Domino's Pizza Complaints & Reviews

Sir/madam,
I am bringing into your notice the harassment to me by dominos leela bhawan, patiala wing. I was calling at dominos branch of the aforesaid location since 8.30pm, and frst two times they asked me to hold and didn't reply after that. Then after 4-5 attempts, they picked up my phone and i placed my order at 9.46pm today. And they came to my place at 10.45 pm. I asked the delivery boy to give those pizza to me free, keeping...

This is the worst service experience I ever had. I placed an order through Dominos no. 68886888 at 8.30 pm and followed up with Dominos 3-4 times within a span of 1.5 hrs... I called up after half hr, he said delivery guy left and when I called after 1 hr he said that guy left only 10 mins back. After continous followup I finally decided I'll prepare meal at home for myself and my parents at 10.30 pm after waiting for 2 hrs. Now when am giving...

Ordered using net banking, money already debited from bank. But order got cancelled and the amount still not credited back. Checking with bank they told the money has been transfered. Please let me know whether it will be refund or use next purchase. Details below

Debit credit balance
[protected]:04:[protected] cbibibo-[protected]-cbibibo 446.00...

I placed a order on 11 november 2016, and the money from my paytm wallet was deducted but order wasn't placed. Since then i've been placing queries and asking for a refund. I still haven't gotten my refund. Every 8-10 days they're like sorry ma'am it's still process. 630 rupees refund they're not able to process since 11 november. This is just ridiculous. It's like they're playing with the customer saying that wait for 4-5 business days....

I ordered pizza omline on 4dec 2016 at 8:12pm and the pizza was delivered at 8:54pm then i asked for discount then the manager named durgesh/abdul bluntly refused as it was sunday. Then i gave feedback regarding tha same, ref no 2064178, but no one has contacted me yet this sort of behaviour is not first time it has happened earlier also they come late 15 to 20 min and after asking for the discount they take back the pizza and we left with...

I placed order with kadubeesanahalli dominos on nov 4th (1 medium pizza with garlic bread) and the delivery the delivery was made after 1.15 hrs. I raised complain on the same on the same date (Ref no: 1918198) and asked for cash back. Customer case person told it will take 7 working days for refund. I raised 3 complains after that (Ref no: 1959762, 1998455, 2038712). Have not got any reply till date or refund. The delivery guy also spoke...

My pizza was very flat and very overly cooked and random ingredients on it. I was hard to chew like chewy when tried to eat. I was very happy with how fast it got delivered but i was not happy with the performance of my pizza or the taste which was very upsetting because that's my favorite pizza. It was just poorly made and not taken into good hands....

Worst service and attitude showed by Anand at Lawrence road, dominos store, he forgot my order and talked roudly with me when I remind him about my order. Staff was so causal that they even bothered about customer service. Pizza cost me INR 475 but service was pathetic which spiked my mood and taste both. Never ever visits this store. Pizza Hut is far better than this....

Today I ordered one Pizza over telephone to Domino's lalganesh branch Guwahati at 5:04 pm. But until 6pm no one come to deliver the Pizza. After 6pm at 6:05 delivery boy call me to know my address.
I cancelled my order due to late delivery. I am really upset to domino's service because they have assurance to deliver within 30mins. Asking about the delay to lalganesh branch they told me that they don't have staff.
This should...

My name is SHIVKUMAR BHARDWAJ and I was ordering pizza on dominos online just few minutes ago and I have got charged twice. First transaction was shown cancelled due to error on site but my money has been gone from the account i.e Rs 320 for nothing the i placed it one more time this time it was successful. I want my 320 Rs back as it was a failed order. And i paid rs 320 again for the order that has been placed. Please help me.
Thank...

I ordered pizza at 7.50 whereas i was delivered pizza at 8.50 after 50 minuts. As per company policy if te pizza is not delivered in 30 minuts it give free. 2nd i paid 348 via credit card where as the bill was of 335.77 rupees only i. E. I have charged 12.33 extra. Ihence i want m full money back
Name ravi prajapat
Order date 3 december 2016
Order no 363
Invoice no. Dpi65781/2016-17/116106
Adress - 122/18...

Hi, i placed an order with dominos (online) from their official website on 29/11/16 for amt- Rs 475
I placed the order twice on the account of failure of first order of Rs 475 (the amount which was deducted from my card) but order failed again

Now i have just recieved the refund for one failed order but there is no information regarding second order refund which amounted Rs475
Order name- Divya Bharti
Order...

Hi,

Please find the details of my order in the image which i have attached.

After 15mins of placing the order, i got a call from [protected] stating "they are going to cancel the order 177 and they don't provide delivery to this address". I tracked my order and i saw the status as dispatched. So i tried calling the number 22389100 which is mentioned in the below mail. The manager spoke with me. He told me "we...

I have placed an order of amount 770 rs. there is facility on Dominos site to track your order. Order was not processed even after 30 min. It was processed after 30 min & prepared then & received after 40 min. I have called to outlet but they told me that delivery boy is on society's gate. I have checked pizza tracker it was still 'order received' & there was no pizza boy on society's gate. After 5 min, it is displayed as preparing in tracker...

Given complaint regagarding refund of money. Given all transaction details, but still asking for debit card details. Is this the company guidelines to ask all details of debit card to the coustmer by number [protected]
Placed order for pizza two times, amount deducted on dt: 11.11.16, but still the amount was not refund.
Details of first order:-
11/11/16 - transaction no.:- hhdf[protected] - billdk dominos
Reference...

Our address is Sanvi residency, Horamavu main road, bangalore, 560043.

I have placed a order online of Rs 270 on 2nd Dec 2015. I made the payment online. I have received the order confirmation email and also delivery status Saying that "order will be delivered soon with order number".

After few minutes, I have received a call from Domonios outlet [DP66016], TC Palya Road, bangalore. Manager [ Zaffer: Emp code...

Order number 118. Contact number [protected]. Amount from my account got deducted twice. Restaurant is not responding properly for my query. I need refund for my amount that got deducted twice. I have placed order using dominos app n while making payment I 1st choose net banking option I made payment however payment failed n I got an error stating use different payment method, later I choose debit card. Payment was accepted and order was placed....

I had ordered pizza from domino's on date 19 nov 2016 from sec 35 chandigarh..1267 rs was debit from my account... My oder no. Was 115.. I cancelled my order due to incorrect address updated by app... But i haven't received the refund yet... I already 3 times updated query.. Only once i received response with a positive commitment but its not fulfilled... I need my money refund as soon as possible

My reg mobile number is [protected]br...

On[protected] i ordered a pizza online and paid rs.536/- using paytm. Amount was deducted but order was not placed. Called customer care and registered a complaint. Got a call back from them on[protected] and was informed i will receive the refund within 7 working days. I haven't received the refund till date[protected]. I have been calling dominos customer care every 2 days, but no proper response. Status of refund is under process is what...

To whom it may corncern i ordered 1 medium pan mex green wave 2 non veg tacos and 1 coke on 11/26/2016 and my bill amount was inr 725. I made the payment through debit card and the card was swipped twice as the first transaction was cancelled but the amount of inr 725 was debited twice from my account. Its been a week and i have still not receved my refund payment.
Kindly contact me and make the refund as earrly as possible.
Name...