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Domino's Pizza Complaints & Reviews

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Last updated Mar 31, 2024
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Domino's Pizza reviews & complaints page 14

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J
JAGG27B
Oct 27, 2022
Oct 27, 2022
This thread was updated on Oct 27, 2022
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Delivery executive Rude Behaviour

Delivery executive of this branch is very arrogant and showed very worst bad behaviour. He was unable to find the location and showed rude behaviour to me. If this is how your customers are treated, then no one will order in your store. I am really fed up with these disgusting people and their behaviour. Really thumbs down dominos. I didn't expect this kind of worst behaviour and response from your side. Hope you atleast return the money...
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SyedHisham
from Bhopal, Madhya Pradesh
Oct 26, 2022
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Dominos app not placing order

Placed an order today online on the Domino's app at 5:12pm and paid via Internet banking Rs444 successfully. Even after payment the app did not show order placed and is not able to track it either....
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A
amanv27
Oct 23, 2022
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Pizza With 0% Cheese

I ordered Margherita pizza with extra cheese rupees 109+50for extra cheese
There Was Nothing In It Totally Waste of money... mood spoiler pizza it is🙂...
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Soumya_B
from Hubli, Karnataka
Oct 22, 2022
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Money deducted

Address:Hubli Karnataka

I had ordered pizza from Dominos through card. The order was not confirmed but still money was deducted from my account. And still money was not refunded....
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Neel83
from mundra, Gujarat
Oct 22, 2022
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Service Related

My name is Nikhlesh Ramanuj, Date 08/10/2022 I have visited Domino’s Out Late Located at Ground Floor Shop No 02 03A Arjun Plot No 19 Ward No 6 Arjun Complex, Adipur, Gandhidham, Gujarat 37020.

During that time I had to go to the washroom, so I asked the Domino’s Pizza out late representative / Mr. Bajrang & in charge about the washroom, then he refused and said that it is only for Restaurant Staff.

Later...
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Neel83
from mundra, Gujarat
Oct 21, 2022
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Service Related

Address:Gandhidham

My name is Nikhlesh Ramanuj, Date 08/10/2022 I have visit with family Domino’s Out Late Located at Ground Floor Shop No 02 03A Arjun Plot No 19 Ward No 6 Arjun Complex, Adipur, Gandhidham, Gujarat 37020.

During that time I had to go to the washroom, so I asked the Domino’s Pizza out late representative / Mr. Bajrang & in charge about the washroom, then he refused and said that it is only is for Restaurant Staff.
Later...
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I have ordered pizza around 2:30 pm today and the delivery time of pizza at 4 pm at the arrival of train in Pune junction. As soon as train reached the Pune junction they cancelled my order and telling us due to malfunction of oven they have cancelled our order.
Staff behaviour of Domino's Pune junction is not good at all for customer.
Please ensure that this will not happen again and make sure that Domino's should cancelled...
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Sankalp27g
from Delhi, Delhi
Oct 17, 2022
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Refund issue

Address:New ashok nagar 110096
Website:Dominos.in

This is in context to one of my order placed on 17th october 2022. I placed a dine in order through the dominos application for the restaurant located in Metro New Ashok nagar Delhi 110096. I order cheese burst pizza for dine in as I don’t wanted home delivery, when we went there they didn’t allowed us to sit and eat we had a short argument with one of the employee there and therby he then told us to sit in the corner and have our food....
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Delivery got late. It delivered in 40 mins only. I have a proof of a call from delivery person. Kindly see this issue and solve it. Thanks in advance....
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Deepanker19
from Bareilly, Uttar Pradesh
Oct 16, 2022
Oct 16, 2022
This thread was updated on Oct 16, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regarding refund after so long

Address:Counter No. 1, Second Floor, Phoenix United, Mahanagar Colony, Pilibhit Bypass Road, Bareilly, Uttar Pradesh 243001

I placed order on 26 aug 2022 .Due to gas pipeline issue they cancelled my order .I told them that handover my refund but they denied me that your payment mode is through UPI so we are not give you cash..your refund will automatically refunded after a week but it's 15oct 2022 now..till now my refund is not refunded.i file lots of complaint against the store from their toll free number but no responses is given by the store.. kindly resolve...
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praveenmaszer
Oct 16, 2022
Oct 16, 2022
This thread was updated on Oct 16, 2022
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Feedup store and delivery boy

Address:express avenue chennai

Hi this praveen from chennai.
I placed orders no 4 on[protected] form thousand light.
already order was delayed, delivery person mohammed contact me and asking kindly cancel my order by my side. because of location mismatch.

Regarding this i tried to contact store manager [protected]. no response.

after that delivery guys also no response. this how you treat your customers right?

i...
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Karthik 99880
from CHENNAI, Tamil Nadu
Oct 13, 2022
Oct 13, 2022
This thread was updated on Oct 13, 2022
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Payment error but money debited

I was about to place order via Amazon pay balance through dominos Pizza app it's shows error but the money got debited twice time . From Amazon they sent cash Bach for my order payment. But didn't reflect in my Domino's app .
*Payment 1*
Reference Image
Paid on Dominos Pizza
Amazon Pay balance
13 Oct 2022, 05:47 PM- ₹1029
ⓘ Please connect with merchant in case of any issues
Paid usingbr...
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Shilpa Jayaprakash
from Bengaluru, Karnataka
Oct 13, 2022
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Refund issue

I had tried to pay online using the Amazon pay option for online order made from the Dominos India portal. I tried to complete the same transaction twice. The 1st time transaction was failed, 2nd time also I tried paying same again failed. Total amount wrongly debited and to be refunded by Dominos India is Rs948/-. I want to know when can I get the refund for my failed transaction? Even I didn't get any failure mail from Dominoz.But the money...
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Ayush_Mehra25
from Ghaziabad, Uttar Pradesh
Oct 13, 2022
Oct 14, 2022
This thread was updated on Oct 14, 2022
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Order failed but amount debited

I have ordered from Domino's App yesterday, amounting to Rs 390. And the app was linked by Amazon pay balance. When I placed the order, it showed "something went wrong". And I again placed the order 2 more times, one from my own mobile number, and another from my sister's mobile number (but the wallet linked was the same), but the order was failed again and again. Today I saw my Amazon pay balance and there, Rs 390 are debited 3 times...i.e....
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Address:kaushambi jaipuria enclave

I order a 305rs order from dominos kaushambi, my money was deducted from my wallet the order was never placed and it said unsuccessful order...
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Address:Domino's app

Sunday I ordered pizza on Domino's Pizza app on 11.23 am. I am paid the amount through my debit card and the amount was debited from my account at the same time that's was not shown in your app . I am already talked with your team through the toll free number on your website. They told me the amount was refunded within 2 or 3 working days but I didn't receive any amount from your side. Please do the needful for me....
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Atharva99th1_at
from Nashik, Maharashtra
Oct 12, 2022
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No order confirmation after payment deduction done online

Address:Nashik

I had ordered pizza and paid amount via AMAZON UPI as shown in screenshots. Amount has been deducted without any order confirmation....
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Address:Hyderabad KPHB dominos
Website:Dominos pizza app

I have tried to order veggie paradaise pizza in dominos, but while doing transaction my money got debited which is Rs.387 from my bank account through icici upi but my order was unsuccessful. I didnt got any refund amount or any information regarding this transaction from dominos. Here i’m attaching the reference of this transaction
(Dear Customer, Account XX418 has been debited for Rs 387.00 on 12-Oct-22, towards linked [protected]@paytm....
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Sagar lagali
Oct 11, 2022
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Denied home delivery

Address:Shakti colony near J K school ,Hubli (580031) ph 8660224151

Hi, This is Sagar from Hubli (Shakti colony ) we have ordered 2 Pizzas in the name of Vishwanath, which has to be delivered to home but the delivery boy denied to do so by saying we don't have home delivery service to Shakti colony, but my question is if there is no home delivery service to Shakti colony then why did Domino's accept the order ? Domino's has failed to provide home delivery. Order details as given below
10/11/22. 7PMbr...
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Madan8194
from Firozabad, Uttar Pradesh
Oct 11, 2022
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Regarding less than 50% amount in Employees' Provident Fund Account

Address:Address:- Village Gonch, Post Gonch, Firozabad, Uttar pradesh, 283203.

The total payment of employer, employee pension scheme and employee provident fund has deposit to less than 50 percent. Therefore, please check the Employees Provident Fund amount properly and deposit it again.

Applicant Name :- Madan Mohan Singh
Father Name:- Shri Hari Singh
Address:- Village Gonch, Post Gonch, Firozabad, Uttar pradesh, 283203.
Employee Code:- 864355
Mobile No:- [protected]
Company...
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