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Domino's Pizza Complaints & Reviews

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Updated: Oct 27, 2025
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Domino's Pizza reviews & complaints page 241

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J
Jony Manocha
from Gurgaon, Haryana
Sep 2, 2015
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Address: Agra, Uttar Pradesh

Again on 2.9.15 at sanjay place agra i ordered golden corn from pizza mania with order no 33 and i got to know that only pan base available all just to torcher customer when i ask the order taking girl shivani what is the reason she replied OUT OF STOCK i just shocked why always normal pizza base is out of stock and pan base is available Is this fraud creating Or company is in loss
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    Vanshika1234
    from Gurgaon, Haryana
    Sep 1, 2015
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    Address: Meerut, Uttar Pradesh

    The order was delivered after 1.5 hrs of placing it. On asking diff people gave 3 diff. excuses.Rush, Accident of delivery boy, The fuel in the vehicle got over. When the pizzas were delivered, the toppings were burnt. On calling them, the lady taking orders refused to talk and put me on hold twice. Branch-Domino's Pizza, Shastri nagar, Meerut
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      kautik
      from Vadodara, Gujarat
      Sep 3, 2015
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      Address: Vadodara, Gujarat

      I gave online pizza order on https://pizzaonline.dominos.co.in. my bill is 478.00 RS . I pay my bill by net banking. but after transaction my order is fail. so I can't get my order. so, please refund my money. my transaction ref no is IG0APSLBR5.
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        S
        skgtouch
        from Bengaluru, Karnataka
        Sep 1, 2015
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        Address: Varanasi, Uttar Pradesh

        Hi, I ordered pizza online on 23rd August 2015, and order got placed successfully, after some time i got call that we cant deliver in your area and they canceled my order. They told your money will refund in 4-5 business day. It already 9 days I did not get my money back. mobile number :[protected] Order place date :23-Aug-2015
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        yeah.. I got my money !!

        Why you guyzz made us to complain here. please return the money on time. It will also maintain your reputation.
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          rawatjyoti62
          Aug 31, 2015
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          Address: Dehradun, Uttarakhand

          Yesterday on 30th august 2015 we hav placed order at 5.46pm and dominos delivery boy reached our place at 6.30pm it means he was late but he didnt gve us frèe pizza nor he has regret on his face... he has taken back his pizza and went away. I am really angry as well as disappointed with the promising factor of 30 min or free factor...
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            Dr.Vaibhav
            from Pune, Maharashtra
            Aug 30, 2015
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            Address: Nagpur, Maharashtra

            I was trying to order pizza via Dominos app. Everything was going smooth as I was redirected to payment page where I filled my Debit card details and password and hit pay button. Due to some reason my order was not placed and I received an email from dominos stating transaction could not be completed and my money will be refunded in 7 days. transaction number is dc[protected] dated [protected]amounted 421. please refund my money as early as possible.
            Domino's Pizza customer support has been notified about the posted complaint.
            I've attached the screenshot of the email I received.
            I'm regular customer and this has happened for the first time. Please resolve this issue ASAP.

            Refund - Comment #2216842 - Image #0
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              1
              1972AMIT
              from Gurgaon, Haryana
              Aug 30, 2015
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              Address: New Delhi, Delhi

              Order no 340 dated 30-8-15 kitchen - kailash colony new delhi we recvd this order in 45 min and the manager mr anil nagar refused to accept your policy of 30 min or free and argued with us a lot and agreed to take back the order inspite of listning to us. In there website this policy is specially mentioned. I need a satisfactry clarification asap and strict action as well against the manager for his unethical behaviour with a very old customer. Amit sadh mob - [protected]
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                J
                jayakumar kunjithapadham
                from Bengaluru, Karnataka
                Aug 30, 2015
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                Address: Bangalore, Karnataka

                Today (30/08/2015) I had ordered pizza from dominos yelahanka satellite town for pick up at around 2000 hrs. I had ordered thru discount coupon no CRM11E14266C. the topping of the two large pizzas was absolutely horrible and the toppings if any were around somewhere in the middle. whatever images I had seen online and what I got was absolutely different and miserable. this is the first and last time I am ever going to have pizzas from dominos as little known joints offer better quality at a lesser price. YOU HAVE BEEN A BIG LET DOWN. VERY HUGE AND ABSOULTELY DISAPPOINTING.
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                  A
                  AbhilashSV
                  from Mumbai, Maharashtra
                  Aug 30, 2015
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                  Address: Bangalore, Karnataka

