Domino's Pizza Complaints & Reviews

Hi domino's pizza,

I ordered pizza from your application. Payment successful from paytm side but order got failed.

Transaction from paytm is [protected]. But no order generated from your side for delivery.

Please help process refund to my paytm account number [protected]. Same mobile number is applicable for domino's account.

Let me know if any confusion on this....

I ordered dominos online. The amount was 982. When i was trying to pay through my paytm wallet the site said paytm is unavailable and you cant pay. So i closed the site. Even though they said paytm is unavailable now the money got deducted from my paytm wallet but i never got the order. Why did the money get deducted and for what reason? I want a refund. Thank you...

I tried to place order through dominion's app on 16/11/17. Order failed twice and a total of 1292 rs. Deducted from my paytm wallet. Kindly sort out my issue.

Medium: dominos app
City : lucknow

Screen short of the the wrongly deducted amount is attached.

Aroma ansari
Mob: [protected]
Mail: sajid. [protected]@gmail.com...

I ordered a pizza yesterday. My friends said to order from pizza hut but i refused and ordered from domino's. I made payment through paytm wallet and online order declined but my money got deducted. I have mailed you 3-4 time no one is replying. I have called you no one is picking. I have mailed to jubilant food works.. Please help me by giving my money back...

We plan for a treat at j b nagar metro station. We saw the board happy hours offer which states buy 2 and get 1 free between 12 noon to 5 pm... We came around 1.45 pm... While giving the order in this offer... Mr bala refuse to give us in happy hours... Saying that the offer is over.. He sounded rude while saying so... It's been totally unprofessional on his part that the reputation of dominos is getting affecting......

Third time I am raising this request. Coupon code [protected] not able to use. Got a call from Domino's executive and she replied that it will be resolved within 3 working days which are already gone. Third time dealing with you and twice dealt with little app. Toggling between the customer care of these two. Never that you guys have such seriousness for your customers. Cheaters!!!...

Indian government have reduced the amount of tax conceived by them in the form of gst so that the standard of living of common mass could be improved and they can also enjoy eating lavish food products available in the market.
But all these efforts put in by our government will be of no use if a multi-national company like domino's will adopt such forgery in their policy and increase in their base price of their product.
Therefore...

I tried ordering on dominos website twice through paytm while the money was deducted twice from my account the order was cancelled both the times, then i called the store directly and they denied taking my order they said they cant deliver, this is ridiculous first you owe me a refund and second bad service and rudeness from the dominos chintal, hyderabad i made the call at 18:16 to them, and i am very disappointed in dominos for this...

I have an account at little app with registered mobile number +91-[protected]
I have purchased a domino's voucher of rs. 500/- on 23- oct - 2017 valid till 20 dec2018. The voucher is redeemable on domino's website under payment method "gift card/ e - voucher". However the gift card/ e - voucher payment option is not available now at their website. I contacted customer care of domino's regarding the same but instead of providing a proper...

This is with regard to order 96 dated 15/nov/2017 placed with perembur dominos center with mobile - [protected]. I got it delivered after 2 hours with the boxes opened state and cold watered pizza. No one picks up call in perambur center with the number that is found in the bill. We gave the pizza back with the delivery boy. But no confirmation/cancellation/refund is happened so far. Kids who were waiting for it got disappointed after waiting...

Please be careful while having pizzas from dominos model town as while having pizza i received a big cut in my mouth with a sharp edged glass piece which was inside the base, please share this video as much as you can so it may not happen with others, its shocking to see how the quality of dominos is going down the drain...

[protected]...

We ordered one big pizza in vaishali sec 7 ramprastha greens around 83 pm. We got a call around 9.22 clarifications regarding the order. Again we tried calling around 10 pm but no body picked up the phone. Around 10.30 pm delievery boy came and given cold pizza which we have returned and in my option the delievery boy was drunk. Also we asked about why he was late he could not able to give answers. We know u will not do anything but we were...

I tried to order one dominos pizza on november 14, 2017 using the app and it was about rs.183. The transaction was successful and the order was not placed and showed some error in the webpage. No message or information came from dominos and they took the money. Its really a way of cheating customers. Please refund my money. I have used debit card for the transaction.
Please let me know what is the status of this complaint through mail...

On 9th nov i gave an order in name of kavita sethi to dominos sec 56 gurgaon, haryana, and paid online and can you imagine that the order was cancelled by dominos saying that we don't cater to that particular area because it's very interior but i[censored] don't cater how did you take the order and payment.. The worst part is that i had sent this order to someone as a gift dinner and had given his phone number also but imagine that my guest whom...

I have dominos pizza gift card but they are not accepting it for last 2 months. I have tried it once physically at dominos store before 2 months and again today i tried online but they are not accepting it. I have given this card to my 9 year old daughter as gift and she is damn disappointed as she likes dominos pizza very much and want to order it...

Placed online order on 22-oct. Still refund is not transfered.
I did the online order first. Order got cancelled and money got deducted. Domino's claimed that refund will be processed in 5-7 working days. Got sms for the same too. Finally i placed the direct order to store and paid in cash.
Not while checking the refund status stores are asking me to contact the store where i placed the first order. Don't have the details since...

I called one of the outlet in cambridge layout bangalore, after the order i asked how much is the gst charged they said 18 %. But government already reduced gst to 5 %. When i asked about this they said, in system it’s 18 % and will be charged as per system.

So if your systems takes 1 month to update, you will charge 18 for 1 month when it’s reduced to 5....

Hi i have ordered a pizza and a coke through the app present in google chrome for dominos, without loging in to my account. After oredering an amount of ₹868 including gst was deducted from my account but the order was not placed, at the same time transaction time out message appeared but my cash got deducted from my account. Please let me know how to get my cash back....

Hi,

I ordered 1 pan pizza, burger pizza and one cake for 264rs, but amount got deducted and order is not placed and they said pay by cash if possible. So i paid 264rs cash. I need my amount to be return. Please do the needful.

Location - koramangala bangalore
Amount-264
Date-28-oct-2017
Order no is not generated and i didn't get any message from dominos about this payment.

Thanksbr...

Hi,

I ordered pan pizza, burger and lava cake for 339rs, but amount got deducted and order is not placed and i get a message session expired. Again i did then it was placed. I need my amount to be return. Please do the needful.

Location - hyderabad, gachibowli
Amount-339
Date-10-nov-2017
Order no is not generated and i didn't get any message from dominos about this payment.

Thanksbr...