Domino's Pizza Complaints & Reviews

Today 23/11/2016 I called in dominos to order a pizza, I placed my order and said the coupon cide I have had, the girl Manisha picked my phone up and laughed at me as it was not the code for offline, I placed my order online and put the code received by dominos OLO25, then the same girl called me to confirm my order, when I said the process I did, she challenged that this type of code dies not exist, then continued argued with me and both...

Hi,

This is second time I am writing and till now no response on my complain.
I ordered one pizza from domino's as they committed delivery will be in30 minutes however I got my order 15 minutes delay.
I asked for free they said we will not give free but you will get 300 Rs off/ refund. I called many times they are not refunding amount.
This is very disappointed, it was my first order which I placed.br...

I had tried to place an order of Rs 390 on dominos website and Payment was made through Freecharge. Although amount got debited from my freecharge account but I did not get any confirmation from dominos regarding order and hence I called the dominos shop where I placed my order. They said they have not received my order. Now I need my amount to be reversed in my account as soon as possible....

Through the above order ID [protected] of Freecharge transacted on 20-11-16 on the Dominos website for Rs 245, the confirmation of the same didnt go through to Dominos and they didnt accept the order. Hence I again paid the same via Order ID [protected] for the same and they then processed the same via Order No. 122.

Hence, request you to reverse the said amount and credit the same to the same account through which it was placed...

I had placed an order online on Saturday, 19th November 2016. My order got cancelled and transaction didn't fulfilled but my amount was debited from my Paytm account, I haven't received the refund yet and I'm not familiar with such an incident and don't know how this works.
However, I request you to look into this immediately, so that I get my refund back ASAP into my Paytm account...my emailidis [protected]@gmail.com...

I Had Raised Complaint against your failed order placed on a date[protected] almost 10 days gone.I had not received the order which was prepaid. however, I escalated this on the very same day and got a call from your respective outlet and the SPOC said my refund will be deposited back within 7 working days. now it has been almost 10 days I have not received anything yet. could you guys please let me know where is the problem. do you want...

I have ordered a Pizza through your app on 11th Nov. Balance 301Rs. has deducted from my account. after some minutes, i have recieved a SMS that your order has been canceled due to our restaurant issue. your refund will be deposited within 4-5 working days into your account. but today is 22nd Nov, no refund has been process still. what can i do now. please suggest...

I had placed an order on Saturday, 19th November 2016. However, after the payment was done and cash was debited from my Paytm account, a pop-up said that the order couldn't get pushed to the kitchen, and my amount will be refunded. I haven't received the refund yet and I'm not familiar with such an incident and don't know how this works.
However, I request you to look into this immediately, so that I get my refund back ASAP into my...

I placed an order as guest user on 19th november 2016 at 7:49PM amounting to Rs.308. I plaid the money through airtel money and received txn ID:[protected]. However the browser showed an error saying the transaction was failed. I called to Dominos gachibowli (restaurant which delivers to my area) and was told they didn't receive any order on my name. Also I didn't get any order number as SMS.

After 20min, I placed the same order...

I tried to order pizza using domino's mobile app. Pizza selection process was done and I was redirected to payment process. Once I complete the transaction process it showed that the session was closed and the amount was deducted. But the order was not placed. Then I checked my bank statement. It showed that the amount deducted. Pl help me in this regards....

Yesterday i placed order at 9:50pm from gurgoan set 33 for 5 pizzas & made online payment of 570 rs. At 10:30 delivery boy derinder called & confirmed location till 11pm he was callin & gettin location conformed only at 11 he rudley sope to me & disconned call sayin im not comin for order as it out of my area.
I want my money back & fire him too....

I ordered Pizza Online. Order Number 267. The order got placed at panvel while I live in Andheri.The order got canceled without any notification, infact I had to call up after 45 mins at the Dominoes outlet to hear that the order is cancelled.
This level of inconvenience from Jubiliant Foods is not expected.
I am Highly Disappointed at this type of service and conduct with consumer....

I visited N block cp' s domino's on 20th novemberand order pizzas worth 471 Rs. I wanted to make payment throughcr. Card but when I entered my pin. It showed failure of network so I made paymnet through cash. But later on I found that payment has been deducted from the card as well.. Kindly help.

I request you to please refund the money that has been deducted from cr. Card ending 6101.

Gauri...

Making a fool of customers by accepting online orders and asking them to rather collect it from store when home delivery is placed and telling them after 2hrs that their order is cancelled when the customer is waiting in their outlet and telling them that refund maybe processed this is how customers are treated in Dominos pizza east Patel Nagar market branch of new delhi. Customers be prepared to get cheated and been treated as fools to run...

I am located in pune and i ordered pizza using the mobile application. Online transaction was successful, but the order was cancelled by dominos. Not yet received the money back nor I have got any sort of message referring to the refund. Please check and get back to me.

The message i received after transaction :-

Thank You for using the debit card ending XXXX for Rs XXX.XX in GURGAON at DOMINOS53744 on[protected]:14:19:52...

Today i have order through mobile app. The amount was debited from my HDFC credit card at DOMINOS53744.but no order placed ... Transaction detail given are below. Kindly refund the amount.

The amount is big so I need to get back asap ..
need an urgent reply to the query

So kindly plz let me know the status ...
So that I can place order on sites
So kindly do reply...

Date of the incident : 18th November 2016 (ORDER DATE/TIME : 11/18/2016 10:28:15 PM )
My number - [protected]

I placed my order online for Rs 712 and the address that was input was Gwal Pahari Gurgoan. The order was accepted and payment was made online by debit card and process successfully. However, I received a call stating that my order would not be delivered as Gwal Pahari is not within Dominos range and was told...

Today i called dominoz to order pizza but they have informed that offer is eligilble on online order so i placed order online buy 1 get 1 free order no 171 but i have received only 1 pizza. Very much disappoinment for promises given by dominoz to customers. They are fooling customers by giving false promises. I gave called them but no satisfactory answer from them....

Order pizza Delux veggie from shop no-10-11, old municipal bldg 18 June road Dr. Atmaram borkar road Panjim outlet with invoice no:DFI65825/2016-17/40510 and order no:123 dated.18/11/2016 order recieved by Sweta G. We found a cockroach in it and we call the chief manager of the outlet but he send someone and we showed him the pizza with cockroach but he refuse to accept there mistake. We request you to take strict action against them so that...

Hello i am chitwan
I ordered a chicken parcel
And there is no chicken in it
Only 2to 4 pcs
Then what should i do know
I wasted my money on chicken parcel
I doent want order it because i know it there is no chicken in it only and only recieved two to four pcs in it
I better go to street and order anything of chicken and i throw it from my house
And doent want to eat that wastage product...