Claimed

Domino's Pizza Complaints & Reviews

1
Last updated Apr 27, 2024
Complaints 6565
Resolved
724
Unresolved
5841
Quick Links
Statistics
Share
Contacts

File a complaint to Domino's Pizza

Having problems with Domino's Pizza?

File a complaint and get it resolved by Domino's Pizza customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Domino's Pizza
Customer Service Contacts

Domino's Pizza Phone Numbers

Toll free
1860 210 0000
257
194
Fax
+91 12 0439 6946
+91 33 257 7593

Domino's Pizza Website

Domino's Pizza Head Office Address

No.38, Ground Floor, Bull Temple Road, Basaveshwara Temple Road, Basavanagudi
Bangalore
Bangalore District
Karnataka
India
560004

Domino's Pizza reviews & complaints page 242

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
A
ak120591
from Bengaluru, Karnataka
Report
Copy

Late delivery. No reply on-store call.

Address:Bangalore, Karnataka

Date: 21st August 2015, 9:10 PM Store Location: Koremangala 4th block (less than 1.5 kms from the delivery point) Order number: 282 Did a mistake of ordering pizza from Dominos. Starved till 10.30pm and then decided to check the status of the order. Checked on the online tracking software they have. It was showing as pizza not prepared. Call on-store went unanswered for number of times. So, decided to call on 6888 6888. Got my call transferred...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
ak120591
from Bengaluru, Karnataka
Report
Copy

Late delivery. No reply on-store call.

Address:Bangalore, Karnataka

Date: 21st August 2015, 9:10 PM Store Location: Koremangala 4th block (less than 1.5 kms from the delivery point) Order number: 282 Did a mistake of ordering pizza from Dominos. Starved till 10.30pm and then decided to check the status of the order. Checked on the online tracking software they have. It was showing as pizza not prepared. Call on-store went unanswered for number of times. So, decided to call on 6888 6888. Got my call transferred...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sonalisonee
from Bengaluru, Karnataka
Report
Copy

Payment done but order not received

Address:Bangalore, Karnataka

I ordered pizza from dominos( Ground and First Floor, , # 800, 7th Cross, 15th Main, , B.T.M 2nd Stage, Near ICICI Bank BANGALORE, KARNATAKA Contact No.[protected],[protected] at 10:19 pm and did all my payment online itself .After waiting for 45 mintues when i called i was told another half an hour but after that also no response. Again i called but the service is so bad that i was told "IT WAS WRONG NO." This is how we put our money...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Bangalore, Karnataka

I placed an order at 9:30PM tonight on phone at the Dominos Maruthinagar BTM 1st stage store. I was told due to some reason, it would be delivered in an hour. I was fine with that. But it went to 2 hours. I kept on calling the store. They didnt even bother to pick the call. After calling 20 times, someone picked and he said the order is not confirmed and there is no order on my name. I was waiting for 2 hours to eat and this is what they...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
E
Er.shikha kashyap
from Dalsingh Sarai, Bihar
Report
Copy

Pathetic service

Address:New Delhi, Delhi

We tried ordering on phone but no response for 1 hour then ordered pizza online on Friday at 9:45pm with buy one get one offer and we had to wait for two hours .We received our order at 11:20pm we waited like hell .Delivery boy came and didnt waited for atleast 5 mins and went away saying pay 200 out of 366. Dominoz is worst hell bad zero service ....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
Dap18
from Mangalore, Karnataka
Report
Copy

Pizza not delivered order Num : 405

Address:Bangalore, Karnataka

I had ordered 2 pizz at 9 pm today. But it is not yet delivered and the time is 12:33 now. What they are thinking. If I call also not picking the call. Customer call number is waste. Whatever your reason they should have informed if some thing wrong in drlivering. Please its the time we should take revenge back by not ordering eating there pizza.please consider this complaint on high priority and take necessary action on such cases....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
Diplip
from Bengaluru, Karnataka
Report
Copy

Food not delivered even after online payment

Hi I had ordered a pizza and choco lava cake at 21.31 pm on 21st Aug, 2015 and it is already 1 and half hours. No one has contacted me for address location and also the food has not been delivered. I am trying to call the branch, but they must have just kept the phone aside so that calls dont get through!! Is domino's running a scam of looting people's money and not delivering?? ITS A BIG BIG FRAUD!! The branch where I ordered is : Restaurant...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
U
Udit Kapoor
from Bengaluru, Karnataka
Report
Copy

Late delivery and pathetic food

Address:New Delhi, Delhi

I ordered two pizzas today from the Dwarka sec. 4, New Delhi branch (order number 542) and it came really late. After waiting for around 40 minutes, i called the branch and told them that i didnt receive my order. They just said that due to something( which i dont know) the average order time today is 1 hour 30 minutes. I told them that there was no such information on app or website. they said that you have to call for this and they dont...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
M
M Singla
from Bengaluru, Karnataka
Report
Copy

Pizza delivered after 2.30 hours instead of 1.30 hours

Address:Bangalore, Karnataka

I ordered pizza around 7:50 PM from Sector 1 HSR Layout Bangalore. They said that it will be delivered with in 1.30 hours maximum. But till 10:00 PM no one came. I tried to call them from 9:30 PM but no one picked the phone. Finally we prepared our food. Then around 10:20 PM, pizza person came. It was very pathetic service from the pizza centre....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
P
prosid
from Ashta, Maharashtra
Report
Copy

