Claimed

Domino's Pizza Complaints & Reviews

1
Updated: Oct 27, 2025
Complaints 6572
Resolved
725
Unresolved
5847
Contacts

File a complaint to Domino's Pizza

Having problems with Domino's Pizza?

File a complaint and get it resolved by Domino's Pizza customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Domino's Pizza reviews & complaints page 244

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
R
Rajesh Gurusamy
from Bengaluru, Karnataka
Aug 16, 2015
Report
Copy

Address: Madurai, Tamil Nadu

Just visited the madurai restaurant. .place order. .no proper seating arrangements made. .They didn't regulate the customers .even after food came they didn't arrange seating for me...this was the worst Sunday we experienced. .its a great mood out for me. .my name is Rajesh. .order no is 221
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    R
    Rkgpt75
    from Delhi, Delhi
    Aug 15, 2015
    Report
    Copy

    Address: Gautam Buddh Nagar, Uttar Pradesh

    Worst pizza I have ever had with dominos. For sure you guys are looting innocent Indian people. I bet you I didn't get this type of pizza at road side stall for the very low price.I am very loyal customer of dominos. But I wil never order again. Also I will try to spread this bad experience on social media as well along with photograph I had captured. I have ordered Mexican Green Wave, and I don't know why people are preparing pizza only on the center of the bread. Are you guys sort of ingredients of pizza? Are you guys not got appropriate price of pizza? I just wanted to understand the problem. I have pics of pizza that was served its really makes my evening nasty. Shame on you dominos. Keep doing this you are surely going to out of market. No brand value.
    +1 photos
    Domino's Pizza customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      S
      sumeet rajgure
      from Pune, Maharashtra
      Aug 15, 2015
      Report
      Copy

      Address: Pune, Maharashtra

      DOminos - rainbow plaza, pimple saudagar, pune At 15 Aug night (9pm) order Some pizza for home delivery. When i call at 10pm in Dominos, they said that your oder is already dispatched. Again i call at 11 pm in dominos then they finally said that we will send your order as early as possible because we did not took your order at 9 pm .
      Domino's Pizza customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        S
        supriya rai
        from Noida, Uttar Pradesh
        Aug 14, 2015
        Report
        Copy

        Address: Gautam Buddh Nagar, Uttar Pradesh

        I ordered pizza mania veg combo from Dominos, which was delivered from Vasundhara Enclave, Ghaziabad outlet. I am sorry to say..but this particular Dominos Outlet is degrading the name of the brand. These people have a really late service. I had to wait for almost 50 minutes. I was just about to die out of hunger. Plus the standard of the pizza is far away from the other outlets. It was a plain dry bread...with 5 drops of cheese over it. In comparison to other Dominos Outlets, this Vasundhara Enclave Dominos is a shame on such a vulnerable brand. My order no: 422, Date of Order: 14th August. Anyone may cross check.
        Domino's Pizza customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          M
          Meghana Katta
          from Bengaluru, Karnataka
          Aug 14, 2015
          Report
          Copy

          Address: Bangalore, Karnataka

          I have ordered the medium size pizza and coke and the total prize was Rs.535. I have ordered at 7.50PM but i got the pizza at 9.10PM, thereis a 1hour 20 min late in the delivery and the pizza was not at all even warm, it was worst. As per the rule he has delivery the pizza for the free of cost but he taken the full amount. Its a worst delivery.
          +1 photos
          Domino's Pizza customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            S
            Sanjeev Kumar A
            from Pune, Maharashtra
            Aug 14, 2015
            Report
            Copy

            Address: Hyderabad, Andhra Pradesh

            Iam pure vegetarian by birth and pure bhramin. Lingampally hyd dominos servied non veg. I have complained them via online but no response. Even I haven't received my money back. .. This is really frustrating me. I want to file a case in consumer as I have bill, snaps and vedio of this incident. Complaint Status [Jul 17, 2015] Domino's Pizza customer support has been notified about the posted complaint. No one called me till now to resolve the issue. I guess Domino's are reluctant to respond to the issues which I faced. I guess thats why Satisfactory Rating is only 1% its really hurt me and I will never ever visit Domino's and I will inform all my friend and suggest them not to visit as it is really dis-satisfatcation I see Complaints around 1674 and Resolved only 22. That shows hoe irresponsible this people are towards customer issue. I Need call from domino's. They commited me a call in 30 mins but they never call me,
            Domino's Pizza customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              P
              prashantbby
              from Mumbai, Maharashtra
              Aug 14, 2015
              Report
              Copy

