Claimed

Domino's Pizza Complaints & Reviews

1
Last updated Mar 31, 2024
Complaints 6564
Resolved
724
Unresolved
5840
Quick Links
Statistics
Share
Contacts

File a complaint to Domino's Pizza

Having problems with Domino's Pizza?

File a complaint and get it resolved by Domino's Pizza customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Domino's Pizza
Customer Service Contacts

Domino's Pizza Phone Numbers

Toll free
1860 210 0000
257
194
Fax
+91 12 0439 6946
+91 33 257 7593

Domino's Pizza Website

Domino's Pizza Head Office Address

No.38, Ground Floor, Bull Temple Road, Basaveshwara Temple Road, Basavanagudi
Bangalore
Bangalore District
Karnataka
India
560004

Domino's Pizza reviews & complaints page 197

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
shiver
from Noida, Uttar Pradesh
Report
Copy

Money is deducted from my bank account and it is failed.

Address:Meerut, Uttar Pradesh, 250110
Website:dominos

I have made a order of peppy panner pizza of medium size today that is 7/8/2016 at 4:00 p.m. When I am making payment my money is deducted from my account Rs.358. But it is not showing that I have made the order. I want my money back .or deliver the pizza.its being 2 time that this is happening with me..my previously money that is deducted from my account. But still it is not refunded but this time I want my money back.....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Peddy16
from Delhi, Delhi
Report
Copy

Order not confirmed

Address:Dehradun, Uttarakhand, 248001

Hi
This is Ankit. I tried to order a pizza from Dominos on 06 Aug 2016. I made the payment of Rs 273/- through SBI net banking. Details of which are:-
GSBI[protected]IG0CMCFJO5

Payment debited but order was not confirmed. Pls assist me to get my money back
Thanks n Regards...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
vrmvshl
from Mumbai, Maharashtra
Report
Copy

Didn't received pizza after ordering

Address:400708
Website:pizzaonline.dominos.co.in

I had placed 2 orders for pizza at 9:30 pm but till 11:30 i didn't received the pizzas. I tried at customer care but my phone was kept on hold and no body supported to get information on the status of my order.
The airoli, navi mumbai branch was not even picking the call.

My 1st order no. Is 611 and trace no. Is cc[protected]
My 2nd order no. Is 626 and trace no. Is cc[protected]

I need my money back...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
Dhiraj Sahoo
from Chennai, Tamil Nadu
Report
Copy

Pizza delivered was without 3 toppings and extra cheese

Address:Pune, Maharashtra, 411058
Website:www.dominos.co.in

Hi
I dhiraj sahoo ordered pizza veg extravaganza large order 218 invoice no dp166188/[protected]/25290
order was made online but when pizza was delivered and I made the payment the delivery boy left post which we sat to eat it has horrible to find that 3 toppings jalapeno black olive and golden corn were missing also it was sad to notice even extra cheese was not provided it completely switched off my mood to eat pizza it was...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Archana Bharti
Report
Copy

Faulty pizza

Address:Varanasi, Uttar Pradesh

Today I got msg of 50% discount at 10:20am and in the evening I after confirming about the discount and by submitting the coupon number afterly ordered for a spicy triple tango pizza. But when I got my ordered pizza it was not discounted my coupon number was CMR454D2DEEF8 valid till 15 august...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Amit Hasnani
from Mumbai, Maharashtra
Report
Copy

Pizza not delivered

Address:Mumbai City, Maharashtra, 411045

I have had the worst experiance with dominos second time i ordered pizza at 10.5 itsbeen 11.30 and pizza has not arrived yet to my place.. When i call dominos ghatkopar branch, mumbai they say that the bread got over that we could not deliver the pizza.. Thats their problem why dint they tell me that... I got the order no. 488... I ordered it at 10.05 i dint get the pizza till now. My friends are hungry we dont food to eat.. What are we going...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
B
Bhagyashree Bende
from Mumbai, Maharashtra
Report
Copy

Pizza not as per standard

Address:Mumbai City, Maharashtra, 400097

Hi this bhagyashree from mumbai.I ordered cheese burst pizza n veg parcel bt the upper govind nagar branch gve delivery wherein I notices zingy parcel me paneer toh na ke barabar tha n cheese burst ws no whr like cheese burst .thr ws vry little cheese equals to no.when contacted branch mr abhishek the head said he will gve pizza free nxt time n kpt the phn..this is nt the service expected frm u people.kindly chk this matter as I am regularly...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Akshay Mangla
from Delhi, Delhi
Report
Copy

Ambience of the store

Address:North West Delhi, Delhi, 110040

This to inform you that i recently went your one of the franchisee at G3S mall rohini sec 11 delhi, the ambience of that store is very unhygenic . There were lots of flies( mosquitoes) in store and the floor to was very dirty. We are paying our taxes so why are we not getting apprpriate services from such big companies. Also the staff there was not helpfull . Store looks like a cheap resturant it needs renovation too ....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sanjay Kumar Kundu
from Varanasi, Uttar Pradesh
Report
Copy

Incorrect Pizza Provided, Store condition pathetic

Address:New Delhi, Delhi, 110025
Website:www.dominos.co.in

I would like to bring to your notice the Domino's Pizza Outlet in Jasola Vihar New Delhi Outlet at Living Style Mall.
1) AC is not working from 5th July when I had been there for a family birthday gathering. The AC's are still not fixed.

