Domino's Pizza Complaints & Reviews

Placed order online, money deducted from bank but order not placed.Neither CUSTOMER CARE representative nor the restaurant has any answer to it, neither the order failed message came from Domino's.Wat is it???This is how u all work..###...I want my money back ASAP.Third Class staff of the restaurant.. they don't have any answer...I want my money back..Dats it...### to Domino's...

Hi team.

I had ordered four regular size pizza mania on 26.07.2018, on line from sector-22a sector-22outlet, gurugram. The order was delivered me 13 minutes late. The pizzas are not at all hot but it wasrotten too. I had paid online payment in this regard. I am shocked that dominos pizza a well known and reputed company treat the customer like this. I spent rs 313 for this order, is competely waste. I called the dominos manager...

I was ordering pizza at dominos through their online portal (App) on 29th july 2018. I selected my order and used my amazon pay to pay the amount but after i got a message that the transaction was successful the page threw an error.
I tried to refresh it several times but i couldn't get the page where it says that your "order has been placed successfully".

I called up the store where my orders usually land up and they...

I ordered dominos pizza from zometo and after i received call from dominos fatehganj store saying we will not deliver your order as your area is not in our territory. And then we call back to know about refund the guy from other side replied very badly and when i asked to transfer the call to the manager he replied i won't transfer you can do whatever you want to after that obviously i shouted and abuse out of anger as he was so rude and...

I ordered in midnight of 31/07/2018 through the online one regular pizza with cheese burst, one taco mexicana, and one chilled coke. The taco mexicana is not wrapped properly and there is no applied proper masala sauce. Its fully dry i was not expected this kind of service from dominos, even for pizza also not filled cheese properly, i don't like to be repeated customer for dominos....

Hi,
This is to inform that on 8th july 2018 i ordered 2 pizzas from dominos. My order no is 331. But my order delivered me 2hours late. Someone from domino's called me and told i will get a refund of 300rs for the delay delivery within 15days.
But till now i didn't received my money even the manager of domino's of my area (Jp nagar) is denying to give me my refund and also giving me nonsense excuses.
Please look for...

The 30 minute policy was not clear as we ordered 4 regular 99rs special offer pizzas and the delivery was 15 minutes late. The reason given was that the store opened at 8pm and due to strick the delivery was late. We contacted the store manager nikhil argale but instead of handling the situation calmly he said that if you dont pay half the amount we will take the order back. We request you to kindly take action against the store manager and...

I was placed an order online through freecharge app. My amt was deducted rs.697 and it was credited to dominos pizza account. The freecharge app order id was [protected]_1 on dominos. The app shows that there was the amt was credited to the merchant account and the liability to be bear the merchant. I also subimitted a query to your mail but i didnt get any response...

I was ordering pizza at dominos through their online portal (App). I selected my order and used my amazon pay to pay the amount but after i got a message that the transaction was successful the page threw an error.
I tried to refresh it several times but i couldn't get the page where it says that your "order has been placed successfully".

I called up the store where my orders usually land up and they confirmed that no...

I have ordered pizza at 08.04pm but till 9.17pm i dint recieved the delivery and then they telling we have cancelled your order. Without any information and refund of money.. I need my money and compensation for the inconvieninced caused to me.. It was mental harassment.. And also annoying.. The customer care response was also poor.. They juat put my cold on hold that we are facing some issue cant do anything for now...

I have been trying to link the "Amazon Pay wallet" for the past 1:30 hours ( you can check your logs to confirm that ) and so far I haven't been able to link it to your pathetic app.

All other wallets are getting linked.

I want to place an order by using the Amazon wallet but am not able to do that.

Your useless customer care is also not able to help.

Shut down your app as customers...

I ordered 2 oninon mania pizza server 842925 nd order no. 196 carry out. That pizza crust to hard and dry. We get very bad pizza.. My son is very like pizza so today i buy a pizza for him. But he dont like pizzabbecause pizza crust is too hard and dry... Me also love it pizza bt this pizza is very bad in taste... Please take a action for my complaint......

Mobile: [protected]
Email: er. Upinder. [protected]@gmail.com

I have 2 issues
Issue 1: mail sent 15 nov 2017- no response even multiple follow ups
I received the pizza and it took more than 1 hour to reach. Store is just half kilometer from my house.
Delivery guy told me they have high orders today, that is why pizza got late.
I already paid the entire amount online. Let me know if i am eligible...

Date of 19th july 2018 i have ordered 2 pizza around 10.00am but very unexpected call received from domino's service centre stating that we don't have chicken available in our store so will provide you veg. Pizza it means we have to order according to service centre till this was end. I told to cancel my order and refund back money still not yet received my refund. Seriously now domino's which brand name working like this very much disappointed....

Hi.. To whosoever it may concern
This is small incident happened with me today, domino is such a brand and i really do no expect this kind of service.
Today i have placed 1 online order at dominoz pizza website and paid the amount there. Dominoz order number 183. Date of order 25july 2018
After 15-20mins somone called me from dominoz and said they cannt deliver the pizza and cancelled. I need refund for my amount and...

I have placed an order and made online internet banking payment. The location was autodetected which is within 2 kms vicinity. The dominos person called and said they cannot deliver as my location (Which is with 2 kms radius) was not feasible for delivery. They also told they will transfer the order to a different shop which did not happen and after 1 hour they canceled it. I was surprised because few days back i was in a hotel (Within 500...

After 7 business days i am being told no money will be refunded. This is disgusting. No order got placed but money got deduced.
Return the money or i ll post on social forums.
Very bad app and customer support.

Mail:

This is the complaint number#6021002. A balance of 617 got deducted and i had been told that it will get returned to me in 7 business days. Now i am being asked to contact amazon and...

Hi team,

Very pathetic service...

I regret to inform you that i had ordered 4 pizza, 1 coke and 1 lava cake.. I had also informed them my alternate address

But the address was not updated in your records so the shipment delivered to my previous address after 1and half hour... What the # is going on with loyal customer like us..

We have paid the amount also.

Further, your...

Greetings..

Good morning.
On the very onset i am pleased to inform you that i placed an order online on dominos using the debit card my amount was deducted and the order was not confirmed i havent recieved any sort of email or msg regarding the so the amount has been deducted from my account the order was placed at 3:15 at sector 119 eldeco amantaran. I hve calling the nearest doninos centre regarding the so and then...

I am karishma singh tomer and want to complaint towards my order of two peepy paneer pizza which is order from https://m.dominos.co.in this site. Every location set swarnjayanti puram b65 rk puram govind puram ghaziabad and show payment mode then i do from my debit card but my payment has done and we don't receive any order id from which i can track status. I want my payment back otherwise i will go in police complaint and put an appeal in...