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Domino's Pizza Complaints & Reviews

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Updated: Dec 27, 2025
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Domino's Pizza reviews & complaints page 14

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M
Md shadab Ansari
Nov 22, 2022
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Paytm was successful but order not confirmed
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    G
    Gayatri Suman
    Nov 21, 2022
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    I had ordered two times online from the dominos pizza website.The total bill amounted to Rs. 555 single time. I had paid through paytm. The transaction was successful and The amount was debited from my account but my order got failed. I had placed my order on 17/11/2022. Refund was promised within 3-5 days but i haven't received it yet.Could you please look into the details and give me a reply.
    +3 photos
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      A
      ashponia
      from Agra, Uttar Pradesh
      Nov 15, 2022
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      I had ordered for a pizza online from the dominos pizza app. The total bill amounted to rs. 1234. I had paid the amount via my UPI. The transaction was successful. The amount was debited from my account but my order was not confirmed. I had placed my order on 15/11/2022.

      The transaction number is[protected]. Could you please look into the details and give me a reply.
      +1 photos
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        V
        Vipul Anghan
        Nov 12, 2022
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        Address: shop no. 01, Road no. 12, plot no. A/22/28,, Desraj Estate Udhna, Udhna, surat.

        I try to order pizza from Domino's from last two day, but every time show shop is offline please select pre order, so i pre order and 30 minutes perior to delivery i got a call that we not delivered at that location, outlet is 3.8km from my location & location is within the city not outside are or any other things.
        Domino's Pizza customer support has been notified about the posted complaint.
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          N
          Nitin19931312
          Nov 9, 2022
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          Resolved

          Complaint marked as resolved without any resolution
          Nov 9, 2022
          Complaint marked as Resolved 
          Wrong resolution
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            N
            Nitin19931312
            Nov 9, 2022
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            Non veg pizza instead of veg and having hair in food. Customer service is also not hhelping
            +1 photos
            Nov 9, 2022
            Complaint marked as Resolved 
            No resolution
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              N
              Nitin19931312
              Nov 9, 2022
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              Non veg pizza instead of veg and hair in pizza
              Customer support is also wasting time.
              I want a full refund. Hoping to have this platform to resolve this.
              +1 photos
              Nov 9, 2022
              Complaint marked as Resolved 
              No resolution
              Domino's Pizza customer support has been notified about the posted complaint.
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                N
                Nitin19931312
                Nov 9, 2022
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                Got a non veg pizza instead of veg pizza. And that pizza is also having hair in the pizza
                Nov 9, 2022
                Complaint marked as Resolved 
                No resolution
                Domino's Pizza customer support has been notified about the posted complaint.
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                  S
                  Shashwat Baranwal
                  from New Delhi, Delhi
                  Nov 5, 2022
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                  Website: Dominos.co.in

                  I had recieved a gift card for dominos and tried several times to activate it but all the effort has been in vain.
                  Such bad service from the outlet i had been visiting since my school days is really disappointing.
                  Domino's Pizza customer support has been notified about the posted complaint.
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                    V
                    Vivek R Sinha
                    from Ranchi, Jharkhand
                    Nov 2, 2022
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                    Hi,

                    You people are playing with emotion of Indian child. When I have been ordered at last night. My child was waiting at home for pizza. Dominons was fail to deliver nor arrange take away for me from another outlet. I had told them, I shall collect, while returning to home. But they have failed. So I m going to GR and CF as well as defamation too. One more thing, I am also in customer service industry. So you people can't cheat me..

                    Thanks.
                    Vivek.
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                      D
                      DIVYA NANDWANI
                      Oct 29, 2022
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                      Address: Jublient food work limited ward no 54 byrati village kothanur

                      The pizza I've ordered just now the bread was not even cooked properly and the peices were not not coming out.
                      +2 photos
                      Domino's Pizza customer support has been notified about the posted complaint.
                      Oct 29, 2022
                      Updated by DIVYA NANDWANI                       I want to have a reply
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                        S
                        shalini bhagat
                        Oct 29, 2022
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                        Address: Janak Cinema Complex, Janak Cinema, Janakpuri, New Delhi Ground Floor, Food Court Kiosk No.3 Block C, Community Center, Pankha Rd, near Community Cent

                        I have placed order at counter on 5th October at janak cinema. The payment was done of Rs. 373.85 but representative told me that the payment was not received and asked me to do it again. She said I will receive the refund within 2-3 days. I have trusted her and done the payment again. But till now the payment haven't received. Even I visited the store also but there is no one wo can give a relevant response. I am now pissed off. For such a small payment there is no any kind of records or tracing system.
                        since last 2 weeks i am sending so many mails even i visited the restraunt but there is no response. Not a single person called me yet.
                        Domino's Pizza customer support has been notified about the posted complaint.
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                          N
                          nagpal.neha1987
                          from Mohali, Punjab
                          Oct 28, 2022
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                          Address: #1328/12, Top Floor, sector 65,phase 11

                          Today, we ordered Dominos pizza. It was completely horrible. Base was not meeting the quality expectation. Very disappointed.

