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Domino's Pizza Complaints & Reviews

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Last updated Apr 27, 2024
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Domino's Pizza reviews & complaints page 291

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R
RohitNarra
from Thiruvananthapuram, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

1.5 Hours Delay in Delivery

Address:Pune, Maharashtra

I Rohit Narra from Pune, Mahatashtra had ordered for pizza online via dominos pizza app At Hingane Dominos Branch with Order no 388 & 11/16/2014 8:37:42 PM With Credit Card Trace no :[protected] Even after Reminding staff about same after half hour timeline set by company for On time delivery standards, and repeated calls after 50 minutes the delivery has not been placed, it is 10.06 PM now that is 1.5 hours after placing online order,...
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Frustrated*303&?)#
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Shockingly bad service

Address:Chennai, Tamil Nadu

The pizza reached my door almost an hour after i placed the order. On calling the store I was given various lame reasons and told to "adjust". I was also told the store does not follow the 30mins or free policy. The store is just across the street and it is just baffling that the delivery can take an hour to reach. To make things worse a certain Mr. Raju [protected] claiming to be the store manager called me up several times demanding an explanation...
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satya65
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund Amount(Rs 535) not recieved from Dominos Pizza

Address:Pune, Maharashtra

HI HI I have orderd Dominos Pizza of cost Rs 535/- on Friday(Date :7-November 2014) through Dominos website and also through Mobiwik wallet. Money is deducted from my account pizza did not ordered. I did not received the refund amount of 535/- till now. It is almost 8 days from the date which I ordered Pizza. Please refund my amount (Rs 535) back to my mobiwik wallet or to my account ASAP. Also please call my number [protected] if you...
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abhishek.svits
from Pune, Maharashtra
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Dominos staff do not follow dominos policies

The pizza was on my door 1 hr after placing the order. talked to the customer care and did conference with the shift manager Rahul and he told that we cannot deliver the pizza in 30 mins. Also no late discount was offered by the manager, and the pizza was not hot and fresh. This is very bad experience with dominos. Regards Abhishek Bhadauria [protected]...
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satya65
from Hyderabad, Telangana
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Amount Deducted But Order Not Placed

Address:Pune, Maharashtra

Mobikwik Transaction Id : AMBK[protected]

Payment was made on 7th November 2014. Till now I did not recieved refund amount.

Payment was deducted from my Mobikwik wallet but the order was not placed at dominos !
Please Refund the amount back to my mobikwik wallet....
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Address:Gautam Buddh Nagar, Uttar Pradesh

Hi I ordered pizza on 7th Nov 2014 and ETA i.e 30 min is 8:42 PM but Pizza came at 8:50 PM I had a talk with customer executive and he told me that delivery boy will give you 300 Rs but mine was online transfer so delivery boy told me money will be refunded automatically. Today when I just called your Pizza center Sector 61 Shopprix Mall they told me their is no discount on your order. Resolve it asap [protected]...
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Ashwani_Kamra
from Dera Gopipur, Himachal Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regarding Late delivery and Serving a Cold pizza

Address:New Delhi, Delhi

Respected Concerned Person, Today I ordered a pizza from Domino's Pizza From New Delhi. I ordered my pizza at approx. 12:48pm. And I got the pizza at 2:00 pm. At this when the delivery boy came I asked him that why u r so late, then he has not given me any appropriate reason, then he served me a cold pizza. I refused to take that pizza and called the girl named Pooja whose number was given on the bill. Then she misbehaved me and said...
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Anehra
from Chandigarh, Chandigarh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Commitment

Address:Panchkula, Haryana

My name is Anil Kumar Nehra. My Contact Number is [protected]. Domino's pizza (Sector-5, Mansa devi complex, Panchkula ) staffing manager calling me on August for feedback about the Pizza . He gave me bad quality pizza I have already said to him. I am regular customer I have ordered Veg doubles Pizza and 2 stuffed garlic breads but his quality is very very bad. In Pizza's no Cheese and not good stuffing and in garlic breads very bad stuffing...
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Address:Bangalore, Karnataka

Order was placed online which was directed through PayU website on 3rd Nov 2014. Transaction failed and prompted to chose another mode of payment. I chose 'pay by cash' and made the payment Rs.866 cash on delivery. But later realised that the money is deducted from my account as well. For the same order, the payment is done twice. How do I get the refund of excess paid amount? Outlet: Akshaynagar main road, Bangalore 560068 - Prashanth [protected]...
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Mansha Chaudhary
from Jaipur, Rajasthan
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worst cheesze burst pizza and garlic bread ever had

Address:Agra, Uttar Pradesh

i dont knw wht to say but really disappointed im from agra nd had dominos pizza from several places but today whn i ordered it firslty it was not hot nd even u too knw cheese burst is all abt eating hot right ?? secondly the taste of both garlic bead nd pizza was very diffrnt i dnt knw how but yes it was diffrnt nd its burn too not much bt yes it is i was calling on agra complain no. but no body picked it what the hell i dnt knw...
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Sandeep Chandel
from Jammu, Jammu and Kashmir
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unhygienic water at pathankot outlet

