Domino's Pizza Complaints & Reviews

I placed an order from dominos mobile app for 2391 rs.. Chose paytm wallet for payment option after clicking pay.. Got a message that cannot place order in kitchen.. Didnt receive any message from dominos.. Tried again.. Same message.. When i checked my paytm wallet money had been deducted twice.. Raised feedback with dominos.. No reply yet.. Paytm confirmed that money has been credited to jubiliant, hence they cant help. Someone please help...

Hi, this is ragini. I ordered pizza on 2nd may evening at eternity mall nagpur. Person who was serving, named pranay behaved rudely. He was behaving like for the first time we are coming to domino's.
Pizza quality was not that good.
It was not even baked properly.
Very poor services.
I went there to refresh my mind but unfortunately i got irritated with server behavior and pizza quality...

This is regarding an online order placed with the domino's restaurant: address
Hulimavu, no 10 & 11, ground & 1st floor, opp royal meenakshi mall, off bannerghatta road, bangalore-560076, [protected] on april 29 with following details: order number :
235 time of order :
04/29/2017 08:07:06 pm final total :
690 payment type :
Credit trace no. :
Dc-6203991.

Not only did i get my order...

Hello, i had ordered a country side pizza on 26th march 2017 from dombivli but the domino guy went to some wrong location i. E., thane. After that i waited for around 1.5hrs to get it delivered at my place but the guy asked me to cancel the order since he can't be there in sometime. So i cancelled my request and i haven't got my refund of rs.550 yet. Dominos have processed my refund as on 28th march 2017 and i have also received a message...

I ordered one pizza mania veg single combo on 1st may 2017 around 10 pm. The pizza delivered was so bad in taste and it doesn't consists of any cheese rather it tastes like myonesse. Moreover that myonesse was melting on all the pizzas which looks very bad. The pizzas also seems to be raw and not properly cooked. We have thrown all the pizzas. I didn't expect such kind of carelessness from Domino's. Kindly take some action against this. I...

We have ordered a pizza at 8:58 PM and the delivery boy(Dgarminder) came to our home at 9:43pm which is 15mins late. When asked for their 30mins promise he started arguing with us and called someone on store named Jitender ( contact no [protected]). He also started arguing with us and didnt accept their mistake.
Apart from this pizza quality was too bad. Pizza is not hot and the toppings is sticked everywhere on box.
Also provided...

Dominos Vishrantwadi restaurant is always offline, due to which I am not able place any order. Also if I call the customer care, they are less bothered to attend my issue or place my order, they always put my call on hold for around 30 minutes. They used to transfer my call to some anonymous person who is not related to Dominos. Dominos customer care for concern is also less bothered to attend my issues. They don't even know about the customer...

Hi,
I ordered 3 pizza on 1st may 2017, in hebbal electronic city, mysotr outlet.
My order invoice number dpi66707. As there is no service provided on this outlet, being a self service center why i am charged with a service tax. I asked sales women about this also but i could not get a satisfying reply (Maybe because she don't have any knowledge, if we take in consideration of her job level).
So please do reply the same...

Hello sir,

I had ordered a pizza from domino's. I received confirmation mail regarding my payment and order with transaction number - [protected] and with my order number - 118. But my order not received. I want my money back asap.
Domino's have bad services.. I get my money back. If you don't return my money i complaint you on facebook gmail domino's site everywhere....

Hello,

I tried to place order for my relative through dominos.co.in and paid money online. Money of rs 384 was deducted but order was not successful. Refund has not been done by domino's. Details are as follows.
Delivery address:[removed]. Gate no.1 phone: [removed]

Amount deducted rs 384/-
Date:30.04.2017 time: 1:40pm
My phone: [removed](Nidhi bhardwaj)...

I'm niharika singh from Jabalpur i report this case against your manager sukhdev yadav from Lucknow branch mistakenly i sent money to him for paying my bill i thought its Jabalpur branch contact number after that i pay Jabalpur branch also and when i asked for refund he give only 17rs and irrespective way of talking so i was thinking report against him in consumer forum for this behavior and money too it's almost 1 week passed and he didn't...

Hello Team,

This is to bring your kind notice that 500ML kinley water bottle sold for Rs.40 /- at DOMINOS when checked with the store manager he said that they tied up with Kinley (Coca-Cola company) for a special MRP tag were as other stores or super markets selling the same product at Rs.10 or 20/-, Request you to take immediate action on all the dominos centers and do the needful to the citizens.

Regards,...

I didnt receive any msg regarding order as well as asked call center for confirmation but didn't receive any response. Please refund the money. L had placed order from karvenagar pune. Please look into issue order placed around 6:30pm on 30th april i did call the call center and seems to find clue less as how to help please do refund as i have also provided snap of money deducted from my account this is worst online experience i ever had...

We had a family get together at noida sector 62, sagar apartment, c-58/15 and our order was punched at dlf city branch sector 61 branch at 20:44 hrs on 29th april by the name of deepak parashar (Ph no. - [protected]) -

Complaint : - being a family get together we waited for an hour and called back the branch 6 times and except the one time all 5 times my call was kept on hold and then later deliberately dropped with revert et...

Hi Sir/Mam,

I have purchased pizza on 21/04/2017. but pizza delivered after due time and pizza boy committed that your amount will be refunded within one week but amount not credited in my bank account so i am requesting to you that please process my refund. Pizza order details given for your reference:-
Invoice No-DPI67051/[protected]/3680
Order No-130.
1 Med QFBU Farmhous
Bill Amount-526.59...

I just want to raise an echo against the ridiculous customer centric approach from the company like Dominos. I have ordered farmhouse cheese burst Pizza online around 9:22 PM and it got delivered at around 10:10pm. I returned it because of three major concerns related to delivery error...
* When I have already made full payment online then why delivery boy Mukesh was insisting on repayment.I have shown him payment details on my laptop...

Date 27 april 2017
Name - vinay kumar dadar
Mobile - [protected]

Today i was ordered two pizzas from dominos (Rajpur road dehradun). It was delivered after 45 min. To order in the area of in 1 km. At the time of delivery the pizzas was not hot and not in a condition to eat and the quality of pizzas was also very poor. I had a very bad experience with dominos. Last time i was also faced the same problem but we...

I have ordered for a medium pizza at dominos pizza serarmpore just 5 mins before at rishra pin code 712250 but they refused to deliver I don't know why because they said its there internal matter but they have delivered 2-3 times before except last time they do the drama and call me to come and travel 1/2 km to take the delivery of pizza Pls do something for this.
Or I have to skip dominos pizza forever...

I talked to Mr. Jitendra from dominos at southx kidwai nagar he said there is time gurantee bcoz my home is 6.5 km far while it is only4.1
I had also complaint erlier about delay in delivery & bad quality of pizza dat time manager of dominos south x assured me from the very next time i dont hav to face problem but i getting it still plz take proper action Mr jitendra threten that pizza delivery is alredy closed in many area it it...

Order for three burger pizza was placed online and the same was accepted by your company at 03:34 PM on 27/04/2017 with assurance of delivery at 06:00 PM. Subsequently the invoice (order no 26) also mailed to me. But unfortunately item was not delivered after the stipulated period. Telephonically when my daughter asked about the delay at 06:32 PM, she was intimated that delivery boy is out with the item for delivery. At 06: 35 PM I received...