2) I have ordered for two Non -Veg Pizza, as my daughter insisted for the Burger pizza I ordered a primium Non -Veg Burger Pizza . A Veg Pizza with Capsicum and Cottage Cheese delivered...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
prerna babber
from Agra, Uttar Pradesh
Report
Copy

Delayed and never got my order

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301

Sector 50 noida (U.P) branch of domino's
We ordered but never received it every time I called they said itz been dispatched and must b reachng u in 5 min but those 5 min were as long as 2 hours and evrytime in evry half an hour I calld to check d status they only said ur order has not been punched and I repetd my order thrice but still it was not punched and every time they said it will b dere in next 10-5 min. I waited for 2 hours...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Moksh Sevak
Report
Copy

Fraud for making pizzas

Address:Begusarai, Bihar, 851101

I have order reg. Ht dbl_che margarita pizza and they have gave me without toppings where Ientioned in my order. They argue with that they have consider without. Then again serve me pizza with toppings with same pizza.

It's completely blunder. It's a bad name of domino's. Do action against the same. Legal action.

They treat customer as a duffer....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
Surashmi Gupta
from Mumbai, Maharashtra
Report
Copy

Did not receive order cancellation confirmation

Address:560103

Hi,

Domino's Restaurant Address
Yelahanka Satellite Town, 719, Mig Sector 1, Doddaballa Pur Main Road, Yelahanka Sateelite Town, , bangalore - 500064 Ph.no.[protected]/ 11/ 12/ 13/ 14/ 15, [protected]
Guest Name :
Surashmi Gupta Guest Mobile :
[protected] Guest Address :
Tower 2B Vrindavan Tech village ALALA SANDRA BANGALORE INDIA Txn No :
GHMP[protected]
Order Number...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
F
Firdaus Dinshaw
from Mumbai, Maharashtra
Report
Copy

BBQ Chicken Pizza - delayed delivery

Address:411048
Website:dominos.co.in

We had ordered one Med HT BBQ Chicken from Dominos Pizza (Jubilant Foodwork Limited, Ground Floor, Shop No 17, 18 & 19, Parmar Pavan, Kondhwa, Dist Pune, on 3rd August 2016 for home delivery - order no. 128; Server: SHYAM P.

It was informed that there would be a 15 minute delay due to rains. However, the Pizza got delivered over one hour late and that too absolutely cold. By the time our daughter, for whom it was ordered had...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
H
Him123
from Gurgaon, Haryana
Report
Copy

Order not delivered even after multiple calls

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:dominos.co.in

If this review matters to your higher management. I did not receive the order even after 3 hours. After 1 hour of booking (Booked at about 8:45 pm on 15-july-2016 over phone at sector 48 noida). The outlet stopped answering the phone. Called your custome care... Even that kept me on hold for more than 18 minutes (Have the call records and snapshot). Finally at 11 pm had to arrange for some stuff for my kids and guy came after 11:30 pm, which...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Smitabayas
from Bengaluru, Karnataka
Report
Copy

Never received my order or refund

Address:560066
Website:Domino's Pizza

I have ordered online pizza from Domino's. My order number 200 is dated on 05/22/2016 of an amount of 421/- on the order name Shrikrishna. I ordered pizza at 5 pm, but not received the order. I waited for 2 and half hours and then called Domino's, they said they have missed my order, as its their mistake i asked them for refund but they refusing to give instead they are saying they can deliver order a pizza but cant give my money back.br...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
prateek.agrawal
from Gurgaon, Haryana
Report
Copy

Unreasonable service tax on home delievery, late arrival, coupon problem

Address:New Delhi, Delhi, 110062
Website:pizzaonline.dominos.co.in/review/order

There is no service tax on home delivery which is implied on my order apart from it I didn't receive my order even after 65 minutes and still waiting for my order which is violating your 30 minutes delivery guarantee and store also promised for 45 minutes which was not provided.
coupon of 25% was promised as I applied code TMP25 but only 20% discount applied on my bill.
Please resolve my issue...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
anand mankhand
from Delhi, Delhi
Report
Copy

Pathetic customer service

Address:New Delhi, Delhi, 1
Website:pizzaonline.dominos.co.in/menu/D/GURGAON/SECTOR%2042%20(CENTRAL%20COURT)/66218

I called up regarding to reedeem a coupon in Guragon first he was not knowing anything advised to call on[protected].So, i landed calling on that number somebody transferred me to Mr. Gaurav from online sort of department.He put me on hold and knowing nothing about the coupon and advised to write an email.I asked what is the problem that you are advising to write and cant you help.Then i asked to transfer the call to Supervisor he was asking...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
P
Priyanka05
from Ahmedabad, Gujarat
Report
Copy

Non delivery and non refund

Address:Pune, Maharashtra, 411057

I have placed an order with order no. 55 at dominos hinjewadi. I made the payment online. Now when i call at the outlet they are saying it cant be deleivered. Then y the hell did you accept the order and if i asked them to refund they are not ready to do that as well
They are asking me to come at their outlet, then does home delievery makes sense???
Kindly let me know how do i get a refund...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
ramanprabhu
from Bangalore, Karnataka
Report
Copy

Delivery men Rash driving

Address:560100

Would want to communicate a horrible experience I faced with Dominos last month. When I was commuting to office on last 4-July, I met an accident on the road due to rash and wrong side driving of a Dominos delivery guy. The guy literally pushed me to the end of the road and I fell down and was bleeding badly. Also, my clothes were torn and my mobile display got broken). The store manager is still not able to answer me or identify the guy....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
Varinder Aneja
from Gurgaon, Haryana
Report
Copy

Misbehaving

Address:Fazilka, Punjab, 152116

Today i visit dominos abohar punjab. Manager dominos mr sunil kumar use abuse language wid me. I bought 2 pizzas medium & two pizza burgers. My issue is buy 2 two pizza burgers wid coke free but at the time of billing not clear about conditions. I want to complaint register but manager store said ja kardo complain no need customer jo karna karlo. I am regular customer of dominos but i am not happy of bad service.
Mob no [protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy