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Domino's Pizza Complaints & Reviews

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Last updated Mar 31, 2024
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No.38, Ground Floor, Bull Temple Road, Basaveshwara Temple Road, Basavanagudi
Bangalore
Bangalore District
Karnataka
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560004

Domino's Pizza reviews & complaints page 233

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A
anil201986
from Delhi, Delhi
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Delivered damaged & unhygienic pizza.

Address:New Delhi, Delhi, 110021
Website:www.dominos.co.in

Date of incident - 13/Nov/2015 ORDERED A DOMINOS PIZZA ONLINE THE PIZZA WAS DELIVERED FROM THE NEAREST DOMINOS ADDRESS SHOP DOMINOS - SHOP NO. 6-7 COMMERCIAL SHOPPING COMPLEX, NEW DELHI PHONE NO[protected] INVOICE NO. 9ORDER NO.) -329 TOTAL ORDER COST - 484 Rs We ordered a 5 pepper pizza ( in one for one free offer of friday) . When the pizza was delivered it was in the damaged condition. All the main topping of pizza was stick...
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A
ayush197129
from Delhi, Delhi
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Late delivery and refused to give any concession

Address:Agra, Uttar Pradesh, 282005
Website:www.dominos.co.in

I ordered two medium pizzas . But they were failed to deliver it in even 45 mins . I got pizzas after one hour . I asked the delivery man to connect a call to manager of Dominos Agra sanjay place . He told me that there is no guarantee that he would deliver the item in 30 mins & will not give any concession . I refused to take it and ask them to send a mail to me hat Dominos was unable to deliver pizza on time . But he refused to mail also...
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S
Shivangfsm
from Kasganj, Uttar Pradesh
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Pizza and GarlicBread

Address:New Delhi, Delhi, 110089
Website:www.dominos.co.in

I had ordered Veg Extravaganza through Order number 393, Invoice Number : DPI65899/15-16/83870 Dt. 11/13/2015 from your Garg Trade Centre, Sec-11 Rohini Store. Despite repeated complaints, today again the pizzas delivered were not in proper shape as the box was broken and the topping was stuck on the boxes, the pizza were cold and the cheese was also tasting bad. I made an immediate complaint on phone to Mr.Sumit who is the manager there...
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A
Apinder Nagi
from Ludhiana, Punjab
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Misplace and late order

Address:Ludhiana, Punjab, 141001

I ordered at dominos one garlic bread and cheesy dip. About waiting for half an hour i dint received my order. Than i went to the order counter They said that your order has been misplaced with someone else.. Than at that time they again ordered there kitchen head to make one garlic bread. Than i received my order after half an hour while seating in the dominos outlet only....
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H
Harinderjit durka
from Pune, Maharashtra
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Policy violation

Address:Pune, Maharashtra, 411006
Website:www.dominos.co.in

I made a order on dominos shastrinagar and order had got confirmed by vendor on 8:28 pm dated 12 Nov 2015 but order delivered on 9:02 pm which exceeded the limit of half an hour . When I asked delivery boy for free order he took the pizza back . First thing is violating policy on which your company is marketing and showing this kind of arrogant behaviour as well . I need a reply in one day or I am going to complain in consumers court...
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B
bharat87
from Bengaluru, Karnataka
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Inappropriate refund amount and not being transferred till now

Address:560076

Hi last week 6th november 2015 I ordered a pizza twice from mobile app ...payment(408*2) deducted twice from my account but order failed and I got a msg from dominoes that ur amt(408) will be refunded in 7 days.. Ideally it should have been 916 but got message only for 408 even though money deducted from my bank account is 916...I need a revert on the same... Expecting some serious action my complaint Customer Bharat Khurana [protected] Bangalore...
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A
atul995agarwal
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Taking extra tax and not answerable to me

Address:Jaipur, Rajasthan, 302013
Website:www.dominos.co.in

Sir i ordered pizza of amount 310.00rs they charged 47.47 rs for 14.5% VAT but for 14.5%/100*310.00 is 44.95rs my question is why they charged that extra amount? And when i asked them about this they were not answerable to me even not manager. My question is why they charged this extra amount? And not even in one bill but in both the bill they charged more amount then it should be i want ans now....
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R
Rahim shaikh
from Mumbai, Maharashtra
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Pizza order

Address:Mumbai City, Maharashtra, 400706

I came at Dominos Puzza vashi sector Sector17

I had ordered for a pizza Veg Double the girl who was taking my order she told me that veg double I will only get in somthing pan crust base that cost extra... I told her that I just want in normal base and I dont want to pay extra she told me normal base is not available and u wont get your order then I request her to call the manager after that one boy came he took my order and...
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Address:Chennai, Tamil Nadu, 600032
Website:www.dominos.co.in

I ordered pizza thorugh internet and they took the order but they didnt deliver the pizza. When i called the number of delivery boy he is not respoding. Following are the details i got from the dominos mail.I think the delivery boy has himself taken the items.If they cannot fulfill the promise of delivery of pizza within 1 hr why the hell are they running this business. Domino's Restaurant Address Ashok Nagar, Ceebros, No. 20, 10th...
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S
Sushant Dhar
from Mumbai, Maharashtra
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Pizza was in shreds

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:www.dominos.co.in

We had ordered pizza at 10:28 pm with the order number 539 under the mobile number [protected]. This guy Pankaj came with the pizza and he took the money and ran away we tried calling him but he didn't respond. Then we tried calling all the number on the bill but as it was already 11 so none of the numbers respond.

