Domino's Pizza Complaints & Reviews

I had ordered 2 chicken delight cheese burst pizza from kundalahalli store and bill no. is 176... the pizza had barely chicken pieces and the crust was so hard despite being cheese burst. Also it took 1 hour for delivery... though they called and informed. But as it is they don't stick to 30 mins delivery time and then again souch time...pathetic...

We order a pizza from dominos, white field road, ramagondanahalli, bangalore.

The pizza came late. But we already paid online while ordering.

The delivery person told us that on my next order they will give rs. 300/- discount.

But just after an hour, when we called them to order another pizza, they told us that they can't give rs.300/- discount on a single order and asked us to order 2 nos pizzas...

Date of Incident: 26th Feb, 2016

Responsible Outlet: Domino's Sector-4, Dwarka, New Delhi-110075

Description:

In reference to Sector-4 Dwarka, New Delhi-110075 branch. I ordered pizzas yesterday at 9:08 PM as depicted in the attached image. After 10 minutes I got a call informing me that it would take 1 hour and 30 minutes to deliver the order. After that I tried calling back on that number but...

Dear Team,

I found wrong item delivered for
ORDER NO : 63 today for DELIVERY TO:
OmPrakash Pandey, [protected]
A3, A4, A5, , Religare sector 125, SECTOR 125, NOIDA.Kindly do the needful as provide the same .

Regards
Om Prakash Pandey
Mob:[protected]...

Dominoz Pizza India is collecting excess VAT by calculating VAT on service tax also. VAT is something which has to be calculated upon only consumables. As you can see the attached image of a bill which is of a recent visit to Dominos Pizza, Bagh Amberpet, Hyderabad

The consumables amount is 858.03 which includes 810 for Pizzas ans 48.03 for the soft drink. Now since service tax can be calculated only on pizza costs, the service...

Sir,
I am Himanshu from Kota Rajasthan.
I ordered a pizza worth Rs. 509 on 25th FEB, approx 5 p.m. but somehow transaction failed and showed error. But, the same amount was also deducted from my account or wallet of paytm. So, I want you to please check this out and solve this.
Order id - (FPT[protected])...

I placed my order #[protected]@21:05 on 26.Feb.2016 online for Meenakshi Mall, Bangalore Center and made pre payment. But even after repetitive follow up order was not delivered until 22:25. Executive by name Lavanya first offered me free Pizza in lieu of delay but I insisted to talk to manager who was very rude and refused to talk to me as a result I told to cancel the order. I was informed that my order is cancelled but I didn't get any message...

I ordered a medium pizza with garlic bread &dip 4m dominos sector 29 online under 1 +1 offer on 26 feb 2016 at 21:59. I was constantly following up online and thru phone but no response. I went at the outlet and Mr Sunil-manager behaved unappropiately telling that it can take upto 2 hours also as it is 1+1 deal. When i asked him further what is the 30 mins for he said aap pizza free main le jaye aur yahan se jaye "What u guys think r v here...

I bought 3 pizzas for Rs.176.85 at prashantnagar outlet in vijayanagar Bangalore. They said I am not entitled for free pizza...

Hi Placed a order with order no. 186, which was delivered after 40 minutes, When i asked for the 30 minutes service delivery guarantee the delivery boy denied saying the store is denying for the same. The store manager manager then educated me thats its not aplicable today and its mentioned on the website. I showed all the pages on the website to the delivery boy and it was no where mentioned and even he failed to show me where it was mentioned....

Dear Concern,

We are the reputed employees of Robinhood Insurance Broker Pvt. Ltd. On 26th February 2016, We ordered 1 Pizza, Cheeseburst Margreeta Double Cheese with Base Full of Cheese, Our Pizza was delivered after 1 Hrs and it was not the same as delivered . I raised the issue in front of your delivery boy Mr. Rahul, He also agree me o the same, The Pizza delivered to us was Cheeseburst Margreeta, Single cheese with no...

No delivery is being done at sarai rohilla vivekanand puri.
please take a note of this great inconvenience faced by residents of this area....

I ordered pizza with fresh pan pizza crust and paid the price for that and still the crust was missing. it happened twice. first time I ignored by thinking that can be a mistake.

I order it from mumbai, chembur opposite to akbarallys....

I have placed two orders one by one on 24th of feb. One was successful but the other failed but my paytm wallet had made payments for both the orders. I have attached an image regarding the complaint i have made to paytm for deduction. pls resolve the issur at the earliest...

Misbehaviour done by ravi at your laxmi nagar branch over the call and upfront denyed to transfered the call. Manuplated himself as manager of dominos. The worst part is at dominos laxmi nagar dominos has patronised the goons to colllect the order of customers. The best example is ravi.
Regards in deep anticipation.
Cap Ashwin
[protected]...

I placed an order for a dominos pizza through their mobile ordering app. Though money was deducted 415 rs. From my mobikwik account the order number was not generated. A dominos representative called to say that money would be refunded but did not furnish a written reply. The transaction details are as follows:
wallet debit to dominos
transaction id: fmbk[protected]
feb 25, 2016 5:26pm
-415...

Whenever we order Pizzas from Dominos, we are always charged more amount than the prices mentioned in the latest menu.

First:
Invoice Number: DPI65834/[protected]/133805
Branch: Rajouri Garden, New Delhi
Date: 02/18/2016 18:00
Charged Rs 158/- + service tax + VAT for 2 pan pizzas. In menu, the same pizza is for Rs 59/- + taxes per pizza i.e. Rs. 118/- + taxes for two pan pizzas.
For Coke, hand...

Hi Team,

I am Anup Bhel and I have placed the order through Dominos App and the order number was 119, Date & Time :[protected]/16:39:36

Suddenly I got a call that order wont be delivered to me since the order has gone to different location due to their website glitch.

I had a word with Shaukeen from prashant vihar branch and he was quite rude. while telling him that it could lead to a complaint,...

Ordered 3 chicken parcel & 1 Medium Veg Peppy paneer pizza with extra Cheese from Dominos Vasant Vihar, Delhi. Firstly arrived in 45 mins and secondly there was no extra cheese for which I paid. Called Dominos but they did not provide a satisfactory response.
Not happy with the services....

We have bought 2 pizzas from dominos Bikaner. We have found human body hair inside it. When we complaint to manager than he was not accepting the fact. Images attached for reference....