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Domino's Pizza Complaints & Reviews

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Last updated Apr 27, 2024
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Domino's Pizza reviews & complaints page 115

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M
Monika98
from Ahmedabad, Gujarat
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about refund of money

Address:Dehradun, Uttarakhand, 248001
Website:www.dominos.co.in

On 21 sep I placed an order and the following message came to my mobile
Thanks for choosing Domino's. We will deliver your order hot & fresh as soon as possible.
Order no. 176 | Amount: Rs. 407 | Track your [protected]@ https://bit.ly/2C8rv6O
Then the boy from outlet called and said the address is not deliverable so he is cancelling the order and will refund the amount but till now no message came of order cancelling and refund...
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J
John_jiml
from Shahganj, Uttar Pradesh
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75 min taken for delivery

Address:Gorakhpur, Uttar Pradesh, 273001
Website:www.dominos.co.in

I placed an order at 1700 hrs today from medical road, gorakhpur. Even after talking to the restaurant and the delivery guy several times, the order wasn't delivered to me till 1815 pm hence i refused to recieve the order. On complaining to the restaurant manager over phone about the same, he was very uncooperative and was simply making excuses. Kindly do the needful as there is a reputation to maintain for you guys and it was a very unpleasant...
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Address:560068

I am very disappointed with domino's pizza..
I ordered at 10.36 pm and now at 11.03 pm store manager (Manoj) of dominos hsr sector 2 bangalore, called me and said i am going to cancel your order as it's not in our delivery range... Where's i have order history where i have ordered 12 times from same store and it got delivered. It means it's just a dominos dirty business tactics to get orders and not to deliver it on the time.. I want...
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I
i am another you
from Pipraich, Uttar Pradesh
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product not delivered and money not returned

Address:Allahabad, Uttar Pradesh, 211006

On 11 th september i placed an order amounting rs.349 via dominos' app. And then after 15 minutes i was informed that it will not be delivered due to some so called issue.
Firstly it is not my mistake its your app's bug that it took my order and money even when you did 'nt intend to deliver.
Secondly i have'nt recieved my money back yet it has been 8 days already. I dont know why is it taking so long to return my money.br...
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K
kjetwani
from Mumbai, Maharashtra
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amount deducted from paytm wallet but domino's order not placed

Address:Gurgaon, Haryana, 122018
Website:www.dominos.co.in

Hello,

I have placed an order to Domino's using my paytm account. The amount was deducted from my paytm but the order was not placed. The details are following:

I tried online order placing using paytm for Rs. 499. The amount was deducted but order didn't succeed on your website. I contacted paytm and they confirmed that amount was deducted and paid to Domino's. The transaction details are following:
br...
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T
Timmu T S P
from Bengaluru, Karnataka
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not delivered the ordered pizza..

Address:Bangalore, Karnataka, 560100

I have ordered a pizza in dominos which is located in neeladri nagar, electronic city, bengaluru. It's been more than 1 hour and i didn't get my order. I'm trying to cancel my order but that is not getting cancelled. And the restaurant is showing that their delivery executives are busy and will assign them shortly. Since 1 hour they are very busy that i didn't get one delivery executive to deliver my order.
Food outlet : dominosbr...
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R
rakesh golla
from Chennai, Tamil Nadu
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cheating for client

Address:600026

Hi, my name is rakesh. Iam in chennai at vadapalani. I given to order dominos pizza. My order no is 189.in my order one item is missing. At dominon comapny, i am beleive i already paid before. But delivery boy is local they didnt find adress

At last he found my adress but one item is missing.in my order i already paid around 500rs. But 2 items of order instead of 1 item send me.

Pay for my money return back...
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P
Pallavi Kanapady
from Bengaluru, Karnataka
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no refund even after 9 days for non existing order

Website:Dominos

I'm from bangalore. I ordered pizza on 7th september 2018. Money was deducted from my account (Rs 802) but the order wasn't placed. I called them up and they said no order has been placed. I got a mail afterwards saying "oops! We were unable to place your order to the kitchen due to some technical reason. If you chose not to try again, or we are not able to place it in the next attempt, your payment will be refunded to your account/card within...
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K
Kritika Bist
from Karhal, Uttar Pradesh
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double amount deducted

Address:Dehradun, Uttarakhand

I ordered 2 pizzas for my cousin on 3rd september.. The amount was deducted twice.. I was told the money will be refunded in 7 days but today is 13th day and no money is refunded
I talked to the person again and he told me the money will be refunded now on the 13th day some other person says double was not charged.. They are liars and if they don't resolve my issue consumer court will...
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V
from Mathura, Uttar Pradesh
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food not delivered

