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Domino's Pizza Complaints & Reviews

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Last updated Mar 26, 2024
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Domino's Pizza Phone Numbers

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No.38, Ground Floor, Bull Temple Road, Basaveshwara Temple Road, Basavanagudi
Bangalore
Bangalore District
Karnataka
India
560004

Domino's Pizza reviews & complaints page 236

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N
nitish_927
from Gurgaon, Haryana
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Money deducted from bank account but order didnt get placed

Website:paytm.com

I placed an order for pizza at Domino's pizza website, I paid partially through paytm wallet and rest through my bank account.. details are: BILLDESK Order #EPT[protected] Paytm Cash Txn ID[protected] Rs 350 from bank acoout, , Rs 142 from paytm wallet. While trying for customer support from Paytm, it was shocking that they dont even have a working number, , when you call their[protected] no. the system voice can read your past orders,...
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A
arijit_nitd
from Hyderabad, Telangana
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Refund not provided

Address:Bangalore, Karnataka, 560066
Website:www.dominos.com

I ordered online on 9th October and paid through Paytm. After the payment page got a payment failure message however the amount got deducted from my paytm wallet. When I contacted Paytm customer care they confirmed that the transaction was successful. Eventually I end up paying twice for the same order. Dropped a mail to your customer care with no response. Please look into it and refund the due amount. (Registered mobile no: [protected] )...
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G
gita6
from Mumbai, Maharashtra
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Money deducted twice for single order

Address:530017
Website:www.dominos.co.in

I paid through paytm wallet and then called vixag dominos to confirm the order and it was told by them that no order was placed so i again payed through payU MONEY WALLET and confirmed the order.. but money got deducted from both my payU moneywallet and my paytm wallet, when i lodged a complaint in paytm, it was said that order was confirmed by vixag dominos through paytm..please make sure that my money will be returned back as sson as possible...
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G
Genpact@88
from Delhi, Delhi
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Delay in order & unethical behavior of delivery person

Address:Gurgaon, Haryana, 122001

Hi Team

We order for Dominos pizza @ 10:07pm & the delivery timing was within 30 minutes but have got the call by 11:pm, hence the order was delayed by another 30 minutes.

When we gently asked for reason of delay & asked for discounts than he said " just give me money & we are allowed to provide delay services for today even more than hour"., so discounts.

But can you please...
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G
Gopal S007
from Noida, Uttar Pradesh
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Money deducted but product not delivered

Address:208002
Website:www.dominos.co.in

I have ordered pizza at 9:47 PM online for Rs 952. Order was never delivered at my place but money got deducted from my account. I started calling them at 10 PM as no confirmation message was received at my mobile number. But they did not answer my call till 11 PM and after that call cannot be done. Date of Incident - 10/09/2015 Payment Confirmation : Paid for Order BILLDESK Order #EPT[protected] Paytm Cash Txn ID[protected] We did...
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A
Atz2603
from Mumbai, Maharashtra
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Poor Service and Aggressive Employees

Address:110032
Website:www.dominos.com

I just ordered a Pizza at 9:22p.m. at Jyoti Nagar branch, New Delhi, order #538. After so many calls made to them they didn't even picked a single one. After 55 mins a delivery boy arrives with attitude. I asked him the reason for being late and he replied in a shouting voice "I takes that much time, Even if i would have come after an hour, even then you have to accept it. Take the order or let me go". I am pretty much dissappointed and angry...
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A
Ankul Chaudhary
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Medium Pizza

Address:New Delhi, Delhi

I am a regular customer of dominos, but today's quality is not up to mark, in regards to its raw base, vegetables used are not fresh, order made was for cheese burst and they have provided normal pizza for cheese burst rates then I would call him but not a proper response, and rudely behave.and also found a some assects in pizza, such a very mediocer quality. i really want my money back asap. Very disappointed Dominos. My order no.is 112,...
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Neeraj Jai Dwivedi
from Mumbai, Maharashtra
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About pizza

Address:Rewa, Madhya Pradesh

I am a regular customer of dominos, but today's quality is not up to mark, then I would call him but not a proper response, and rudely behave.and also found a some assects in pizza, such a very mediocer quality, . My order no.is 150, my mobile no.is +91-[protected], I am from Rewa (M.P.)...
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Vatsal V. Kashyap
from Gurgaon, Haryana
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Quality got effected

Address:Bangalore, Karnataka
Website:www.dominos.co.in

I was a regular customer of domino's pizza from past many years. Initially dominos was known for their beast service and taste. Now from past many months I had observed that the level of service provided from dominos came down. From past 5 orders which I had made online I was not receiving in time I.e., within 30minutes, which is the commitment from dominos. But ya for that they are refunding me 300 rs back. But this is not my concern. My...
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A
Arpitt
from Allahabad, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Did not received any notification for cancellation of order

Address:New Delhi, Delhi
Website:M.dominos.co.in

Hi, I placed an order at dominos pizza on 5th October noon and my transaction was successful but just after the order was placed i got a call from dominos that my order cannot be processed because it is placed for an out of delivery area of dominos. The area was mayapuri in janakpuri east, delhi. Then i did not received any mail or message about cancellation of my order and how and when my money will be returned. DOMINOS IS THE BIGGEST...
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S
soumil296
from Mumbai, Maharashtra
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False offer Mentioned on website