              Address: New Delhi, Delhi

              I have placed the order with following details, Dominos Restaurant Address Jasola, Living Style Mall, shop No 14, 15, 16, Ground Floor, lsc, Pocket 6, Jasola, , new Delhi - 0 Ph.no.[protected]/[protected], 40526849, 40526839, 46405800, [protected] Guest Name : prashnat gavhade Guest Mobile : [protected] Guest Address : A-3 RIL SARITA VIHAR NEW DELHI INDIA Txn No : 95dd74df983153fdaa1c Order Number : 50 Time of Order : 08/14/2015 12:56:25 PM Final Total : 729 Payment Type : credit Trace No. : nb[protected] ________________________________________ Seventh Heaven[Qty-1] Crust : Cheese Burst Size : Medium (serves 2) Toppings : Onions + Jalapenos + Bbq Chicken Rs. 575 Coke Mobile[Qty-1] - Rs. 50 ________________________________________ Net Price : Rs. 625 Tax : Rs. 104.08 Total Price : Rs. 729 I am still awating the delivery of order. It is very disappointing that one of the known outlet like Dominos is unable to fullfill the commitment of delivering order in time. Really very disappointing .
              Domino's Pizza customer support has been notified about the posted complaint.
              really disappinting by the sevices.
              Helpful
              Found this helpful?
              1 Comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                R
                Rima Guha
                from Udaipur, Tripura
                Aug 12, 2015
                Report
                Copy

                Address: Kolkata, West Bengal

                I ordered a pizza on 27.07.2015 online amounting to rs 536. After the payment was made there a error on screen which said due to technical fault the order could not be placed. On enquiring with my bank i was informed that the account was debited. On enquiring with dominos i was informed that it was a server issue and the amount would credited to my account after 7 days. However i am yet to receive the amount (complaint od for dominos :[protected]
                Domino's Pizza customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  A
                  ameya91
                  from Mumbai, Maharashtra
                  Aug 11, 2015
                  Report
                  Copy

                  Address: Pune, Maharashtra

                  This is Ameya Vaidya, Today I had order dominos pizza from warje Domios pune branch (free home delivery), they send me very tasteless and very Panchat (marathi word) pizza of 185 Rs farm house pizza. I raised complaint to manager Abhishek kokje, he said sorry mam, can I send pizza again now, I said no I dont want now, he said ok I will give next pizza free, then he again refused for the same and said when you buy again this type of pizza (which already cost high)then get free 1 same pizza on it...I am very disappointed due to his answer and service.
                  Domino's Pizza customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    L
                    Liladhar agrawal
                    from Delhi, Delhi
                    Aug 11, 2015
                    Report
                    Copy

                    Address: Gurgaon, Haryana

                    I had ordered for online pizza on 11/08/2015. But I had not received delivery within 30 minutes as per company policy. Instead of sending pizza they called me after 30 minutes and said the order is out of zone and can not deliver. This is false statement. Address is in the list of dominoz and infact I had ordered pizza earlier two three times and got that deliver on the same address. I am living in a PG. Many of PG'boys orders pizza and get the deliver. I had made payment online. So please help and do the needful
                    Domino's Pizza customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      A
                      Anshula Sinha
                      from Kolkata, West Bengal
                      Aug 11, 2015
                      Resolved
                      Report
                      Copy
                      Resolved

                      Address: Kolkata, West Bengal

                      I had placed an order in Dominos Pizaa on 7 th August, 2015 amounting to Rs 687. I had paid the money using Mobikwik Wallet. The transaction ID was - DMBK[protected]. The money was deducted but due to technical issues at their server(Dominos' Server) they sent us a message telling that the order was cancelled and they would refund back the money. But they did not refund my money yet.
                      Complaint marked as Resolved 
                      I received a call from their Customer Care Center after 2 hours and assured me that I will get the money back within 7 working days. The next day only they have refunded the money.
                      Domino's Pizza customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        P
                        priyamkp
                        Aug 10, 2015
                        Report
                        Copy

                        Address: New Delhi, Delhi

                        Its a second time experience from Dominos when they take order online and when payment is done gives a call that order would be deliver in 3 hrs due to traffic.Also gives no confirmation if the order would be delivered or not. Also said the website tracking is fake and it never gives the right information.Its quite surprising that dominos 30 mins service is going flop and customers have more to say negative rather than positive things. It was my last order and would never recommend anyone to try this bhokas service. My Order Details: Name PRIYA Dubey Mobile Number [protected] Address G1, A-24/25 Ground floor, Jawahar park, Devli, , Near Rastogi J KHANPUR, NEW DELHI Restaurant Name SAKET-III Restaurant Address Plot No-13, Community Centre Malviya Nagar Extension, Saket New Delhi-110017 Order Date/Time 08/10/2015 08:57:03 PM Form of Payment credit Order No 231 1 Medium Farmhouse.. 400.00 Sub Total 320.00 Tax 57.92 TOTAL 378.00
                        Domino's Pizza customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          D
                          Divya Parashar
                          from Delhi, Delhi
                          Aug 10, 2015
                          Report
                          Copy