                  Hello, I have placed an order as below for INR 402 through Domino's website. I gave my delivery address and this website : https://pizzaonline.dominos.co.in/orderonline/thank-you.php automatically chosen the store for me. I placed the order at 8:17 PM and I receive a call by 8:45 PM saying we can't deliver the order as they don't know the place. Last time I placed a similar order and food was delivered from same domino's shop. Now I don't understand why they can't deliver the food. I haven't received my money back yet nor a cancellation notification from this shop. I need a immediate refund of the money, if they are not delivering the food. This is a problem with their shop and they are saying that can refund only after 7 days. I don't understand logic of 7 working days if its their problem or policy. [protected][protected][protected] Guest Details Name ABHILASH SV Mobile Number [protected] Address G-7 AKSHAYA GUNA RESIDENCY NYANAPPANA HALLI, BANGALORE Restaurant Name HULIMAVU Restaurant Address NO 10 & 11, GROUND & 1ST FLOOR, OPP ROYAL MEENAKSHI MALL, OFF BANNERGHATTA ROAD, BANGALORE-560076 Order Date/Time 08/30/2015 08:17:45 PM Form of Payment credit Order No 255 1 Regular Chicken Fiesta.. 335.00 Sub Total 335.00 Tax 67.33 TOTAL 402.00 [protected][protected][protected]
                  Domino's Pizza customer support has been notified about the posted complaint.
                  The reported problem has been solved promptly by Domino's Customer Service team. Their response and approach was much appreciable. Thank You
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                    Mihir Chittora
                    from Bengaluru, Karnataka
                    Aug 30, 2015
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                    Address: Bangalore, Karnataka

                    I have placed an order on 21st August 2015 which got failed during the transaction. Money got deducted from my side but the order got failed. I got the message that i will receive the refund in 7 days its more than 7 days and i have not received the refund back. Details are as follows: Name- Kapil Dave phone- [protected] transaction id- cd[protected] amount - Rs528 place: bangalore
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                      A
                      Axit
                      from Delhi, Delhi
                      Aug 29, 2015
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                      Address: New Delhi, Delhi

                      I had ordered from dominoz pizza on 29th August 2015 at 20:21:59 pm via online order and opting cash on delivery. Their delivery boy when came home to deliver me pizza gave me fake currency as an exchange of change. However I realized it later and not immediately. I need help in tracing that employee who gave me fake currency note of ₹500/- . Dominoz preet vihar, new delhi .order number 223. Trace number: cash[protected].
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                        vinayshukla
                        from Noida, Uttar Pradesh
                        Aug 29, 2015
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                        Address: Gautam Buddh Nagar, Uttar Pradesh

                        My name is vinay kumar shukla & my contact number is [protected]. I want to complain against dominos. I ordered country special medium with coke and applied code CRM370AA2F46 which says dip & garlic bread free and it also taken successfully & I received in my mail with all the details but when delivery boy came he was having only country special & coke. I am having details in my mail from the dominos only then why they had not delivered full order to me. The order Num was 608, the cash no was 36492320. I want to complain against dominos & I want the answer from them or I will go to court & then seek the answer.
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                          Vikas059
                          from Giridih, Jharkhand
                          Aug 29, 2015
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                          Address: Bangalore, Karnataka

                          Hi, I had ordered for a combo (349). The pizza got delivered in 33 minutes and not free. Then on checking found out that they had given us the wrong pizza. On calling the store they said they'll get it delivered in 10 minutes. It's been an hour as I type this and the delivery isn't here. Just because the money is paid, the service going down drastically is unacceptable. Details: Date: 29th Aug Time: 1:52 initial order. ( 3:23 while I type this) Domino's outlet: jp nagar Contact: [protected]@gmail.com -vikas
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                            prashant shweta
                            from Kota, Rajasthan
                            Aug 28, 2015
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                            Address: Lucknow, Uttar Pradesh

                            I prashant agarwal got a message from dominos buy 1 pizza get 1 pizza free by coupon num 827TUBPR. When i go to sapru marg lucknow store the sales girl told me sir u have to given online order . At that time in store my net pack didnt work properly so i make a call on toll free num given in the same msg by company. The call attender transfer my call to sapru marg store to given my order. The store sales girl who attend my call refuses to place my order by saying there is no coupon offer. Bt company given validity upto 6 sep 2015. Dominos Super Value Friday;Buy 1 Pizza & Get 1 FREE Only TODAY; [protected]@ [protected] /[protected]@ dominos.co.in /[protected]@ http://apps.dominos.co.in Cpn:MOB06;T&C This is the copy of msg send by company. After that i go to pizza hut to buy pizzas.
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                              ksomu2002
                              from Coondapoor, Karnataka
                              Aug 27, 2015
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                              Address: Bangalore, Karnataka

                              Total cost before tax was Rs 465. There was no discount coupon provided in the window of special offers( 20% discount) for orders above Rs 350. However I clicked Special offers window and placed the order, thinking that at the end before final billing 20% discount would be provided. It did not happen anyway . Why? It is your mistake of not providing the coupon code in the "special offers window" itself. My order no 98 from Kanakapura, Bangalore. Invoice : dp.165978.dated 08/27/2015 Pl. apply discount and pay back my discounted cash.
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                                Dinkar Chaubey
                                from Gurgaon, Haryana
                                Aug 26, 2015
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                                Address: New Delhi, Delhi

                                From: Mr. Dinkar Chaubey Address: w/z 80, b1 third floor, near post office, naraina village City/Town: New delhi 110028 State: Delhi / New Delhi Email: dinkar.[protected]@gmail.com Email: dinkar.[protected]@gmail.com Contact No. [protected] Sir, Recently I ordered two pizzas from dominos, one veg and one non-veg. After an hour of waiting, they delivered the pizzas but both of them were non-veg. Only one pizza had the non-veg mark, so I thought the other one would be my veg pizza. I was about to have the pizza when I was told by my non-veg friend that even my pizza was non-veg. Being a pure vegetarian it is difficult for me to distinguish between veg and non-veg pizzas just by looking at it. It is for people like me that the non-veg symbol has been made mandatory. To voice my concern, I did call up Dominos to tell them the whole issue. They very casually said that they would replace my pizza. I even complained on their twitter account but they seem to be reluctant about it. Therefore I would like to file a complaint against Dominos India for serving non-veg to a vegetarian that too without a non-veg mark. Below I have mentioned all the required details:- Store - Dominos, Naraina Vihar Branch Date and Time of order - 21st August 2015, 7:27 PM Order No.- 227 Invoice Number- DPI66071/15-16/36857 Mode of order - Online through Dominos Website. Please Find the Bill and other details attached. Warm Regards Dinkar chaubey
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                                  supreet9
                                  from New Delhi, Delhi
                                  Aug 25, 2015
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                                  Address: New Delhi, Delhi

                                  I have ordered medium pizza with buy 1 get 1 free on friday 21.08.2015. I have made the payment by netbanking and the payment was deducted successfully but no order number was received from Dominos as it wasnot redirected after payment. The transaction details is as follows : INB Dominos DOMINOS Payments Refn no[protected] of Rs 449. Please refund my money. Contact me at [protected] and email - supreet.[protected]@gmail.com
                                  Domino's Pizza customer support has been notified about the posted complaint.
                                  Someone call after i made complaint to this forum...plz donot respond to calls asking for ur debit card no. for transfering ur refund...they are fraud...he cut my call when i refused to give him my debit card no...
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                                    Sneha Belwal
                                    from Ponnampet, Karnataka
                                    Aug 24, 2015
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                                    Address: New Delhi, Delhi

                                    I called up Domino's outlet in Kailash Colony and asking for a specific order. But instead of giving that outlet guys are doing nothing and forcing their choices onto us. When asked why are they doing so the revert is that we have checked your history and you have delivered pizza only once. Wow so now my dominos history will be evaluated on the basis of delivery status on a particular address. Very well done Domino's.
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                                      DhanashriR
                                      from Hyderabad, Telangana
                                      Aug 24, 2015
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                                      Address: Hyderabad, Andhra Pradesh

                                      I order pizza online but when i proceed to payment then error occur of transaction fail but from my paytm walet balance is cut.This is my transaction order BILLDESK Order #DPT[protected] Paytm Cash Txn ID[protected] but pizza not get order
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                                        Udits
                                        from Noida, Uttar Pradesh
                                        Aug 23, 2015
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                                        Address: Gautam Buddh Nagar, Uttar Pradesh

                                        My order number is "471" i ordered 10 veg singles (2 veg singles combo and 2 regular size veg singles) pizza's form "Domino's pizza" Botanical Garden, Sector-37, i didn't received my order till one and half hour, i received my order at 12:15a.m and i ordered it at 10:51p.m, instead of this when we called for conforming delivery they said that we can't deliver now, then we had a long conversation i told him i will complaint about he said as if it doesn't matter.
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