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Domino's Pizza Complaints & Reviews

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Last updated Apr 27, 2024
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Domino's Pizza reviews & complaints page 244

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L
Liladhar agrawal
from Delhi, Delhi
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Delivery not within 30 minutes

Address:Gurgaon, Haryana

I had ordered for online pizza on 11/08/2015. But I had not received delivery within 30 minutes as per company policy. Instead of sending pizza they called me after 30 minutes and said the order is out of zone and can not deliver. This is false statement. Address is in the list of dominoz and infact I had ordered pizza earlier two three times and got that deliver on the same address. I am living in a PG. Many of PG'boys orders pizza and...
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Anshula Sinha
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Did not refund my money even when they cancelled the order due to technical issues at their site

Address:Kolkata, West Bengal

I had placed an order in Dominos Pizaa on 7 th August, 2015 amounting to Rs 687. I had paid the money using Mobikwik Wallet. The transaction ID was - DMBK[protected]. The money was deducted but due to technical issues at their server(Dominos' Server) they sent us a message telling that the order was cancelled and they would refund back the money. But they did not refund my money yet....
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priyamkp
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Late delivery-3-4hrs

Address:New Delhi, Delhi

Its a second time experience from Dominos when they take order online and when payment is done gives a call that order would be deliver in 3 hrs due to traffic.Also gives no confirmation if the order would be delivered or not. Also said the website tracking is fake and it never gives the right information.Its quite surprising that dominos 30 mins service is going flop and customers have more to say negative rather than positive things. It...
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Divya Parashar
from Delhi, Delhi
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Late Delivery and rude behavior

Address:Ghaziabad, Uttar Pradesh

Late Delivery and rude behavior Hi, I am regular customer of domino's pizza n always ordered Sector-12, Vasundhara, Ground Floor, plot No. 12/512, sector-12, Outlet Ghaziabad UP. On Friday 7 Aug 2015 I placed an order online on www.dominos.co.in, I completed transaction by entering Cr.Card details, transaction was successful, for Mexican Green Wave[Qty-1]and Cheesy Wonder Pizza. My delivery time was 8.45 PM, i wait till 9.15 PM...
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Jitender1988
from Gurgaon, Haryana
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Domino Order delivered in 48 minutes

Address:Gurgaon, Haryana

I would like to raise concerns regarding Dominos Service. I have Ordered Pizza on 08/09/2015 at 08:14:29 PM. Pizza was delivered to me in approx 48 minutes. When I called store "SHOP NO. UGA-02A, FIRST FLOOR, ANSAL PLAZA, BLOCK-G, GURGAON-122017, PH.NO.[protected], Ansal Plaza, Palam Vihar, Gurgaon - 122017, Haryana." they did not picked phone for 10 minutes lateron they picked Phone and I asked them to cancel my Order as it is too late...
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S
singh.abhay2510
from Bengaluru, Karnataka
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Made payment online but pizza not delivered

Address:Bangalore, Karnataka

I ordered pizza to Koramangla, Bangalore at 9:40 pm on 08-Aug-2015 from domino's and made online payment . But it was not delivered .I tried to contact to this number[protected]. I do not know whether they will refund my money or not . I have experienced worst delivery service ....
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Ravikesh28
from Kankon, Goa
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Order canceled by Dominos but yet money not refunded .

Address:Patna, Bihar

Hye This is Ravikesh from Patna, Bihar . I ordered Margherita[Qty-1] Crust : Classic Hand Tossed Size : Medium (serves 2) Rs. 220 And Veg Subwich[Qty-1] - Rs. 89 of Total Price : Rs. 368 . Complete detail of my order which was sent to me in an email by Dominos : Dominos Restaurant Address Rajabajar, Bailey Road, Shop No. 1, Ground Floor, Plot No. 859, Mauza Khajpura, Patna Sadar Revenue District,...
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A
anirban888
from Kolkata, West Bengal
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Insufficiant origano and chilliflakes given for carry out

Address:Kolkata, West Bengal

Dear sir, I am a regular dominos customer and i use to carry out for my orders.Today on 8/8/2015 i placed the order for 3(three) pizzamania caps in 16l judges court road alipore, kolkata-700027;order no -76;invoice no:-DPI65801/[protected]/49048 ;6.40pm;server :-priya d.when i received the pizzas she told that the origano and the chilli flakes are wrapped in a dominos paper along with napkins.i blindly believed, but to my astonishment...
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L
lulla
from Mumbai, Maharashtra
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Pathetic service late delivery

Address:Pune, Maharashtra

Hie, My name is anjali, I ordered a pizza from dominos located in vimannagar I didn't received the order in 30 mins it took 2 hours to get pizzas still thy were not ready to agree thy took extra money from me rather then not taking ...as its a rule of every dominos if delivery is late then 30 mins customer will get free pizza but no manager nikhil in dominos vimannagar behaved very rudely with me ......
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Address:Allahabad, Uttar Pradesh

