Claimed

Domino's Pizza Complaints & Reviews

1
Last updated Apr 27, 2024
Complaints 6565
Resolved
724
Unresolved
5841
Quick Links
Statistics
Share
Contacts

File a complaint to Domino's Pizza

Having problems with Domino's Pizza?

File a complaint and get it resolved by Domino's Pizza customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT

Domino's Pizza reviews & complaints page 312

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
Shalini Aryan
from Chennai, Tamil Nadu
Report
Copy

Amount not refunded after cancellation of order

Address:New Delhi, Delhi

Hi, I placed an order on 9th May 2014 at 8:57 pm, order no. is 487 and place of order was Pehladpur, Badarpur New Delhi. I made online order and made payment simultaneously for this order. After half n hour. Jasola store people called me up and said that we don't deliver in Pahladpur area. So, we are cancelling your order and amount will be refunded to you with in a week. Today is 22nd May, its been around 12 days and till yet I have...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Subrata Kumar Bohidar
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cheating over SMS message

Address:Sambalpur, Odisha

Dear Sir, Being a regular consumer of Domino's pizza, that is too travelling 50 Km from my place to Sambalpur Domino's (Attached to Big Bazaar), we got very badly cheated by your esteem company . On 16th may 2014, I received a SMS message (mobile No - [protected] ) from the said outlet that on purchase of, above rupees four hundred we will be getting a discount of rupees one hundred, without any condition apply . But after purchasing for...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Y
Yash Kanodia
from Surat, Gujarat
Report
Copy

burnt service of pizzas

Address:Surat, Gujarat

i order 3 pizzas and 1 garlic bread stick firstly i received my order 15 minutes late and then the order was burnt. one of the three pizzas were completely burnt and the garlic bread sticks were burnt as well as sticky. i would like to talk to the person incharged of this issue ASAP. my name is yash kanodia number is [protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
T
toromak
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Huda City Center Dominos Unprofessional Conduct

Address:Gurgaon, Haryana

Hello, I am a regular customer of Dominos and I decide to call up the new cwnter opened at Huda City Center. date - 05/21/2014, time - 8:10 pm IST I inquired about the inaugural offer message i received for that branch from the lady answering the phone. Not only did she have no idea about the coupon, she was rude as well while talking. Coupon code for ref - AL25A I am appalled by the misconduct of the staff there and the unprofessional...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Ricky Bansal
from Patiala, Punjab
Report
Copy

deshaped pizza delivered late and cold

i placed online order of dominos pizza ai 2:40pm on may212014 and got my pizza delivered at 3:26pm and that too in a bad shape, folded on one side and delivered cold. The delivery boy asked me to call the dominos outlet at leeela bhawan patiala and the concerned rerson talked rudely and asked me how would he know if i had spoiled that pizza. Finally he agreed to exchange the pizza but for that again i would have waited for another 45 mins...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
manishmidha
from Gagret, Himachal Pradesh
Report
Copy

NON AREA AND PIZZA DELIVERY TIME DEMAND 40 MINUTES

SIR MY NAME IS MANISH MIDHA AND RESIDEING IN 8-A VENUS COLONY, NEAR YADWINDRA NURSING HOME GURDWARA DHUKHNIWARAN ROAD PATIALA WHEN I CALLED DOMINO'S CENTRE AT LEELA BHAWAN PATIALA THEY TOLD ME PLS YOU CALL URBAN ESTATE PATIALA WHEN I CALL URBAN ESTATE THEY TOLD ME YOU CALL LEELA BHAWAN PATIALA WHEN I INSIST YOUR NAME AND DESIGNATION AT URBAN ESTATE THEN HE AGREE AND ASKED ME TO TAKE THE DELIVERY FROM COMMON PLACE LIKE FLYOVER WHEN...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
M
Mohan Thukaraman
Report
Copy

Very worst service and uncooked food

Address:Bangalore, Karnataka

I visited the restaurant at electronic city and ordered pizza and another side dish which i dont remember the name and they asked to wait for 15 mins as it was a take away order. I waigted in the restaurant for more than 40 mins and i lost my patience, THen i walked to the sales person an gave gim the bill to check for the status he took the bill and he didnt come back, when i went and asked him he was very eager in getting new orders...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Y
yogimumbai
from Mumbai, Maharashtra
Report
Copy

Rude Behavior By Dominos Staff

Address:Mumbai City, Maharashtra

We Have Placed Order Online & It Automatically Went To nearest Outlet. Person Called And Told Some Stupid Reason For Not Giving Time Guaranty (Area Not Covered By Them, When Website Selected Store Automatically & Is Nearest One). When Insisted On Time Guaranty, They Denied & Cancelled Our Order Without Our Permission. I Am Surprised On Such A Unprofessional Behavior By Reputed Pizza Service. Hope You Will Take Some Action....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Pratik Berawala
from Hyderabad, Telangana
Report
Copy

Late delivery and still asked for full payment.

Address:Surat, Gujarat

Sir, I am pratik from surat (guj.). I ordered pizza at dominos trinity branch L.P. savani rd. Adajan, surat. at 9.02 pm and they gave me delivery at 10.35.pm. When i asked them about 30 mins policy i.e. pizza would be free if they deliver after 30 mins of placing order then they replied and said we cant give you any discounts. I have to take that delivery as it was so late and even my kids were hungry as my wife didn't cooked any food at...
+3 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Pune, Maharashtra

I am living in Pune city of Maharashtra State. Recently I have contacted one of the store of Dominos Pizza situated next to Padale Palace, Karve Road, Pune. This store is only one km from my residence. I have gave the order on phone for Home Delivery. One of their staff has asked me the address & I told him that my residence is in Sadashiv Peth. He suddenly told me that Dominos does not provide Home Delivery in Sadashiv Peth...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sonal12
from Chennai, Tamil Nadu
Report
Copy

didnot deliever pizza on time

Address:New Delhi, Delhi

we ordered with modification at 4.10 pm. The order came at 4.45 but the guy didnot give the pizza free. Moreover, the employees were very rude and used abusive language. Employee names-Pawan and Hema Order no 110 Office-Satyam, Nehru Place New Delhi...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Ravinder1968
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unauthorized charges

Address:New Delhi, Delhi

I ordered for 2 Pizza's (1 med. PAN and 1 regular ht deluxe) at Domino's Pizza at Paharganj New Delhi vide invoice No.PI66456/14-15/57337 dated 10.5.2014 (order No.162) and display rate showed as Rs.290 and 190 respectively. But on the bill, the rate of medium PAN Farmho Pizza sowed as Rs.310/- instead of Rs.290/- and on inquiry I was told that the tax was also included. But the bill showed as Rs.24.72 as service tax and Rs.63.61...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
kaudya23
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wrong charges and thievery

Address:Pune, Maharashtra

I had ordered for 2 large pizzas. One Pepperoni and One meatzaa...i ordered it online at 9:13pm on 9th May 2014. Knowing about the 30minutes delivery guarantee of dominos i went to pick up the Pizza at 9:45 pm...to my surprise the pizza was not ready. The staff was just asking one another and did not even have the courtesy to to inform me if the pizza was ready or not. And suddenly we saw our pizzas being put in the oven right in front of...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
beharilaldhar
from Nagpur, Maharashtra
Report
Copy

Non delivery of pizza at my residence

Address:Gurgaon, Haryana

Dear Sir, I ordered Domino Pizza /2 Nos/ from Hongkong Bazar, Sector 57 Gurgaon from my landline No[protected] at 5pm. I waited till 6.30 pm but no delevery. I called them on No 4233700 and was told to contact sector 56 0n 4587800 and they delivered pizza at 7pm. I was tossed twice and pizza was not delivered in 30 min as is the rule with Domino. I have refused to pay them as per your rules. They have spoiled the party of my children....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
narena0205
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Pizza Quality And Quantity Reduced, But Price Increases.

Address:Mumbai City, Maharashtra

Today I had Dominos Pizza near, Sher -E -Punjab Andheri(E). I ordered Veg Singles to have it over there. To my surprise the Pizza that they have served was more like a chapati, not even like a tandoori roti. I was so surprised as the Veg Singles which I had previously was, large in size, had more cheese and also the cost was reasonable 170Rs/- approx contrary to one which I had today which had less cheese and the size is more or less like...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
I
Imran Abid
from Chennai, Tamil Nadu
Report
Copy

Complaint Regarding Customer Service at the Restaurant

Address:Chennai, Tamil Nadu

Location : Coromandel Plaza Chennai. Order : 76 and 79. Time 3:30Pm Complaint: Today me and my wife visited the restaurant have pizza, But while we were having our pizza, we where harassed repeatedly by the cleaning lady at the restaurant first she asked us to move to the next table after sometime of cleaning she again came to table we are sitting and told us that she wants to clean the table we got up and left. But before leaving...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
H
Honey Antil
from Bengaluru, Karnataka
Report
Copy

Avoiding the order on call

Address:Bangalore, Karnataka

Hello Sir/Madam I have come across through a disrespectful behaviour while ordering Veg singles combo at 15:00 pm as on 10-May-2014 from a contact number ([protected]) . I have asked the adjustment in the order which was denied by the team (New BEL Rd, RMV 2nd Stage, Dollars Colony, RMV Extension Stage 2, Bangalore, Karnataka 560094). However, have agreed to their denial. After the order was placed. They have stopped answering to the call...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
pratap9555
from Abohar, Punjab
Report
Copy

Service boy can and not accepting his mistake

Address:Ludhiana, Punjab

On 7th May, I had placed a order for 4 pizza mania and 1 coke at 7 pm. and the delivery boy came at 7.45 pm and told me he had 0 balance in his mobile and went for recharge as no body open the door at 7.25 pm. he was lying. i was standing outside my house since 7.20 to 7.45 pm. And 0 balance in his mobile was a excuse that had no point. As a good citizen i had paid all money. But this kind of service by the delivery guy was not good. and...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
G
guniya
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Late order delivery and misbehave

Hi!
I am guniya makhija . I am a student of thapar university patiala.
Today i ordered my pizza at dominos and i in return got a massive reply upon when i called the outlet to check whether have they received my order or not.
And then on late delivery, misbehave by the delivery boy spoiled my pizza treat when i asked him to comply over the 30 minutes garauntee. I got my pizza after 40 minutes .The dominos kitchen is just...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
saritas
Report
Copy

Money refund not yet done

Address:New Delhi, Delhi

Hi,

I have ordered a pizza on 23rd of APRIL 2014. After ordering the pizza, Rs 313 got deducted. After one hour I got a call saying that they don't provide delivery services to the given address and they said they will be refunding the amount in 3 or 4 working days.Its been approx. 15 days but I have not got my money yet.

Can you explain me HOW MANY DAYS DO YOU NEED TO REFUND THE MONEY?

For...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy