Domino's Pizza Complaints & Reviews

Again ... domino will never learn from their mistakes. Sent just 2 origano sache with 4 pizza's even we requested for origano clearly while booking.
Also, delivery boy was coward. He gave us wrong bill and asked us to pay rs 475, while our bill was rs 379. When i caught him, he said ki aapne paise diye to nahi na.
Such kind of behaviour is bot avceptable from domino employee....

Hi Akriti & Team,

I received a call from your customer care executive named Akriti, regarding my complaint ID : 1524765.

Brief description of my complaint :
I placed order on 25th March, 2017 20:35:40, Order ID : 202, @ Address : Aparna Cyber Commune, Nallagandla, K-303, Nallagandla Road, Hyderbad, of Amount : 3810 INR. using Dominos Android Application.
And my money was deducted twice...

I had purchased an egift voucher of dominos worth rs 250, i am trying to redeem it but it got cancelled., then few days ago i recieved following mail from dominos,

Dear meena gaikwad
I would like to inform you that below code has been re-activated, now you can redeem again,
E-voucher: dpuagv693646
Regards,
Domino’s pizza team.

But while placing order it gives error that the order...

I had made a payment of Rs. 572 for 7 Pizza's but unfortunaly that payment was failed and after that on 2nd april dominos claimed the payment without giving any pizza they are providing a **** kind of services and they only want money without giving anything and i want my momey back which is claimed by you guys on 2nd April 2017

Below mention is the transaction id of my order :

Transaction Id- 262218
br...

Today 03/04/2017 at 9:50 PM, I ordered a domino’s pizza. The delivery boy named Mr. Ajay came after 25 minutes from the order time. He gave me the pizza with a VEG sticker and non-veg pizza inside. After the incident of café coffee day in Kanpur recently, it is really surprising that Domino's being such a huge pizza chain can make such a blunder mistake. Its fine for people who can eat non vegetarian food but because of Navratri where...

Hi
I placed an order via phone on 31st of march.
I places the order at 12:20 in noon in noida sec 126...nd after waiting for more than one hour i tried to give a call on 6888 number to know the status.
Although my phn was in my hand bt they said number was not reachable...i agreed that ok might be possible...i was informed that now they wont take tym and they will make anaother one for me...then again i wiated for more...

I hav ordered a pizza online on 1st april 2017

Wit invoice number
DPI67071/[protected]/12

Tent
dc-213054

Please calculate the given bill properly with photo added below

Calculating error
Please see to it that doesnot effect others.

We are the frequent visitor of dominos

Help us in to it
Because i feel cheated

Other...

I have ordered at your store (4D Square mall Visit Ahmedabad). Pay with Paytm wallet Rs. 657 and my Paytm account debit and order not confirmed. As per paytm - We would like to inform you that, as confirmed by the merchant your transaction under order was successful from our end. We would request you to kindly contact the merchant customer care team for the order confirmation.

Please check and do the needful....

This is to inform you that being a frequent customer i am highly dissatisfied with your dominos rave 3 kanpur outlet.I ordered pizza and when i opened it i found live insects crawling on it..and when i complaint about it the manager and the staff were very casual.I was not allowed to take the photograph or video of it.You can check the cctv footage of whole incident.This means the quality and hygiene of this outlet is questionable.Though...

I placed an order late by 3 mins . The order number given to me was 219. I never received the coke in the first go . One the branch manager is an **** who doesn't know ur own freaking policy . Isn't it true that if an order doesn't reach by 30 mins the order is supposed to be free . It isn't your delivery boys fault but your stupid branch guy . The dominos is in my sector and is 5 mins away from my house . What sort of...

It's complaint against byculla, Mumbai branch of dominos pizza. They only have one counter to take order and even they stop taking order if they get call from customers. They took 6% service tax .. This tax is liable for ac restaurants but Ac is not working only then for what they charged 6% of the bill. The manager mr.bhim don't even care to solve the problem. They laugh at customers complaining miss Namrata. We are paying money not for...

Yesterday got the pizza from perumbakkam branch chennai to my place dlf garden city semmenchery. Today they told we will not deliver at all manager loke nath told clearly.
Than order online and manager nag nath cancel the order saying that they will also not deliver the pizza in this area. But previously they used to deliver in same location.
I am surprised that what is going on boss. It's competitive market and in dlf we are...

I ordered for home delivery through your app and it was showing delivery address too in your app but your outlet manager named as" Prakash" is saying no to home delivery without any reason which is not at all acceptable from so valued outlet like dominos..I am highly disappointed and frustrated by ur manager Prakash's response..I might not be loyal customer o[censored]r outlet like before..it is forcing me to think for go to another options like...

Order Number : 3
Time of Order :
04/02/2017 11:33:23 AM
Final Total :
620 Payment Type :
credit
Trace No. :
nb-405165

The above order i placed today but the store person called me and said we cancelled your order and transfer your order to nearest store but you have to pay in cash and your paid payment will refund in 7 days.

If they cancelled my order and...

Dear Team,

Today around 7 pm I have ordered for 2 regular pizzas and garlic bread over phone[protected] from my registered mobile number for home delivery . I waited for 1 hr but no sms or call about my order no information . I called the person around 8 pm and enquired about my order he said this is out of your area so you call egmore center.
No proper response and around 8.10 pm one person called me and asked how...

I ordered a pizza mania on 29th march. My order was completed till payment site but due to slow net speed i have to cancel the order. When i later saw my phone the money was been debited from my SBI account but no calls or message from dominos came to me. Order of my pizza did't came my home and my money was taken by dominos. Please, i want my money back...

We Ordered Dine In Pizza (Invoice No. DPI65985/[protected]/70472) dated 30th March 2017 at 17:59Hrs Order No.51 at your Pokhran Road No.2, Swastik Plaza Thane Outlet to sit and enjoy pizza at your restaurant and my experience is as below :-

There was no issue with food, Its quality or time of delivery, It was perfect as expected and I appreciate that, My issue is when I asked for drinking water to the attendant Miss. Ranjana.br...

I ordered pizza from my phone and did the payment with my card then they are saying cancell your order we can't deliver the same...It's from aditya mall area and as a sgipra mall place we can't deliver...Manager was V rude as well as staff...They said we can't deliver cancell ur order then saying we will deliver uoto ur gate come down and collect no quality gaurenteed ... Jubilant team...I am ur regular one...But now i hate it. Same less...

I placed an order at 10:19 of a small pizza. According to policy matter it should have been delivered at 10:49 but it was delivered at 10:55. On asking for the availed free policy to which i was entitled to, he started taking rudely. The delivery man embarrassed me in front of 4-5 neighbors. he snatched the pizza from my hand and after putting it back in his box, he simply walked away even when i was talking to him. After this incident i...

I was ordering Pizzas and other stuffs using Dominoz Mobile App, and when i reached Payment gateway i selected to pay using Paytm, money was deducted from Paytm and I can see the transaction "Successful" inside my PayTm app, but on Dominoz app the order was not placed using Paytm - It said, "Please select some other payment option". So then, i placed order using my Debit Card and the Order was placed successfully using my Debit Card. br...