Address:New Delhi, Delhi, 110059

Hi
I order pizza though zomato to domino's
As known for there quick delivery's, but my experience is so different... I received a call from vikas puri dominos almost at the delivery time that we can't delivered your order as your address given is not in our reach and give me the number o[censored]ttam nagar domino's number... But nobody picking that number after so many calls.. My given address is almost hardly a reach of 1 kilometer...
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U
uditsaini
from Delhi, Delhi
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order at nagia park store delhi on 25th august 2018

I placed my order on 25th august'2018, order no. 190. After placing the order i've always called up the dominos resturant to let them know to ensure the pizza is upto the standards & is made as per sop (Standard operating procedure). Bcoz every single time i've ordered pizza from nagia park store, something or the other is wrong with my order. This time i ordered two pizza both cheese burst but to my surprise the farmhouse pizza had almost...
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T
TUSHAR DONDA
from Dhari, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

online payment done but refund not initiate

Address:Ahmedabad, Gujarat

I ordered my Domino's pizza on 30 August 2018. I made my payment online of 104 rs. Through my money was cut, my order was not done successfull. I complained Domino's care for refund, but the customer care unit of Domino's is very poor. They not give me the right response and cut my phone. My mobile number is [protected]. Customer care unit is very careless . What should I do !!!?...
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Address:Gandhinagar, Gujarat

Payment was successful from my side on Domino's order DPI[protected] on 06 Sep 18 at 07:12PM but the shop denied they didn't received payment but amount was deducted from my paytm wallet. The supervisor Mr. Hari Singh assured that amount will be refunded & I paid through card & bought the pizza @Rs.624. 76. My amount was not refunded till date, I contacted Paytm they informed me to deal with Domino's for the refund as the transaction...
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S
sauravkumar58
from Jugsalai, Jharkhand
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payment made but order cancelled

Address:East Singhbhum, Jharkhand, 831009

Hi
Last week, i had ordered pizza online through dominos mobile app and the pizza got delivered.
The processing dominos outlet was:
Four square mall, sakchi, jamshedpur.
Today (12/09/2018), i had ordered in a similar way and also made the online payment (Using dominos mobile app) through amazon pay.
But, the order was cancelled by the outlet stating that they will not deliver to my residential address. Until,...
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S
SHRINATH TOTAD
from Bengaluru, Karnataka
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failed 30 minutes delivery and delivery boy is telling its delivered on time..

Address:Dakshina Kannada, Karnataka, 575001

As today i ordered domino's pizza online and it was domino's commitment to deliver 30minutes free delivery or refund.. As the delivery boy come after 35 minutes and he was telling that he delivered on time.. So as the time 30minutes crossed so i want refund from domino's outlet i. E, mangalore, karnataka. Kindly give me the solution... And please help me to get the refund...
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S
Shakambri Sinha
from Delhi, Delhi
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money not refunded by dominos

Address:Khordha, Odisha

I placed an order in dominos on 5th of september, 2019 via zomato of 230 rupees. Money got deducted from my paytm account but the order was cancelled later. I have yet not recieved the refund amount. Please look into the matter and make a refund into my account by the earliest.
My zomato order id was - ztd1822ad224d27e05cb.
My order was placed at dominos, patia, bhubaneswar and my order no for the day was 45...
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Hello,

On 08/September/2018 evening I had ordered pizza online from Dominos.
website. I used NETBANKING option in the site for doing payment & selected UNION BANK OF INDIA for the same.

My transaction of INR 1477 was successful and the money even got deducted from my bank account.

But to my surprise Dominos branch people told me that they did not receive the payment at all. Online Order...
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M
Meetali Gupta
from Delhi, Delhi
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pizza are worst

Address:New Delhi, Delhi, 110005

Hello, i have order 2 pizza and fanta from dominozs pizza. 1st they deliver only 1 pizza and forget about my 2nd pizza and aftr 10 min i will get 2nd pizza. The pizza i order is worst. The base is very bad and this time i had worst experience with dominozs pizza. That y should i choose dominozs for pizza. Nd i through pizzas because there is no cheese nd its smells very bad. I want refund for my pizza....
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A
Akshay_Dhiman
from Ludhiana, Punjab
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delivery declined

Address:144514

Yesterday, one of your outlet at nawanshahr punjab canceled my order without my consent giving me the excuse of not having the product that i need to order. So i changed my order but they gave me a very lame excuse of rain and decline the order whereas other delivery restaurants were delivering at that time and rain had also stoped at that moment and all this leds to customer's harrasment on declining the order. So i want to register the...
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M
Megha Jayal
from Rajkot, Gujarat
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dominos order not delivered

Address:380063

Dominos swastik char rasta cancelled my order last moment at 10:20pm as dey said i should order from pallav char rasta but the fact is the dominos app locator only selected that store. Dominos could nt even trf my order internally

Den had to order to pallav char rasta for which number got changed recently near my home which didnt have card machine as i was insisted to pay again for same order as per the call back i received.....
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