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Domino's Pizza Complaints & Reviews

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Updated: Dec 5, 2025
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Domino's Pizza reviews & complaints page 137

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P
Pooja Brijmohan Rudhra
from Delhi, Delhi
Nov 22, 2017
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Address: 110067

I order pan base onion pizza but received margarita. I complained it to vasnt vihar new delhi outlet they assured me of delivering the right products but in the mean while one of ther executive mihit rajput called up and upon talking to him he started using abusive language. This sort of misbehavior is not acceptable please do the needful or i will sue dominos in court
Domino's Pizza customer support has been notified about the posted complaint.
Nov 22, 2017
Updated by Pooja Brijmohan Rudhra
I need a justification from the executive mohit rajput who allegedly used abusive language. While the mistake was from there side why he used such a language which is not tolerable
Nov 22, 2017
Updated by Pooja Brijmohan Rudhra
The executive's mobile number is[protected]
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    G
    Gaurav crusader
    from Delhi, Delhi
    Nov 22, 2017
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    Address: New Delhi, Delhi, 110062
    Website: Dominos.com

    I made 2 orders thru dominos website on 17 november 2017 and payment was made via paytm under order number jpt[protected] & jpt[protected] however i did not receive any delivery on that day and when i dominos customer care for confiming my oreder, they revert me that no order was place on my number# [protected]. So i thought order was not placed and amount will get refund in my account. So i called paytm customer care and raise a complaint for dispute under complaint number # 43694702. Today i got a revert from paytm that payment was successfully made under orders number (Mentioned above). So i would like to know from dominos that where my payment went if the payment was made to you and if not please provide the proof (As a email letter) stating that you didn’t receive any payment againt this order. So that i can provid this to paytm as a proof and get my refund back.
    +1 photos
    Domino's Pizza customer support has been notified about the posted complaint.
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      P
      Pranjal Karera
      from Dhule, Maharashtra
      Nov 21, 2017
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      I ordered pizza on 19 nov 2017, at 2.31 pm and paid via paytm. Order number is jpt[protected]. The amount of inr 590/- got deducted but the order failed. When i contacted paytm they said that the payment was successful. But dominos app showed that my order failed and no pizza arrived. Now i have made payment to you for which i have not received my order. I am seeking refund of my payment of 590/-. Please contact me at the earliest.
      +1 photos
      Domino's Pizza customer support has been notified about the posted complaint.
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        S
        Sameer AS Singh
        from Kolkata, West Bengal
        Nov 21, 2017
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        Address: Kolkata, West Bengal, 700067

        I was ordering from your online portal on 18th november via paytm wallet but the transaction wasn't successful and i was charged 4 times for it.
        The order wasnt placed, but paytm care says that the payment was successful.
        Kindly refund the amount to my paytm wallet. One transaction was for rs. 836 d i was charged 2 times so it was rs. 1672
        My transaction ids are
        Jpt[protected]
        Jpt[protected]
        Please refund the amount. Attached is the proof of the payments being successful...
        +3 photos
        Domino's Pizza customer support has been notified about the posted complaint.
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          D
          Divmit
          from Delhi, Delhi
          Nov 21, 2017
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          Address: 110018
          Website: Dominos pizza app

          I ordered pizza thru dominos app and payment was made thru paytm but neither the order got placed nor did i get refund of my money.

          Rs. 491/- were deducted and no signs of refund yet.

          Paytm says they are not responsible as the transaction was successful at their end.

          Dominos is not releasing the amount back.

          I want refund of my rs.491/-

          Please help me in this regard. This is a crap app dominos as the money was deducted but they didn't even acknowledge it.

          They didn't make any initiative to release the money and are not acknowledging the transaction failure also.

          When i called and asked at their customer care they said they can't do anything and i have to contact paytm.

          When i contacted they say they can't do anything as the transaction was successful at their end.

          Between these two apps, the consumer is the one who is suffering.

