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Domino's Pizza Complaints & Reviews

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Updated: Oct 27, 2025
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Domino's Pizza reviews & complaints page 219

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M
Manoj Kumar Dabas
from Delhi, Delhi
Mar 8, 2016
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Address: New Delhi, Delhi, 110075
Website: www.dominos.co.in

I was trying to place an order using my phone From Dwarka Delhi but Domino's APP malfunctioned and placed the Order to Rajkot Gujrat.(While placing order i never asked to choose a branch)I call to Customer service number[protected] and they confirmed me the APP is having some issue now days, Finally Dominos took my money and asked me wait for 1 week to get my money back. and left me and my family hungry. executive was very rude not let me even speak. they were saying what ever they had to say. didn't listen to me. After transferring me from here to there they gave me a number of senior manager named Mr Goutom, His number was [protected], I called him 3 or 4 times, Finally he answered my call i explained all the things to him but at last he gave me same answare that they can't help and you have to place an another order as of i explained that i have no money left in my pocket. All i had was you took off and He left me in same place and said they can't help.

This is Dominos APP who was not working fine, So why should customer suffer. Why Domino's is accepting fake orders if their AAP is not working.
They guys just accepting fake order collecting lots of money from customers and return after using it for a week. i am feeling like scammed and still hungry with my family.
Domino's Pizza customer support has been notified about the posted complaint.
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    A
    aarthi a
    from Bengaluru, Karnataka
    Mar 7, 2016
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    Address: Bangalore, Karnataka, 560017
    Website: www.dominos.co.in/store-location/bangalore/airport-road/124

    Very poor pathetic service.. Disgusting rude staff.. these kind of outlets need to be shut down and deserves a negative rating
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      V
      Vinay Iyer
      from Mumbai, Maharashtra
      Mar 7, 2016
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      Address: Raigad, Maharashtra, 410206

      Ordered a combo of veg singles pizza mania. Delivery took more than 30 mins. I claimed for 30 mins or free guarantee [ link : http://www.dominos.co.in/hot-pizza-30-minutes-delivery-guarantee-at-dominos-get-... ]. The person says out of delivery area. I spoke with the person, he gave the call to some other lady and she later gave it to a person and he was damn rude. He is supposed to inform while taking the order that guarantee is not applicable which he clearly didn't inform. Is this the kind of service domino's India provide.

      Branch locator: New Panvel
      Date: 7th March, 2016
      Order no: 141

      action should be taken immediately.
      +1 photos
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        M
        Mikdad Surti
        Mar 7, 2016
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        Address: Vadodara, Gujarat, 390019

        I had been to Dominos Pizza at InOrbit mall, Vadodara, Gujarat and when they told me that they charge 20.8% tax which includes VAT and service tax both. I am not in the favour of paying service tax as they provided me material and not service. I know there are things on which government has allowed to charge dual taxes but I am not convinced here. Also to my surprise next counter which also sells similar product charged only single tax. So either of them is wrong. Also when questioned to staff of Dominos why they charge dual tax, they told me to enquie on TIN no provided on invoice, how can anyone enquire about taxes they charge from TIN no.? I have invoice copies of both counter. Can anyone help me for procedure to enquire, who is charging on correct manner.
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          S
          Shubham lohia
          Mar 7, 2016
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          Address: Ranchi, Jharkhand, 834001
          Website: www.dominos.co.in

          Yesterday i ordered pizza at your Main Road, Ranchi branch. As i ws having coupon code for free chocolava cake, your employee simply denied for the offer saying that they can't provide such offer.
          Along with this, there is gradual degradation in pizza quality of your Lalpur Branch, Ranchi.
          Kindly look after it for sake of your goodwill
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            S
            sameerlad
            from Gurgaon, Haryana
            Mar 7, 2016
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            Address: Mumbai City, Maharashtra, 400049
            Website: www.dominoos.com

            1.The bell paper was not fresh. when I asked to the employee she said that the bell paper was burned in the oven.

