Domino's Pizza Complaints & Reviews

Hello I had tried to place an online order on 8th Dec 2013 but order couldn't be transferred to the local store kitchen Your transaction number is dc-f97391eb dated[protected] amounted 411.86. Then i got an email that my refund had been executed on 12th Dec Mobile No. [protected] Transaction ID MSPD[protected] Trace No dc-f97391eb Transaction Date 08-Dec-13 Bill Amount Rs 411.86 Refund Amount Rs 411.86 Refund Execution...

Order number-150 Outlet Number-DPI66230 Date:08/12/2013 This is to let you know that Dominos has let me down by serving a expired product. I have ordered a Jalapeno dip and it has the Best before date of 05/12/2013. I understood that the store was playing a prank to sell the expired products. Executive who took my order has suggested me took the above mentioned dip though I ordered Cheesy dip. I thought to give it a try . Then the person...

Order number-288 Outlet Number-DPI65908 Name -Kapil Chadha This is to let you know that once again the Dominos has let me down in terms of Customer Service on the same Outlet Yesterday I ordered a Regular Margarita Pizza thru phone at 22.45 Dt 28.11.2013 Amount 445 Naveen was the Person Who took order He Informed about the amount, I told him I get a Discount of 25% , He Checked with someone and Gave me the Price after...

We ordered Dominoz Pizza from Nizampura Outlet on 24th Nov, at 20.00 Hrs for Home Delivery, we received the ordered Pizza's after 30 mins, besides this it was half cooked where the toppings were not evenly spread & it was half baked upon calling them back for such poor quality our call was disconnected. We are very much unhappy & would like to escalate the same to higher authorities. We have been the customer to Dominos since...

I placed an online order on 23rd Nov 2013 at 11pm, After I made the payment I got redirected to a page which said its past 11pm so il have to wait for 11hrs for the order. When I called the Mahim west store in morning they say they have not received the order, although the money has been deducted. I am feeling helpless! The store execs are not entertaining me and simply hung up after telling me to hold....

dominos is very reputed, my order number was 138, but i am very sorry to say that i received my delivery after 40 minutes and then the delivery was not giving it for free and was arguing with me for 15 minutes then after talking to the manager i got my delivery for free, that means i received my order after 55 minutes, my order was almost cold and moreover the delivery boy was saying that its 45 minutes or free and not 30 minutes, as if i...

Hello friends,

I am Rajat Gupta, 58, Aram Park, Ram Nagar, Krishna Nagar, Delhi 110051, I want to share my experiance about, how Domino's Home Delivery Department Works and their Managment.

I was a frequent customer of Domino's, we use to order home delivery frequently, but today when i called them they said my address is not registered wih them or might be deleted because they have gone under SYSTEM...

Dear Sirs We (my son) had ordered 2 Vegetarian Pizzas, Coke @ Dominos Pizza Branch, Nelson Manickam Road, Chennai, for home delivery Even at the time of placing the order, it was repeatedly mentioned to them that the order was for Vegetarian Pizzas and not Non-Vegetarian and utmost care may be taken The order is as detailed in the attached Order Receipt (Order No 126 totaling Rs 756/) against Cash Payment for Invoice DPI66280/13-14/46197...

Hi I have tried to order a pizza for my parents (in Gomti Nagar, Lucknow) on Nov 16. Money got deducted from my ICICI Bank account, however redirected page to Dominos told me that it was unsuccessful. The time was around 10:55 pm IST. Transaction no. BIL/[protected]/Dominos/DOMINOS_MICI316. I am currently in US, however you can reach my parents at +91 94550***** (Mrs Saroj Mishra), same for order details. I called the store, Plot No. 4/1,...

This is Mohit Bhardwaj. Order Details Item Name Qty Unit Price (INR) Masala Grill Veg 1 49.00 Chicken McGrill™ 1 45.00 Chicken McGrill™ 1 45.00 Sub Total = INR165.33 Packaging Charge = INR22.00 Taxes = INR30.50 Order Total = INR192.00 (Inclusive of all Taxes) order number is 178-09/11/[protected] I ordered that on 9th November...approx 11PM. No delivery and i made the pmnt of Rs.343.31... Kindly do the needfull...

