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Domino's Pizza Complaints & Reviews

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Last updated Mar 31, 2024
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Domino's Pizza reviews & complaints page 160

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S
sriharsha886
from Chennai, Tamil Nadu
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Served the pizza which is not at all hot and after 45 mins

Address:600042
Website:www.dominos.co.in

I had ordered pizza in dominos which is worth 852 rupees on 16/04/2017 in velachery branch, chennai (Opp to Grand mall).

Debit card transaction ID[protected]

I had given order at 20:46 and after which i waited almost for 45 mins for getting my order. After talking with the manager, I had been told that there was some issue in cooking section and he went to check my order status.

It was already...
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S
soup12
from Delhi, Delhi
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Domino's pizza pricing

Address:110095
Website:www.dominos.co.in

I went to order a pizza mania golden corn pizza that's worth rs.69. But the girl out there at the counter asked me rs 105 or rs 145 saying that its available on in pan pizza or thin crust pizza. Regular is not available.
This also happened few months ago. I wanted to order pizza mania combo and they did the same thing & then i tried to order it from karkardooma & they said i cant order from their location but dilshad garden should...
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R
raghumanyu taneja
from Gurgaon, Haryana
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Refund for money deducted from my account and order status shows failed.

Address:Gurgaon, Haryana, 110048
Website:Domino's.co.in

This is a clear case of harassing a customer to the fullest extent. I had placed an order on 08/04/2017 at Domino's via Paytm for an amount of RS 586. The money was deducted from my account but I got a mail from dominoes stating that due to some technical error the order had failed, adding to my misery I then contacted paytm for distress relief. They told me that transaction was successful on their end but dominoes should be contacted for...
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A
Arijeet Karmakar
from Kolkata, West Bengal
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Misbehave with the customer

Address:Burdwan, West Bengal, 713303

Your company employees just misbehaved with me. I just asked him that from where are u speaking from He just told me thai i am speaking from Pakistan.. Please take some action against him.. He is from sentrum mall dominos pizza and his name is kunal mondal who misbehaved with me.. I called him so no photo is there.. When I told him that I will lodge a complaint against u.. He also told me that do whatever u want.. So kindly u takesome serious...
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R
royalssaket
from Gonda, Uttar Pradesh
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Money deducted from paytm wallet

Address:Kota, Rajasthan, 324005
Website:www.dominos.co.in

I ordered dominos pizza from mobile app at April 13 9:20 pm but the order was not confirmed but my money from paytm wallet was deducted .In April 13 my money from paytm wallet was deducted thrice but I didn't get my order. Still my money is not back on paytm wallet. Wallet Order Id: [protected]
Wallet Order Id: [protected]
Wallet Order Id:[protected]
Paytm number [protected]...
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T
Tamojit Palit
from Mumbai, Maharashtra
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Money

Address:Bangalore, Karnataka, 560025
Website:Domino's Pizza

I don't know weather this feedback is ever read by anyone or not or are you guys going to revert back, not really sure of that. So as per your ad's on the TV 30mins or free. Correct me if i am wrong?? its not a matter of money but the kind of delivery persons you send is really ridiculous. They do know they are late then you guys realize to inform us that if its more than 300/- bill den you provide 30% dis count not rebate the whole charge....
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A
Avneet kaur chug
from Mumbai, Maharashtra
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Time order which was automatically generated online

Address:411004

On 14/04/2017 i avneet kaur chug had placed an order at dominoz and the store person says time order has been placed. But according to me i havent plaved any time order.

But i had placed order using dominoz app on which i didnt put any time constraints.
I had just paid the money by paytm
So kindly resolve the problem as soon as possible and i want a refund from the dominoz for not gettingon time.
Even...
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K
Kumar Sharad Sinha
from Nanpara, Uttar Pradesh
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I have paid money through paytm wallet but dominions bokaro didn't deliver pizza

Address:827001

I have ordered two large mushroom pizza and 3 coke on 3/4/17 I paid money through Paytm wallet money got deducted and the person who was taking order shrist told sir sorry due to some technical problem order not placed again u sent it Paytm otp and that previous failed transaction will be refunded till now after 11 days I didn't received my money back so kindly refund my money as soon as possible.transaction I'd was[protected]...
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H
haribisht5
from Meerut, Uttar Pradesh
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Refund my deducted amount Rs 277 order date o6/04/17

Hi last week I ordered a domino's pizza from mobile app ...payment deducted from my account but order failed and I got a msg from dominoes that ur amt will be refunded in 7 days...I received a mail on 6th april that ur amt has been refunded but I haven't received any amount...I need a reverts on the same Immediately...
Expecting some serious action my complaint.
My email ID [protected]@gmail.com and contact number [protected]...
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H
haribisht5
from Meerut, Uttar Pradesh
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Refund my deducted amount Rs 277 on o6/04/17

Hi my self Hari Bisht last week I ordered a domino's pizza from domino's pizza mobile app ...payment deducted from my account but order failed and I got a msg from dominoes that ur amt will be refunded in 7 days...I received a mail on 6th April that ur amt has been refunded but I haven't received any amount...I need a reverts on the same Immediately...
Expecting some serious action my complaint...
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A
Anant Kame
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Regarding refund for twice paid

Address:Pune, Maharashtra, 411061
Website:www.dominos.co.in

Hello Sir,

I had Ordered the Pizza of 250 rupees using freecharge wallet once I do the payment then while returning to the dominoes page the internet is down, once it is connected it shows the normal page rather then the order confirmed, I thought it has refunded, so I had done another transaction and it is done successfully .then I had sent an tons of mail to freecharge for this finally they told me that refund is done by...
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B
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money deducted from paytm wallet and debit card but pizza not received.