Address:Mumbai City, Maharashtra
Website:pizzaonline.dominos.co.in/index.php

"Pay Rs. 100 less on Minimum bill of Rs.400" is the offer mentioned on Dominos website. So we ordered online worth Rs. 415 but the company failed to act as per the offer. Number of calls were made to local as well as head office immediately. But no action. Inv. no.238 Images attached as proof: 1.False Online offer Solution: Refund of Rs.100...
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H
hemlata22
from Coimbatore, Tamil Nadu
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Late delivery ,Pathetic services and poor staff

Address:Hyderabad, Andhra Pradesh
Website:www.dominos.co.in/

Yesterday oct 4, i have ordered pizza from Hyderabad shaiket dominos. my order no was 158. After 4-5 calls they have delivered it in 75 minutes and that to food was not in condition to eat, it was cold and tasteless. their pizza boy was not able understand hindi or english is another issue .my mistake i paid in advance so i couldn't cancel the order . why they mention 30 min service when they able to do that.i want my money back from...
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A
Amit Sahajwalla
from Bengaluru, Karnataka
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Delivered after 30 mins but still not provided complete discount

Address:Bangalore, Karnataka
Website:pizzaonline.dominos.co.in/menu.php

Hi, I just ordered dominos pizza today. Total bill was 438. The delivery guy came after 30 mins and deducted only 300 instead of giving me 100% discount. Its a company policy that if its late by 30 mins then they need to return the money back with no deductions. Kindly take it as my serious concern. Thanks, Amit S...
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Rahul1312
from Kolkata, West Bengal
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Refusal to deliver kids pizza

Address:Chandigarh, Punjab

Yesterday 2 nd oct I cald up at dominos outlet in sector 34 chandigarg . I asked for combo pizza .the guy refused to deliver that pizza nd want me too go for other pizza when I asked for the reason he said they r out of stock . I was very much surprisesd I m a old customer of dominos from there very beginning . Too confirm dis I cald up at other outlet in sector 8 . They took the order bcoz they don't deliver in my sector so picked I picked...
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renuka07misra
from Mumbai, Maharashtra
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The poor quality of the product

Address:Lucknow, Uttar Pradesh
Website:www.dominos.com

I had ordered a combo on 01/10/2015 via bill no.DPI66165/[protected]/ 68830 from domino's pizza at phoenix mall lucknow and the combo which was delivered to me was a rotten one with a stale Base and as I had some guests at home for whom it was ordered and because of the poor quality of their product we were in a insulting position.After the guests left we called back the store just to tell what they've delivered and Mr.Rajesh from...
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ravikant2108
from Mumbai, Maharashtra
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Money deducted but did not offer Pizza

Address:Mumbai City, Maharashtra

Hi I am one of the biggest fan of Domino's pizza and it's services but my experience turned bitter yesterday night. I visited Domino's in Odean Mall, Ghatkopar, Mumbai at around 22.33 and order pizza. They took my card, deducted the amount and generated the order (Invoice no. DPI65954/[protected]/2370). I waited for my order and I stayed there for about half an hour. Suddenly a lady (Krupali) came and told me that the pizza cannot be given...
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Address:Bangalore, Karnataka
Website:pizzaonline.dominos.co.in

I keep getting Discount coupon codes via messages from dominos.
upon calling we get no response and store ppl say it is not available as of.
and the same coupon code is accepted in other store but not available to deliver is what we get in response.
Please stop sending invalid messages or atleast accept the one sent....
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R
Raghu pushpa
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Quality

Address:Bangalore, Karnataka
Website:dominos.co.in

I love florenece chicken italian pizza, so whenever i go to your store me & my friend order the same. yesterday the pizza was so thin and its bad. after complaining to the concerned person replied indecently and gave a new pizza only having bread a little bit of chicken . so we just returned the pizza. we don't need any money. if you people respond like this to regular customers, then what value you give to others & what is there in keeping...
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G
gppokala
from Hyderabad, Telangana
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Payment debited from my account but order not confirmed - 3 times

Address:Gautam Buddh Nagar, Uttar Pradesh
Website:www.dominos.co.in

I was trying to place web order on 27th september 2015 night. The website went blank after making payment. This happened 3 times. All the 3 transactions had money debited from my bank account but i see only one refund initiation. I am giving below the transaction details for your quick reference.
28 - 09 - 15 bil /[protected] / pizza / dominos_dici403 dr. 423
28 - 09 - 15 bil /[protected] / pizza / dominos_dici403 dr. 423br...
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Sudeepkmr
from Mumbai, Maharashtra
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Poor Service delievy

Address:Faridabad, Haryana

I had ordered Pizza vide order no-222 on 29th Sep'15 but the delivery person did not bring coke with the order. He brought coke after around 10-15 minutes and by the time we started eating Pizza, it was damn cold. This is not the 1st time it has happened with Dominos, hence wanted your attention to such pity service....
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