Domino's Pizza Complaints & Reviews

I had ordered from dominoes on 23rd December 2016 worth 4368/-. I had made the payment through Paytm. The order was not confirmed but the amount was deducted from my Paytm wallet. I received a mail stating I would receive the refund within 7 working days. It has been more than 2 weeks. I havent received the refund yet neither I have received any order for the same. Please treat this matter as urgent. Attached is the screenshot of the mail...

Hi

I am truly frustrated with the kind of service I have received.

I placed an order for Rs. 946 Dt. 16.12.2016 on Dominos website but due to technical problems on the website, the order got cancelled. Unfortunately, for me, the technical problem on the website did not stop my money from getting debited from my bank account. Frustrated and hungry, I decided to place an order again on the website thinking the...

You have updated my contact number-[protected] on your webiste: https://www.googleadservices.com/pagead/aclk?sa=L&ai=DChcSEwiw5YTbv6rRAhVJlWgKHQ...⇄google.co.in&cid=CAESIuD2xh6kj3LRVnnZDyCbBE-D4W84v3-6WJFJ4JPK9Chc0C0&sig=AOD64_2TuyXhw...⇄

People are calling for ordering pizza even sometimes at 11 PM which...

Hi.
Your staff of dominos indore sayaji branch is so incompetent that they don't even listen to the customer. Today i specified that they should send change for the 2000 note and still they don't send the change and waste half and hour
And said for they change they act rudely. Such incompetence.
No time guarantee for the order. And the staff is always rude....

Hello, I have order pizza through domino's mobile app on 18/12/16 and done payment online, first time there was a transaction error form domino's app but money debited from bank my account and second transaction was successful and pizza ordered. For failed transaction, I am following up domino's but not received my refund. Even on date 27/12/16, I have received email for refund initiation but yet not received refund in my account.
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I paid for order at domino's dwarka sec 20 on 3/1/2017 around 7:16 pm by paytm and amount was deducted from my paytm and paytm shows successfully paid. But manager said we have not received any payment. I showed my paytm account too to manager Mr nitin and he said your payment will be refunded to you as it is declined by domino's so I was asked to pay again by cashand I paid again. But even after next day I didn't get any positive response...

Sir,
I have made an order on 30/12/2016 through mobile app to Dominos Trivandrum MG road outlet. The order shows failure because of some network issue. But the bill amount of Rs.606 is debited from my SBI credit card. Even now my money doesn't credited back. So please do the needful to get back my money.
Thanks
Anil Kumar.P
Thiruvananthapuram.
Mob: [protected]...

As i placed one order on date 22-december-2016 but on domion"s web page got failed and balance deducted from my debit card and got message order could not be processed to our restaurant due to a technical reason. money will refund in 7 working days for paid order.

Transaction Number[protected]POS 532676XXXXXX3828 WWWW DOMINOS CO POS DEBIT)

Time- 16:13
Date- 22 DECEMBER 2017...

Yesterday i ordered meal for two.. First of all it was late.. Then when i received the order it was over baked and i could taste it.. I know how the bar be que flavour is.. But the pizza was over baked.. When i called dominos he was rude and he said that may be i have no idea how the bar be que falvour is.. And said that i should return the pizza and have my money back.. Instead of considering the issue he was continuously denying the fact...

Hi i ordered online pizza at 18/12/2016 the amount (Inr485/-) deducted & i received a massage due to technical reason your order is failed and your amount will be credited with in 7 working days then 22/12/2016 i received a massage your refund is proceed will be credited 3 working days now that amount not credited in my credit card...

Why it's happened if you not took the ordered so please refund amount on time...
Please...

Hi, i had ordered a pizza on 20th dec 2016 online. (Inr 640).
However money was deducted and i soon received an sms that due to technical reasons we cannot proceed with the request.

The order was declined and i received an email stating that money will be refunded.
Till date 3rd jan money has not been refunded.
I just received an email stating that order has been initiated[protected]

Can...

This is regarding the behaviour of Meenakshi Garden outlet in West Delhi.

TERRIBLE is the word. Restaurant Manager SUNIL KUMAR doesn't know how to talk, this person is PATHETIC, ILL-MANNERED. Instead of apologizing for his fault, he had the audacity to raise his voice and started saying things. I will never suggest anyone to consider this bad outlet. HORRIBLE EXPERIENCE!

Below are the details of my order.br...

Domi-cheater-nos satara road. I ordered a medium sized pizza with extra cheese.. The counter guy said there is a new cheese base and you will also get a coke free... Try it. I said alright if its tasty i will. Then i asked if they have the same scheme with extra cheese varient. The counter guy said... That base is out of stock and u wont get that. This was the basic reason for promoting other product. I wont mind untill i get to eat good...

Hi There, I placed my order on 1st Jan 2016 at 2:18pm. (Txn No : HSM[protected]) This is my second bad experience with Dominos. After placing my order which included Veg Extravaganza(Large) - Rs 655, White Pasta Italiano Veg (1) - Rs 129, Garlic Breadsticks (1) - Rs 89, Cheese Jalapeno Dip (1) - Rs 25, Lava Cake(1) -Rs 89, Veg Parcel (1) - Rs 29/-. I received a call from your store at 2:35pm stating Pasta is out of stock and asked me replace...

Order placed at 6.30 PM on today i.e. 1st Jan in the name of Nidhi Khare Phone no. [protected] in Dominos, Tatibandh, Raipur(C.G.).
When called after 1 hr its was said by the Dominos person that order has been proceeds to the place.
But when it was not received even after 2 hr., it was said by the Dominos person order was not placed by us.
Due to this negligence we have missed party celebration at our home.
please...

I ordered pizza online on 1st January (order number 168) mobile number [protected] . When I called to check about the expected Delivery time, the agent took my mobile number three times and then she gave the call to someone else without informing me and the next girl is asking my number again. Are you guys providing any basic training or is there any monitoring done by the manager or everything is" ram bharose ".
Since you got the money...

I had placed an order on 22 December 2016 at 9:28 PM in the cambridge road/old airport road, bangalore, outlet of dominos . A payment of Rs 329 was made online via debit card. Although the order was confirmed, it was never received by the customer. A refund was assured within 7 working days by an employee over the phone, however no information about initiation of refund has been received. Numerous complaint have been filed to the merchant,...

I placed my order and kept waiting for 2hours. NO one at that domino's outlet (dwarka sector 12) was picking my phone. I was without food last night.
Then the next day i got to know that these guys have cancelled my order without my knowledge and now they are just saying that they are sorry for the inconvenience.
I told the manager all about this and asked for the same order without any cost but he denied and said i could only...

I ordered pizza yesterday (31st dec'16) thru mobile app, my area which i select was correct (Shivaji nagar, bangalore) but the order went to brigade road its totally the app fault not our fault and the manager (Prabanandh) cancelled the order.. But still i dint get any notification of the cancellation through msg or mail and i'm waiting for my refund... Tis is d first time i'm gettin tis kind of irresponsible behaviour frm domino's.. I'm...

Can not order online always have to call every time and dont get discounts will never use your company again ...have registered on site 12 times and never works call in to get discounts online and they always say sorry you have to do that online but i cant. Will never order from them again always get ripped off for advertised prices . goodbye dominos...