Claimed

Domino's Pizza Complaints & Reviews

1
Last updated Apr 27, 2024
Complaints 6565
Resolved
724
Unresolved
5841
Quick Links
Statistics
Share
Contacts

File a complaint to Domino's Pizza

Having problems with Domino's Pizza?

File a complaint and get it resolved by Domino's Pizza customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Domino's Pizza
Customer Service Contacts

Domino's Pizza Phone Numbers

Toll free
1860 210 0000
257
194
Fax
+91 12 0439 6946
+91 33 257 7593

Domino's Pizza Website

Domino's Pizza Head Office Address

No.38, Ground Floor, Bull Temple Road, Basaveshwara Temple Road, Basavanagudi
Bangalore
Bangalore District
Karnataka
India
560004

Domino's Pizza reviews & complaints page 231

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
snigdha jha
from Pune, Maharashtra
Report
Copy

Complain about Online services

Address:Ranchi, Jharkhand, 834002
Website:pizzaonline.dominos.co.in/order-food-delivery/ranchi

Ordered Pizza ponline at Ranchi Jharkhand, the order got placed in Agra UP. Had to follow up several times to get my prder cancelled. waiting for the refund from the company.Haven't recieved any confirmatikn on the cancelled order yet. Its a messed up IT....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
Nitinseth
from Pathankot, Punjab
Report
Copy

Order failed by domino`s and did not get refund back.

Address:143001

Hi
I ordered domino`s pizza by using my dominos app and payment was done through PAYTM wallet 0n 24 nov 2015. Payment was successfully done by PAYTM to bill desk. But the order was failed at doiminos end. Amount of Rs 593 was deducted by paytm but i did not get it back yet. My transaction id was[protected]

Even i register a complaint on Guest Care Dominos on 26th nov. I got auto revert that they will contact me with in...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
I
Ishu Gurung
from Mumbai, Maharashtra
Report
Copy

Order not delivered

Address:110021
Website:Dominos online order

I placed an online order on 28th November 2015 at around 10:40pm and got a confirmation call as well ti confirm the order on which I confirmed the order wad placed by me. I waited for the delivery but no calls no delivery. I called the nearest outlet in Satya Niketan and was informed there was no order placed on my number. Waiting for 50 minutes and then getting informed there was no order placed is totally unacceptable even after confirming...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
shivak1981
from Chennai, Tamil Nadu
Report
Copy

Domino's Pizza are no. one Cheaters and Fraud company

Address:Bangalore, Karnataka, 560077

I had placed an order online (Order no 121) on 28th November 2015 at around 7:35 p.m to Dominos Pizza restaurant. The payment was done by Credit card and was successful. However, I did not get the order delivered to my address at all. I called the restaurant at[protected] at around 8:10 and Mr Kumar (who claims as Manager) said that they called me for cancellation of the order but noone called and they refused to refund the Money and suddenly...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sumanthas
from Bengaluru, Karnataka
Report
Copy

Order not received and no response from restaurant

Address:560043
Website:www.dominos.co.in

I had placed an order online (Order no 290) on 27th November 2015 at around 22:00 p.m to Dominos Pizza Hennur Main road restaurant. The payment was done by Credit card and was successful. However, I did not get the order delivered to my address at all. I called the restaurant at[protected] at around 10:45 and was put on hold. Then suddenly the call was disconnected by the restaurant folks. When I checked the order status online,...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
akhil09181
from Noida, Uttar Pradesh
Report
Copy

Pizza did not received

Address:New Delhi, Delhi, 110092
Website:dominoz

Dear concerned i have place a order 7:45 order no is 324 my contact no is [protected] and i have not recived any call and i am also not recived pizza till 11:30 and i am call 5times and he tell your pizza is out of delivery and till 11:30 i am not recived pizza so i want to claim a free pizza and dominoz guys have no manner to talk to customer thanks...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Munish_g
from Ahmedabad, Gujarat
Report
Copy

Pathetic service from Dominos Akurli Road Kandivali East

Address:400101
Website:Dominos.com

Even after taking the order there is no delivery for 1 hr 20 mins. When called for details the outlet Shift Manager says that they don't deliver the food at our address and it is their other outlet which is mapped to the area. Hence, they are free to take as much time they wish to deliver. My question, "Was the person taking order not aware of the delivery area? Why did he take the order if it was for a out of delivery area?" I am sure...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
T
tajatm3
from Chennai, Tamil Nadu
Report
Copy

Fraud company

Address:600010

Promo code not working when called customer care number[protected] and nearby my area shop[protected] they are looping the call between them and feedback also no one responses. Please resolve this issue or close the entire branches in chennai. At last only my mobile amount and pizza eating mood gone....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
neetu22
Report
Copy

E Voucher not redeemed

Address:New Delhi, Delhi, 110017

I, Neetu Rai ([protected]) residing in Delhi purchased an e voucher worth INR 600 online from Dominos site on 19th October 2015 to gift it to my friend Rohit residing in Malad, Mumbai. The voucher could not be redeemed and since then i have been calling and also writing mails to Dominos but they are not doing anything about it. Details: I, Neetu Rai ([protected]) residing in Delhi purchased an e voucher worth INR 600 online from Dominos...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
Jayant pratap Singh
Report
Copy

Mrp

Address:Faridabad, Haryana
Website:Dominos

R i visited dominoz on 21 nov 2015 i ordered pizza and cold drinks MRP of cold drinks are rs 35 but they charged 97.5 rupees(without tax) of 2 bottles(each 600ml) we need one more bottle of cold drink that bottle carry MRP of 35 rupees only but they charged 48.62 rupees (without tax) and 55 rupees (including tax). i ask then about the mrp but declined to give cold drink on mrp. pfa all the pics of cold drinks bottles and invoices...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Saurabh Sonowal
from Bengaluru, Karnataka
Report
Copy

Delivery

Address:560037
Website:www.dominos.co.in

I had placed an home delivery order for pizza of order no. 76(24/11/2015) from this Dominos store(Marathalli Outer ring road, Bangalore) and when the delivery boy devan come deliver the order, he first told me to come straight outside of the PG then i asked him its door to door delivery system right, then he started arguing that there is no such system (in my face) and then i call his manger Kishor (+[protected]) for the compliant . he didnt...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
H
Hclmypc1
from Siwan, Bihar
Report
Copy

Cleanliness issues

Address:Fazilka, Punjab, 152116
Website:www.dominos.co.in

Respected Sir,

I am a resident of Dehradun and had a chance to visit one of the dominos outlet in the city Abohar (Punjab).
the person who prepares the pizzas doesn't wear any gloves on his hands and we are forced to eat the dirt of his hands .
are we paying to to eat the dirt of your hand ??
is this what u r charging us for ??
i have attached the pictues
kindly look into the matter...
+3 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sunita routray
from Delhi, Delhi
Report
Copy

Refund not received yet

Address:560037
Website:www.dominos.co.in

I have placed order on 7th november from munnekolala, marathahalli area in the name oif Rahul Kumar ( email id - rahul.[protected]@gmail.com) Later on received a call stating that they cannot deliver the item because its not under there area (whitefield Road near Shell Petrol Pump, ramagondanahalli) and they will refund the money back in 7 days.I called on[protected] on 22nd november, the manager said that he don't know anything about this and...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
E
eshank garg
from Delhi, Delhi
Report
Copy

Concern about billing

Address:New Delhi, Delhi, 110032
Website:www.dominos.co.in

Today I visit and brought pizza from Domino (Krishna Nagar - East Delhi). My concern is about their billing, i ordered for Take Away. First thing is its self service outlet and second if its takeaway so why would they charge 5.8% service tax, when i asked their staff they replied its company policy they don't know anything about it......
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sathya narayanan hr
from Hyderabad, Telangana
Report
Copy

Delay in service

Address:600045

My order no dpi66378/[protected]/5429.dated 11/22/2015. Very worst delivery . I have ordered in dominos pizza mudichur Tambaram outlet . The order took more than half an hour. I am highly dissatisfied with ur service . Sorry for raising this complaints . . Even the outlet is not that much busy ....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
Nishu Prakash
from Gurgaon, Haryana
Report
Copy

Unsatisfied service delivery

Address:560037
Website:pizzaonline.dominos.co.in

Hi Team, I place an order for pizza on 9th Nov and made an online payment through paytm, the amount of rs 395 was debited from my account, but neither did i received the order nor the phone was picked up by the domino's delivery store. I had already raised a complain regarding this which has not been followed up . Then a domino's employee named Ravi give his personal no and asked us to contact regarding this complain stating that he...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
rochin
from Gurgaon, Haryana
Report
Copy

Bad behaviour

Address:Chandauli, Uttar Pradesh

Today I ordered for Rs.403.38 (side order) with invoice number DPI66905/15-16/11398 at your IP mughalsarai ( u. p).When i insist for home delivery the person at billing counter denied me .In previous orders they told me order above Rs.350/- can be delivered at home. When i asked this from manager (munna yadav) he also denied.When i called at customer care i came to know that order above Rs400/- (side order) can be deliverde at home.I waste...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Suchithra Ramanathan
from Bengaluru, Karnataka
Report
Copy

Poor customer service

Address:Bangalore, Karnataka, 560037
Website:Www.pizzaonline.dominos.co.in

Placed an online order in dominos, aecs Layout at kundalahalli...my house is hardly one km away from the restaurant...after fifty mins of waiting, I called those guys thinking that I can go collect it if they haven't despatched it..was told that it's despatched and I ll get it in five to ten mins...next time they said two mins...three mins..and again ten mins..it was 9:55pm..was told that it is just despatched and I ll get it OK n five mins...after...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
Address:Chennai, Tamil Nadu, 600107
Website:Dominos.co.in

I am receiving 2 to 3 sms's per day from the Domino's Pizza, I am irritated of seeing the messages from DM-DOMINO, these people are sending me messages in the peak hours or when i am in busy with my work... Not only me many of my colleagues and friends were irritated by this... Request to take immediate action on unnecessary promotional messages....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
kapillokhande
Report
Copy

Employees bad manners

Address:Bhopal, Madhya Pradesh, 462011
Website:dominospizza.com

Hello sir todayy i m visited bhopal db city dominos pizza outlet frst outlet serve me a old zinki parcel product no chees no proper topings at all... when i m complaint for it a female member of store argue me nd tell me kar do concern koi issue nhi hain... i mean no manners to handle a costumers.....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy