Domino's Pizza Complaints & Reviews

Order detail: Order no - 10 Time of Order : 10/31/2014 12:13:28 PM Received order at 12:52 PM(i.e. delay of 39 mins) Total amount paid: 140 Trace No. : cd[protected] As discussed with one of your employee, Sonali i will get my refund since there was a delay in delivery from your end.However i have still not received any confirmation message regarding refund from your end....

Myself renuka jambhale, have been regular customer of domino's, lately past few months they have been delaying order by 45 to 60 minutes, even though the store is 5 minutes apart, to top it off they not delivering fresh pizzas, Pizza served are cold and seem to be stale, on talking to the manager instead of sticking to their 30 minute or free policy for the ordered medium size fiesta pizza, he was extremely rude and threatened us about not...

I placed an order before 40 minutes and when i called to ask about my order they told the order has already been moved on and the dominos have a time guarantee of 30 minutes but they are not giving the time guarantee now. Its such a fake thing they are doing. They should be charged high for this fake or the company should be banned for this fake....

Hi, This is to inform that I had ordered two Pizzas on 30 Sept 14 (Order Number 52, my contact details Nilanjan Bhattacharya [protected]). After the order was placed I got a call from Dominos that server was down and that the pizza cannot be delivered on time. I asked the same to be delivered within 45 minutes. It was told to me that they cannot give any timeline so I can either cancel or wait. When I asked by how long the same can be...

Placed an order on Dominos online website, but due to some technical reasons transaction failed and the amount was deducted from my account.I have already dropped a complaint and they said there would be a reply in 2 business days. Its been one week but no reply and i have not received the refund also.Please look into this. Thanks, Tabish. Complaint reference number: 490243 Citibank transaction reference number: 367191 Transaction...

i order two pizza and made online payment every thing gone smoothly but after paying and deduction from my account i ridirected to page where it was saying some techinal problem push to kicthen something . i dont knw what happend there nothing was happening and money got deducted and no order was made . i want my refund asap please do that and kindly give attention to it....

Hello All, I purchase online Domino's pizza on dt[protected], however some tech issue my transacton show unsuccessful, amount rs1144 deduct from my citi bank cr card. after that i contact your customer care no they told me amount will be refund within 7 working days, It's very disgusting that i have not received my money back in my account. your pizza order location - noida, sector 62, utter pradesh -201307, , if you need any support my...

I have ordered Pizza through online on 24/10/2014 around 8.48 PM. After deducting 281.00 Rs from my account, due to technical glitches they could n't able to deliver me pizza. When I tried to contact their customer care number none of the numbers are found to be active. I tried to connect them through their feedback portal but that also didn't gave me any reply. Next day I received a mail indicating they will call within 2 days and resolve...

I had done online booking for Domino's Pizza, but the Pizza delivery was never done & my money was also not refunded back. This is pending since 16th Sept 2014. Below are the reference numbers which were filed for the complaint. Guest Feedback Reference ID is: 475869 Guest Feedback Reference ID is:: 483326 Guest Feedback Reference ID is:: 486545 Akosha Complaint #1171668...

I have order online on 28/10/2014 at 9:14 in my mobile order no. 221 namely Alpee Verma in Kalidas road dehradun and your dominos store is very near at a-65 rajpur road the order is recieved by me after 42 minutes.. And according to your terms and conditions after 30 minutes its will be free I have talked at the store so he said you should talk to the authorities we cant help you.. And according to your policy please refund my payment in...

order no 28 date 10/27/2014 server:arun i order a pizza today 1 veg double they delivery single pizza then i compaint regarding wrong pizza they said that our delivery boy change it and u have to wait i wait about 1 hour then i call cancel my order .this is my complaint regarding pizza delivery on high rate with low rate pizza...

Dear Sir / Mam ! As per discuss with some of your staff member i received news BHARUCH Domino's cant use HALAL CHIKEN in these store and its not valid for Muslim People so I humble request to you please arrange the HALAL chicken and pls Mark Notice Bord of HALAL FOOD so all people can enjoy & apreciate to You too Warm Reg U, M Bharuch [protected]...

Tried doing an order from the mobile app through net banking.the order transaction failed but the money was deducted from my bank account. Please ask dominos to refund me the Rs 214 deducted. Registered phone no.- [protected] Email address- [protected]@ymail.com The transaction ID is - S1740145 Attached is the proof of transaction...

Few months back my friend make me to taste Domino's pizza. We were enjoyed and eat domino's regularly at every week. One day I pass through KK nagar branch to my friend house, I thought to buy a pizza for my friend. I dropped my bike down to the domino's even dozens of bike parked in an order. I put my helmet on my bike. I goto top and ordered pizza for my friend. (i just stand for 10 minutes) and then the order has came. When I return to...

I placed an order on October 4th but the order didn't get placed but my money of 1076 got deducted I received a mail on Oct11th from Dominoes folks suggesting that its been refunded but i haven't received it All calls to the helpline is falling on deaf ears REFUND STATUS Dear Sujitha Gopal, We regret that your order dated 04-Oct-14 could not be executed to your satisfaction in our store due to some technical or functional reasons....

Dear team, On 25th oct, i ordered 3doubles veg combo, 1garlic bread, 1 coke, 1cheese dip... Ordered given @21:24. Ms.vidyal, server, told me that order will be parceled within 15 minutes as it was take away. Disaster starts from here onwards. It was more than 20 minutes, order was nt been completed.she told me "sir, only 3 minutes left" But after 5 minutes, one server came towards me and stated it ll take another ten 10 minutes, as one...

I ordered subwich through online payment mode . My order was canceled by dominos rangpo Sikkim restaurant due to unavaibility of product. I ordered on 20 October trace no-dc20251032 order no-44 mob no-[protected] My complain no what I registered in dominos is ref no-488678 They never called me and am still w8ing for my money to be refunded....

An online transaction for Rs.920 got declined on[protected], when I tried ordering Pizza online. Amount was debited from my credit card, and I got an e-mail that the money will be refunded in 7 days. It's been more than 15 days now, the amount has not been refunded. Despite sending a mail to the customer care, there has been no response from them. The store guys don't have any clue on the issue. The transaction number is cc[protected] dated...

I ordered 4 pizza mania on my address 2333 sec 7 avas vikas colony agra..they didn't gave the proper response and said we are unable to reach ur address beside this before some time i ordered and they also gave delivery but at that time they didn't.And they have not been act asa a big organization...when i made a call 5 times then they jumping on the gun and saying that we are not going to delivered pizza on ur address and said do whatever...

Hi, I was placing an order through online order option. But unfortunately order didnot push to kitchen and order was not placed. However amount was deducted. Hence would request you to refund amount at the earliest. Customer Name : Bharath Acharya Order Date : 24 th Oct 2014 Order Amount : 737 Transaction Details : INR 737.00 on[protected]:10:17 Info: PUR/PAYU-www.payu.in/ewDELHI/PAYU-www.payu.in Mail Id : [protected]@gmail.com Order...