          My rs.491/- are at stake, please help in refunding the amount.
          Domino's Pizza customer support has been notified about the posted complaint.
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            T
            Thrivikram Balaji
            from Chennai, Tamil Nadu
            Nov 21, 2017
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            Address: Chennai, Tamil Nadu, 600041

            Dear sir/ma'am,

            My paytm wallet was charged money however, the order failed subsequently.
            The transaction no is billdeskfood1 order # jpt[protected] (November 18, 2017 at 10:35p. M.) i've had difficulties in obtaining refunds in the past and i hope it is not repeated as i don't wish to take legal action on you're failure to proceed the refund. Furthermore i've received no mail promising to initiate refund
            Thrivikram balaji
            Domino's Pizza customer support has been notified about the posted complaint.
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              A
              anjalimalik
              from Delhi, Delhi
              Nov 21, 2017
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              Address: New Delhi, Delhi, 110031

              I ordered pizza online and paid for it via paytm,
              the payment was done but the order was not placed,
              it showed retry due to which payment was done twice and amount deducted was Rs730
              there was no confirmation from dominos,
              i have given the details of transaction in the picture,
              want my money refunded as soon as possible!
              +2 photos
              Domino's Pizza customer support has been notified about the posted complaint.
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                L
                Likhitha Kotamaneni
                from Patharia, Madhya Pradesh
                Nov 21, 2017
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                Address: 603202

                I ordered pizza from dominos app and paid via paytm wallet
                There was no transaction message or sms from paytm but the payment got deducted from my paytm account and order was not placed. My transaction ids are
                #jpt[protected]
                I need my refund of rs307/- as soon as possible.

                Mail - likhithalikky.[protected]@icloud.com

                Anout payment
                Billdeskfood1order
                #jpt[protected]
                Paytm transaction id [protected]
                18-11-17, 01:36pm
                Domino's Pizza customer support has been notified about the posted complaint.
                Bike parking in legal create traffic and area not cleaned due to which traffic is high and residents people facing problem even cop take money for not doing action
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                  A
                  apatidara
                  from Ahmedabad, Gujarat
                  Nov 20, 2017
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                  Address: 122015

                  Hi there
                  I have visited your store at ansal plaza palam vihar gurgaon on 19 nov 2017 at 5.15 pm
                  Where i have lost my wallet
                  And they were saying that their cctv is not working
                  So that they can't let me check that footage

                  How is it possible
                  Could you please confirm on emails that your cctv is not working
                  How could i believe your cctv is not working
                  Domino's Pizza customer support has been notified about the posted complaint.
                  E-Gift voucher option missing from dominos payment page
                  don’t know what will happen to already purchased vouchers
                  still having more than 30-40 vouchers worth ₹ 6500 and my voucher will expire next week..
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                    A
                    Aaditya pratap
                    from Agra, Uttar Pradesh
                    Nov 19, 2017
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                    I had order a pizza of amount 612 and paid through paytm wallet..
                    Amount deducted from my wallet and paid showing in my paytm.. But the order was failed and i didn't get my money back for the same!
                    I want my refund back asap

                    Name - aditya pratap singh
                    Amount - 612rs
                    Payment through - paygn wallet
                    Date - 18 november 2017
                    +1 photos
                    Domino's Pizza customer support has been notified about the posted complaint.
                    I have placed the order and money was deducted on paytm but I haven't received the order details nor got the delivery.
                    I need some information for the deducted money. Please provide immediate attention.

                    refund of my amount 612rs - Comment #2924129 - Image #0
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                      M
                      Mehak Preet
                      from Tiruvalla, Kerala
                      Nov 19, 2017
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                      Address: 147001

