Domino's Pizza Complaints & Reviews

So I ordered my pizza at 10:20and was supposed to be delivered by 10:50.I didn't get it till 11:15 and I was told while ordering that it would be free if it gets over 30. The delivery guy was rude and said that we can return the order so he can just leave and was being super rude and so we called up his manager because we obviously wanted to eat the pizza and the manager hung up on us and said that we don't live in Porsche area and so Its...

On 10 of march I tried to place order pizza from dominos on dominos app between 12:30pm-1pm I made my payment through net banking but the order was not placed even after my money was deducted from the account, immediately I called their cust-care about this problem they said it will be refunded within 24 hrs till now no reply please help me with this...

Dear sir/madam

Kal main ne Oder kiya tha bhayander west me pizza
Pizza boy late aya to wife ne pucha 30 min vala offer ha kya
To usne Han bola and door pe 5/10 min khade Rahe ke kisi ko call laga raha tha lekin usko pahile hi paise de diye the baad me Bol ne laga sir 510 bill hua hai na aap 300 dedo main Bol duga nahi diya end me o 100 leke Gaya Phir store se ek no se call Araha tha aur o Gandi Gandi galiya...

My reference numbers received from dominos are as follows
2608473
2601901
2617998
Below it mentioned that it will be automatically reactivated after 1 hour.Your transaction number is E.Vchr[protected] dated[protected] amounted ₹ 512
And i have one more evoucher for rs 228with same issue
E.Vchr[protected] dated[protected] amounted ₹ 228.
Ive already contacted the gyftr at [protected]@gyftr.com...

Hi

I have ordered Domino's pizza in Tambaram camp road branch on 15th march at 8.30. even after 90 mins i have not received my order. I made a call back and checked they were saying we cant find the address.

I have waited for more than 90 mins and there is no single call back from the centre and intimate me.

Is this the way you guys treat customer? irresponsible answer. very very worst service...

I ordered Dominos Pizza with Ramamurthy nagar branch, Bangalore on 10-Mar-2017 through zomato app.
Note : I have attached screen shot of the order

While ordering I paid Rs.819 through online. They accepted my order. After 20 mins they denied that my home is out of their Delivery zone.When I called customer care, they told me that my payment will be refunded within 7 days maximum.
Already 5 days passed from my...

I ordered a pizza on 5 march 2017 and somehow the transaction was not completed. I have received a text saying that we have proceesed refund of rs. 928 for your order dated mar 5, 2017, 2:49 pm refund and it generally takes 4-5 days to appear in bank a/c. This i received on 10 march 2017 and i have still not received any refund. I am not liking the delay. Hoping to receive the amount soon....

I ordered online from the app yesterday at 6:51pm but I didn't get pizza when I contacted with NEW TOWN KOLKATA DLF HEIGHTS STORE they told me that there is no order with this name or number. Registered mo. No with dominos is [protected]
Order no was 39
My contact no. Is [protected].
I want my amount back. Other wise I will complian in consumer forum....

Very Poor Services once again on 13th Mar'17. Order number is 314 and 341. Hell like quality.
You always frustrate customers with your poor services and lies.
I was told that all Origano packets were in Pizza box ... but when I opened it, there was no oregano .
I called store to send me Oregano .. They never sent and always lied.
Why the hell your services are degrading day by day.
You guys needs to seriously...

Am at Dominos Pizza Roorkee, Uttarakhand.
Invoice no. DPI66090/[protected]/82982
Server name- 2748 G
And total amount is 1654.95 INR
WAS NOT GIVEN ANY SORT OF BILL OR TOKEN NO. from the counter. And I had to ask for it when I realised I donot have an order no. With me.
I suppose I was suppose to have the order handed over free of cost.

Apart from that this place is Filthy!! And I mean literally....

Greetings. I ordered via the dominos mobile app and proceeded with the payment online with my debit card. I then received a call from the dominos jayanagar branch saying that the location is too far and hence I cancelled the order. The bill amounted to Rs 1113. I received a message saying that the amount will be refunded withing the next 5-7 days and I still haven't received any form of refund after more than 2 weeks. Kindly look into this...

I have ordered pizza mania at dominos mahagun mall Vaishali with extra cheez and one pasta an they told me bill is 535, but I received pizza mania with bill of 525, I have do complained on dominos and after that they delivered pasta & they charged 160 rs which were extra from initial bill which dominos person tell to me ... It's is really not good ... We will never order to dominos further ..

DIGPAL Singh Chahar
[protected]...

Hi my self shobhana. Domino's fraudes consumer s.. 1march I order pizza by online app domino's. 628rs deducted by dominos but order not completed..so many time i mail &message to company. But till yet money not refunded. There is no satisfactioneery action given by the company. Plz resolved my problem as soon as.
Thnxs®ards
Shobhana
Shobhu.[protected]@gmail...

I ordered using DOMINO'S mobile app, and paid through PAYTM wallet in th domino's app, the payment was made successful but i did not receive the order no., neither the order. When i contacted PAYTM, they replied:

"We would like to inform you that, as confirmed by the merchant DOMINO'S your transaction under order IPT[protected] was successful from our end. We would request you to kindly contact the merchant DOMINO'S customer...

Amount did not credited back so I checked with Bank and they have different story. See the below reply from Bank.

Ref : 03/17/030191/SP/CRD

Dear Mr Khan,

This is with reference to your e-mail dated 10 March 2017 regarding transaction incurred on your card account.

In this connection, we wish to clarify that the credit card is only a mode of payment. When a valid debit advice is...

I tried to order pizza through mob app and made the payment through be thanking, the amount Got debited from the account but order not placed, again I tried with another bank account but the same thing.happened. when i contacted the customer care and branch manager they said that the amount will be refunded within 7 days and I will be getting a confirmation before that. Till today I have not received any.kind of communication also I raised...

I ordered a pizza online on 2/3/17 at around 1945hrs (order no 57 business bay, pune) and the amount was paid from my debit card. But after 15 min, I got a call from dominos(business bay) stating that the pizza could not be delivered and hence cancelled from their end and I will get the refund within 2 days. But till now I didnot get any refund.I was not expecting such a pethetic service fron dominos......

Dear Team,

I have order Pizza (Dominos) from Foodpanda on 8/3/2017 using Internet Banking Of Rs.752 and money has deducted from my account Union Bank but no order confirmation have received to me.

But money is deducted from my union bank account [protected] and return my money to my account early as possible.

Below is the reference from my bank account for you.

Account Number [protected]br...

Domino's Pizza — Order unsuccessful, Refund not received

1 Review
Ja Jayashree Ozal Pandey on Mar 8, 2017
Submit a Complaint
I made 2 attempts for an order in Domino's pizza which was unsuccessful. Details of transaction are:
Transaction no: cd[protected]
Date:[protected]
Total amount: 1460 (730+730)

Payment method:
Mobile Wallet: Paytm, Wallet txn ID [protected],...

I had tired placing an online order on FEB 16th which failed, but money got debited of RS 1291 from my free charge wallet, i tired placing the order via app using Mobile No : [protected], i still haven't got my refund yet its more than 3 weeks i still have not got my refund yet, if i call the store they are claiming its a failed order they cant help, i called the central customer care number they are claiming we will process your refund, but...