Domino's Pizza Complaints & Reviews

I have ordered a domino's pizza on july 1 st from the app linked to mobile number [protected]. Amount debited. Order not placed. I called the customer care regarding the same. They told me to shoot up a mail to [protected]@jublfood.com. I have done that. Now i keep calling the customer care to solve my issue as i have not received the debited amount for an unplaced order. And the customer care executives are never interested in the customer...

The Domino's pizza took my order from multiple locations they called me several times and harrassed me for the delivery order when finally waiting for more than one hour the customer care agent told the parcel has been despatched and it will reach you within 10 mins of time I am waiting its11.36pm now it's not delivered.what kind of service this Domino's pizza is delivering waiting for more than 2 hours they guarantee deliver within 30 mins...

I order pizza at 9:25pm and it’s was delivered by me at 10:02pm and as far as everyone know that if it’s delivered by 30or more u can claim for late discount and that’s s Wat I did so the manager LOURD was shown very rude behaviour and store manager Also didn’t spoke with me regarding this and the concern manager told me that will cancel ur order and he informs the same to the delivery boy Mr Rahiman was took my order back to the...

I ordered from Dominos pizza online on 20th july, 2018 at 9:10pm, with order ID 271 and made pre-payment for the order as well. I even received a confirmation mail. They claim to deliver less than 4 pizza within 30 minutes else its free. But i did not receive the order till 1 hour. When i asked for a refund as per service guarantee they refused saying its a bulk order (i ordered 3 pizzas plus slides). Its clearly written in there terms and...

I had ordered pizza along with sauce and co from dominos on 20th July 2018, order no:164. The pizza arrived on time but they forgot to bring coke. I asked them to cancel coke but they asked me that it will arrive in 5 minutes. So I waited for it but it arrives half an hour late and by then pizza had also become cold. It was my worst experience with dominos and I am hoping not to order from dominos again....

I ordered Domino's Pizza online, the order was unsuccessful, the amount of 942 rupees that was debited from my bank account got credited to my Domino's account. The next time I plan to use the amount in my wallet I see zero balance. When I call Customer Care they have no answer. I am tired of following up on this. They just say that I will receive a back which never happened....

Hello Dominos Team,

I am staying in Madhuranagar, Hyderabad. I have ordered Two Pizza's with Chicken wings today ie : 19/07/2018. My bill amount is 343/- and my Order number is 175. Firstly we got the delivery very late which took 50 minutes for them to deliver after the order time. Worst part is the chicken wings, what they have delivered was completely a staled one. Public will get enormous diseases by having this type of...

It is second time with me . when you delivery boy deliver the order in 50 Minute time .

i have order via order no, 291 dated 07.08.2018 time 9.37 Pm and your delivery boy deliver the order at 10.24 Pm . ( Mr . Madan)

I wish to tell you the distance between your counter to my house is about only 2 Km and the monsoon is good . there is no rain, no JAM etc .

I attach here with the bill pic and...

I had ordered dominos pizza online on 8th July- ORDER NO -560,
the delivery guy did not bring the bill and on further asking he said you would receive it in mail.
I have not received any bill till now but I need it as soon as possible.

This happened in Airoli, Mumbai.
Please send me the bill on watsapp or message me, that should be fine.
Address of Dominos Pizza store from where I ordered online:...

I ordered pizza on 1st july. It arrived after 90 min...asked for refund on mail...asked to customer care executive...asked to 10 other person as they keep tranferring call to other person and stores...no any clear response from anyone...its been 17 days what do u expect from customer? Very disspointed from ther service and support i have received from ur side.

I have contacted dominos for 5 to 7 times so far and spent about...

Hii.This is parul.i ordered pizza on 7th July expected time to receive pizza was 10:30pm but I received it at 11:15 pm according to Domino's policy if pizza delivery is late they provide refund to customer but i had talk Domino's helpline no.more than two times but they didn't take any action yet.but I hope you will take action against Domino's and will help me to provide refund from domino's.already it has been 10 days and Domino's claims...

Date: 17 July 2018
Number: [protected]

I have placed order through Dominos APP.
Around one and half hour i was talking to store and the manger at shop talked very rudely . then i placed almost 5 nxt orders from same outlet and they rejected. then i had call again with " Dinesh" and he was nice talking guy to customer.

Money Was Already Deducted from my account and they told me will refund within...

I booked pizza order on sunday (15-jul-2018) with order number 270 at your centralized system no. [protected].
First part of the complaint : i clearly told your booking representative that i a need this delivery at airoli, navi mumbai. However, he booked it to kharghar, navi mumbai. This was the 2nd time in last 2 month that booking was made to kharghar, navi mumbai instead of niroli, navi mumbai.
2nd part of the complaint...

..I ordered my pizza through online dominoz app at 7:10 pm dtd 15/07/18 in advance timing of 9:45 pm and from my location the neatby outlet is dominoz at IBC PIPLOD SURAT. But my order was not delivered i also paid through online but the order was not deliverd and when i tried to call the outlet they did not pick the call and after that when i called customer care they told that oulet is offline so order will not be deliverd..i was very much...

After crossing the 30 mins duration the delivery person did not deliver the pizza as we told him that it was free...
He went away telling that he will return but we are waiting since for him .
He went and cancelled the order on his own.
Please solve this issue as soon as possible. I am one of your loyal customers since the last 10 years and received a good feed....

I called up [protected] on 15.07.2018 and my call was directed to dominos customer care. My order was taken by customer care officer I very clearly asked him for the dombivli east dominos restaurant number. He insisted that I place the order online and the order would reach me in 30 mins. Order no was provided and message received on my mobile number. After half an hour i called up the dominos restaurant near my residence and got to know...

It has been almost one and half hour since I ordered my pizza, it hasn't reached till now.On contacting the helpline number at the nearest Domino's(Uttarpara Hooghly) employees behave in odd manner they are really rude, none of them have idea about how to approach customers and complaints.Furthermore they can still not assure as to when the pizza will be delivered....

I ordered 8 pizzas from dominos last night at around 12.00 a.m. from the dominos app. My number is . The order did not get delivered by 2.00 a.m. and that is 2 hours late. Later it showed and delivered whereby i never received anything. All on top of that when i called cutomer care on the first instance they were themselves unable to reach the restaurant and said that showing delivered was a technical glitch and the pizza will be there in...

I paid through amazon pay for a dominos order dated on 02/07/2018 but the order got failed and company isn't accepting that they have got any payment but amazon has given me all the details of the payment. Customer service executives are saying it now after 12 days has been passed untill then they were just delaying the process.
Dominos Pizza id given by amazon is[protected]....

Team jublfood, (domino's)

inappropriate behaviour from dominos outlet

give me a good answer / reason on recent incedent to my order dated 10th july 2018.


Delivery boy trying to reach at my residence from last 1 hour 15 mins, first of all his phone was not in coverage area, repeatedly he tried calling me but failed, some how after 1 hour 15 mins he delivered

rude behaviour...