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Domino's Pizza Complaints & Reviews

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Updated: Oct 27, 2025
Complaints 6572
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725
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Domino's Pizza reviews & complaints page 59

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A
Areebaadan
from Ghumarwin, Himachal Pradesh
Mar 2, 2021
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Address: Phoenix united bareilly

I had ordered for a pizza from the dominos pizza bareilly. The total bill amounted to Rs 330. I had paid the amount via my google pay. The amount was debited from my account but my order was not confirmed. I had placed my order on 26/02/2020. Refund was promised within 2 days but i haven't received it yet. The UPI transaction ID is[protected]. Could you please look into the details and give me a reply.
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    U
    Utkarsh Diwakar
    from Kanpur, Uttar Pradesh
    Mar 1, 2021
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    Address: #435,IIT KANPUR , KANPUR, IIT KANPUR

    I ordered the food and paid the amount using google pay from dominos on 01/03/2021. Money was deducted but no order placed.
    Kindly look through this issue. It's happening to me for the second time.
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      S
      Samadhan Ghadge iGCB
      from Noida, Uttar Pradesh
      Feb 27, 2021
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      Address: Kamothe, Navi Mumbai

      Today 27/Feb/2021 I have placed 2 pizza order through Domino's App and while paying money I used Google pay, order amount was 482 including the taxes. My money was deducted but but order not placed. I want my money to be refunded in my account.

      Following is the UPI transaction ID :

      [protected]
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        M
        Manju8768
        Feb 27, 2021
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        Address: Mahalakshmi layout Bus Stop

        Hi sir this is Manjunath living in Mahalakshmi layout Bangalore today I had visited Domino's Pizza located near Mahalakshmi layout Bus Stop there some delivery guys behaviour was too rude cheap and sexually assaulted to my sister by pizza delivery guys pls take action it's my humble request ...
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          S
          Singhbhupender
          from Ghumarwin, Himachal Pradesh
          Feb 26, 2021
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          Address: Vega mall, ajmer

          Sir, i have ordered a pizza on dominos for which i have made payment through G pay and my payment got deducted from my bank a/c but payment showing failed at domino’s outlet later i pay the amount through cash for order no. 95 dated 26/2/21 so I request you to pleasE refund my money asap. Thank you
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            J
            Jopar
            Feb 25, 2021
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            Address: Upper & Lower Ground Floor, Shop No. UG -2 & LG -2, DP Metro Plot No. 5 & 6, Shankar Bhawan Sahakari Samity Ltd, Chowkri Haveli Sahar, Sodala, D.P Col

            I ordered pizza from dominos. There was a cashback of 15% for first time users for Airtel payments back. I paid using it but didn't receive cashback.
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              I
              Indrajit Thakuria
              Feb 24, 2021
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              Resolved

              On 24/02/2021 I tried to place an order on Domino's app. I paid the money though my Paytm UPI and it was successful. However, In the app it is showing me "order failed". A total amount of 366 was deducted from my account. I tried to call the customer care number but it is not working.
              Can someone help me out
              +2 photos
              Feb 26, 2021
              Complaint marked as Resolved 
              They give my money back on 26/02/2021
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                M
                Meenal 0805
                Feb 21, 2021
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                Address: Agra, Tajganj

                I placed an order on 21 Feb and tried to make payment with card but the payment was declined. Then after half hour the transaction was made.
                I'd like a refund.
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                  M
                  Mohammmad Hamza
                  Feb 21, 2021
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                  I jusy order from dominos and the amount is deducted but order is not place due to restuarant is not accepting order currently when will the amount refunded.
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                    S
                    sneha13112
                    from Bārh, Bihar
                    Feb 20, 2021
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                    Ordered from domino's app and paid payment from paytm. payment got deducted but order not placed
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                      D
                      Dilip sharma30
                      Feb 20, 2021
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                      Address: A/201, Ambika Apt, 90 Feet Road, Above Janakalyan Bank,

                      I had order for food (pizza) on 30th Jan 2021 which got delayed by 22 mins .. upon calling them to inquire about the order, the worst part happens i.e the delivery boy teams up with some other person who pretends to be a store manager who abruptly hangs upon me when asked for complaint form ..
                      And then when called second time says go ahead and cancel the order or else wait as they have too many orders to be served ..
                      I didn't have an option and had to wait as I didn't want to go hungry ..after that When I followed up with he guest care service from Domino's .. I don't get any kind of resolution .. all I get is false promises and over the top of that they have the audacity to ask me to keep patient and wait for a resolution ..

