Domino's Pizza Complaints & Reviews

I bought pizza on 30th October, 2015 via order number 334 from Dominos, sec-9, Panchkula, Haryana via order number 334 and invoice number DPI65892/[protected]/128428 amounting to Rs. 1266 in which they charged service tax @5.6% amounting Rs. 58.18 which is wrong which they are claiming as correct as per FAQ on their site, but when I checked there is no such letter issued by Service tax department to levy tax on pizza delivery. I request to...

Domino's pizza.. Order no 193.. Nacharam.. Hyderabad..
Last night to my surprise this is what happened. Ordered for buy 1 get! Pizza with side dish of chicken wings...
Omg... The chicken wings stings.. Was complete stale and they have cooked it with sauce and send it.. The moment we ate it in 5 mins minutes my friend started vomiting.. The flesh of the chicken was so stale that dripping down before eating... I still believed...

To, Director/ Nodal officer/ Concern authority. DOMINOS' PIZZA INDIA. (1) That, i am. Rishi kohli anda reputed chartered accountant of district, Allahabad, and my wife Mrs. Gayatri Kohli has a great respect and credibility in social circle of allahabad city. Both o[censored]s have been living in allahabad city for last many generations with unblemished record. (2) That it so happened, that Smt. Gayatri Kohli had ordered a pizza of...

Loyaal customer of Dominos Lajpat Nagar2 New Delhi for past more than 7 years. Ordered at 10:45 and didn't recieve even after1 Hr 15 mins. Called and spoke to worst customer Manager Umesh and Delivery Guy Aamir and I was told that we called but since u didn't pick up we came back and now we will not deliver. Reality...this Aamir guy never came to my house(inspite of knowing my complete address) and Manager Umesh Yadav said that he cant do...

Ordered for pizza at 10:45 and didn't receive the order even after 1 hour 15 mins. When asked manager Umesh Yadav and delivery guy Aamir Khan told me that they called but as I didn't pick up the call so they cant deliver now. I was at office and even after being a loyal customer of Dominos for past 7 years...they didn't bother to ring my house bell even after having my complete address and then claiming that they cannot deliver...

I ordered 2 medium sized pizzas along with 2 chocolava cakes at 9:37pm on 30 october 2015 and my order was confirmed by dominos... I waited an hour for the pizza delivery as there was a festival and finally called them again at 10:37 and got an answer that pizza will be delivered as soon as possible.. I waited for another half an hour, when i called them at 11pm they said i didn't place such order at all i talked to higher authority...

This is Jay Shroff from surat, visited one of your outlet located in pipload area on 30/10/2015. I, am really sorry to say that your company have degrade your cheese bust pizza quality absolutely. Even last time when i have ordered cheese burst pizza i was totally unsatisfied with your pizza quality. The best cheese burst pizza your company was serving and only the reason i was visiting at your outlet, but now this was my last visit at your...

Date : - 30/10/15 ;
Issue : - first of all, as can clearly be seen from the images below, the pizza delivered was not a cheese burst as ordered, not only that, the quality of the delivered pizza was also highly substandard, and it had been damaged as well.

Issue resolution (My attempt) : - so, to reslove the issue, i called them up. As can be seen from the attached call logs, my first three calls were unanswered. When...

I have ordered on - 19.49 PM and have received my order on 21.40 PM
Its almost 2 hours delay where they use to give with in 30 minutes.

Below order details.
Dominos Restaurant Address
Lake Town, P-108/2, blk-c, bangur Avenue, lake Town, kolkata - 700055 Ph.no.[protected] / 4 / 5 / 6 / 7/ 25748008 / 9/ 40676076/ 40676077, [protected]
Guest Name :
Anirban Sengupta Guest Mobile :
[protected] Guest...

Hello sir, I have placed an order on 6.15 pm but till 7.10 i am unable to get my pizza. This is seriously irritating and worst service service from domino's. And it is written on your website pizza free after 30 mins, so i want my refund of Rs. 803. Also find the image of the bill Thanks...

The Company has 30 minutes delivery or refund policy. my order was delivered after 50 minutes and importantly the pizza was cold. Reference id is 833813.

The link is sent again and again without any response.
I have written to them atleast 15 times....

We ordered two pizza (farmhouse and country special), but they didn't delivered it till 12 of night. We spent the whole night empty stomach in hunger. On calling back they say you have given us wrong address but they usually used to call when the pizza delivery....

My name is Aakash Batra. On 28 Oct, 2015 I had ordered a veg single capsicum at Domino's located at Phase 3B2, Mohali. The price of the veg single was Rs.49 (exc. of taxes) but Domino's have charged Rs.79 (exc. of taxes) and total bill was of Rs.95 (round off). When I asked them that why they have charged extra then they told me that the prices of veg singles has been increased from 1 Sep, 2015 but when I saw the menu at Domino's, the price...

We had ordered Pizza from Gachibowli, Hyderabad Dominos. The pizza got delivered at 11 pm, 2 hours after ordering from their website. I refused to accept the order but the manager insisted that i keep the Pizza and he will issue the refund. It has been more than 1 month, still they have not provided refund even after calling multiple times. Its purely fraud....

We ordered a pizza from faridabad Dominos and he got the order in 1hrs 16 min and it was a very long time for deliver according to your delivery time period, and the quality of pizza was very poor and it was looking like a tiet bread. and not use chease dominos team yesterday 1 combo set is replaces for my resisdential address so quality of pizza was very -2 poor. today Dominos team is unrespectful. Executive ask me sir pizza ko mne apne...

Delivery not made within the stipulated period as advertised by the company ..that is 30 min. Within the time of placing the order..or the delivery will be made free..on calling back inquiring about the order .the staff says the order was not placed...how disgusting ..the staff was not ready to admit that they were unable to deliver the requested order in time...and blankly said the order was not placed......

I placed pizza order two times on 14th October but both the times I received failure notification from Dominos after successful Payment. It was mentioned in the failure notification that the money will be refunded within 7 days. 13 days have passed but I have not received any payment from Dominos. Following are the details of failed transactions: Transaction 1: Date: 14th October 2015 Transaction Number: 39606081 Amount Rs 631 Transaction...

Being waited for your answer on my complaint, i share my complaint ...
The cococola being sold at your domanis shop is distributed at rs 47(For 600 ml) + tax charges 20%.And hence entire product is sold at(55rs).Where in market the pr ice of cococola for 700 ml is 35rs...

Then for what this exaggerated charges. I eagerly waited for your answer...

I had ordered a pizza last week and did net banking. The money got debited but the order never got placed failing to provide me with an order number. Despite complaining numerous times on the website they have failed to respond or take any action to amend the incompetent and pathetic service provided to me by them. I am highly displeased and I do not recommend the brand to any one....

I ordered below items online from dominos. Paneer pizza Garlic bread Cheesy dip 2 cokes I received my pizza after 1 hr of purchase. When i tried to call respective branch, nobody answers the call. There was no paneer on my pizza at all. And i got a jalapeno dip instead of cheesy dip. This is stupidity. Need apologies from dominos(saroor nagar) hyderabad branch....