            2.And for change she said just have your order and we will right back with your change and she does not come to give it.
            I have to asked for the change.
            Domino's Pizza customer support has been notified about the posted complaint.
            the extremely bad experience we had in it.
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              R
              richas591
              from Delhi, Delhi
              Mar 6, 2016
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              Address: Gurgaon, Haryana, 122001

              Hii,
              I am Richa sharma I have recently placed a order @ sector 4 gurgaon dominos, but order did not delivered to us, when we called up to your outlet they said that we have not placed any of order, I placed it at 10.30pm medium peppy pa neer pizza rs 407 after corporate discount..I called up at 11pm again once we did not get it.your people talked very rudely name is sanjay singh manager Emp I'd 645782, we are highly disappointed from your this type of service, it was our dinner and eventually we cudnt have dinner...we are gonna complain it to consumer forum too..kindly look in to the matter and pay the penalty of doing this..We are like highly disappointed. ..pathetic is a small word for you. Take the corrective action against it..You are making your customers fool..If you had denied to take order we would have ordered some other place..

              I wish a resolution

              Thanks
              RICHA SHARMA
              MOBILE NO [protected]
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                @shish
                from Pune, Maharashtra
                Mar 6, 2016
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                Address: 411028
                Website: www.dominos.co.in

                I am from Pune, I placed my order on 6 Mar 2016. I make a payment from my account Rs.405 was debited to MUMBAI at Dominos, but my order was not placed. How I get my money back please help me.
                Domino's Pizza customer support has been notified about the posted complaint.
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                  N
                  Narendra Pratap Singh Chauhan
                  Mar 6, 2016
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                  Address: Solan, Himachal Pradesh, 173211

                  I have received a sms from dominoz that hurry!Last day to redeem ur dominos special offer;buy 1 pizza & get 1 free.Call 68886888/orderonline/mobile @dominos.Co.In cpn: crmae4fb7feb vld till 06mar.T&c...When i called to our nearest pizza shop at solan they told ur sms is fake and not ready to give offer...I have waste my 1 hr. I m very much disappointed with attitude of staff.
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                    P
                    Pradeepgsp
                    from Mysore, Karnataka
                    Mar 6, 2016
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                    Address: Bangalore, Karnataka, 560016
                    Website: Hdfc

                    I ordered 2 pizzas on 5 March 2016, and I payed amount through net banking but order not booked and neither refunded amount.
                    +1 photos
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                      R
                      rajeev_apds
                      from Bangalore, Karnataka
                      Mar 6, 2016
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                      Address: 560078
                      Website: www.dominos.co.in

                      Hi Team,

                      I have ordered a regular pizza on 15th feb 2016 from kanakpura center, bangalore and my mobile number is [protected].

                      As it is promised by Dominos that delivery will be in 30 minutes else money will be refunded.

                      I paid online for the order number 87. Guy was late and I requested for refund. Instead of money refund they started bargaining and said 300+ will be refunded with 7 working days. I called many times and u may check call logs, but every time statements are same.. it is under process with finance.

                      May I know is your finance is bigger than world bank??
                      May I know the reason of this harassment??
                      May I know why late delivered??
                      may I know instead of resolving issues why guys are in sleepy mode till now??
                      May I know how many more 7 working days are required to resolve the issue??

                      Am I getting punished as I paid online

                      Would appreciate your earliest response.

                      Regards
                      Rajeev Ranjan
                      Domino's Pizza customer support has been notified about the posted complaint.
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                        PrasannaUdupa
                        Mar 6, 2016
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                        Address: Hyderabad, Andhra Pradesh, 500072

                        We got our order after waiting for half an hour. But it was of very low quality.Pizza and garlic bread stick tasted like peapared long time back and served to us. And re-served food was also half cooked. We gave an order at 10:43, received first serve around 11:15. And re-served again around 11:40. We were rushed to eat as it was almost reaching closing time. We are really unhappy with the customer service.
                        +1 photos
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                          C
                          Caroline Devasia
                          from Chennai, Tamil Nadu
                          Mar 5, 2016
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                          Website: Dominospizza

                          Very rude behavior by disconnecting the enquiry calls and cancelling the order without consulting with customer. Amount has already been charged and not reversed
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                            A
                            Ankit Sehrawat 88
                            from Bengaluru, Karnataka
                            Mar 5, 2016
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                            Address: 560066
                            Website: www.dominos.co.in

