Domino's Pizza Complaints & Reviews

Order number: 127 (Home Delivery)
Date: 18/02/2023

I ordered Margherita at the price Rs. 358 including all offers.

I ordered at 8.51 PM with promised 30 minutes delivery, but the delivery person left the shop only around 9.20 ( I was checking the map location). By 9.35 the delivery person was away from my home (not sure if he was delivering other orders). I received my order at 9.55 PM, me and my wife...

This is in regards to my order number 79 which i bought from Domino's govindpuri delhi on 21st February.I was given a Cold order Which seems as if it was already made i raised up a concern and the executive guy wsas rude to me.I would either like to have my refund or please resolve my issue.Moreover the staff was rude as well...

Order id [protected]

I really had a very bad experience on this delivery.. frustrated and felt very bad why i have ordedred in zomato and dominoz... first issue i have not received the 1 X Meal for 2: Farmhouse & Peppy Paneer and my other items also what i ordered and what i received is totally different and same pizza and the order is delivered very late...i never exepected so poor service for the 15, 000 business i have provided...

Yesterday (14th Feb 2023) I ordered domino's pizza around 9pm. I paid the order amount using my AXIS Bank credit card. The order was confirmed and the status changed to order is being baked. But even after 1 hour the status didnt change. So i raised a query on support (virtual assistant). It sent me the restaurant's number & when i called it said the number was non existent. So i raised a concern and it said within 24hours the domino's support...

I have placed my order through dominos app at 10:15 around, i paid through Paytm the amount, it shows that payment is successful but when i look back in app there is no information regarding the order placed, i have placed an advanced order for today at 12:15 pm, but still it showing nothing, the amount went to the Domino's account but no information of my order, my order are still at my cart what to do plz help me????...

Hi yesterday I was in store and Paid using Cred UPI using your link but it didnt reflected to the counter girl. She said to pay again and said that I will get refund in 1 Hr but I have still not get any refund.

my contact no as per bill...

I am Arham, I ordered a burrata pesto special italian pizza worth god damn 1000 INR and I received the product 1 hour 40 mins late, plus to add to that the pizza didn’t have the main burrata cheese and no parmesan cheese packet either, since then I have been trying to contact dominos, they always redirect me to store manager and the manager is fooling around not giving a single penny as refund and not even compensating anything, i had to...

I got a egift card worth rupees 500 from my organization in Dec2022.
When I redeemed to place the order in one of the outlets in Nashik, I received only 41 rupees and remaining balance was asked by the Dominos team to pay. Argument happened between me and the store owner as I order the food within the balance limit, I have been following up with Dominos customer service team since then, mailed them multiple times, there no resolution...

Hi,

This is to bring to your notice that I have ordered pizza for Amount of Rs 905/- order No 126 at 6:37pm and it got delivered at 8:50 pm and icing on the cake is that the pizza was at freezing point and there was no call to confirm the order and there was no one concerned to tell that my order will be delayed as it was prepaid order still people are very unprofessional and doesn’t bother anything. After ordering pizza...

I was dining in at dominos in madona colony Borivali West in Mumbai. Post my food I requested for a glass of water and was denied by an employee stating its not in their policy to provide drinking water which is basic. Things escalated after my multiple requests to the manager who stated it was against company policy to provide water. If i want water i have to pay mrp + 100% margin. The employee hurdled abuses and i was so embarrassed i just...

Hi last week on dt. 22/01, i ordered a pizza on oulet... Payment deducted from my account but from there side the recepit didnt came from transactions machine they said again you will receive msg for the same and said the money will be refunded for your previous transaction. and then the double transaction is made for the same order and it’s been more than 7 days . Didn’t get my refund back yet
I want the refund of the amnt and...

On 1st January 2023 I ordered pizza from Dominos and was allotted order no. 519 from Alambagh Store. When my pizza arrived it was thoroughly cold, box was untidy and no sealing of dominos was on the box, yes it was only folded. How can you be assured that quality was maintained during delivering pizza as it was opened. Number of oregano sachet mentioned were 6 on the bill but we found only 4.
I complained through the dominos app on...

My order was not confirmed but my balance was deducted from my gpay and i was not even directed to Domino's app. So again from the Domino's customer care i was told that my refund will be processed within 7 days but i have still not received my refund.
And i thought that my amount will be refunded within few days so again i made a new order and paid via cash.
When will I get my return for my first deducted amount?
I have...

I ordered 2 regular pizza and they didn't give any ketchup and only 2 chilli flakes
On online delivery and said that it's company policy. I want to know is it true. They said for 1 regular pizza they will provide only 1 chilli flakes packet and no ketchup is provided for online delivery.Also 1 pizza was cold....

I ordered on 20 January 2023
Order delay
My order no is 15

Staff talking rudely

Staff girl named Dimple Domino her contact number is +91 [protected]...

Staff rude behaviour
I ordered on 20 January 2023
My order no is 15

Order delivery was too late ...
I call but they are not answering my call

Dimple Domino (staff girl) there was misbehaving, talk rudely
Her contact number is +91 [protected]...

Dear Domino's your 30 mins delivery Guarantee has failed. It's been over 1hour 20 mins and you guys are still baking pizza 🍕.

Still It's showing being baked on my Domino's app.

Invoice no:66079/22/58231
Order no 154

My house is 3 km from your outlet. How long will you take to deliver it?...

I did a transaction on 25th dec of 1002 rs but they haven't received and it was deducted by my account. They said i will get my refund in 7 days but its now 3 weeks i haven't received...

Ordered to Domino's today and i m regular customer of Domino's. But they always despatched cold pizza and never on time. Today's i order and they despatch but after reaching at our society delivery boy refuse to deliver because his store manager ordered him not to deliver. Once they delivered pizaa and all seals were broken and i seen the spot marks on the box. I raise complaint but they did nothing. More then 8 to 9 time they did the same...

Order no. 100 from Daryaganj branch in Delhi on 12/1/23. ordered tomato, onion, golden corn pizza. All were uncooked, crust was hard n powdery, sides were completely raw. Made me sick and i got food poisoning, diarrhoea n stomach ache. i raised a complaint. fraud ajeet raj manager ([protected]) called me n told will refund the amt in source acct. i hv his phn recrding. but he didnt instead gave in dominos wallet n abused me, He is fraud. br...