                      I tried contacting them over the mail every week .. (on the 6th Feb, 12th Feb and on 20th feb) however I still haven't received any resolution ..

                      I have also dropped an email today to the CEO of the company i.e pratik potaji on his official email id which is [protected]@jublfood.com and his personal email id which is [protected]@gmail.com

                      However it seems all my please will go unheard .. the customer service & the guest care service is turning out to be a pain

                      Hopefully this will help me if I file for a consumer complaint
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                        V
                        Vishaljha2207
                        from Noida, Uttar Pradesh
                        Feb 17, 2021
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                        Address: Aditya city centre Indirapuram Ghaziabad Uttar Pradesh

                        I had ordered some food through Domino's Pizza application but my order was incomplete and I have registered a complaint on the concern application on 16/02/2021 and they called me back on the very next day and said we will send you the left item so I had waited for them more than 2 hours and they have not delivered my left food and now not picking up my calls, the company person lied on me so I want an suitable action against the restaurant.
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                          L
                          Larni Dangsha
                          Feb 16, 2021
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                          Address: Delhi
                          Website: Dominos

                          I have 2 order total amount of rs 317 each for my pizza and coke with tacos on 14th of feb 11:30 pm and also 15 feb 12:05 am I was called by the store the first order that they are closing the store so he cancel my order told me my money will refunded and also told me to order after 12:00 to get new order I did place the order again but money got deducted and order was not place . Please do something my phone no -[protected] by which order was place . Total amount -317+317=634
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                            P
                            Pallavi Khairkar
                            Feb 14, 2021
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                            Address: Krishna Residency III,Rajeshwar Park, Beltarodi Road,Besa

                            When will my order arrive, my order number is 493
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                              F
                              Fizan Naik
                              Feb 14, 2021
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                              Amount deducted but no order placed today at 2 O'clock
                              Payment details shared in screenshot.
                              Please resolve my issue
                              Fizan Naik
                              [protected]
                              [protected]@gmail.com
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                                S
                                shaziya sultana
                                Feb 13, 2021
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                                I have placed a order on 13the Feb for delivery at 5 Pm.. Amount of 793 has got debited but the status is showing as pending for confirmation.
                                Neither the branch is helping me not the call is getting connected to customer care.
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                                  A
                                  Anuj.partap@gmail
                                  from Alandi, Maharashtra
                                  Feb 10, 2021
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                                  I am trying to reach your customer care with multiple number. Not even a single number is reachable. I ordered todat 10th Feb 2021 at around 9:30Pm. The amount deducted and page closed after error. No order in history of orders. Please contact at [protected].
                                  Domino's Pizza customer support has been notified about the posted complaint.
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                                    M
                                    MONALI R
                                    from Bānki, Odisha
                                    Feb 7, 2021
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                                    Address: Kiit Square, Kiit, Patia, Bhubaneswar, Odisha , 751024

                                    I went to Dominos Pizza store located in Kiit Square and made a purchase of Farmhouse pizza medium size and a bottle of water . The payment of Rs 434.07 was made via Google Pay and the amount was debited from google.pay and my ICICI bank but the payment was not recieved by the dominos and in there machine it showed timeout... They said to wait and the money will be refunded but in gpay and bank, amount has been debited and we did not even eat anything... No food no money refund ...plz help
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                                      R
                                      Roman33
                                      from Udupi, Karnataka
                                      Feb 6, 2021
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                                      I advance ordered some pizzas on the Domino's pizza app and it is showing pending confirmation from one hour and the amount is deducted plz help
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                                        S
                                        Sukh62
                                        Feb 5, 2021
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                                        Money got deducted but order not placed.
                                        I order from Domino app and paid from freecharge.
                                        Amount 465
                                        Detail attached
                                        +1 photos
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                                        Feb 05, 2021
                                        Updated by Sukh62
                                        Money got deducted but order not placed.
                                        I order from Domino app and paid from freecharge.
                                        Amount 465
                                        Detail attached

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