Address:Pathankot, Punjab

I am an army officer posted in Jammu Kashmir . My wife and daughter at pathankot punjab . on 29 oct 14 they had gone to Domino outlet . after booking their order, when they were eating, my daughter went to the water point and took one cup of water . the cup was given to her by one of the staff. she filled the cup again and took it for her mother . my wife, nitu was shocked at the colour of drinking water, it was brown . on complaining to...
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Rahul Chourasia
from Jabalpur, Madhya Pradesh
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pls do something about pankaj and prianka

Address:Indore, Madhya Pradesh

hi plse share your complete desk number you saket nagar indore branches emplo... are not a Campbell for this post the all are very rood and alll talking vebare are very bad spacaley for cash con-tar lade and mane-jar also plse help me i am Watling you answer pankaj and prianka plz help dominos nam si jana jata hai plz do something and thay are change bcs they are given very bad services dominos food are very good and healthy...
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Shariful Islam Mazumdar
from Bengaluru, Karnataka
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Not satisfying the customer

Address:Bangalore, Karnataka

Hi Today i went to Bannnergatha road store (Arekere) I was having the coupon which was provided by the Dominos Store only when i present that coupon to store Manager name Srinath (shift manager) asked from where did you get this coupon ? This is really embarasing for me to answer such type of question And the store dint provide the offer to me . Such a disgusting fact happens to me . If there is not such unity in the Dominos coupon so...
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superprateek007
from Delhi, Delhi
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amount debited but no order placed

Address:Dehradun, Uttarakhand

Hi!I placed order online on 8th nov but order was not placed and amount of 701 was debited.Then i placed the second order and that was confirmed but yet the payment which was debited earlier is not yet credited to my account . DEBIT details .reference no-[protected]amount-701amount deducted in reference to-AHDF[protected]-Billdk DOMINOS Please resolve the issue as soon as possible. prateek pathak[protected]...
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Shatabdi Biswas
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Pizza not delivered after taking order

Address:Hyderabad, Andhra Pradesh

I had ordered pizza at 9.20 pm on 7th Oct'14. They assured to deliver the pizza in 40 to 45 mins in spite of their famous tag "30 mins or FREE". At 10 .30 pm i called again since I had still not received the pizza, they said that the person has already left before 20 mins & it will be delivered in 5 mins. Inspite of not getting the pizza at 11 pm I called them again & there was no response. I called another outlet, &...
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Sathish Sathish Sathish
from Mumbai, Maharashtra
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Order not placed but money deducted

Address:Bangalore, Karnataka

Hi Mobikwik, My payment to Dominos got timed-out but my mobikwik balance of Rs 460 got deducted. I request you to please refund back the amount into my wallet. Following are the details Email : sathish.[protected]@gmail.com, Mobile : [protected] Transaction Type Debit from Wallet Merchant Name DOMINOS Transaction ID AMBK[protected] Debit Date Fri Nov 07 20:11:42 IST 2014 Debit Amount Rs. 460.00 Wallet Balance Rs. 0 Wallet Type Semi...
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Vidisha Thapa
from Bengaluru, Karnataka
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No delivery even after 1 hour

Address:Bangalore, Karnataka

I had ordered 2 pizzas exactly 1 hour before from the outlet at Total mall, doddanekundi circle Bangalore. The guy who attended my call said it will take 30-40 minutes inspite of the claim of 30 minutes garaunteed delivery by dominos, and i haven't got it yet! This is seriously not acceptable! Disappointed with dominos....
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Address:Thiruvananthapuram, Kerala

The Dominos Pizza Outlet SUN SAPPHIRE, GROUND FLOOR TC.NO 277(1), KESAVADASAPURAM- ULLOOR ROAD, is th eworst one. The manager named nija or something. She is too worst. Dont know how to talk to a customer. I ordered the Pizza at 3.30pm and need to be delivered at 6.30pm. But it was not delivered till 7pm. When I called the outlet no.[protected], Nija or someone has picked the call and told me to wait. There is excess amount of order placed...
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Bineeta Gupta
from Mysore, Karnataka
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Very Late delivery. cold pizza delivered.

Address:Bangalore, Karnataka

Order number- 71 date-11/7/2014 I ordered 1 Medium HT DELUXE VEGG and 1 Med HT Spicy chicken pizza. I ordered at 6:15PM and I got my order at 7:10PM, which is 55mins, almost an hour. Domino's claims to serve delivery in 30mins. This is not the first time, I have received so late delivery. What is the point of your claim if you can't deliver pizzas on time. The domino's store, from where I get my pizza is near Arekere mico layout,...
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karnan_lal
from Mumbai, Maharashtra
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very worst delivery service

HI, I ordered a Pizza at 8.40 pm today. I waited for almost 2hrs and I have contacted many times in phone for the delivery happened or not. Finally after 2.30 hrs i got a call from the delivery boy saying your pizza is getting cold. do you really need to deliver it or not ? I cancelled my order desperately.. It is really disappointing to see the service you are making to the customer. Please value your customer's time and patient....
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