I ordered a cheese pizza with cheese burst base from domino's yesterday. firstly, it came after 30 minutes late. secondly, the pizza was not much hot as expected. thirdly, (the worse part) there was almost no cheese compare to an extra cheese pizza....
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S
shradhakapoor
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Payment amount deducted from my account but still showed order not placed

Address:Bangalore, Karnataka

On 7th August 2015 at around 5:30 PM, I place pizza home delivery order online. The order to be delivered to address: Keerti Flora aparmtents, Brookefield road, Bangalore. On payment page, i select option netbanking, made the payment of rupees 402 thorugh HDFC net banking option. The amount got deducted from my account, refer the attachment picture. BUT after that the order for pizza Not placed, instead it again come back to the payment...
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Address:Gurgaon, Haryana

I placed an Online order at Ansal Plaza, Sec 23, Gurgaon at 10 pm. Order no.: 483 The order was not delivered at all. I called the restaurant for about 1 hour but no response. When I called the restaurant next day, they offer to make the delivery then but when I refused and demanded full refund, they disconnected the call. This is complete fraud and rip off. It caused huge discomfort for me at night and emotional torture. The restaurant...
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I
Itigupta19
from Delhi, Delhi
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Foil in pizza

Address:New Delhi, Delhi

Now that's something huge! Isn't it domino's. You're so screwed if you didn't respond at your earliest. So yeah! I ordered yesterday. Though I didn't get anything I ordered, I got another reward of bad luck. I got foil stuck to one of the slices. May whatever be the reason of your fault, care about your customers. This was again least expected from your side. I didn't eat that pizza yet. It feels so unhygienic. You lost a customer...
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I
Itigupta19
from Delhi, Delhi
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Disappointed; expect a refund or some actions to compensate

Address:New Delhi, Delhi

I ordered 2cheeseburst medium pizzas yesterday. Being popularly known for delivering in 30minutes, my order appeared after 1 and half hours, though the distance between my flat and nearest domino's outlet is hardly 2kms. The delivery boy came without packets of seasoning for pizza. As my pizza was already paid, I asked him to pay my 472rs. Back for late delivery. He replied 'ma'm you may call them, I can't help you in this', I told him...
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A
akshat_mf1
from Mumbai, Maharashtra
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Pizza still not delivered

Address:Panchkula, Haryana

Yesterday I ordered pizza at 845 pm.via phone.The store people said that it will take 1hr to deliver. I waited till 1030 and they said it's on the way..! I again waited till 1130 and they again said it's on way..! I called at 1215 am and the authorities said ur order has been cancelled..! I called them many times between 9 to 11 and they picked up and just put it on hold.. What type of behaviour is this by such an international brand? I...
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M
murugansundar
from Ernakulam, Kerala
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Delivery BAD food in the name of Offers

Address:Chennai, Tamil Nadu

I placed the order online (chennai, Alwarthirunagar Dominos Restaurant) on 07/AUG/2015 at 8:20PM and after 1:15mts, i called the restrurant and got a message that since there is a buy1get1 offer going the delivery will be late on such days. What don't you let this know us before ordering? If you would say that the delivery will take more than 1:30 hours, we could have ordered soon, or order some other food. The kids waited till 10pm and even...
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Manjula_t
from Agra, Uttar Pradesh
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Late delivery

Address:New Delhi, Delhi

My order number for the delivery on 7th Aug 2015 was 482, from dominos (pvr saket). The order was placed around 8:45 pm and dispatched at 9:10. However the pizzas were only delivered at 11:05 pm. We tried calling the dominos number several times to return the delivery but no one answered. The pizza was no good. It was cold the cheese was hard. Need a refund. The delivery boy stated he can't give a discount till the company answers the phone.....
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Address:New Delhi, Delhi

I have placed pizza order on online at date 7.08.2015 . my order was palced at SAKET-III, Plot No-13, Community Centre Malviya Nagar Extension, Saket New Delhi-110017 and my order number is 624.according to the offer we will get one pizza free on ordering one pizza.but when i have do a call they told me that you will get only one pizza.when again i called to SAKET-III, Plot No-13, Community Centre Malviya Nagar Extension, Saket New Delh...
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Address:Gurgaon, Haryana

I am from Gurgaon. ordered 4 chees filled burst pizza with bill number 693. it was ordered at around 8 PM and delievered at 11:30 PM which is painful for all family. at later stage we have been trying to reach person but all numbers were unreachable and not responding. at 11:30 PM they delievered the wrong and very basic pizza and on complaint in front its misbehaved and said to pay for cheez burst pizza. we denied and requested manager to...
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H
Helina123
from Delhi, Delhi
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Pizza not delivered

Address:New Delhi, Delhi

We ordered a pizza about an hour and half back but it has not yet been delivered. We had paid by credit card. The pizza was ordered at : SHOP NO.1 1A, 2, ANUPAMA ARCADE, PLOT NO.7, LSC (NEAR SAMACHAR APARTMENTS), PHASE-I EXTENSION, MAYUR VIHAR, NEW DELHI - 110092 PH.NO.[protected]/ 22718233...
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