Food not delivered

Address:Pune, Maharashtra

Pathetic service...placed the order at 8:25 pm and havn't recieved it yet...And its on the way from past 50 mins...you can imagine its state... You don't give time guaranty in this offer fine ...but atleast don't cheat customers...No time guaranty doesn't mean you'll take whatever amount time you like...or not deliver the order itself...in my case...the order was placed at following store:SHOWROOM NO. 102 & 103, GROUND. FLOOR, S.NO. 2, H.NO....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Avijit Vishnoi
from Indore, Madhya Pradesh
Report
Copy

Pizza not delivered. Paid online

Address:Indore, Madhya Pradesh

I placed an online order. after 40 min pizza boy called for address confirmation. after 1.30 hr also he has not delivered. 2 persons contacted (1st Suraj [protected]) (2nd sandeep- [protected]) both behaved badly. order no [protected]...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
G
Gabbar hindustani
from Bengaluru, Karnataka
Report
Copy

Delivery of pizza

Address:Bangalore, Karnataka

Hello Team, I have placed an order in dominos RT Nagar order no 254 at 8:40 PM, current time is 10:30 PM but still did not any call or update from delivery centre, tried calling them many times but no one is picking the phone.checked the status online still it is showing "order has received" which is default status. Can you please look into the issue????? below are the details: Restaurant Name RT NAGAR Restaurant Address GF, SAYEED...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
It was such a shamefull experience for me and my family I ordered a buy one get one pizza they dilevered me that pizza after two hour and when I talked with the manager and complaint about the dilevery and after that he started disrespecting me it was such a shame for me By the thank you for such lovely care for your customer and I'll make sure I will never ever eat from dominos its better to go to pizza hut still they can give some respect...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
ankita22
from Bengaluru, Karnataka
Report
Copy

Delivery late with bad food

Address:Bangalore, Karnataka

I had ordered pizza on 21 aug 2015 at 7:42p.m.(order no 199) from kormangala 4th block(bangalore)...but it was not delivered within the stipulated time...after calling multiple times the concerned store..and having being told that only 5 min or 10 min..it was delivered to me at 9:25p.m...above all the food was pathetic and pizzas were not at all served hot..dey were very chewy and non happening...this is the pathetic service that these people...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
RoshniV
from Bengaluru, Karnataka
Report
Copy

Terrible service - home delivery not done

Address:Bangalore, Karnataka

I have paid for the home delivery of a pizza, garlic bread and dip over an hour ago. The order number is 257. Still, the tracker shows that the pizza has not been made. I have been trying to reach the store at RT Nagar, Bangalore, where the order has been placed, but they are not picking up the phone. I tried calling the centralised number, but those people just redirected to the store, which obviously did not pick up. I have already paid...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Purvil Tikku
from Panaji, Goa
Report
Copy

NO Refund Reminder

Address:Valsad, Gujarat

I had ordered Pizza at Dominos online portal Dated[protected]:32pm I had recieved a message saying that due to technical reasons my order had been cancelled and that I would recieve my paid amount ie 869 ruppes back in a week then I retried to order the pizza as per their instructions then I recieved a messagen from the credit card company SBI stating that the money had been debited from my acount but my order was not confirmed by Dominos...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
Vineettyagi89
from Nashik, Maharashtra
Report
Copy

Money deducted and order not placed

Address:Ahmedabad, Gujarat

Today I downloaded dominos app & ordered veg combo with cold drink but after payment through netbanking I don't get order I'd and I am surprise to know that there is no direct complaint and contact no. For any technical or non technical issue. After deduction amount I did't get any message or mail from dominos side for any issue. I will take social media help if did't get any contact of dominos....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Y
Yash619
from Mumbai, Maharashtra
Report
Copy

Regarding home delivery

Address:Panipat, Haryana

I ordered at domino's panipat branch for home delivery. One of thier representatives said to place the order and if the order is of good amount only then they will deliver. I ordered for rs. 1500 and then that representative after placing the order asked me to speak to their branch manager Mr. Vipul kumar tewari, i told him of the amount of my order, he agreed that yes its a good amoun but still bluntly refused to deliver at my place n when...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
G
GurpreetOcean
from Mumbai, Maharashtra
Report
Copy

I Want My Refund for the failed order on dominos website

Address:Pune, Maharashtra

I had placed an order domino's pizza's website on 4th August, 2015 amounting to Rs 405. The money was deducted but due to technical issues at their server(Dominos' Server) they sent us a message telling that the order was cancelled and they would refund back the money. But they did not refund my money yet. TXN ID: 0BB5AA8E45B28EAE29DA Transaction ID: 1B7F59890AE7CC3C5CAF...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
Bhagavad Gita Art Edition
from Mumbai, Maharashtra
Report
Copy

No hygiene standards at Domino's

Address:Madurai, Tamil Nadu

Dear Sir/Madam

I have three complaints.
1. I was shocked to see in Domino' s Madurai, Tamil Nadu, that my pizza was made by an employee who was not wearing gloves. He put all ingredients on the pizza with his bare fingers.
I asked the man who gave me the bill about this. He replied that this is a common practice, but ensured me that the hands are washed before each preparation.
This is really disgusting....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy