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Domino's Pizza Complaints & Reviews

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Last updated Apr 27, 2024
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Domino's Pizza Phone Numbers

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Domino's Pizza Head Office Address

No.38, Ground Floor, Bull Temple Road, Basaveshwara Temple Road, Basavanagudi
Bangalore
Bangalore District
Karnataka
India
560004

Domino's Pizza reviews & complaints page 181

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Address:380015
Website:www.dominos.co.in

I had ordered pizzas on 27th november 2016 at 20:52pm for 431 rupees the and made payment through paytm wallet. The dominos website returned a error message but the paytm wallet showed "success" for transaction. I called dominos to check of they received the order and they said no you didnt make any order
Now my paytm wallet says "succees" and they are not replying on this query because it's "succees" from paytm. I need my money refund...
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Deepeshsnair
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Customer services & delivery

Address:Thiruvananthapuram, Kerala

We have made an order at 8:46pm on 30/11/2016 and order no is 92 at technopark trivandram branch. now the time is 11:15pm and we don't get it delivered yet. we dunno how to express our frustration. worst ever services seen. even the customer care people are not responding properly. we will make sure not to go for domino's order in future. attaching order screenshots...
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A
Abhimanyu Naruka
from Patna, Bihar
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Debit card transactions not reversed and no order served

Address:411028
Website:www.dominos.co.in

On 19th November 2016 i went at Magarpatta, Pune branch of Domino's and placed order of total Rs 325. I paid the amount using my HDFC debit card but the card swipe machine was not working and payment receipt wasn't generated though i got message of debit Rs from my account.

The staff available on counter asked me to swipe the card on second machine and assured that the previous failed transaction amount would be reversed in...
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A
Anukriti Trivedi
from Chennai, Tamil Nadu
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Service and delivery

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:www.dominos.co.in

I have ordered from dominos and got my pizza and other stuff after 40 minutes of order which is quite late and the pizza is no longer left eatable as it was not at all hot and when i registered a complain even after waiting and file complain for 5 consecutive times i received a call yesterday from the manager and the kind of response he gave me was not expected he just said sorry for the next time we take care of that;which is pathetic as...
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Address:Chandigarh, Chandigarh, 160047
Website:dominos pizza

I had ordered pizzas on 25th November 2016 at 7:51PM For 652 rupees(after discount) nd made payment through paytm wallet. The dominos website returned a error message but d paytm wallet showed "success" for transaction. I called dominos to check of they received the order nd they said no u didnt make any order..After that I ordered again(with discount) paid in cash inr 652 rupees..
Now my paytm wallet says "succees" and they r askin...
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Obed Daruwala
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No refund from failed transaction and no reply to query

Address:Pune, Maharashtra, 411013
Website:www.dominos.co.in

Two transactions of Rs. 563 each failed on 2nd November. Payment was made through MobiKwik. Contacted MobiKwik. They said it shows successful at their side and told me to contact merchant (dominos). Tried contacting many times through multiple ways (email, customer care chat, feedback page etc.) but didn't get a single response. Please help me get a refund or at least a reply from them!...
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D
Dev Maheshwari
from Delhi, Delhi
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Refund Not Received after 20 Days

Address:110024
Website:pizzaonline.dominos.co.in

I had Ordered Pizza from Domino's on date 10 Nov 2016 From Vasundhara Enclave Branch, I Paid in advance 289 for order through my Debit card, however, I had not received any order in next one hour whereas it was mentioned that it will be free if not delivered in 30 min. nobody even tried to call and update me I kept on trying to connect for the status of my order but no one responded to my calls, even though they had not provided delivery...
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S
Sumathi Sivaramakrishnan
from Bengaluru, Karnataka
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Dominos showing failed transaction after money deducted from paytm

Address:560103
Website:www.dominos.co.in

Hi
On 21st Nov I made two transactions -

* This order dominos claims payment was not successful and hence not delivered - but money was deducted from Paytm - Paytm is claiming transaction successful hence dominos needs to initiate refund
*
* BILLDESK Order #HPT[protected]
* Paytm Cash Txn ID [protected]
*[protected]:56:29 PM
Rs 662
-

The below mentioned order...
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S
Safdar Wahab
from Noida, Uttar Pradesh
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Bogus charge

Address:New Delhi, Delhi, 110025

On 27th nov i have order through mobile app. Order was suppose to deliver at aligarh, The amount was debited from my paytm acount .but no order placed, i paid again through net banking and again made the order so paid twice for one order, please do refund my amount of 426 Rs/- .
I have paytm transaction slip but my dominos app on mobile showing failed order.then how come money deducted?...
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K
Kajol Maker
from Mumbai, Maharashtra
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Payment return policy

Address:Mumbai City, Maharashtra, 400709
Website:Dominos pizza

I had placed the order for pizza on 27th November, 16 order was placed through debit card. My money was deducted from my account ie Rs 150 however my order was not placed rather I had to place the order as COD. I had made the payment twice for single pizza. When I contacted them, there was no response from them after filling their feedback form, no one contacted me regarding my issue.

