Domino's Pizza Complaints & Reviews

I have ordered pizza using freecharge app and i paid Rs.422 but my order is not completed but freecharge send a massege to me as orderID [protected], but i tried to contact on same day to dominos hazaribag to confirm my order but his sells man said sir this order is not completed and wait for 48 hrs your money should refund now i waiting till 26 march 2017 but my refund is not completed and freecharge said that merchant confirmed your transaction.so...

Yesterday I ordered one farmhouse pizza and one white sauce pasta...but i did not get the exact quality of white sauce pasta. It was very much sour in taste unlike always.. before whenever I ate it gives taste of white flour, butter and milk...but my last order has totally taste of just boiled pasta with white mayonese which spoiled the taste of original white sauce pasta....

8th April 2017 @10:30 PM we have placed order to Kagdaspura CV Ramannagar Branch . our order number was 344 and invoice number DPI65987(1 med peppe paneer pizza & 1 med mexican green pizza) each and every ingradient was too less and also the taste of those Pizzas was too Bad. Food quality is also not good. Ingradient and taste should always be same for each and every perticular pizzas. Everything was less then half they used. Its really horrible...

I had placed an order on phone no. [protected] (Domino's Seawoods outlet) on 9th April '17 at 21:57 hrs. After checking at 22:53 hrs, I was told that there was no order logged in my name. I have got call logs as proof, if I have to take legal action. This was really unprofessional and inhuman behaviour by Dominos as I had my 8 years old daughter waiting to have dinner....

I have order hand tossed pizza but order taker (Shalu) take pan pizza. I know no about differ both crust. She fraud me. I m saying onion pizza. Behavier of order taker seeing likeand arguments lots more collect all custumer that i m saying pan pizza order she proof i m wrong...
After the arguments replace the order.
Burns the toping of pizza..
No cheese on pizza...
Very bad pizza delivered after arguments
Bad...

Dear Team,

U guys are the pathetic service provider I have ever seen it's not the first instance I am complaining about your bad services. It's been more than 1:30 hour since I have placed the order but I have not received my order.

If you guys have any shame left please call back.
And I want the my money to be refunded as per your policy

Thanks
Anshul
[protected]...

I was placing online order and during the payment section the money got deducted but the order was not placed and threw an error and when I called the dominos those fools are not understanding what is the concern and simply saying order not placed
I already know it was not place but the money was deducted I want the refund of the money that was deducted...

Date: 09 April 2017
client number: [protected]
order number: 103
time of order placed: 4:49 pm
i had booked pizza on my address after 5 called to dominos and they confirm that they received my order and then they also confirm my address and contact number. after 20 min when I didn't see any progress in my tracking result I again called to dominos and they again confirm my contact number and address and make me...

Dear Sir,

Contact number: [protected]
Contact name: Mayank Ranjan

I had ordered for a large Pizza and a Garlic Bread along with the Cheesy Dip through Zomato.
This order was placed at 15:15 on 9th April 2017 and was supposed to be delivered by 15:45 according to the Dominos 30 minute promise.

After accepting the order which was pre-paid by my credit card, I received a call from...

I ordered pizza online on 26 march from Gurgaon city centre mall, mehrauli.
It arrived very late. My order no was 528.The delivery boy as well as the manager confirmed that I will be getting refund in 3-4 days but yet not I have received my refund .I have called them several times but they don't reply clearly.

Please refund asap....

You people have one of the most horrible customer care service.
From 10pm - 11pm I made innumerable calls on numbers -
0120/[protected]/2577609/68886888 first two numbers of noida sector 50 store weren't answered after innumerable attempts then I called 68886888 and repeatedly my was phone was transferred to noida sector 50 restaurant and was not picked up, then feedback call where I stayed on call for 11-11 mins and later the...

I have made order via food panda and the order got cancelled from Domino's side but the money that is amount if 1239 is deducted from my account .

When I tried reaching out to customer support three times they have disconnected call saying nothing which is absolutely unacceptable .

I don't understand how the transaction is made without initiating an order no.

I want my refund back as soon as possiblebr...

I have ordered BBQ chicken pizza and cool drink with invoice number: DPI65962/[protected]/1322 on 8th april. Bill amount was 618, paid through Paytm. But the cricket ka fest offer was not given which is around 25% valid till 9th april. When asked for the same, person mentioned that bill is already generated and it should have been mentioned before. Is there a way to get 25% reimbursed? Please suggest. Thank you.

Regards, br...

Hi,

This is regarding order no 237 from my mobile number [protected]. I have placed the order at 8.11 pm today and have received the order at 8.45 pm.

When i requested for free pizza with dominos center they denied it saying its not available on weekend.

Attaching terms and condition snapshot in which no where its mentioned free pizza on late delivery is not applicable on Saturday...

As per dominos policy 30 minutes or free, i ordered two pizza mania combos, order number:- 297 and 306 both the orders came late and they were arguing about the late issue, and the delivery boys named raj and deepak came to deliver the order, attitude of raj was very bad and disrespectful.
Secondly i ordered from the dominos app with same number but on one bill my address is printed and on the second address is not printed, means the...

Ordered Pizza from Dwarka Sector 4, Delhi, order number-198, on Tuesday at 8:39 pm, got delay delivered, almost after an hour. Was assured that i will get a refund of Rs.300 and also a follow up call within 24 hours. It's been more than 72 hours and i have not received a single call/ message/mail from Dominos. Today i called them to check and they said we have no update for the refund. This is highly unethical. I would like to know the process...

When ever i try to order from the app and use their coupons the app show that the nearby resturant is offline when there are 3 outlets near my place. So naturally i had to place an order through the phone and i couldnt use the coupon 'MOB10' in which i was entitled to get a free garlicbread worth 110 but the person on the phone said that it was applicable only for only orders and that there app is working fine and was very rude in that respect.br...

The Domino's bike hit me, damaged my bike back panel. hit the tyre on my leg. And on top of that even denied to give an apology. it was raining. what if my leg had damaged. who would have been responsible for it? they not only denied the incident, insulted me, no bike repairs and no doctor check up for my leg. I didnt expect this from dominos.

Area: Electronic city, phase 2, golahalli.
Date: 6th April 2017, time 8:30....

I had visited to a Domino's Store at Grandlays Complex, New Friends colony, Nrw Delhi-65 on 4/05/2017 and ordered 2 pan pizza onion at the price of ₹59 each, however they have charged me an amount of ₹158 for the two pizza stated that ₹20 per pizza are added due to base as only toppings are available at ₹59 not base. I had confirmed with the counter representative twice about the concern nut she had given the same reply.
I...

Hi Aman Mishra,

Oops! We were unable to place your order to the kitchen due to some technical reason. If you chose not to try again, or we are not able to place it in the next attempt, your payment will be refunded to your account/card within 7 working days. In case you have applied an unique coupon, it will be automatically reactivated after 1 hour. We sincerely regret the inconvenience.
Your transaction number is...