Domino's Pizza Complaints & Reviews

Hi, I made a transaction on 7/11/2014 to Dominos online order of rs. 502/- . But once the payment realized I haven't received any order Id or any other customer receipt from dominos. So with this issue I called Dominos immediately but as per dominos customer representative, they said that they haven't received any amount from my account on that day. So after that I again placed an order and I paid on cash on the same day. But rs. 502/-...

i had placed my order last night order no.294 the pizza was delivered after 2 hour they didn't give me the money back, instead when i called manager he cancelled the order. he was also rude. dominoz branch- IP Vijaya bhelupur Varanasi pin-221005...

I have placed the order yesterday 21/11/2014 at 9.30 through online payment, but i didn't received the order. Really i didn't like the service inspite of being the dominos customer for long period. while enquiring about this in store they are simple saying due to buy1 get1 offer system hanged so your order is missed. Bcoz of this yest i didn't had by dinner.If your unable to maintain the system then why your allowing online purchases Refund...

Today, on 21.11.2014 I ordered one pizza with some offer going on at 8:40 pm from my no. [protected] in main road ranchi branch, jharkhand.even after several follow ups, every time I was informed that my order will get delivered in 10 mins and he also stated that my order no. Was 206 which was already dispatched after waiting for more than 2 hrs I again got the same response I even wanted to complain the manager about this irresponsible behaviour...

This is related to order number:217.Invoice number:DPI66268/14-15/69480. I am a regular customer of Domino's Pizza and usually order Pizza from Pai Layout store-Bangalore. Address of the store: "Shop No:2 &3, Ground Floor, Arden Fair, Pai Layout, Near Tin Factory, Bangalore-16" I places the order at 9:30pm on 21st Nov-2014. As usual store informed that the pizza will be delivered after 1 hr. They don't have enough staff to deliver. So...

HI, Frequently I used to get the message on my mobile [protected] for the dominos offer but when I tried ordering, dominos people say we dont deliver at your place. I am staying at New Panvel (Flat No 3, Shubhechha Park, Omkar Balaji, Usarli Khurd, New Panvel : 410206) where we have dominos centre but still its not getting delivered. If you dont deliver then why are sending messages to order pizzas with lot of orders. If you dont...

I ordered 1+1 Pizza with extra charges for cheese-burst, wide invoice number DPI66080/14-15/130535 from Jubiliant Food works ltd at Kurukshetra[protected] But the Pizza's delivered were not even the standard one (forget the cheese burst). On complaining through phone, three persons took their turn to ask our complaint, each one asking the same set of queries. It is quite a foolish. I wonder if you keep any mechanism to address...

I ordered pizza at 8:11pm on 21st november, 2014 from domino's, green park, Delhi. We were promised a delivery at 8:45 p.m max else the pizza would be free(i.e at max, Rs. 300 would be refunded) according to all the advertisements by Domino's. We recieved cold pizzas at 9:05 p.m. When asked about the refund, the delivery guys and the manager BEHAVED RUDELY, BLUNTLY LIED and gave very IDIOTIC REPLIES such as this offer isn't valid on IIT-DELHI...

Dear Sir/Madam, there is serious problem we are facing from your Domino's Branch (Thaltej, Ahmedabad). Although we are exaclty behind at their store, we never get our order perfectly. Either they forget full order or they miss paper napkins/oragano/chilli flakes. You know that as hunger satisfies, if we eat on time. and they always mistake something. Today we ordered one pizza, and there was offer 1+1. They stil gave 1 pizza. Also...

Hi sathya narayana, Thanks for placing order with Dominos. This email contains important information regarding your recent purchase – please save it for reference. Dominos Restaurant AddressNew Bel Road, Ground Floor, Old No.14/529, New No. 14, New Bel Road Chickkamaranahalli, , bangalore - 560054 Ph.no.[protected] / 34 / 23512761 / 64/ 41737312, [protected] Guest Name : sathya narayana Guest Mobile :[protected] Guest...

i ordered two medium pizza through the mobile app of dominos and everything was perfect until at the end of the transaction the site guided me to a page where it showed that the order could not be pushed to kitchen and it showed a tab showing submit. After continuously attempting to submit it there was no response. The amount has been already debited from my account and hence I don't want to reorder. Kindly look into this problem and act...

much disappointed with the service bad customer experience bad pizza service+vey badly dealt with staff.ordered cheese burst farmhouse with no cheese and toppings in cheese burst also it wasnt hot. pizza came late.asked to give me other pizza staff member at the site spoke rudely when told him about the issue.and second time when pizza came it came in 45 minutes poor service no respect at all for customers.why dnt u guys check in at DT CENTRE...

Ordered 2 pizzas form Dominos Vellore at 14.15.53 today(21/11/14) and got call at 15.02 for take away at the pickup point, clearly qualifying 30 minutes or free policy/criteria. Here is the link to 30 minutes or free conditions. https://pizzaonline.dominos.co.in/disclaimer.php We didn't get any compensation for the delay caused and the delivery person didn't even acknowledge the policy and gave the reason that they were 'busy'....

I ordered for 2 items & i got it in 2 hours. The Chembur branch is very bad in order. Domino's i didn't expect that from you. I usually prefer buying from Domino's but now i have changed my mind. Hope that you improve your services. VERY UNHAPPY...

i placed an online order thru dominos website on 18 nov 2014.the balance got deducted from my bank account but order wasnt placed.it showed a continues msg not to refresh n ur taste buds hav to wait for sometime for 40 to 45 min.one side d com says get ur pizza in 30 min n on d other hand d online ordering itself takes more than 30 min.what a joke n poor service!!!n to top it up dere is no response frm d customer care.now pl refund d transferred...

I had a failed net banking transaction where the money got deducted but the order didnt get placed on 6th nov 2014 but i still didnt get the cash back as of now dated 20th nov 2014. i want you to look into the matter. Email Id- [protected]@gmail.com phn no.- [protected]...

Bal got deducted from my bank account but Order Not Placed, error comes that--Your Taste buds have to wait for sometime. So Please Refund My Amount My Contact No. [protected] Balance Deducted---522 Date & Time of Balance Deducted---19th Nov-2014, 11:00PM...

I made an online order thru dominos website on 30/09/2014. The redund was supposed to happen within 7 days. Now even after raising complaints thru their call center, emails and facebook, the only standard response I get is someone will call me. I hope I don't have to file a FIR against them. MOBILE NO. [protected] TRANSACTION ID AUPG[protected] TRACE NO NULL TRANSACTION DATE 30-Sep-14 BILL AMOUNT Rs 2962.00 REFUND AMOUNT Rs 2962.00 REFUND...

i have placed an order through their website and the payment was made through mobikwik website on the 15th October 2014, order number being AMBK[protected], i tried contacting their customer service and got a call back and they verified the account and informed me about the refund and it will take 7 working days, now its passed the assigned date and i still haven't received any information about the amount, i have contacted mobikwik...

I Rohit Narra from Pune, Mahatashtra had ordered for pizza online via dominos pizza app At Hingane Dominos Branch with Order no 388 & 11/16/2014 8:37:42 PM With Credit Card Trace no :[protected] Even after Reminding staff about same after half hour timeline set by company for On time delivery standards, and repeated calls after 50 minutes the delivery has not been placed, it is 10.06 PM now that is 1.5 hours after placing online order,...