                          Address: Ghaziabad, Uttar Pradesh

                          Late Delivery and rude behavior Hi, I am regular customer of domino's pizza n always ordered Sector-12, Vasundhara, Ground Floor, plot No. 12/512, sector-12, Outlet Ghaziabad UP. On Friday 7 Aug 2015 I placed an order online on www.dominos.co.in, I completed transaction by entering Cr.Card details, transaction was successful, for Mexican Green Wave[Qty-1]and Cheesy Wonder Pizza. My delivery time was 8.45 PM, i wait till 9.15 PM then after I called dominos at Ph.no.[protected], [protected], no one was picking up the phone, I tried several time. After several call at 9.40 they picked up the call when i asked them for my delivery they said we don’t have time guarantee, I found my pizza at 9.45 the pizza was no good. It was cold the cheese was hard. I feel I have wasted my money n am very much disappointed n unsatisfied with domino's. I need a refund and in future i will never ordered dominos pizza because of this type of behaviour.
                          Domino's Pizza customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            J
                            Jitender1988
                            from Gurgaon, Haryana
                            Aug 9, 2015
                            Report
                            Copy

                            Address: Gurgaon, Haryana

                            I would like to raise concerns regarding Dominos Service. I have Ordered Pizza on 08/09/2015 at 08:14:29 PM. Pizza was delivered to me in approx 48 minutes. When I called store "SHOP NO. UGA-02A, FIRST FLOOR, ANSAL PLAZA, BLOCK-G, GURGAON-122017, PH.NO.[protected], Ansal Plaza, Palam Vihar, Gurgaon - 122017, Haryana." they did not picked phone for 10 minutes lateron they picked Phone and I asked them to cancel my Order as it is too late but they refused and said it is dispatched from store. I asked them to provide their Manger No( Named as Tehsim [protected]). I called manger twice but he did not picked phone. This is really a bad experience where they do not want to talk to customer. Just like to add one more point, I tracked pizaa status from website and that was displayed "Hello, Jitender Kumar! saurabh is on his way to deliver your pizza" but when the deliver boy came I asked his name and shocked. Delivery boy name was different his name was Adhesh not Saurabh. So. this is again security concern with food item. Kindly look into this instance. Feel free to contact me. Jitender Kumar My Contact No: [protected]
                            +1 photos
                            Domino's Pizza customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              S
                              singh.abhay2510
                              from Bengaluru, Karnataka
                              Aug 8, 2015
                              Report
                              Copy

                              Address: Bangalore, Karnataka

                              I ordered pizza to Koramangla, Bangalore at 9:40 pm on 08-Aug-2015 from domino's and made online payment . But it was not delivered .I tried to contact to this number[protected]. I do not know whether they will refund my money or not . I have experienced worst delivery service .
                              +1 photos
                              Domino's Pizza customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                R
                                Ravikesh28
                                from Kankon, Goa
                                Aug 8, 2015
                                Report
                                Copy

                                Address: Patna, Bihar

                                Hye This is Ravikesh from Patna, Bihar . I ordered Margherita[Qty-1] Crust : Classic Hand Tossed Size : Medium (serves 2) Rs. 220 And Veg Subwich[Qty-1] - Rs. 89 of Total Price : Rs. 368 . Complete detail of my order which was sent to me in an email by Dominos : Dominos Restaurant Address Rajabajar, Bailey Road, Shop No. 1, Ground Floor, Plot No. 859, Mauza Khajpura, Patna Sadar Revenue District, Bailey Road, Patna-800014. Ph-[protected], [protected] Guest Name : Shruti sharma Guest Mobile :[protected] Guest Address : 5 Near Arjuna tower, shivpuri SASTRI NAGAR PATNA INDIA Txn No : DSMP[protected] Order Number : 55 Time of Order :08/06/2015 05:13:01 PM Final Total : 368 Payment Type : credit Trace No. : dc[protected] . I placed my order on 6th of August, at 5 : 13, after few minutes, a call from dominos and they said we can't complete this order because of some issues, and that's why we are cancelling this order . And they said that my money will refund soon, bt yet I don't get any money as refund from Dominos . Kindly do asap . Thanks
                                +1 photos
                                Domino's Pizza customer support has been notified about the posted complaint.
                                Aug 08, 2015
                                Updated by Ravikesh28
                                Hye

                                This is Ravikesh from Patna, Bihar . I ordered
                                Margherita[Qty-1]
                                Crust : Classic Hand Tossed
                                Size : Medium (serves 2) Rs. 220
                                And

                                Veg Subwich[Qty-1]
                                - Rs. 89 of Total Price : Rs. 368 .

                                Complete detail of my order which was sent to me in an email by Dominos :

                                Dominos Restaurant Address
                                Rajabajar, Bailey Road, Shop No. 1, Ground Floor, Plot No. 859, Mauza Khajpura, Patna Sadar Revenue District, Bailey Road, Patna-800014. Ph-[protected], [protected]


                                Guest Address : 5 Near Arjuna tower, shivpuri SASTRI NAGAR PATNA INDIA

                                Txn No : DSMP[protected]

                                Order Number : 55

                                Time of Order :08/06/2015 05:13:01 PM

                                Final Total : 368

                                Payment Type : credit

                                Trace No. : dc[protected] .

                                I placed my order on 6th of August, at 5 : 13, after few minutes, a call from dominos and they said we can't complete this order because of some issues, and that's why we are cancelling this order . And they said that my money will refund soon, bt yet I don't get any money as refund from Dominos . Kindly do asap .

                                Thanks

                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  A
                                  anirban888
                                  from Kolkata, West Bengal
                                  Aug 8, 2015
                                  Report
                                  Copy

                                  Address: Kolkata, West Bengal

                                  Dear sir, I am a regular dominos customer and i use to carry out for my orders.Today on 8/8/2015 i placed the order for 3(three) pizzamania caps in 16l judges court road alipore, kolkata-700027;order no -76;invoice no:-DPI65801/[protected]/49048 ;6.40pm;server :-priya d.when i received the pizzas she told that the origano and the chilli flakes are wrapped in a dominos paper along with napkins.i blindly believed, but to my astonishment when i reached home i found only 1chilli fakes and one origano wrapped in the advertising paper with many number of napkins.our family member cannot have their food in satisfaction as there was no flavour (chilliflakes and oregano for the 3 pizzamania capsicum).previously also i have faced the same consequences at the same store where there was no chilli flakes in my order.I am very sorry to say that Dominos is going down in customer satisfaction because of their callous and bogus server who dont take care in giving the additives in sufficient..With this i have a very bad experience in dominos for last few months and quality of service is going down.From next time i would think twice before ordering in dominos and will go with alternatives like ccd or mcdonalds.. Anirban Ghosh [protected]
                                  Domino's Pizza customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    L
                                    lulla
                                    from Mumbai, Maharashtra
                                    Aug 8, 2015
                                    Report
                                    Copy

                                    Address: Pune, Maharashtra

                                    Hie, My name is anjali, I ordered a pizza from dominos located in vimannagar I didn't received the order in 30 mins it took 2 hours to get pizzas still thy were not ready to agree thy took extra money from me rather then not taking ...as its a rule of every dominos if delivery is late then 30 mins customer will get free pizza but no manager nikhil in dominos vimannagar behaved very rudely with me ...
                                    Domino's Pizza customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      I
                                      ishun69
                                      Aug 8, 2015
                                      Report
                                      Copy

                                      Address: Allahabad, Uttar Pradesh

                                      I ordered a cheese pizza with cheese burst base from domino's yesterday. firstly, it came after 30 minutes late. secondly, the pizza was not much hot as expected. thirdly, (the worse part) there was almost no cheese compare to an extra cheese pizza.
                                      Domino's Pizza customer support has been notified about the posted complaint.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        S
                                        shradhakapoor
                                        from Bengaluru, Karnataka
                                        Aug 8, 2015
                                        Resolved
                                        Report
                                        Copy
                                        Resolved

                                        Address: Bangalore, Karnataka

                                        On 7th August 2015 at around 5:30 PM, I place pizza home delivery order online. The order to be delivered to address: Keerti Flora aparmtents, Brookefield road, Bangalore. On payment page, i select option netbanking, made the payment of rupees 402 thorugh HDFC net banking option. The amount got deducted from my account, refer the attachment picture. BUT after that the order for pizza Not placed, instead it again come back to the payment page and ask me to proceed securely for payment. PLEASE HELP ME TO GET MY MONEY BACK.
                                        +1 photos
                                        Dec 3, 2015
                                        Complaint marked as Resolved 
                                        I have got the money back to my bank account after 20 days. Thanks Dominos and consumer forum for the support.
                                        Domino's Pizza customer support has been notified about the posted complaint.
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit