Domino's Pizza Complaints & Reviews

Hi.

I have placed an order on 14jan and made payment online of 622, but didnt receive any confirmation from your side.
Order has nvr been placed but payment has also deducted.
Below is the msg

Hi Upasna, you paid Rs 622 via FreeCharge at Dominos (OrderID: [protected]). Updated Bal Rs. 0

Order was not made successfull, i tried connecting with domino by providing order id but all in...

Hi I had tried ordering pizza through dominos online but the there was some issue with the site as some blank page was showed after the payment was made. I tried first using freecharge and then directly from my bank account. I had kept cubbon park as the delivery address. The amount was 283 + 283. Please refund the amount. mail id :[protected]@gmail.com...

1. I booked one piza worth Rs 633 (including taxes etc) for home delivery on 25122016 at 15:45 hrs and paid through paytm vide Jubilant order no. Od456bbadf2285d4d1f2, Wallet transaction ID [protected] & evoucher
no.90558773.
2. Immediately I received a mail from DOMINOS:::"Hi Bibhuti Majhi, Oops! We were unable to place your order to the restaurant due to some technical reason. Ifyou choose not to try again, or we are not able...

Hi
Unsuccessful order of Domino's on 13/01/2017 of ₹1199.00.
But deduction of money through my SBI netbanking.
Received SMS on mobile on 15/1/2017 regarding completion of transaction by SBI.
Transaction id: IGAAPOPFA6. Contact No. [protected]
Name given in order: Shivam Kalkar
Address given in order: Room no. 314, Jamuna hostel, IIT Madras, Chennai.
Third-party : PayU Payments private lim...

One month ago I placed two orders through mobile app. There was some issue with app. I tried payment several times before successful orders. Now the access amount deducted from my account I am continuously contacting dominos customer care but each time they give me assurance of refund in 2 days with different reasons. Please help me get my refund of 639+634 Rs. Contact No [protected]...

I have ordered pizza via online portal for amounting 374 inr. Order got confirmed at 9:36 pm. Since 10:15 i am continuously calling up each and every number. [protected] continuously puts me up on hold for complaint and the no body is picking up restaurant's contact numbers. The shop contact details as mentioned below.

Dwarka
Shop no. G1 & g2, plot no.8, ground floor, krishna tower, sec-12, dwarka, new delhi - 110075...

I booked pizza order on 14th january 2017 with order no 105 at ambawadi, ahmedabad. It was Flow booked through mobile and payment was make online. It took more than 1 hour to
deliever. Company prmises free order if delivery time exceeds 30 minutes. Company is backtracking on its promise on excuse of heavy order. DOMINO should honour its promise and should make order free....

I order pizza yesterday frm dominos bangalore at btm location and paid the money online. They sent me a confirmation mail but didn't do the delivery. I called after 1.5 hour to them and they told me it got cancelk but i dint receive any message or anything. My money also got deduct from my card. Is there anyone out there to resolve this issue. I have the order info as well if any1 has time to look. I have been mailing you pleople frm morning...

I made a payment of 307 rs on 24 dec. 2016 at dominos . As i made a payment from credit card but the payment was not done. Still I don't get the refund. So i want my money back as it is 20 days from now. As the bank also confirmed as that have claim but the status is pending from dominos site. So pls call me on [protected]. Pls give my refund asap......

I ordered online from domino's on 1st January 2017 and paid online through net banking. The order amount was rs 525 and order number was 102. I had waited 1:30hr and they did not delivered order. i called and they told me they delivered it at wrong place and sending new pizza. I was frustrated. Then also I waited another half hour. They did not able to delivered it. Then i got too much frustrated because there is no one left to eat it at...

I ordered pizza online from dominos on festival day which was lohri paid my bill through paytm in advance i adked for home delivery. But later i received a call by employee name ROCKY he said he cancelled my order because they dont deliver in my locality. My evening was ruined have to sent guest back without pizza pathetic experience from dominos. Domino's must take necessary action against the illiterate/ILL-MANNERED staff and managers if...

I had ordered one pizza from marathalli (Near yashomati hospital) Bangalore outlet on 31st december. After 2 hours and 3 calls, i was told that the pizza could not be delivered as the area is too far for them. I didn't receive any cancellation msg also. After few more calls to customer care, got a msg on 2 january that i will receive the refund in 4-5 working days. But i have not received till date....

I Ordered the pizza on 25th december, and paid the whole amount through debit card. Amount of around 1200 was deducted from my account but order was not confirmed.

i tried to contact them and there was no reply from Domino's. Also my nearest store said that it will be refunded within 7 days. but now even after 20 days money has not been refunded by Dominos.

required solution: need refund of the amount paid br...

Rude inattentive staff that answered my call, didn't check whether he delivered to my address, directly said no and cut my call, the second time I called, I asked him to look my address up, then he says order upto 600 then cut my call, I got a decent staff member only on my third call, this is not the service I expected from dominoes...it was only the love for ur pizzas that I tried to give it a third shot...but with experiences like these...

Hii,

I have oder pizza from dominos app. But i had cancelled that. Mode of my payment is olnline . Oder placed to dominos center bhopal hoshagabad road M.P. your person said money will be return in 4 to 5 working days.oder date is 30 dec 2016 at 5:22pm . But still payment not recived. Return money within 2 days. If not i am going to file complain on consumer forum. Cost was 326 rs....

1. Date- 29th DEC, 2016

2. Number- [protected]

3. Description- The complaint in regard to refund of the order placed at Dominos on 29th Dec, 2016.I have called the outlet 5 times, still they are saying to give them 10 mins, 15 mins to look into the issue, does it take such long? They have already taken 3 hours for the same! This is highly disappointing!! Moreover, 3-5 workings days have passed for the refund to...

I placed an order for Rs.919 on 28-Dec which did not go through due to technical reason. However the payment was paid via paytm. Attached is the screenshot of the email.
Your transaction number is cd[protected] dated[protected] amounted 919.
I called up the customer care more than 2 times and they kept saying that I will get a call from them or receive the refund within 7 business days, which neither did I get....

I ordered two pizza's from Domino's Geeta Colony branch on January 1st 2017 and the delivery was late, as i had made the online transaction for my order, I was denied any refund at that time. The delivery personal and the manager of the Geeta colony branch stated that because it's New Year Eve (which it was not) we have delay in the delivery. Prior to the conversation with customer care, I was assure that i'll we be refunded the full amount...

When the pizza was delivered, it was more than 15 mins late. I ordered 1 regular pizzas and according to ur policy if the pizza is delivered 30 mins late, then its free. But paid the full amount and it was not given free to me. If you cannot follow ur own policies then pls do not have them. The crust of the pizza was also very thin. It never be on time and argue with the customer.Also dont have a apologize card. We would like to have our...

I have ordered pizza on 23/12/2016 and paid by paytm. Payment was deducted without placing the order. I immediately called faizabad road outlet in lucknow. They told me that order is not placed and money will be refunded. On 28/12/2016 o recd message from dominos that refund has been initiated but money has not come to my paytm account till date. Please do tje needful for immediate refund of my Rs 488. Order was placed for ph no [protected]....