                            Hi

                            I ordered for pizza on ankit sehrawat
                            F-108 ashish jk apartments
                            Thubarahalli
                            Extended road
                            Next to kundanhalli signal
                            Banglore

                            From :-
                            Domino's restaurant address
                            White field, ramagondanahalli, groundfloor, 795/691, whitefield sub-division, whitefield roadnear shell petrol pump, ramagondanahalli, , bangalore - 560066 ph.No.[protected]/ 01/ 02/ 03/ 28476600/ 01/ 32023052/ 53/ 32011118/ 19, [protected]
                            Guest name :
                            Ankit sehrawat guest mobile :
                            [protected] guest address :
                            F-108 ashish jk apartments tubrahalli bangalore india txn no :
                            Faec[protected]
                            Order number :
                            126 time of order :
                            03/05/2016 06:48:04 pm final total :
                            1169 payment type :
                            Credit trace no. :

                            The pizza quality was the lowest i have ever ate
                            No chesse for cheese burst
                            No butter on garlic bread

                            Delivery was done in 1 hour

                            Seriously i am thinking to quit dominos

                            Even i tried to talk with staff and they told me that they can do nothing .They argued

                            Please look into the matter

                            Thanks
                            Ankit
                            [protected]
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                              V
                              Vinay Dhanda
                              from Saharanpur, Uttar Pradesh
                              Mar 5, 2016
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                              Address: New Delhi, Delhi, 110009

                              Respected sir, dis is vinay mob no - [protected], today i order a double combo pizza with pan base but the base of pizza's is not so good as well as capsicum quantity is less, ...sir your customer promise is your services this harm ur name as well as ur qwality and costumer trust so please look this side and give a stisfactory answer
                              thanks
                              your regular customer
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                                A
                                Arpit9044
                                Mar 5, 2016
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                                Address: Raebareli, Uttar Pradesh, 229001
                                Website: www.dominos.co.in

                                While placing order by e voucher on dominos app my order got failed due to some technical glitches. After that my order was not placed. I m unable to use that e voucher again fir any order on dominos. I totally lost my 500 INR e voucher just because of that technical glitches. It is the responsibility of Domino's to reactivate that e voucher or give a new e voucher of the same value that was lost. Check screenshot.
                                Kindly do the needful ASAP.
                                +1 photos
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                                  neeraj k gupta
                                  from Alwar, Rajasthan
                                  Mar 5, 2016
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                                  Address: New Delhi, Delhi, 110007

                                  Sir,
                                  I am in Shakti Nagar Delhi-110007. the quality of pizza is very very poor. no cheese, no thickness, no quality, in double cheese pan base . and the behaviour
                                  of manager is very very bad and misbehaved .
                                  kindly look in to the matter
                                  Neeraj gupta
                                  [protected]
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                                    Samar22
                                    from Satrikh, Uttar Pradesh
                                    Mar 5, 2016
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                                    Address: Udham Singh Nagar, Uttarakhand, 244713

                                    Today places an order with an offer buy 1 get 1 free pizza large but received only 1 pizza. On making complaint to Kashipur udham Singh nagar uttralhand Dominos pizza outlet, received a wage answer that no such scheme is running todAy ie on 4th March 2016. I tried today tell the manager that we have received an offer sms today. he refused and talked in a very bad language. such type of abusive language is not acceptable from a reputed company. now we have decided not to order things any more from the outlet And will also convey the same message to all our huge business circle.
                                    Domino's Pizza customer support has been notified about the posted complaint.
                                    poor management and services of kashipur uttrakhand outlet.
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                                      Sanjeev kumar 73
                                      from Kanpur, Uttar Pradesh
                                      Mar 5, 2016
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                                      Address: 208023

                                      Pizza was not packed properly. All cheese and other toppings were disturbed. Moreover pizza was not delivered hot as if it was a standby pizza
                                      +1 photos
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                                        Satavisha Haldar
                                        from Kolkata, West Bengal
                                        Mar 4, 2016
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                                        Address: Kolkata, West Bengal, 700122
                                        Website: dominos.co.in

                                        Had ordered from dominos Burdwan on 15th february dor an amount of 652 rupees. They could not deliver as they were out of stock. I have'nt received my refund baxk. I had paid through debit card.
                                        Domino's Pizza customer support has been notified about the posted complaint.
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