                      I was ordering from your online portal on 17th november via paytm wallet but the transaction wasn't successful and i was charged 4 times for it.
                      The order wasnt placed, but paytm care says that the payment was successful.
                      Kindly refund the amount to my paytm wallet. One transaction was for rs.374 and i was charged 4 times so it was rs. 1496.
                      Please refund the amount. Attached is the proof of the payments being successful.
                      +2 photos
                      Domino's Pizza customer support has been notified about the posted complaint.
                      Hi I ordered pizza cost of 417 .my money deducted from Paytm 2 times but till now I not received money.
                      I am not able to contact them
                      my Paytm number [protected]

                      online transaction failed but i was still charged 4 times - Comment #2924083 - Image #0
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                        V
                        vishal_kaushal
                        from Patiala, Punjab
                        Nov 19, 2017
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                        Address: 147001

                        I ordered pizza from domnios app and i paid via paytm wallet.
                        1st app showed payment failed, tap to retry. I paid again via paytm and same thing happened. There is no transaction sms or message from paytm
                        But the payment got deducted twice from my paytm account and order not placed for even 1 time. My transaction ids are:
                        Jpt[protected]
                        Jpt[protected]
                        I need my refund of rs. 1152 /- as soon as possible

                        Gmail - attitude. [protected]@gmail.com

                        About payment

                        Billdeskfood1 order
                        #jpt[protected]
                        Paytm cash txn id[protected]
                        [protected]:30:14 pm

                        Paid for orderbilldeskfood1 order
                        #jpt[protected]
                        Paytm cash txn id[protected]
                        [protected]:25:16 pm
                        Domino's Pizza customer support has been notified about the posted complaint.
                        Laxmi Nagar Dominos is not recieving the phone I do, I get to know my order is confirmed or not or if i want to add or change something
                        I request a refund of INR 300 paid to Dominos Pizza using my Canara Bank Debit Card on 11.11.2017 at 21:15 hrs . Payment was debited from my account but order was neither confirmed nor delivered.
                        2 days back i have ordered pizza but payment from paytm is done but order not recieved at domonis shop i am using domonios app

                        payment deducted but order not placed (twice) - Comment #2925514 - Image #0
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                          D
                          dipen dudhat
                          Nov 19, 2017
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                          Address: Bangalore, Karnataka, 560037
                          Website: www.dominos.co.in

                          Hi domino's pizza,

                          I ordered pizza from your application. Payment successful from paytm side but order got failed.

                          Transaction from paytm is [protected]. But no order generated from your side for delivery.

                          Please help process refund to my paytm account number [protected]. Same mobile number is applicable for domino's account.

                          Let me know if any confusion on this.
                          +1 photos
                          Domino's Pizza customer support has been notified about the posted complaint.
                          I want my refund.
                          i wasted my 183 bucks for this app.
                          i placed order from app and paid through hdfc debit card and no order in my app.
                          frustrated with this.
                          please dispute the amonut
                          return my money asap
                          ...

                          payment successful for order failed - need refund - Comment #2924068 - Image #0
                          I have placed order through dominos website and i have payed Rs.424 through my paytm wallet. Money has been deducted but order has nit been placed.
                          Tranction has taken place on 19 Nov 2017.
                          I have attached the image of deduction as well below. Please look forward to the matter

                          payment successful for order failed - need refund - Comment #2924140 - Image #0
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                            H
                            Hithesh Raj
                            from Chittur, Kerala
                            Nov 19, 2017
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                            Address: Dakshina Kannada, Karnataka, 575002
                            Website: Billdeskfood1

                            I ordered dominos online. The amount was 982. When i was trying to pay through my paytm wallet the site said paytm is unavailable and you cant pay. So i closed the site. Even though they said paytm is unavailable now the money got deducted from my paytm wallet but i never got the order. Why did the money get deducted and for what reason? I want a refund. Thank you
                            +1 photos
                            Domino's Pizza customer support has been notified about the posted complaint.
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                              S
                              sajid r
                              from Allahabad, Uttar Pradesh
                              Nov 19, 2017
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                              Address: Lucknow, Uttar Pradesh

                              I tried to place order through dominion's app on 16/11/17. Order failed twice and a total of 1292 rs. Deducted from my paytm wallet. Kindly sort out my issue.

                              Medium: dominos app
                              City : lucknow

                              Screen short of the the wrongly deducted amount is attached.

