Domino's Pizza Complaints & Reviews

Hi, We have had the WORST service at your Basavanagudi Domino's outlet. We are regulars at the branch, however, are made to wait not less that 40-45 mins on weekends. This is the same story every time. At times even the order is interchanged. All this while, we were only told a Sorry, which never meant to be and the order was ALWAYS delivered late. This is really IRRITATING and just testing ones patience levels! This time again, it...

I am unable to place an online order from Shipra Sun City and its been 3 months and these guys are still maintaining that the customers from Shipra can place the order online which is not the case. The screen shots are attached for your reference to expose their lies. Its pathetic that such a large organization is lying about the orders. There customer care voice and chat is of no use and doesnt provide any help. Please let me know how should...

I'm from Bangalore. I ordered pizza on 27th March . Money was deducted from my account (Rs 448) but the order wasn't placed . I called them up and they said no order has been placed. I got a mail afterwards saying "Oops! We were unable to place your order to the kitchen due to some technical reason. If you chose not to try again, or we are not able to place it in the next attempt, your payment will be refunded to your account/card within...

My complaint is against Dominos India.I placed an order successfully via their website, "pizzaonline.dominos.co.in", and opted for COD.I then received an email containing the receipt of the order. The time mentioned on the receipt was "Time of Order:3/28/2014 1:11:52 PM" while I received the email at 1:06 PM which means that I placed the order at 1:06PM and not 1:11:52PM. Thus there is a difference of 5 minutes between the actual time of...

Online payment has not been refunded while they cancelled the order and pizza was never delivered. I have been a regular customer of Domino's and as usual I ordered online on 22 Mar 2013. The same usual store was placed an order but they refused delivery saying my residence is not in their delivery area. Interestingly they had been delivering at the same address just weeks back. I had communicated my concern on their website; but no...

Hello Customer-Care,

Subject: DOMINOS REFUND
I am from Bangalore and i had ordered Pizza and Taco Indiana. Money was deducted from my account but the order was not placed.
I called the outlet after 1.5 hours and they said they havent got any order.
So i was asked to order again and cash on delivery option was provided for me.
DOMINOS has to refund the money for my first order and it has already...

I had ordered 1 Medium Cheese Burst Farmhouse Pizza, 1 Garlic Bread and 1 Cheesy Dip on 30th March 2014 at 09:11 p.m. order no. 319 in Chennai store situated at Pursaiwalkam. The company guarantees delivery in 30 mins but I did not get it. I called the store at 9:40 p.m. and was told that the order has been dispatched but I never got the order. When I called the store I was not attended to properly. Then at 10.45 pm I was able to connect...

I had placed an order of two pizza's from Dominos Sarjapur. They messed up my order and gave me 2 same pizzas instead of 2 different pizzas. When we tried to call them at their store they did not pickup. Even the central feedback team said they will get back to us but never did. Finally the pizza was all cold and we had to throw it away. This is not the first time i have experienced this. Dominos services have deteriorated from the past few...

I am from Bangalore and I placed an online order on 27 Feb, at your store in Malleswaram, Bangalore, which was later canceled due to delivery not being available at my current location. I paid through Internet banking but haven't been refunded the amount in my account. Please refund the amount as soon as possible. The details Name : aditya acharya Mobile :[protected] Address : a2 s-82 above B-mess, Tata Institute MALLESHWARAM BANGALORE...

Today I ordered pizza online and people in the store of [protected]@moti had so much courage that they changed time of order from 1:49:22 PM to 2:15 PM and delivered the pizza at my doorstep and said its not late than 30 minutes. Its not about free pizza but its about the ethics which dominos have produced itself and i want a strong action against my complaint or I can post my complaint with proof in public welfare section in people's court . I...

This is with reference to some fake coupons that some o[censored]r staff dilivered in my office. i cam to know that the capons are fake and will not provide me with any discounts. So i want full refund of the coupons purchased by me. and i hereby request u to check about these coupons. Manish Jotwani [protected]...

Sir
Yesterday on 3 march 2014 i had placed an order at 9:09 pm at sanjay place agra branch
And my order list is
1 veg calz pkt
1 garlic brd garlic
1 n cheesy dip
1 veg double com - pm
Regular ht pm 0
(So)
Regular ht pm s
(Gs)
Regular ht pm j
(Jp)
Regular ht pm p
(Po)
Your sales executive told me that he send my order exactlly in 45...

I ordered a pizza online on 21 March.But due to some technical reasons this transaction failed. I received a mail from dominoes same day. Mail-- Hi, Oops! We were unable to place your order to the kitchen due to some technical reason. If you chose not to try again, or we are not able to place it in the next attempt, your payment will be refunded to your account/card within 7 working days. We sincerely regret the inconvenience. Your...

Dear/mam This to inform you that mr. Arpit kapoor a regular customer of yours placed an order on call to dominos pizza in dd puram Branch of bareilly on 20 feb. 2014. The order no. Was 361. The delivery of pizza was 1hR. Late from d tym of placing the order. In regard to this the deliveryboy made us talk to mr. Rahul the incharge of branch, who instead of realising his mistake entered into unnecessary arguments and telling thaT at times...

i ordered pizza from dominos n it was delivered after 1 hr.dominos please stop that 30 min delivery policy...its never done.u r just fooling people n especially children.my child he waited upto 11 to
have his pizza n thax to dominos he enjoyed his cold n hard especially
hand tossed pizza.dominos stop cheating the costomers.YEH HAI CHEATING
KA TIME...that should be ur slogan.the delivery guy was cool to answer, "madam...

Dear Sir, This is to bring to your notice that I have been struggling for past 45 mins to place the order but nobody is picking the call. After 30 mins Dominos Sector-50 Noida, took the call but after placing the he said the order will be taken from sector 62 Noida . And when i asked him to repeat the phone no. he hung up the call . After that i want to register the complain through call but nobody responded my call, my call was on waiting...

Dear Sir/Madam, My mobile number is [protected] and I am a registered customer of Dominos. Today when I tried booking order online, ur website was not working. And Domonos Ulhasnagar refused to take order citing reason, that they do not give delivery in Kalyan East, whereas i[censored] check the history of my order, you will observe, already twice we have ordered pizza and it was delivered at Kalyan address from Ulhasnagar Dominos. This...

To Whom it may concern, Domino's Customer Care Department India I am Herby writing to inform you about the sheer lack of expertise shown by of your employees in answering the phone calls and deliverance of orders at home. I live in Gurgaon, sector 43 and have been trying to get delivery at home hassle free for quite some time now. First, I tried contacting the nearest Domino's location as the protocol is, and they told us that they...

I was trying to place an order for 2 large Dominos pizza (Spicy Chicken and Veg Spicy Delight) on their website on last Wednesday, Feb 19, 2014. Everything was fine till the final stage. The netbanking transaction went through and i was taken to that webpage of Dominos which says 'Order is being pushed to the kitchen' when this transaction failed. The error came as 'Sorry we are not able to push your order into the kitchen. Your money will...

I cant order online. In worst times of my hunger when I think I can rely on Dominos I cant order online because of following problem : I would like to complain about the following store: Dominos Pizza Shree Tower, Dehradun, Uttarakhand, India Every time I click on the 'Make Payment' button it always redirect me to the previous page. Last week I have already talked to Dominos customer care and told them about the problem but...