Domino's Pizza Complaints & Reviews

Hi,
I placed an order for 1 medium veg extravaganza pizza through dominos site.
Dominos pizza location - pimplegurav, pune. Also applied coupon code "dom30", due to which amount of rs.368, i was supposed to pay to dominos. I paid the amount through netbanking. Transaction was successful and amount got deducted from my account, but order was not placed. I called dominos pizza located at pimplegurav. They said amount will be...

I ordered pizza on 21st Jan at 9:05 PM and expected to get it before 9:35 PM because they mentioned in website "30 mins delivery guarantee" and they didn't all or update me about delivery time or current status and then i ordered pizza from Pizza Hut at 10:05 after waiting then i got pizza from pizza hut around 10:22 PM after that 10:30 the Domino's delivery boy (after 1:25 mins) they were calling and asking for delivery so i have asked them...

I ordered domino's pizza from canal road jammu on 4 Feb 2017 as my order no is 139. After sufficient time I called them that my pizza is yet not received they told me that they had cancelled my as delivery is not possible at ur place. So I ask them for refunding of my pre payment they told u will get asap but I still not get any sms of cancellation and refunding of money....

I ordered 2 nos pizza thro web page last week vide order no 137 on Friday Dt 27th Jan.2017
At phase-5 Mohali
Instead of 30 mts it took 60 mts
And that too in cold state
I put a feed back and requested to cancel my order and return the money Rs 644/- paid thro Paytm
But still no action is taken by Domino
This indicates poor management monitoring and customer care
Waiting for immediate...

My name :- Rewant vishwokarma
mob: [protected]

hii, i was order 28th jan online . from my account they deducted 1027/- they told me it will take 4to 5 business day today almost 8 days i didnt get money back. and they are not replying also they update wrong number in internet .i try lots of time . fraud company SOUTH REGIONAL OFFICE -
Domino's Pizza India, #1573, 1st Floor, Sector 1 (AGARA), HSR Layout, Bangalore,...

I am very disappointed to inform you that I went with my cousin to Baguhati dominos where we were served pizzas and garlic bread which was not at all hot.Since we were in a hurry at that time could not spare time to talk to the executives.The number from which we booked was [protected] name aayush daga order number:28 date:02/02/2017
I will kindly request you to further contact us on [protected] as my cousin is having his exams so he...

This is regarding the Domino's store at DLF Park, Chennai. Never have I received the pizza in 30 mins from this store. This time I received my order after 90 mins so I decided to raise a complaint and ask for a refund. They refund 50% of my bill amount. To my knowledge, I am entitled to full refund as per their policy. The staff refuse to refund the full amount.
And now they refuse to transfer my call to their supervisor.
I...

Hi,
My name is Ikram Singh and for the past 6 months since Ive shifted to Patiala, I've been ordering Pizza from Leela Bhavan Patiala. I think I've ordered Pizza almost 30 times in the last 6 months. You can please check out my details [protected]. Last time I ordered a pizza it turned out to be cold and dry so I wrote it on the feedback column that it was dry and cold and soggy. I got a call from customer service by a gentleman named...

I did a transaction of amount 451/- on[protected], but it failed. The amount was deducted from my bank account and till[protected], no amount has been refunded. I tried contacting customer care but they are not acknowledging the transaction. I even gave them the reference number, but no action till yet.

My transaction number - HSBI[protected]IGAARLOFA3...

Hii my name is Rukhsar today i visit to your infinity outlet and i ordere a pizza ord no:-65 time 14.30 date 31/1/17.And i got a msg from your end that i will get 35% of on buying one regular pizza.so ask the same very politely to the staff at the counter name Shanti K.but the staff was so rude without seeing the msg she replied there is no offer. don't have any manners how to behave with the customer if customer is asking some thing then...

Dear Team,
I had ordered Pizza for my family on 26 Jan 2017 using the Andriod App on my Mobile. The application worked fine till the order selection and payment. The payment was done using Netbanking and was collected by PAYUJUBILANTFOODWORK on behalf of Dominos. Post successful payment which was deducted from my account there was no update in the app and when I called Dominos via Phone they did not have the Order either from my Mobile....

Ordered a pizza worth rs 700 and the taste is just horrible Didn't expectedthis from a brand like dominos. Really very disappointed. Worst pizza i have ever eaten in my life. Local pizzas are far better than this.
Horrible Topping
Worst Cheese Burst
Incomplete Order
Cold Pizza
Anyone would have not eaten that pizza for free and I paid 700 for it....

I have placed an order on 18th Jan 2017 through your site for pizza to collect it from restaurant. When I reached at shop, person at counter ask me to pay for pizza even though I have paid the entire amount through netbanking through Kotak Bank. (attaching screenshot for reference). Person at counter asked me you will get refund in next 7 business days.
When I tried to contact your customer care, they ask me you will get it refund...

I ordered 8 pan pizzas on 13th jan 2017 and paid the amount using paytm, bt then i recieved a call that they can't deliver the order as it is far away from the destination. So they said that they are cancelling the order and will redirect the call to nearer dominos outlet, i received the order and paid the amount in cash. But i have not yet received the amount back as refund which i paid through paytm. I even got a message about refund but...

I had received a online 1+1 offer Date 27th Jan.'17. The promo code was CRM732DB21F5F. One order was placed in the afternoon & when tried to rebook was getting the error that you have reached maximum attempt to redeem coupon & try after 10 Mins. Screen shot attached.
Kept trying however got the same error every-time. When called the call center they transferred me to the GK 2 outlet where my call was disconnected. Tried again the supervisor...

Hi i order from my friends dominos app twice on 18th jan but both the times order was cancelled by the merchant because of some technical issues faced by dominos .Now after 12 days i have received refund for only 1 transaction but have not received the refund for the second transaction. I have my bank copies and emails to verify my claims.Order was placed in Chennai city....

Hi
I ordered pizza online and I received this message
"Oops! We were unable to place your order to the kitchen due to some technical reason " money is deducted and order is not placed
Till today my money is also not refunded
My transaction number is cd[protected]
I made my transaction through free charge mobile wallet
Please resolve the issue,
Thanks
Anand
[protected]
Email...

I am extremely dis-satisfied from Dominos Pizza
I had used your android mobile application on 4 Jan 2017 to order pizza. The location of the mobile was Sarjapur Marathalli outer ring road, Prestige Tech Park- II, Etamin block, Kadubissanahalli, Bangalore- 560103 in the evening at 9:00PM
The mobile application accepted the order and deducted money Twice from my account.
1- From Standard Chartered Debit card amount of Rs...

I ordered a medium double cheese margheretta with cheese burst and some garlic breads on 28th of January.i placed the order around 2pm and kept tracking it. On the website it was only showing that your order has been placed and be patient.
Neither I got a response from Domino's nor my order got tracked.
Order placed in the name of Jwala prasad.
Order id -64
Mobile- [protected]...

I booked a pizza on DEC 30 th for home delivery and it was cancelled and said that the refund will be given by 7 working days ..but it's been almost a month and I am not getting any refund.

Oops! We were unable to place your order to the kitchen due to some technical reason. If you chose not to try again, or we are not able to place it in the next attempt, your payment will be refunded to your account/card within 7 working...