Address:560066
Website:Jubilant dominos

Hi Team,
I ordered two medium dominos pizza and fanta worth 612 rupees on 11th April from dominos jubilant website, Amount got debited twice one from my paytm wallet and other from my debit card but i did not receive pizza as I got some technical issue at the time of booking but still amount got deducted. I want to get 1224 rupees refund for the same.
Details are below:-
Attached screenshots for both the transaction.br...
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A
Ankit Rao
from Vadodara, Gujarat
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Refund

Address:Vadodara, Gujarat, 390011
Website:Dominos.co.in

Today is mine most pathetic experience with domino's pizza manjalpur outlet as i ordered my pizza through mobile application at time 8:59 p. M. And the delivery boy came up with my order almost 40 min late and while i'm arguing with delivery boy for coming so late after their 30 minutes pizza delivery policy the pizza delivery boy shamelessly giving his argument to me that he can't give me refund at time because my order was through their...
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D
Devarshi Sil
from Noida, Uttar Pradesh
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Non compliance to promised services and rude behaviour of staff

Address:New Delhi, Delhi, 110096
Website:pizzaonline.dominos.co.in

Date: 12 April, 2017
Order No: 83

Extremely disappointed with the decline in service levels of Domino's pizza!
Domino's openly advertises itself as a service provider that delivers pizzas within 30 minutes, else it's free of cost.
In my case, after the order being delayed by 20 minutes, not only did the local store and the delivery boy refused to offer a discount, the harsh and rude behaviour of the delivery...
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R
Raj Amin
from Mumbai, Maharashtra
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Sour pizza due to bad cheese quality

Address:Mumbai City, Maharashtra, 400089
Website:Dominoes

The pizza ordered from dominoes pizza Chembur.order 191, invoice number DPI65786/[protected]/2486. Order number is 191.The 4 regular HT PM cheesy pizza were horribly sour.and could not be eaten due to old cheese put in.kindly register a complaint and provide a refund at the earliest.It was Chembur Naka outlet of dominoes.kindly provide a refund immediately as it was not eatable.also for a delivery for 4000089 pincode near Amar Mahal signal...
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V
Vijayendra Chinnappa
from Mysore, Karnataka
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Behaviour of staff at dominos pizza corner

Address:560099

Hi
I came to domino's pizza corner at bommasandra at 8.45 pm on 11th april 17. The staff who takes the order was not properly behaving. Not even asking what order i want place. Almost 15 mins then i asked whether i can place order ornot then she said it's your wish. So i had to leave domino's and went to pizza hut which is nearby. I may not go for do. Inos in fitire...
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D
Deepika N.S
from Bengaluru, Karnataka
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30 mins guaranteed

Address:576104
Website:www.dominos.co.in

My order of 4 pizzas of pizza mania and a garlic bread did not qualify for 30 mins or free as they have changed their terms and conditions but the same was not mentioned on their website in the disclaimer.

This is what is stated and according to this my order does qualify for 30 mins or free.

Maximum liability for Domino's Pizza is Rs. 300. Orders of 5 or more pizzas/baked sides (in case of only side delivery)qualify...
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S
Surjeet Mohapatra
from Bhubaneshwar, Odisha
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Regarding the issues of service tax

Address:Khordha, Odisha, 751007

Please do provide us detail information regarding service tax..what i know that in hotels and restaurant they are not supposed to charge service tax.then why your out-late took service charge.please do define me ..is it a mandatory for your out-let to charge service tax.here govt of India clearly instruct every citizen of India that they are not bound to pay service tax....
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A
Anukriti Roy
from Kolkata, West Bengal
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Refund not got

Address:700124
Website:Dominos Barasat

Hey, I just mistakenly ordered my dominos pizza in wrong address so had to cancel it when the store person called for the address. He told that the order is been cancel and soon they will refund. But I neither got cancel order text nor the refund text..please look after ther matter and try to refund it soon.
Txn No. IMBK[protected]
Order Number : 186
Rs. 474
Domino's Restaurant Address
Chowringhee Road,...
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Address:411033
Website:dominos.co.in

Order date- 09 th april 2017, location - windsor park wakad pune.. i ordered 3 order one at 01:40 second 01:47 and third one at 01:49 .. i got my delivery at 02:45.. when i demanded free pizzas they declined my request.. pizzas were not hot and cold drinks were not chilled.. they ruined my sunday lunch, ... after 5 calls and 5 times i raised the complaint in dominos site refrence numbers are- 2756868, 2753946, 1419386, 2756366 and CASE ID:...
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