The pizza was completely messed up and even when I had ordered the pizza last time you had considered for...
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K
kalpeshdave
from Hyderabad, Telangana
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Branch manager talking rudely

Address:Ahmedabad, Gujarat, 380015
Website:pizzaonline.dominos.co.in/menu/D/AHMEDABAD/PRAHALAD%20NAGAR/66131

Today's date is 7/11/2015, we have given an order for the pizza to prahlad nagar brach located in vinus Atlantis. First of all they have taken my order, then he just talk very rudely and after taking the order branch manager has told us we could't able to take or order cause of we already have bulk order. and also told us our employee did not know about this fact so that he has taken your order. When we have told him, we are going to...
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A
Akanksha Saha
from Meerut, Uttar Pradesh
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Regarding service

Address:New Delhi, Delhi, 110049
Website:www.dominos.co.in

I am a regular customer of Dominos Green Park from past few years.But today I went thru a situation where I waited approx 1 hour for my delivery.And when I called up for track then the reply which spoiled the whole mood i.e., "your order was not placed".Luckily I remembered the gul's name who took my order earlier.Then I asked her, first she denied that she didn't took my order...after that she was sorry and made a lame excuse that "order...
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D
Devesh M
from Bengaluru, Karnataka
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30 minute delivery, fake commitment

Address:400708

I have placed an order on 25th Oct 2015 and it was delivered after 30 mins. 1st thing, that delivery boy was accepting that he is late. When i argued with him, then he agreed that he is late. When i asked him to make this delivery free, then refused it. He told me that it't not possible. At max, i can give you a coupon of 300 Rs, since i have paid through internet banking. He told me that 300 Rs will automatically get credited into your...
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S
Sri Nath Sivaji
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Order not placed but money debited

Address:Chennai, Tamil Nadu, 600096
Website:www.dominos.co.in

Hi, I went to Dominos at Perungudi, chennai branch on 31st around 7.30, me and my friend ordered and i gave my Icici bank card for my 931Rs order.He swiped it and said transaction failed but i got message as money has been debited.I asked him that it has been debited he said the money will come back in 1 hour.So i agreed and my friend paid the money using his card.After eating i asked for the money they told i will get the money next day...
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Address:380052

I had ordered a medium florence chicken exotica but after a wait of half an hour I was served Naples chicken special. I brought this error to the notice of restaurant staff but i was denied the change of pizza. Upon argument with the restaurant manager I was offered a refund in cash. I insisted on putting the money back in the card through which I had paid so that i hav a proof of the error made by the restaurant and the arrogance showed...
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M
mohit29
from Noida, Uttar Pradesh
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Quality is very bad

Address:New Delhi, Delhi, 110026

This is 5th time when I am complaining for same thing, the quality is very very bad of pizza (attaching snap for your ready reference) as you can see in snap that cheese on pizza is looking like extra layer of Papad, this is really ridicules & pathetic....
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E
Er Anshu Kumar
from Bengaluru, Karnataka
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Late delivery for 11 times continuously

Address:Bangalore, Karnataka, 560103
Website:Dominos.co.in

I am ordering pizza for a long time but happens like this ever. 11 times continuously, my order has not been delivered on time and that too the orders were late by avg 1 hr. Sometimes store says we can't give you discount. So plz work on this problem. Resturant : - central mall, bellandur, Bangalore....
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V
Vardhan Peddi
from New Delhi, Delhi
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Delivery

Address:Hyderabad, Andhra Pradesh, 500089
Website:www.dominos.co.in

I have ordered Dominas Pizaa on[protected] @ 1:17pm. and now the time was 3:00pm still now i haven't received it and no call at all from them so i have called them to address the issue and the responce was very bad he asked me to tell my phone no. and and am trying to say it, he says me to wait for some time and he is speaking with some one else after some time again he asked me to tell my no. and said then he checked the status and he again...
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D
durgeshdurgesh2
from Banda, Uttar Pradesh
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Harassment

Address:Allahabad, Uttar Pradesh, 211001

To, Director/ Nodal officer/ Concern authority. DOMINOS' PIZZA INDIA. i submit as under- (1) That, i am Rishi kohli and a reputed chartered accountant of district, Allahabad, and my wife Mrs. Gayatri Kohli has a great respect and credibility in social circle of allahabad city. Both of them have been living in allahabad city for last many generations with unblemished record. (2) That it so happened, that Smt. Gayatri Kohli...
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W
Wazid Waheed
from Mumbai, Maharashtra
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Payment refund against cancelled pizza

Address:Pune, Maharashtra, 411014
Website:www.dominos.com

First of all my pizza was delayed by 32 mins, and then they cancelled my pizza, and till now it is almost one week there is no reply from domino's. I have not received my money till now.
Order no 125
Outlet ; khardai bypass (Gold plazza) domino's
Amount to refund : 281 rs.
Date of order : 10/25/2015...
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