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Domino's Pizza Complaints & Reviews

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Last updated Apr 27, 2024
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Bangalore
Bangalore District
Karnataka
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560004

Domino's Pizza reviews & complaints page 142

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M
manishleo
from Delhi, Delhi
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order refund 25th sep.

Address:122002

Dear sir,

Let me share one of my worst experience which i had with dominos last nite i. E.25th sep 2017 where after a long time i try to order online abd even paid thru paytm wallet.. But to my surprise neither order was executed at dominos end nor they agreed that they recd. The payment. I even gave various calls to huda city center outlet and even mg road outlet of dominos in gurgaon but of no support.

Finally...
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N
nitinm089
from Delhi, Delhi
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pathetic services ever received from a restaurant

Address:New Delhi, Delhi, 110041

Hi team,

I am glad to share that i have received world's most pathetic services from one of your store (Nangloi, delhi)... Thanks for looking a customer forever and i would never ever dare to look back towards your store even in my worst dreams.

I placed an order worth rs 762. Never got a call from store to confirm the order. I called it to confirm whether the order is received or not. They confirmed the order...
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S
sachi56
from Ellenabad, Haryana
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amount not refunded against order date 10th sep 2017

Address:Panchkula, Haryana, 134112

Hi,
I was order 1 pizza (Rs 735/-) on 10th sep 2017 through mobile app. But during booking there was some error and pizza order not placed but amount had been deducted from my bank account (Credit card). After that i was booked a new order with cod mode.
Immediately i was called to dominos shop sector 9 panchkula (Haryana) and my call picked by a lady and she checked the details and confirmed me that my money will be refund...
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R
Rowena Samuel
from Bengaluru, Karnataka
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amount paid twice

Address:560084

Hi i went to the dominos store at frazer town to buy pizza on september 6. The card didn't work the first time so the girl there asked me to swipe again. When i came back home, the amount got deducted twice. We called and reminded them. They said the amount will be refunded automatically in 15 days. It is september 23 and the amount has not been refunded. It looks like they don't bother refunding the amount unless the customer makes a fuss.br...
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M
Manish Virmani
from Gurgaon, Haryana
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i am complaining about the bay experience of ordering food from dominos

Address:Faridabad, Haryana, 121002
Website:Dominos

Today i ordered 4 pizza mania and one garlic bread along with a coke from dominos less then half km away from my place. I recieved my order after an hour and 2 delivery boys came to my place they both were drunk as it was a night time around 11. The quality of pizzas were too low and taste less everything was cold.
I am complaining this to make sure that this should not be repeated again in the future as dominos is a good reputated...
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S
Shahid Karbhari
from Bhanpuri, Chhattisgarh
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I am complaining about delayed delivery and cold and sticky pizza delivered

Address:New Delhi, Delhi

I have ordered pizza and coke online on 22.09.2017 on 9:37 pm with an order id of 256 from vasant vihar delhi, outlet. Pizza were delivered on 10:57 after and one and half hour and that was not at all hot and eatable. Calls were not answered even after more than an hour in queue:
Kindly procces for cash back of paid amount before raising this complain to consumer forum,...
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D
Deepika Kotcherla
from Delhi, Delhi
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arrogant behaviour, lies, harassment of customer by domino's staff

Address:New Delhi, Delhi

Subject: arrogant behaviour, lies, harassment of customer by dominos staff

This is to inform you that on 18th of september i placed an order of a pizza, garlic bread and choco lava cake for "dominos" from the mobile number "[protected]" in the name of "tripti komal" through the "zomato app" from jnu, new delhi. I have received a confirmation message on app saying "your order has been accepted by the restaurant" and the bill...
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M
Malhotra1
from Mumbai, Maharashtra
Mar 3, 2022
This thread was updated on Mar 3, 2022
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money deducted but order not booked due to online session expiry

Address:Mumbai City, Maharashtra, 400072
Website:m.dominos.co.in/?utm_source=restaurant-dominos-local&utm_medium=store-locator-buy-online

Hi there

I have booked pizza today from dominos light hall chandivali website but unfortunately my money was deducted but order was not booked due to online session expiry. Below is details of payment deducted. I want my refund please look into this matter at the earliest.

You have initiated a txn of inr 2149.00 at jubilant f on icici bank card 3006. Otp is 774136. Dont share it with anyone. Bank never calls...
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A
Azhar Majid
from Ambala, Haryana
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misbehaviour

Address:New Delhi, Delhi, 110045

1. I called up dominos for placing an order on call, they denied service stating that my locality is out of their service area and abruptly disconnected the call.
2. I called up again and the guy attending call did same again abruptly disconnecting my call.
3. My nearest dominos store wasnt attending call so called up another dominos (Which is just 1.5 km from my location) and told him the problem, inspite of listening to my...
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A
akshatjain1997
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

poor service and poor quality

Address:Panchsheel Nagar, Uttar Pradesh, 24510
Website:www.dominos.co.in

Today i ordered a pizza and garlic bread from dominos hapur and after my order was completed i told them to put more origano packets for my pizza but the reply from the dominos employe was very ridiculous.
As they they told me that oregano and chilli flakes packets are out of stock. So they wont be delivering oregano and chilli flakes pouches.
And this is very shameful for dominos hapur
And if dominos can't maintain...
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K
Kshitij Bansal
from Noida, Uttar Pradesh
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refund money issue

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301

Hi there,

I had placed order online on dated september, 15, 2017 from your app. Suddenly a technical issue occur and money amount rs104 was deducted from my bank account. With my order unplaced.