Today I ordered pizza from Dominos. my order # was 192. the order was delivered in 40 mins. when i asked for late delivery discount then the delivery boy called the store manager, vaishali nagar. store manager was very rude on phone. he wasted my 20 mins in arguing and my pizza was waste for me.he used abusive language and THREATENED that he will BLACK_LIST my address and will never deliver on my address. the store manager said that company's...

I ordered Pizza & Garlic bread online at www.dominos.co.in on 09-Nov-2013 at 9:00 pm. Paid the full amount through my Credit card.
I got an email at 9:06 PM for confirmation of my Order and Order tracking link was also sent in it.
Clicked on the link and after every few mintues it showed that Pizza is getting prepared and after 20 mins it showed pizza is dispatched. I kept waiting, waiting and waiting but no Pizza was delivered....

I saw a advertise of dominoz pizza, they clam to supply pizza within 30min and if late than give order free of cost so my family decided that order this pizza for 26th October's dinner . I put order on online for pizza at 7.19pm but we couldn't got it till 8.10pm than I call them but they not giveme satisfactorily answer than I order our dinner from nearby hotel so plz reambers my expense on dinner and remove their 30min clam from...

Dear Team, I have ordered Dominos Piza from location ( Tidel park, Chennai) through online on Oct 2, 2013 but transaction failed and they sent mail to indicate that money will be refunded back with in 7 Working days.But I didn't get the money. I have contacted the Dominos customer care though mail no one responded to call me back for that issue.When I call customer care number no one is picking the call.So I have really irritated...

Order was placed online and payment was deducted but then they said that at given address they can’t deliver and cancelled the order. but still payment has not been refunded . Dominos Restaurant Address Sapru Marg, Lucknow, Uttam Palace, Olwar Road No.-3, sapru Marg, P/s Hazratganj, lucknow-226001 (uttar Pradesh), [protected] Customer Name : saloni srivastav Customer Mobile : [protected] Customer Address : Room C-7...

Hello Sir,
I have placed an order at your site "www.dominos.co.in/
OrderOnline", where I have made 5 online payment & after that i checked my atm & money deducted of Rs approx 2450 had been debited to my oriental (VISA)
debit card.
On the other hand when the system was proceeding on my
computer suddenly a message popped up that the system
could not complete the transaction.
So...

Hi, I placed an order online on dominos website on 2nd October 2013. After the payment was made, the system was not able to place the order in kitchen. I got a mail saying that there will be a refund the amount of 877.22 rupees for the transaction number nb-2c885137. I tried to place the order again and the same thing repeated. Could not place the order on kitchen and refund of 883.19 rupees for the transaction number nb-d5a3f308 in...

My name is ria chakraborty i ordered a pizza today (9/10/2013) from tollygenge dominos ( kolkata) at 8.46pm, at 9.30pm i called them and they said that my order was dispatched and after 15mins i got a call from a delivery boy (phn no- [protected]) asking for my location. as the distance from the shop to our house id less than 15min by walk so i called him again in that number but he cut the phone n after that didnt picked up anymore. so i...

Dominoes pizza,

It is with concern that I am sending you guys this mail... I tried to order a pizza on 30/9/2013 but after the transaction was done, the order could not be placed in a kitchen.

Then dominoes sent me a mail in my email id (anarta.[protected]@gmail.com) saying this,
"Hi Anarta Roy,

Oops! We were unable to place your order to the kitchen due to some technical reason. If you...

i ordered pizza on 2nd oct. my ord.no. was 261 . i have 2-3 complains . 1. i ordered for sp. delight in which i says instead of red peprika you add olives, but i got wrong topings red peprika was there in piza which cost me 40/- extra. 2. the product was worst ever i had in my life with the same origination, dominos is a brand from which we expect quality and best service but this is something which we cannot expect from such a brand . Dharamveer...