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Domino's Pizza Complaints & Reviews

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Last updated Mar 31, 2024
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Domino's Pizza reviews & complaints page 292

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J
JATINDERPAL SINGH (JP SINGH)
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

complaint regarding bad service and frustrating the customer

Address:Jalandhar, Punjab

My name is Jatinderpal Singh ( J.P SINGH ). Today i ordered at [protected] deluxe veggie pizza under buy 1 get 1 on medium pizza on phone and told them to make it well done and told them I'll get the delivey myself from Domino Pizza Shop at model town, jalandhar. The guys told me to get the delivery within 20 minutes and the order number was 475 dated 05/11/2014, but when i reached there, the pizza was not ready and i had to wait 15 minutes...
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JATINDERPAL SINGH (JP SINGH)
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

complaint regarding bad service and frustrating the customer

Address:Jalandhar, Punjab

My name is Jatinderpal Singh ( J.P SINGH ). Today i ordered at [protected] deluxe veggie pizza under buy 1 get 1 on medium pizza on phone and told them to make it well done and told them I'll get the delivey myself from Domino Pizza Shop at model town, jalandhar. The guys told me to get the delivery within 20 minutes, but when i reached there, the pizza was not ready and i had to wait 15 minutes more there. And when i get the delivery the...
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Sujith Subhash Babu
from Mumbai, Maharashtra
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Payment deducted from account but order was not received

Address:Thiruvananthapuram, Kerala

i have placed an order through their website and the payment was made through mobikwik website on the 15th October 2014, order number being AMBK[protected], i tried contacting their customer service and got a call back and they verified the account and informed me about the refund and it will take 7 working days, now its passed the assigned date and i still haven't received any information about the amount, i have contacted mobikwik also they...
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jhony_1
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

rude behavior by staff.Just not to deliver that time at 10:15,he denied delivering although pizza has beeen delivered earlier to the same place.

Address:New Delhi, Delhi

It was a very bad expierience for me on 04nov, when i tried calling dominos to place an order, I CALLED MY REGULAR PH NO.WHICH I USE TO ORDER EARLIER, THE PERSON SANDEEP TOLD ME THAT I'LL HAVE TO CALL DIFFERENT PH NO, HE GAVE ME A WRONG NO.I CALLED AGAIN THE SAME NO.I GOT THE CORRECT NO.I CALLED DWARKA MOR OUTLET, & THAT EXECUTIVE WAS NOT READY TO UNDERSTAND THE ADDRESS, I TOLD HIM THAT THE PIZZA HAS BEEN DELIVERED EARLIER TO SAME ADDRESS,...
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sonika rawal
from Bilari, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

pathetic food, poor service over it

Address:New Delhi, Delhi

Hello, It was my birthday yesterday on 4th november. I went to rajender nagar dominos with my friends to give them treat. We ordered " taco mexican veg". First of all they took so long to prepare it. Even when the dish was prepared they did not flash our order number and when i just randomly went to ask them that how much more time will it take, order was lying on the table. It was all cold by then. When we took first bite of it we...
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sribikkina
from Coimbatore, Tamil Nadu
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Ordered delayed and order not completely delivered

Address:Hyderabad, Andhra Pradesh

Ordered dinner along with Coke Mobile from Dominos Hyderabad (Shaikpet store) and the order was delivered 15 minutes late. Adding to it, the coke was not delivered. They guarantee 30 minutes delivery but the delivery boy did not even provide a Sorry card apologising for the delay. Totally irresponsible behaviour from the delivery boy as well as the store manager when contacted....
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K
kshitijkhurana
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Harassment by dominos staff

Address:New Delhi, Delhi

Yesterday i ordered pizza on phone from dominos mayur vihar phase 1 shantiniketan market delhi by the name tanpreet kaur mobile [protected].The pizza came when i paid the money the boy said its already paid its an online order and payment has been made online.i told the guy we ordered on phone the cross checked and said payment is done.the guy left without the payment saying its paid.then after one hour atleast 20 calls came with misbehaviour...
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Spaceknight
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

RE: Online Order Payment went through, but the Order was not placed.

Address:Hyderabad, Andhra Pradesh

I placed a on order online and made the payment too. The Payment Successful and Placing Order page was displayed and the process of placing order too like for ever. The webpage was showing the processing flow and it never stopped. So after about 15 mins, I called the store(nearest to me which is the AS Rao Nagar Branch in Hyderabad) and the person said that my order din't come through and asked me to wait for another 15 mins, I did, but nothing...
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anuradha20007
from Hyderabad, Telangana
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demand for extra amount limit for delivery

Address:Tumkur, Karnataka

I am here to report this issue i have ordered pizza from dominos store in tumkur n my college is 8kms distance from the store and they are allowed to deliver within 10kms.. n they refuse to give the order below 500!! N all dnt have that money to keep ordering for 500 every time. People who take calls r illiterate half of time they dnt understand what i say in english and they are very very rude. Kindly see into the matter....
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Shashank Garg
from Haridwar, Uttarakhand
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Bill overcharging