                          Moreover, toppings were over cooked. Onion and mushroom were over burnt. Very very dark. Unable to eat.

                          Kindly refund.
                          Domino's Pizza customer support has been notified about the posted complaint.
                          Oct 28, 2022
                          Updated by nagpal.neha1987                           Disappointed quality.

                          Kindly refund
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                            D
                            Dr Devraj
                            Oct 28, 2022
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                            Address: KMC, Manipal

                            Your Outlet located in the Vidyaratna Nagar, Manipal, Udupi Dist, accepted an order on 28.10.2022 at 12.02 AM through Zomato. The delivery person came to our building at 12.20 AM but refused to come up to the first floor and insisted that I come down to collect or else he would cancel the order. Despite my requests and assurances, he left back. On enquiring with the manager telephonically, he was rude and canceled the order. I was left with no choice but to go to bed hungry.

                            Your company advertisement says the delivery would be done at the doorstep, the person will ring the bell and wait outside until the customer takes/collects the parcel. Kindly make sure that you follow what you advertise. It makes a lot of difference to people who work late till night.
                            Domino's Pizza customer support has been notified about the posted complaint.
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                              J
                              JAGG27B
                              Oct 27, 2022
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                              Delivery executive Rude Behaviour

                              Delivery executive of this branch is very arrogant and showed very worst bad behaviour. He was unable to find the location and showed rude behaviour to me. If this is how your customers are treated, then no one will order in your store. I am really fed up with these disgusting people and their behaviour. Really thumbs down dominos. I didn't expect this kind of worst behaviour and response from your side. Hope you atleast return the money...
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                              SyedHisham
                              from Bhopal, Madhya Pradesh
                              Oct 26, 2022
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                              Placed an order today online on the Domino's app at 5:12pm and paid via Internet banking Rs444 successfully. Even after payment the app did not show order placed and is not able to track it either.
                              +2 photos
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                                A
                                amanv27
                                Oct 23, 2022
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                                I ordered Margherita pizza with extra cheese rupees 109+50for extra cheese
                                There Was Nothing In It Totally Waste of money... mood spoiler pizza it is🙂
                                Domino's Pizza customer support has been notified about the posted complaint.
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                                  S
                                  Soumya_B
                                  from Hubli, Karnataka
                                  Oct 22, 2022
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                                  Address: Hubli Karnataka

                                  I had ordered pizza from Dominos through card. The order was not confirmed but still money was deducted from my account. And still money was not refunded.
                                  Domino's Pizza customer support has been notified about the posted complaint.
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                                    N
                                    Neel83
                                    from mundra, Gujarat
                                    Oct 22, 2022
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                                    My name is Nikhlesh Ramanuj, Date 08/10/2022 I have visited Domino’s Out Late Located at Ground Floor Shop No 02 03A Arjun Plot No 19 Ward No 6 Arjun Complex, Adipur, Gandhidham, Gujarat 37020.

                                    During that time I had to go to the washroom, so I asked the Domino’s Pizza out late representative / Mr. Bajrang & in charge about the washroom, then he refused and said that it is only for Restaurant Staff.

                                    Later I also asked him but the same answer.

                                    Visit Date: - 08/10/2022

                                    Visit Time: - 14:10

                                    Order No: - 14

                                    Thanks & Regards,

                                    Nikhlesh Ramanuj

                                    Mo[protected]
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                                      N
                                      Neel83
                                      from mundra, Gujarat
                                      Oct 21, 2022
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                                      Address: Gandhidham

                                      My name is Nikhlesh Ramanuj, Date 08/10/2022 I have visit with family Domino’s Out Late Located at Ground Floor Shop No 02 03A Arjun Plot No 19 Ward No 6 Arjun Complex, Adipur, Gandhidham, Gujarat 37020.

                                      During that time I had to go to the washroom, so I asked the Domino’s Pizza out late representative / Mr. Bajrang & in charge about the washroom, then he refused and said that it is only is for Restaurant Staff.
                                      Later I also requested him but same answered.

                                      Visit Date: - 08/10/2022
                                      Visit Time: - 14:10
                                      Order No: - 14

                                      Nikhlesh Ramanuj
                                      Mo[protected]
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