Domino's Pizza Complaints & Reviews

Last 3 day back i was ordering 2 med size pizza and other thing and requested the person to give me 15 pcs of chilli flakes and oregano. But he simply dined and told that only 3 pcs can be given cos its the company rules and i have cancled the order. As i am a regular costomer and that manager also said that we dont need ur order and kept the phone so i just wanted to know is there ant rules for oregano and chilli flake that wit one pizza...

I order a pizza and two other things from the domino pizza vaishali nagar jaipur by 3:00 then i called and tried cancelling it by 3:07 the boy on the call told me that he cant because order is in oven and going to be ready soon and will receive my order within 30 mins but then to change one of my side order i called again and he said mam will take 7 more mins i agreed but then i received a call from delivery boy by 3:40 that he is still looking...

Subject – deteriorating quality & services of domino’s india (noida, sector 48)

Dear sir/madam,
We are regular pizza eater of domino’s but regret to inform you that quality & services of domino’s outlet noida sector 48 is very bad.

We have recently shifted to this area, the experience of food & service from this particular outlet is terrible. we have ordered 4 to 5 times from this outlet nd the...

I had ordered a dominos farmhouse medium cheese burst pizza I got delivered less number of sashes of seasoning and chilli flakes, dheerender Yadav the delivery boy was not carrying any extra sashes and when asked bout it he was not at all obedient instead he started back firing with words .
After this in front of the delivery boy I called the branch the woman Shweta over the phone also started confronting instead of apologising because...

I have placed an order for Pizza delivery was late on this day delivery man said that that he was lost in the society and he could not find my home and gave stupid excuses like that 30 minutes delivery is just for reaching the society of the particular place. What is uses of that guarantee if you can't deliver a pizza in 30 minutes moreover it took around 50 minutes to get the delivery of a small pizza and after that lame excuses. I'm hardly...

I have ordered a pizza yesterday and got a very poor quality of it no proper cheese and base is messed up . and decided to complain about it .whenever i order a pizza there is always some quality difference what they provide at the restaurant and what they deliver at home .
i am a regular customer and i already complaint about it many times but again i got the same kinda delivery ...
order no. 95
date[protected]
time...

I have ordered pizza online from dominos on friday evening (8/7/16). which was fulfilled by sjr i park dominos. but whilr placing the order i opted for netbanking payment, after entering all my credentials i got an error "sorry we coul not process your payment" and redirected to payment page again and in 2nd attempt i could place the order without any issues. but both the time amout got debited which 548 + 548.

Please help...

Hello my order no is 521, which i have placed from l 17 gurgaon to outlet sector 14 and i have tried to call restaurant but they are not responsding my call..I have waited for whole night as it was showing dispatched but i had not received the parcel
Its been so irritating i could not explain, if you don't want to deliver an item why the hell you accept the order then you tried to show me that it's on the way and an all that. I could...

I called on [protected] for order of garlic bread, pasta, cheesy dip and zingy parcel. I called them at 10:50pm on 10th july 2016. First they listen my order and when i confirmed my address they refused to deliver. First they said that it will be delivered in 50 min but when i asked for 30 min guarantee they refused to deliver by saying that the area is outside their delivery area. I had guests at my home suddenly and i feel very shameful...

In 10 july 2016 time 04:30 pm i going to take pizza for nearest dominos shop from 7 seas mall.
I placed my order but after 25 minutes that means 04:55 pm my order is not delivered for my table his front of counter for dominos.
I ask you for staff after 25/minutes his is not able to answering me then i ask for manager but he is also blame me then after take a action.
I have waste my money and time also and take a worst...

I ordered a pizza on mobile app, and the manager on duty called me to abuse me.
He said" Gaand maraa"

And when I called back, the lady on call, transferred my call to the same manager, and he again started abusing and threatening me.

He said that he belongs to some Village Gadhi, and asked me to come to some place named as Lohia Park to have One-to-One with him.

Please teach some manners...

This complain is against dominos pizza restaurant who did not deliver my pizza on 25th june 2016, despite i paid an entire amount of inr 433 to them online on 25th june 2016 10:45pm (via paytm). they promised me to send pizza within 30minutes, but i did not receive even a single call from them. i waited till 26th june 2016 12:30am and post which i had no option except to sleep without dinner and acidity as dominos mentioned in their portal...

This was one of the worst experiences that i had with dominos. It was my kids birthday and booked the order of 11 pizzas and 1 garlic bread to be delivered at 7 pm. Since it was a kids party and i wanted the order to be at 7 pm sharp. The guy at counter confirms the same.In the evening the order came late at ard 7.25 pm, by that time most of the kids were given some other stuff to eat as u could not keep small kids hungry.
Also, with...

Sir/ma'am

This is with reference to invoice no. dpi65957/[protected]/35072. i ordered 8 regular pizzas veg singles, 2 garlic breads, and "3 veg taco and 1 chicken taco" for home delivery. but when i received the order. i got 3 zingy parcel and 1 chicken zingy parcel. i had a talk with the guy gaurav k. who took our order. he told us that he'll send tacos and we have to pay rs.438 extra. so we agreed. the guy came with the order....

Outlet called me and said pizza cannot be delivered. because it is out off range.

My concern is,

I placed order online through mobile app.
I have given correct address and correct area.
I have nearest out let at the distance of 200 mt.

But why my order went to other area, and more over outlet manager sunil (hinjwadi, pune) called me up and said i am cancelling order. or come to...

Hello,

I would like to bring your attention to the problem I faced. I almost chocked and was about to have a serious health issue of internal bleeding if I would have swallowed the sharp metal piece in the pizza delivered by Dominos-IBC, Piplod, Surat.

I found a sharp metal piece in the pizza which I had home delivered from Dominos-IBC, Piplod, Surat.

On finding the metal piece I informed the...

I placed an order of pizza on 6th july, 2016 at 00.15 am. the area from which i ordered was jail road, new delhi. as i am a corporate employee of british telecom in gurgaon which is a premium customer of domino's. however, when i asked for the corporate discount the service boy denied to give me any discount on my bill and when i had finished my pizza i asked for the tissue papers but it was also not available in the counter. the behavior...

Very bad experience on ordering pizza... i have e-vouchers from hdfc bank. on counter they did not receive, from an online order not confirmed, i download app (same problem) i spent 2-3 hours at the branch with my full family. it is the very horrible situation for me. i talk on 6888 6888 about 45 min... but not problem solve. please take action on e-vouchers system. it is very bad system.
(on pizza hut is very comfortable redeem vouchers)...

I placed an order of pizza on 3rd july, 2016 at 2.47 pm. the area from which i ordered was safdargunj enclave, new delhi. i ordered through online transaction and made the payment option through paytm.
My transaction id is gpt[protected]. this transaction was not successful but my amount got deducted.
The money got deducted by this transaction is rs.580.
I request you to please refund my money as soon as possible.br...

Dominos promise of delivery within 30 minutes and i have not got my order done since 2 hours. what type of service is this and they took the cash from me also, this is very unfair manner of doing bussiness... and once after confirming my order after two hours they called me that your order cannot be processed. such type of irrelevant and disgusting order i havent seen....