Sir, I have ordered one veg single pizza at the dominoss pizza adress- 114/23 G, deep shikha comp sanjay talkies, sanjay palace, Agra. He had also added one cheesy dip in my bill without telling me. While giving my order then also he didnt tell me about this. When I asked him why you have added this to my bill then he just gave me that cheesy dip. Later have observed that he is adding the cheesy dip in everyones order without anyone ordering...
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JOHNY CHANGRANI
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Online Order

Address:Bangalore, Karnataka

Dear Team, On Saturday i.e. 01st Nov'2014, I have ordered online but didn't receive order number whereas amount has been debited from my account. Same has been confirmed by the helpline regarding the order. They communicated on phone that you will receive refund within 24 hrs but still I have not received the same, Kindly look into this matter and both my transactions which were unsucesssful needs to reversed. Regards, Johny...
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kulkarniketan
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Transaction Failed but not Refunded

Address:Pune, Maharashtra

Hi, I had placed an order amounting of Rs. 978 after I completed all my gateway formalities successfully I was redirected to domino's website but Then I got a message saying we could not deliver your pizza but the amount was deducted from my account towards Domino's. I had been ordering Domino's online for last few years and this has happened to me twice. Last time when it failed I had got an immediate email from domino's about the...
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prince808
from Mainpuri, Uttar Pradesh
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Didnot got proper service from Ram.k k amravati branch, badnera amravati road

Address:Amravati, Maharashtra

Ram k k who was my server today..He forgot to put coke in my carrybag... Did added it in bill. And I don't live near so I can't go and collect it now. And second last time when I ordered pizzas one of them was wet..like Someone dropped it in sink. Stop giving bad service. It makes me angry and avoid your products....
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gauravearth
from Durgapur, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

ordered take away at 9:42 and had not delivery till 10:20 pm

Address:Meerut, Uttar Pradesh

Dear concern, i made an order no.212 at pallav puram, milange mall at 9:42 pm for amounting rs. 306/- but had not got my deliverery of take away. Till 10:20 pm. Ordered made by ankit m, team leader mr. Vikas They hve nt givenn delivery in time at the counter, by that i mossed my bus. Even i suffered with losts of stress and tension Your company punchline "30 mins delivery gurantee stud fake at this point and lost a regular customer...
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Sujay Jadhav
from Mumbai, Maharashtra
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Delay in home delivery more than 100 minutes

Address:Thane, Maharashtra

Hi, My order no: 379 Trace No:20661016 from the Domino's, Chiplunkar road Dombivali east 421201. I order at 8.49 pm on 1/11/2014. Its been more than 1.5 hours and i am still waiting for order. If you cant make in half hour you shouldn't guarantee and should not use it in our marketing strategy...
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VIKAS457
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

DELAY IN HOMEDELIVERY

Address:Jalandhar, Punjab

I put my order on Dominos through online with following details Guest Details Name VIKAS SINGH Mobile Number [protected] Address 49 A MAHAVIR MARG NEW JAWAHAR NAGAR, JALANDHAR Restaurant Name JYOTI MALL Restaurant Address SHOP NO.6, CENTRUM JYOTI MALL, JYOTI CHOWK, JALANDHAR, PUNJAB 144001. Order Date/Time 11/1/2014 1:00:28 PM Form of Payment credit Order No 7 Now its been more than 30 minutes and i am still waiting. Payment...
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Mansoor Shaik
from Mumbai, Maharashtra
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Amount Deducted twice and pathetic customer service

Address:Chennai, Tamil Nadu

I unfortunately ordered pizza online on Dominos website on 2nd October 2014. I placed an pizza order for 590 rupees and the amount got deducted two time. The amount of 590 rupees got deducted twice from my credit card and i when i called dominos pizza helpline number which directed me to the madipakkam store who were serving my order. The front desk executive told me that the amount will be credited in 7 working days. I called on 9th October...
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Anjali Prasad
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Online Ordering

Address:Kolkata, West Bengal

I am a registered online user of Domino's website. I regularly receive promotional mails wrt to offers from Domino's viz Freaky Friday, Friday Dhamaka etc, which can be availed with coupon codes. However, in the mails no coupon codes are provided. Therefore I do not understand the relevance of sending me such offers / mailers if I cannot avail of the said offered As usual, today when I tried applying online, the Domino's site developed...
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namit45
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not keeping the word as 'delivery in 40mins'

Address:Mumbai City, Maharashtra

Dear Domino's, First of all I would like to thank you for giving us the amazing tastes by introducing the variety of Pizzas. I would like to bring it to your notice that your branch at goregaon, are not giving the proper service to us. Below are the some of points: 1. Not keeping the word of 'delivery in 40 mins'. Every time they are giving the reason of road construction. In weekends or public holidays, its understood but not always....
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Nises Sinha
from Pune, Maharashtra
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Not received any confirmation message regarding refund

Address:Pune, Maharashtra

Order detail: Order no - 10 Time of Order : 10/31/2014 12:13:28 PM Received order at 12:52 PM(i.e. delay of 39 mins) Total amount paid: 140 Trace No. : cd[protected] As discussed with one of your employee, Sonali i will get my refund since there was a delay in delivery from your end.However i have still not received any confirmation message regarding refund from your end....
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