and having hair in food. Customer service is also not hhelping...
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N
Nitin19931312
Nov 9, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non veg pizza instead of veg.. with hair in food

Non veg pizza instead of veg and hair in pizza
Customer support is also wasting time.
I want a full refund. Hoping to have this platform to resolve this....
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N
Nitin19931312
Nov 9, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Got non veg pizza instead of veg with hair in pizza

Got a non veg pizza instead of veg pizza. And that pizza is also having hair in the pizza...
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S
Shashwat Baranwal
from New Delhi, Delhi
Nov 5, 2022
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Can't activate my gift card both from website or text message

Website:Dominos.co.in

I had recieved a gift card for dominos and tried several times to activate it but all the effort has been in vain.
Such bad service from the outlet i had been visiting since my school days is really disappointing....
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V
Vivek R Sinha
from Ranchi, Jharkhand
Nov 2, 2022
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Regarding Order No: 164 @ Ranchi

Hi,

You people are playing with emotion of Indian child. When I have been ordered at last night. My child was waiting at home for pizza. Dominons was fail to deliver nor arrange take away for me from another outlet. I had told them, I shall collect, while returning to home. But they have failed. So I m going to GR and CF as well as defamation too. One more thing, I am also in customer service industry. So you people can't...
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D
DIVYA NANDWANI
Oct 29, 2022
Oct 29, 2022
This thread was updated on Oct 29, 2022
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Half cooked base

Address:Jublient food work limited ward no 54 byrati village kothanur

The pizza I've ordered just now the bread was not even cooked properly and the peices were not not coming out....
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S
shalini bhagat
Oct 29, 2022
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Refund the amount

Address:Janak Cinema Complex, Janak Cinema, Janakpuri, New Delhi Ground Floor, Food Court Kiosk No.3 Block C, Community Center, Pankha Rd, near Community Cent

I have placed order at counter on 5th October at janak cinema. The payment was done of Rs. 373.85 but representative told me that the payment was not received and asked me to do it again. She said I will receive the refund within 2-3 days. I have trusted her and done the payment again. But till now the payment haven't received. Even I visited the store also but there is no one wo can give a relevant response. I am now pissed off. For such...
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N
nagpal.neha1987
from Mohali, Punjab
Oct 28, 2022
Oct 28, 2022
This thread was updated on Oct 28, 2022
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Quality was inappropriate

Address:#1328/12, Top Floor, sector 65,phase 11

Today, we ordered Dominos pizza. It was completely horrible. Base was not meeting the quality expectation. Very disappointed.

Moreover, toppings were over cooked. Onion and mushroom were over burnt. Very very dark. Unable to eat.

Kindly refund....
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