Domino's Pizza Complaints & Reviews

Hi team,
I regret to inform that on friday evening i placed the dominos order @ serilingampally branch hyderabad. While ordering i did pre payment as well. Pizza was never delivered and also no one pocked up and respond over the call. I am totally disappointed with this kind of disgusting behaviour and unprofessionalism. I would like you guys to act on this request.

Ph number - [protected]

Dear team, i am coming to celebrate my birthday at dominos pizza tidke colony nashik location. I have given order of amount rs. 850, credit card swap in machine of same amount and it has debited from my account instantly but receipt not received from machine hence your employee yogita swap my credit card from another machine, at that time your employee yogita redeem my all point without my permission hence amount of rs. 422 also debited from account and receipt also received. Means i have paid rs. 850+422 amount. Kindly refund my rs. 850 o[censored]rgent basis. Please find attached copy of machine settlement, points redemption and bill. Kindly co-operate. Thanks

Hello..!
Sir /mam my name is pradeep and i am from gurgaon haryana and student of mechanical engg. Gjus&t, hisar i see a dominos at inox mall (Satyam cinema) rohtak sec-3 and here i have ordered a medium paneer pizza ₹348/- when i got my pizza and eat a bite from it. Its taste wastotally worst, bad poor not tolerable
Its paneer is totally bad quality sir/mam pleaese solve my issue and now i m going to hospital for medical checkup due pizza bad quality..
Thank you please do something becouse this dominos branch did't know pizza quality

I have visited karjan’s dominos pizza store & staff informed me that ac is automatically shut down from main system. When you can take bill from customer & didn’t want to provide service accordingly.

It is something strange thing i have noticed in your store.

If that thing is there then you have to provide discount on night bill when you have system which will automatically cloae down with your main system.

Even your store manager is also not responding on phone call.

I placed an order in maruthi nagar outlet bangalore at around 7 pm today and didnt get it by 8:45. When i called they said that my phn was not reachable so i can cancel the order. Whereas my phone was working perfectly. I then cancelled my order bit as of now have not got any update on the same. I want my money back.
Order name-kumar
Order no was-121
Time around - 7:04 pm
Date-11/10/2017

I ordered pizza online and they deducted amount from my card.
At the time of delivery they told me we are short of oregano and they can't provide it.
Point is that they never showed this on the mobile app on which i have ordered the pizza. They told me you can cancel the pizza and will receive the money back after one week.
I think this is a scam as they are freezing my money for 1 week and that too because they are out of stock of some of their ingredients.
They are still posting their ad on social networking and nowhere they are mentioning that they are out of some ingredients.
I think strong action must be taken against then as they are making fool of public.

Today i ordered a regular pizza with extra cheese but i got simple pizza no extra cheese was there. I know by look you might be think extra cheese is there but believe me. After clicked pic its just a look like. And its a second time i got without cheese. I have worst experience with pizza. I mean in the name of domino they are doing these things. We paid a lot for pizza. But quality is not ok

The dominos aundh outlet... First they take wrong adresss... Deliver late pizza and then do not even admit their mistake. I waited 2 hrs to get pizza... I deserve either refund or replacement.

But they talk like bhindi bazar when asked for solution. This is bad.

My concern ref no. Is 3570367

I will never order from dominos again if my solution not resolved.

I ordered a pizza (Online mode) on 1st october 2017, and made the payement online while ordering. After that they called me saying that "we dont deliver pizzza in that area", so i cancelled my order.
On 2nd october i received a message that "i will receive my money in 3-5 days".
It is now more then a week, and my money is not credited to my account yet.
My phone number is [protected], and order no. Was 220, name: akash verma

I ordered pizza mania amounting rs. 314 at 8/10/2017 at 8:30 evening in kanpur, after i hr i checked online and saw that according to page i got pizza delivered and so i called at kanpur dominos and they told that due to late delivery it has been punched at machine and shall be delivered soon but till now i didn't get.
My mob. No.-[protected]
Order no.-192
Dated:-8/10/2017
Plz resolve it coz it reflects and sounds so bad.

I ordered food via irctc ecatering service and my order no was -
Cod:1236224.

Please be noted that food was not delivered..

Food was ordered from vendor : domino's pizza, ghaziabad (Order number:
1236224),

I need to compensate for not delivering food to me and some strong action
Against this vendor. I already lodge the complaint to customer care but
Still no updates from their side.