Now i want refund but there is no action will be taken from your side.
I have the sequence number of money transaction:-879190.

I want you to take action regarding the matter and try to refund my...
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M
Manojsharma620
from Udaipur, Rajasthan
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med nht farmhouse wrongly delivered

Address:New Delhi, Delhi, 110096

https://www.consumercomplaints.indominos-pizza-med-nht-farmhouse-wrongly-delivered-c1688326

As per attached link of my complete its pending more then 20 days still now update

Please check below complacent Id its pending from 20 days

Domino's Pizza Complaint Status Update [ID: 1688326.

Team,

I am use to customer of domino's but really dis-pointed with my last exp....
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S
Shiva Kumarr D
from Hyderabad, Telangana
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awful experience

Address:500009
Website:www.dominos.co.in

Domino's cheat customers around and they provide very poor service. Yesterday i ordered combo and it was delivered to me after an hour and it hardly takes 20 minutes for them to deliver it to the destination from trimulgherry to hasmathpet. This has to be changed and i was really disappointed with the quality of the pizza it was not good to eat and threw it off in the trash....
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A
akshat pathak
from Delhi, Delhi
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regarding delivery time and bad behaviour of team

Address:New Delhi, Delhi

Dear sir/mam,

I am the regular customer of your company and order many stuffs from dominos.
Last time i ordered on 15-sep-17 from vasant square mall new delhi.
The order came 1 hour late to me and when i called to your team, they refused my request and blaming me that i gave wrong address.
Why do i give wrong address to them. I am not a child or mad or ordering for first time.
When i tried to explain...
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U
umesdh
from New Delhi, Delhi
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I am complant about purchase of two saree

Address:New Delhi, Delhi, 110085
Website:Shop Cj

This is to inform you i ordered 2 order from your shop cj on my order no is [protected] order awb no[protected] booking name asha. And received my order, dated 12/09/2017. When i started open this packet i saw there is some design defect in my order of two sarees 1 yellow and another is 2 color pink and black.
There fore we request you kindly return my refund amt which i have pay rs 1998/-

Regards

Umesh...
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C
Capt. Apurv Kumar
from Dimapur, Assam
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another fraud by domino's pizza

Address:East Singhbhum, Jharkhand, 831001

My details are following:
Name - capt. Apurv kumar
Mobile - [protected]
Dominos store - bistupur, jamshedpur
Date of visit - 14/09/2017

I have two complaints. One dominos outlet and second about the female staff who took my order.
1. I made payment with my debit card. The amount was rs. 162.84, but the female staff punched rs. 163 and swiped the card. When i asked why did you swiped extra money...
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A
Afzalacs
from Bengaluru, Karnataka
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order no 98 refused to deliver to my residence within 2 kms

Address:560045
Website:dominos.co.in

Today 14th september 2017 thursday 7.49pm i order domino's pizza for rs 1168.00 and paid the amount and getting online confirmation i received the call from nagwara branch and they straight away refused to deliver pizza to my residence because my apartment doesnt come under their zone i request domino's management how i will come to which store comes under my zone and it was the case why they have delivered the pizza in the month july and...
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V
venkatesrockz
from Ernakulam, Kerala
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not able to apply gift voucher in dominos website

Address:Chennai, Tamil Nadu, 600119
Website:pizzaonline.dominos.co.in

Hi,

I am writing this mail after lot of mails has been sent to you.
And am not able to apply my gift voucher (1000) code that i purchased from amazon. And it asking for pin number and am not having any text box to apply that.

Please send me the procedure to order that one or get the coupon back and refund me the money.

And i am trying to use this coupon code for more than 1 month. And i...
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C
chash
from Mumbai, Maharashtra
Jul 19, 2021
This thread was updated on Jul 19, 2021
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food poisoning

We eat dominos pizza from sion circle domino's shop after eating domino's pizza we are having food poisoning and stomach ache and we feel like vomiting and because of that we cant go to school and job. We go to doctor and we have to get injection and medicines. If after eating domino's pizza we need to go to doctor than what is the use of eating it....
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A
Aakanksha Kasliwal
from Korba, Chhattisgarh
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product

Address:Indore, Madhya Pradesh, 452001

I went to dominoz store today. I m vry disappointed with the product. I huv order paneer makhani regural pizza with the extra cheese. But there was no extra cheese in the product. I regural vist ur store but from last 3-4 orders the service which u r providing it's not good. I think u should work on ur product services. Last time i huv visited store n ordered zinggy parcel it was also not good. N the size was also very small... Do check out...
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