My reg mobile number is [protected].br...
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P
ppawar2
from Mumbai, Maharashtra
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Online order got placed at wrong location

Address:411033
Website:www.dominos.co.in

Today on 27th november 2016 at 8pm i ordered a pizza from chinchwad, pune location online.
It's zipper automatically selected my location. There was no option to select restaurant location.
Unfortunately my pune order got automatically placed to chennai restaurant.
After 45 minutes, they called me and said the order will be cancelled as location is in tamilnadu.
Restaurant address:-
Chrompet,
#21,...
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A
Anekant sheel Jain
from Delhi, Delhi
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Unprofessional and unethical behaviour of manager

Address:110016

In the green park main market newdelhi I went on nov 27 with my wife and two daughters on my younger daughters birthday and we ordered for rs 564. The debit/credit card machine wasn't working and I stood there patiently for 20-25 minutes. Finally the machine worked and I gave my debit card and payment was done. Then, they didn't give me the bill. I didn't even know my order number. Upon asking again and again for my order finally...
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Y
Yuvraj Tank
from Bulandshahr, Uttar Pradesh
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Refund of money which is debited from freecharge

Address:201016

Yuvraj.[protected]@gmail.com
Hi Team,

I ordered Dominoz pizza from dominos site on 25/11/2016 and paid the amount through freecharge account, 627 rs is debited from my freecharge account. But at the end, order did not processed. When I checked with dominoz they confirmed that there is no such order.
Could you please check and refund the money.

Please see the below details and mail.

Amount:...
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Priyanka Sonavane
from Mumbai, Maharashtra
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Kindly check and refund the amount

Address:Mumbai City, Maharashtra, 400067
Website:Domino's

Today i have order through mobile app. The amount was debited from my Kotak debit card at DOMINOS53744.but no order placed ... Transaction detail given are below. Kindly refund the amount.

email - [protected]@gmail.com
mobile no - [protected]
transaction amount - Rs 300
transaction date- 27.11.2016
payee - Dominos, Gurgaon
Transaction Id :[protected]
Kindly check and refund the amount...
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Address:122001
Website:www.dominos.com.in

Hi,

I placed an order on 27 Nov 2016 at 10:30PM, and waiting for guy from domnios from 11:00 PM to 11:30 outside the house, But nobody appeared from dominos and on calling on dominos sector 39 gurgaon, India. noone is ready to take the responsibiliy of order i placed instead they cut the call thrice. And senior guy Amit respnded me at last that we can not do anythng if it is not delivered or your order is not recorded in the...
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JitendraAgrawal
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Pizza delivery 26 nov 2016

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301

Hi, today I order pizza worth 1741 rupees from Sector 63 noida outlet. It was delivered approximate after 40mins and it was not hot. When we asked for refund than I was told that it's bulk order. If it bulk order than it doesn't mean to have cold pizza. After talking to manager, it was agreed he will resend the whole order . Again it was delivered after 30 mins but not whole order. I don't received cold drink. Again I call to outlet and i...
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Somit Agrawal
from Dehra Dun, Uttarakhand
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Used abusive language to female

Address:Jaipur, Rajasthan, 302012

The person named Naveen used madarchod and bhanchod words when we complaint for pizza. They have kept bouncers if any one complain avoid jaipur vidhyadar nagar dominos. We have Oder pizza online and we are regularlly odering pizza by [protected]. We got half baked pizza we called him buy they start making laugh and start abusing I have recoding if any action not taken I will viral this on social media...
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Rahil Parekh
from Mumbai, Maharashtra
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Horrible food quality and inconsistent fillings

Address:Mumbai City, Maharashtra, 400004
Website:Dominoes.com

The manager named santosh was horrible rude. We asked him about the filling of cheese in veg cheesy pizza and he was not ready to accept it that he had hardly put any cheese on it. We can show you the image of it. We were literally having bread slices . I want dominoes to make for it. We were treated rudely and plus the quality was horrible. This picture is going to go viral. Its the dominoes at opera house mumbai. I was a regular at dominoes....
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Priyadarshini ambarishan
from Bengaluru, Karnataka
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Refund not yet received after 22 days

Address:Bangalore, Karnataka, 560047
Website:dominos

I had placed an order on wednesday, 2nd November 2016. However, after the payment was done and cash was debited from my account, a pop-up said that the order couldn't get pushed to the kitchen, and my amount will be refunded. I haven't received the refund yet. i have already registered 3 complaints with them in the customer care.
I request you to please help me out....
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Rishu R. Shrivastava
from Mamit, Mizoram
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Payment through freecharge

Address:Darbhanga, Bihar, 846004
Website:dominos

I had tried to place an order of Rs 322 on dominos website order number [protected] and Payment was made through Freecharge. Although amount got debited from my freecharge account but I did not get any confirmation from dominos regarding order and hence I called the dominos shop where I placed my order. They said they have not received my order. Now I need my amount to be reversed in my account as soon as possible......
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