Domino's Pizza Complaints & Reviews

Hi I ordered a pizza tonight one of the pizzas I've seen on TV with 100 pieces of pepperoni what my husband came home with was very disappointing the pepperoni was half the size and there was lucky to be 50 pieces I did take photos but I can't upload on here won't let me so if you give me an email I'll be able to send them on there also setting up this account after a written out all my complaint it made me sign up and then have to make me write my complaint again not happy customer..

I'm employee are B.A employee id[protected] in domino's pizza.
One day I'm not came to store becasuse I've some problem.then my manager mr.NILESH MASKE SAKET NAVNEET TOWER INDORE M.P. are used sexual word to me. Like ma ka bhosda etc.so i want to complain on manager ..PLZ help me

I have ordered 2 regular size pizza on train. The delivery boy is ready with my order at jhasi station. When i received the pizza they are cold and also the quality was also not good.They are just looting peoples money. My order number is[protected]. Do the needful.

I paid twice for an order.The money got debited both the times but it showed successful to the dominoes outlet just the second time.I want a refund for my first transaction.Its been more than 7 days.

I paid twice for a dominoes order as first time it did not show successful to the dominoes outlet but money got debited from my account and the next time I paid again this time money got debited and it showed successful to the dominoes outlet.I want a refund for my first transaction.Its been more than 7days.

I ordered 3 butterscotch mousse cake in Domino's Pizza store at selaiyur Chennai. I ate and complained it to the store manager that i couldn't feel butterscotch flavour in it so i asked for refund just because I am not satisfied, he said that you should have informed me when you had that first bite. I told him that i had to check whether the butterscotch flavour was stuffed inside so that i ate the whole cake. Later I asked him to provide me a another butterscotch mousse cake to prove him and his answer was " we don't have stock". So i left the store and ordered from home and the butterscotch mousse cake was in the list. I Ordered and they accepted the order and also they despatched from the store ( i have screenshot of the despatched details). When he realised that i was the one who ordered, the next few minutes he cancelled my order.

Order no 43 placed at 4.08 pm dated 5th march 2023 at Bhetapara outlet Guwahati Assam. Order delivered at 4.43 pm. I want to claim cashback as it was not delivered within 30 mins.

Order no 43 placed at 4.08 pm dated 5th march 2023 at Hatigaon outlet Guwahati Assam. Order delivered at 4.43 pm. I want to claim cashback as it was not delivered within 30 mins.

I placed an order for a Domino Pizza, order number #280 on 04 March 2023 at 21:09 hours. My order has not been delivered so far.

Pizza all burned and choco lava cake cond and already opened

Order number: 127 (Home Delivery)
Date: 18/02/2023

I ordered Margherita at the price Rs. 358 including all offers.

I ordered at 8.51 PM with promised 30 minutes delivery, but the delivery person left the shop only around 9.20 ( I was checking the map location). By 9.35 the delivery person was away from my home (not sure if he was delivering other orders). I received my order at 9.55 PM, me and my wife...

This is in regards to my order number 79 which i bought from Domino's govindpuri delhi on 21st February.I was given a Cold order Which seems as if it was already made i raised up a concern and the executive guy wsas rude to me.I would either like to have my refund or please resolve my issue.Moreover the staff was rude as well

Order id [protected]

I really had a very bad experience on this delivery.. frustrated and felt very bad why i have ordedred in zomato and dominoz... first issue i have not received the 1 X Meal for 2: Farmhouse & Peppy Paneer and my other items also what i ordered and what i received is totally different and same pizza and the order is delivered very late...i never exepected so poor service for the 15, 000 business i have provided you guys... this really frustrated and made me bad feeling on myslef why ordered through dominoz... always worng information from ur team says will deliever in 10 mins and deliver after 1 and hald hour..u have to really in my position to go through agony what I wnet through

Yesterday (14th Feb 2023) I ordered domino's pizza around 9pm. I paid the order amount using my AXIS Bank credit card. The order was confirmed and the status changed to order is being baked. But even after 1 hour the status didnt change. So i raised a query on support (virtual assistant). It sent me the restaurant's number & when i called it said the number was non existent. So i raised a concern and it said within 24hours the domino's support agent will contact me. But in morning there is no order evidence at all in order history and also no chat history with the virtual assistant. When i opened the app it asked me to relogin and when i logged in using otp the entire thing was cleared and no evidence of the order existed. But i still have the credit card statement of the amount debited.
This is really poor from domino's and for the love of god i cannot find the customer care number. Its always the bot with minimal functionality.

I have placed my order through dominos app at 10:15 around, i paid through Paytm the amount, it shows that payment is successful but when i look back in app there is no information regarding the order placed, i have placed an advanced order for today at 12:15 pm, but still it showing nothing, the amount went to the Domino's account but no information of my order, my order are still at my cart what to do plz help me????

Hi yesterday I was in store and Paid using Cred UPI using your link but it didnt reflected to the counter girl. She said to pay again and said that I will get refund in 1 Hr but I have still not get any refund.

my contact no as per bill

I am Arham, I ordered a burrata pesto special italian pizza worth god damn 1000 INR and I received the product 1 hour 40 mins late, plus to add to that the pizza didn’t have the main burrata cheese and no parmesan cheese packet either, since then I have been trying to contact dominos, they always redirect me to store manager and the manager is fooling around not giving a single penny as refund and not even compensating anything, i had to eat a half cooked cold trash pizza and I paid 1000 rs for that, what a scam dominos. Its address is whitefield, bangalore, store is absolute waste. Scamming robbers they are.

I got a egift card worth rupees 500 from my organization in Dec2022.
When I redeemed to place the order in one of the outlets in Nashik, I received only 41 rupees and remaining balance was asked by the Dominos team to pay. Argument happened between me and the store owner as I order the food within the balance limit, I have been following up with Dominos customer service team since then, mailed them multiple times, there no resolution...

Hi,

This is to bring to your notice that I have ordered pizza for Amount of Rs 905/- order No 126 at 6:37pm and it got delivered at 8:50 pm and icing on the cake is that the pizza was at freezing point and there was no call to confirm the order and there was no one concerned to tell that my order will be delayed as it was prepaid order still people are very unprofessional and doesn’t bother anything. After ordering pizza there was no status on app so I thought of calling by my self but again same response we will get back but no one responded. I called many times and the answer I got is we will deliver soon.

So, now I am looking for refund nothing else.

Kindly initiate my refund

Note: last time I had the same experience but thought it might be a human error things happens sometimes but now I just want refund.

I was dining in at dominos in madona colony Borivali West in Mumbai. Post my food I requested for a glass of water and was denied by an employee stating its not in their policy to provide drinking water which is basic. Things escalated after my multiple requests to the manager who stated it was against company policy to provide water. If i want water i have to pay mrp + 100% margin. The employee hurdled abuses and i was so embarrassed i just left. It was a traumatic experience for me and my guest.