Regards,
Atul somani

Dear sir / mam,
This is my concern about my order dated 08.10.2017 time 8.45pm. Order i'd.245.
This is not my first order. But from the store i got call stating that order can't be reached on time (No time gaurantee).
Any way order i got after 30 min.
But pizzas are not bake properly.
My son not had. We are very disappointed with your service as well food.

Date: 07/10/2017, client number: [protected], address: 20/a, shop no. G5, ground floor, the mark, navneet tower road, old palasia, indore, madhya pradesh 452001.

Order delivered late. Delivery boy prashant fakes his name to mahesh. When asked to call the manager, he calls a fake person called sunil raghuvanshi who does not even work in the store. They say we general deliver pizzas late and provides no guarantee. I called the store, jn singh, the representative, says i cannot talk to the manager as he is on leave and gives his fake email id. He also says that outsiders cannot reach the manager through email.

We have ordered barbique small plzza. No sachets were provided with the delivery, and even the delevery boy did not provide the bill, i had to request again for bill. On enquiry we were told that sachets are not in stock. We don't except such type of services from domino's. Kindly check this type of inconvenience should not repeat in future to any one.

Hello sir/ ma'am,

Greetings..!!

I ordered pizza from horamavu, bangalore restaurant, bangalore amounting rs 415 by paytm. Amount was deducted but order was not paid.in paytm, transaction for order id: [protected] is successful indicating that paytm has done successful transaction to dominos but due to some error on dominos side, order was never placed.
Attached is snapshot.
Kindly check and do the needful.

So i am regular domino's person and i am quite fond of it. My family always order simple pizzas so today (7/10/17) i ordered 1 onion, 1 capsicum and i sausage pizza mania pizzas. There was no pepper barbeque chicken so i had to take to take the sausage one. I picked the pizzas and came back home. I opened the sausage one and was not at all satisfied. It only had like 4 pieces of small cut sausages on 4 pieces. I was really shock as to how can they just give me one small piece of chicken for each piece. For domino's 89 rupees may be a small amount but for a middle class person it really matters. I only eat domino's once a month and if anyone gets this kind of pizza they would be disappointed. I am really disappointed especially when domino's displays these promising lines of bigger and better toppings on the box. I was really angry and tried to called them 2 times but it was busy. I was really hungry so i had to eat that pizza but i don't feel satisfied. On the other hand the onion and capsicum were perfectly cooked pizzas with a soft crust. I want domino's to please take a little bit more concern towards customer's satisfaction on their non veg pizzas.

I have order on[protected] which late delivered. I have already raised complain on[protected]. As discussed, my amount will be refund within max 7 days. But still as per telephonic conversion haven't initiate my refund amount. Always try to convene to take another pizza. Which is not your term & condition so provide me my refund amount which is 300 as per term & condition.

Order no:- 119
Order date:[protected]
Mob no:- [protected]

Im dropping this complaint from hubli karnataka
The person who took my call at around 03.00 hrs of 5.10.17 was very harsh towards me n spoke rudely while i was abt to place an order for non veg pizzas approx costing 2k later which i placed an order in smokin joes. I placed an order for a margaretta chicken pizza and chicken barbecue pizza in vidyanagar dominoes kindly teach ya staff to tlk to pull with a proper manner
And em expecting a reply for this
Contact me on [protected]
Rsvp

I have booked dominos and pay online rupess 270 but dominos centre does not delivery pizza to my home. He refuse to deliver pizza in my address... Pls return my money and makes your service good in rewa madhya pradesh... My order number 126 contact number [protected]

Regards
Anish agnihotri
Order number-126
Contact number-[protected]
Address - police colony rewa block no7 room41 rewa mp
Pin code 486001

Not the first time, the dominos outlet at technopark, trivandrum sucked on service. The only pizza outlet in this 6 km radius and the only bloody reason to still place an order with these folks.

Placed an online order for home delivery today at 3:30 pm and it's 5:35 pm now, over two hrs!

The place of delivery is approx 3-4 km on a national highway straight stretch, so guess if they would've strapped the order on a tortoise, by this time the order would've got delivered and yeah the tortoise would've got back to the outlet as well.

To utter frustration was getting namesake replies from the staff at the outlet and the website was also not getting updated of the pizza status.

Tried calling the dominos 2 times (1st time when it was about 1:15 hrs and the other a few mins ago, almost 2 hrs), the reply - "sir, the pizza is on its way, will be delivered in 10 mins", yeah, the very same reply as when i called the 1st time. Unfortunately payed online for this order so sulking about it and dropping a frustrated user comment here.

I don't know how much this complaint would be taken into consideration, but i'll make it a point to do something to ensure neither my friends nor their circle, to the best possible order from here.