Domino's Pizza Complaints & Reviews

Why dominos charge service tax (St) on free home delivery?
Its not service but its kind of sale so they are not authorise to charges such tax.
But they should charge vat on sale but not st. On online order of pizza why dominos charge st? Screen shot of letter of depy. Commissioner for regarding this issue is attached. I also research on internet for this....

Hi all,

I did my life’s biggest mistake of daring to enter domino’s outlet ar sector-29, gurgaon.
I checked in the restaurant on 12th september around 1:30 pm n order 3 veg singles and a coke.
The pizza came in all in terrible condition and the pizza base was also not even baked properly. On requesting to change the same from the people at the billing counter they saw and called the shift manager named mr....

Dominos gas been repeatedly giving discount offers which can be redeemed only online and their third category website never accepts discount coupon codes. They charge crazily on pizzas and when we call and say the website is not accepting code the staff says sorry we can't do anything take it without discounts or leave it . I had this experience couple of times now at Dominos outlet at Himalaya Mall Ahmedabad.
I look forward to some...

I placed an online order on dominos website for amount rs 510, my order automatically got routed to - sector-16, sco-24, sector-16, urban estate faridabad, faridabad-121002, ph. No.[protected], [protected],... After this i received a call from form the same restaurant that they will not be able to deliver my order and transferred the order to — crown interior mall, faridad - dominos, i had a word with anmol singh, and he told me that now...

I have ordered food online through website www.dominos.co.in
Order made on : 19th sep 2016
Ordered items : veg extravaganza, chef's veg wonder - 2 medium sized pizzas's

Amount deducted from card : 1202 inr
Order no : 6
Status : successful

Complaint : not recieived pizza's

I made several calls to dominos enquiring about my order and they mentioned they did not received...

I always order from the same centre at around 10 to 10:30 pm. This time when I ordered at 10:30 as per the rules of last order till 11pm, he refused to deliver saying delivery boy is scared to go at this time . I am very disappointed .my area Daba also comes in Ludhiana so if you claim to deliver it all over city, how anybody can refuse. Moreover it is just 5 km from the dominos .iam unhappy with the service....

I have been regular customer of dominos
Bt since last couple of months i m disliking it
I order pizza from dominos byculla near anja school
From past couple of months everytime i call i mostly order pizza combo which contains four pizzas tomatoe onion capsicum and corn
Bt everytime dey r saying pan pizzas are available which is more costly
Where the hell is the stock den from past couple of months i...

TODAY I ORDERED TWO PIZZA'S. But the quality which i got was so dumb that we needed to throw the pizza out.. The toppings were so poorly done.. The paneer and the capsicum were stale.. The base wasn't crispy at all.. The pizza's were of 500/- which wasn't worth .. Totally wastage of money.. Last tym when I ordered the pizza I was delivered late.. Now the quality falls.. Now I am very upset with ur service that u are providing.....

Pizza was not taken into order, but the money was promptly debited from my bank account.I called the customer support for domino's and they told they will return the amount within 7 days.But there was not a single call from them to know the problem.Neither did they mail me.I had a lot of trust on domino's pizza up till this very moment.I need my money back as soon as possible....

I took the offer buy 1 get 1
In that i selected two pan pizzas from signature costing 425 and two pan pizzas from supreme costing 480
unneccasaryily the billing person clubbed the signature with supreme and charged higher and when i told him about this, he told me that sir you are wrong i have done right
and then i called upon the store incharge then i talked to him, then he told sir sorry
main apko pepsi de deta...

Yesterday (9thsept2016) i had ordered for plain onion pizza (Mrp rs.49) and choco lava cake at the dominos outlet beside new empire cinema (New market) around 6:10 pm. After billing when i enquired about the net amount the server named 'swagata' said that she had placed regular pan onion instead of plain without my consent. I didnot like the taste of the pizza and wanted plain instead but she refused to change or refund claiming that the...

This is really irritating and sad to know dominoz people manage their database. I ordered buy one get one pizza and paid through paytm. Also the payment was successful but I didn't receive any order number. I contacted so many dominos and finally after contacting so many numbers one finely matched from where I ordered the pizza and that pizza guys tells that ur number is not even registered. What is this guys. I am almost a regular customer...

This refers to order no 255 dated 9th Sept 2016 amounting to Rs 590/- The order was place online through Dominos website @ 9:39 pm and payment was made through my Credit Card. After waiting for more then 40 mins I called Customer care[protected] several times and they transferred line to concern outlet (Velachery Chennai) and the executive responded saying order will get delivered in 10 mins. Again when i called back at 10:35 they again...

I placed an order on 9th sep 2016 at 9.40 pm with the vasant square mall outlet of Dominos, order number-587, with mobile number [protected]. I called the outlet at 10.30 for about 10 minutes but nobody picked the phone, after calling for like 20 times, somebody picked up and told me that pizza was just being cut and it will be delivered in 1/2 hour. But it wasn't delivered in the time. I called again at 11.30 pm to check the status, again...

This seems to be a very shameful thing, that you try to be smart with your customers.
I placed an ORDER on 9th Sep around 10:30 pm by calling[protected]. and was transferred to one of your stores in Sector 50 Noida.
I placed an order as mentioned on my bill. The guy asked me for Rs 406.
and he gave me a bill for Rs 6.
KINDLY TELL ME WHATS IS GOING ON?? WHY ARE YOU MAKING YOUR CUSTOMER A FOOL AND WAISTING MY...

I had ordered the pizza online and the order got placed at 12 I kept on waiting for the order as it had not been delivered, there was no reply from the restaurant nor they picked up the call, at 11 at night they say it was buy one get one day so it was not delivered.
I want a refund.
I also want these people to understand is that they should not put anything on offer if they cant handle the load....

Today we have placed an order on dominos at 8:36pm Online. The Order is not yet received and the time is 10:32 pm (2 Hours gone by)!
This is pathetic service as we have paid Online so the Restaurant does not look concerned at all.
Their restaurant at Sector 4 Dwarka, still sounds careless and delivering false promises of delivery!
It is heights of Ignorance and Since 10 pm they are promising delivery in 5 minutes.br...

I ordered 2 pizzas under buy 1 get 1 scheme today.I also paid rs. 505 using mobikwik wallet but dominoes sent a mail saying that 'We were unable to place your order to the kitchen due to some technical reason. '

Transaction number is cd[protected] dated[protected] amounted 505...as stated in the mail.

Please refund money as soon as possible.

Please reply soon.Expecting a quick resolution to this...

I once went to dominos they asked for my phone no. so i provided.After that i never ever went to dominos again till now.But every now & then they keep on sending text messages regarding new offers to me i am so tired of it.its so disturbing they keep on sending text message about their menu & discounts & its annoying please its my request to consumer complaints board that instruct them not to send text messages to customers....

This refers to order no 200 dated 24/08/2016 amounting to Rs 247/- The order was place online through Dominos website @ 8.32 pm and payment was made through my Paytm Account against BILLDESK Order # GPT[protected] and Wallet Order id [protected]. The Pizza was delivered approx.10 minutes late and the Delivery Guy Arun confirmed same and when we called the Restaurant @ about 9.12 p.m, the person on phone confirmed that the payment will be credited...