                              Aroma ansari
                              Mob: [protected]
                              Mail: sajid. [protected]@gmail.com
                              +1 photos
                              Domino's Pizza customer support has been notified about the posted complaint.
                              Nov 23, 2017
                              Updated by sajid r
                              No action has been taken so far
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                                N
                                Nairiti
                                from Noida, Uttar Pradesh
                                Nov 18, 2017
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                                I ordered a pizza yesterday. My friends said to order from pizza hut but i refused and ordered from domino's. I made payment through paytm wallet and online order declined but my money got deducted. I have mailed you 3-4 time no one is replying. I have called you no one is picking. I have mailed to jubilant food works.. Please help me by giving my money back
                                +3 photos
                                Domino's Pizza customer support has been notified about the posted complaint.
                                It's been 6 days and I haven't got my refund yet 😿😿
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                                  W
                                  Waqqas
                                  from Mumbai, Maharashtra
                                  Nov 18, 2017
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                                  Address: Mumbai City, Maharashtra, 400059

                                  We plan for a treat at j b nagar metro station. We saw the board happy hours offer which states buy 2 and get 1 free between 12 noon to 5 pm... We came around 1.45 pm... While giving the order in this offer... Mr bala refuse to give us in happy hours... Saying that the offer is over.. He sounded rude while saying so... It's been totally unprofessional on his part that the reputation of dominos is getting affecting...
                                  Domino's Pizza customer support has been notified about the posted complaint.
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                                    K
                                    Kamal Kumar Joshi
                                    from Pilani, Rajasthan
                                    Nov 17, 2017
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                                    Third time I am raising this request. Coupon code [protected] not able to use. Got a call from Domino's executive and she replied that it will be resolved within 3 working days which are already gone. Third time dealing with you and twice dealt with little app. Toggling between the customer care of these two. Never that you guys have such seriousness for your customers. Cheaters!!!
                                    Domino's Pizza customer support has been notified about the posted complaint.
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                                      patel_vipul
                                      from New Delhi, Delhi
                                      Nov 16, 2017
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                                      Address: 110053

                                      Indian government have reduced the amount of tax conceived by them in the form of gst so that the standard of living of common mass could be improved and they can also enjoy eating lavish food products available in the market.
                                      But all these efforts put in by our government will be of no use if a multi-national company like domino's will adopt such forgery in their policy and increase in their base price of their product.
                                      Therefore i would request you not to adopt such greedy policies.
                                      Domino's Pizza customer support has been notified about the posted complaint.
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                                        S
                                        Sree Sarang
                                        from Hyderabad, Telangana
                                        Nov 16, 2017
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                                        Address: Hyderabad, Andhra Pradesh, 500037
                                        Website: www.dominos.co.in

                                        I tried ordering on dominos website twice through paytm while the money was deducted twice from my account the order was cancelled both the times, then i called the store directly and they denied taking my order they said they cant deliver, this is ridiculous first you owe me a refund and second bad service and rudeness from the dominos chintal, hyderabad i made the call at 18:16 to them, and i am very disappointed in dominos for this
                                        +1 photos
                                        Domino's Pizza customer support has been notified about the posted complaint.
                                        I had ordered for an order on dominos website on 16th Nov 2017 and paid via paytm. The following is my payment history on paytm:
                                        Paid for OrderBilldeskFood1 Order #JPT[protected] Rs1, 213
                                        Paytm Cash Txn ID [protected]-11-16 10:26:14 PM SUCCESS

                                        However I was notiifed of a payment error on the portal and the order was not delivered either.
                                        But my amount balance shows the deduction of Rs 1, 213.

                                        Kindly take note and refund my amount.
                                        I have ordered a thin crust pizza and i have recieved a margerita which was pathetic in taste and I am a very frequent with dominos but it is a worst experience which i had ...and they gave me a photostat of pamphlet ...which looks like a road side koisk...

                                        refund and service - Comment #2921337 - Image #0
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