Domino's Pizza Complaints & Reviews

Hi i have submitted my complaint but nobody is bothered to respond from dominos. The pizza delivered from them was not hot, veggies were not cooked properly, and the base was unusually thick. My order was placed on wednesday at around 7:15pm. The store from which the pizza was delivered was just 700-800 mts from my house yet they couldn't deliver a hot pizza.

Best,
Archana
+91 [protected]...

I had purchased domino's evoucher of rs 300 (Worth rs 500) from little on 22nd august valid till 1 dec 2017. As per little i can use it on dominos website only. after placing my domino's order i. E after clicking place order but their is no option of gift card/evoucher option available on domino's website.

I am unable to redeem it on domino's website as it does not have gv option available from atleast last 30-45days.br...

Similar to other complaints. Have purchased vouchers worth 2000 from little app. Dominoes has removed the redemption option from their site without any intimation to customers.

Vouchers expire tomorrow. Dominoes should honour its word and provide store credit against the voucher.

Its amazing how there companies work.

Little app has got no customer care number. Dominoes on the other hand doesn't...

On 18th november, i had ordered pizza to one of your chembur branches using my mobile (No.[protected]) as a guest without using login.

I did payment of rs 836/- through paytm wallet. While the transaction was progressing, i got a message that payment was not successful as there is no bank response.

Subsequently, i placed another cod order for a total amount of rs 762 /- and got the delivery.

However,...

Hi, i have 1000 e voucher for dominos. While trying to redeem the same it is not happening due to some technical issue at their end. Local domino persons are helpless and the said to send mail to [protected]@jublfood.com for more support and refund. Already sent 4 mails to them but, no body is responding. Very disgusting. Kindly arrange the refund.

Regards
Ashish...

Hello team,

I had purchased a 500 rupees voucher code from little app (Non returnable/refundable) voucher for dominos pizaa with a validity of 1 month (Which expires on dec 1st 2017).

For more than past 10 days, the coupon voucher code redemption option is not available in the dominos website (Due to some technical issues within dominos).

I tried raising complaint to dominos via their email id...

Dear sir/ma'am

I am regular customer from chandigarh. I had bought a e-voucher from little app of rs 400. But its validity is till 31st november, today when i tried to order by using e-voucher it was not showing that e - voucher option during doing payment. Then i contact domino's care they said there are technical issues regarding this. But this is total loss of me because of this technical issue because its validity is only...

My order got late and the delivery boy is saying that we are only responsible for main gate of society.
If the gate of society is 1 km far then how could we take from there.
They were so rude and taken the pizza back.
Where’s the 30 min delivery conditions?
This is the bill attached and the order was 4 mins late.
Please take the action against it or otherwise i have to go to higher authorities or file...

I have a e-voucher which i received from sbi cards. However i am unable to use the same for making payment as the 'pay using e-voucher option is not at all available in the payment screen while making orders online. I am trying this fir past 2 weeks. When the issue will be resolved as the validity of e-voucher is only for few days. What can be done now or extend the validityof the e-voucher....

On 18 th november, i had ordered pizza from chembur branch from my mobile as a guest without using login as i had forgotten my password. I did payment thr paytm of rs 836 /-. But got a message that payment was not successful as there is no bank response. Then i ordered again for cash on delivery for a total amount of rs 762 /-. And got delivery also. And paid cash. But my paytm amount of rs 836/ has been deducted. By contacting paytm i got...

As being the citizen. Of this country and paying the so much amount taxes we guys are not getting the proper service like the washroom is completely choked up. Plz look into that matter even i have a video of it and i wont mind posting it on social media. This is happening frequently in the city as being the international food brand this really isnt expectable....

The worst quality of the delivered pizza, it was containing stone. Due to that stone i broke my teeth while chewing the pizza, and it was blooding due to the stone in you pizza.

Though you replaced pizza, given promise to refund money, who will be responsible for my broken tooth and the dental problem throughout my life. You need to compensate this bearing the all treatment cost.

This is pathetic experience,...

After the gst council decreased the gst rate for restaurants to 5%, the prices of items in dominos have gone by 30 to 50 rupees. So, in effect, the reduction in gst has not been helpful to the consumer. Please have the restaurant under scanner and check the prices before and after nov 15th.

I would appreciate if someone looked into this as it would be helpful to consumers all over india.

Thanks,
Madhavi...

Hi,
I placed an order on 16th of november from the online website with id jpt[protected]. The amount got deducted from paytm and i havent received the refund yet. The amount was rs 404. Have been calling everywhere since then but no response. Dropped emails to dominos guest care id but no response. Please refund my money. Pathetic customer service...

Hi team

I bought gift card of domino india and its not working anywhere site/app/ store

It's been 4 months guys are fooling around customer

Pradeep from dominos faridabad don't know how to treat customer

Highly annoyed, my voucher which is being sold by dominos are not being accepted neither on website nor on app

Fraud organisation and team you all are
br...

I ordered pizza and garlic bread from domino's app and i paid via paytm wallet and our pizza tasted like dog, it was floppy, and the crust was cardboard. However, the (Garlic bread) was not delivered with pizza.

They quote online that they will refund your money or make you a new one but they neglected it and would not refund it to us and it was absolutely horrible experience.

I want my complete money back or...

This is my concern ref no is 3908218, actually please don't provide a promising time because u did it for the 2nd time. Actually i have made an order bt there is a delay of 15 min, and the manager in return just said sorry for the delay, then what is the meaning for your tag line take pizza on promising time or free. If not possible thn plz don't use these lines. I have ordered at 1 o'clock and i have got at 1.50...

I am having two vouchers of rs.500 each purchased from little app.
And last date of these vouchers is 1st december.
I am trying to redeem these vouchers online but the payment window in not showing the evoucher option.
So i an unable to redeem the voucher.
I am regularly writing mail to support team but there is no response.
Please help in this issue or arrange to refund mu amount....

I ordered cheese burst 5 pepper pizza medium size but I got cold pizza and all the toppings were falling . Moreover the management was not supportive while I registered my complaint .when I called to register my complaint, the dominos employee cut my call 2 times then 3rd time I talked strongly then she gave the call to manager . Kindly consider as it was not nice ....

I am never given the bill for my order at dominos outlet, new bel road, bangalore. This is not happened only with me but a lot of my friends too. They often say that they will provide the bill along with the pizza but never do so. On asking for the bill later on, they make excuses of server down or other things.
Ps-this has not happened once but at least 6 times in past 3 weeks.
Kindly do check into the matter.
Thank...