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Domino's Pizza Complaints & Reviews

www.dominos.co.in

Updated: Oct 27, 2025

Complaints 6572

Resolved

725

Unresolved

5847

So far, so good. Domino's Pizza is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Domino's Pizza will keep up the work and continue to help more customers with their concerns even better 🤝

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Domino's Pizza reviews & complaints page 60

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Money got deducted but order not placed.
I order from Domino app and paid from freecharge.
Amount 465
Detail attached

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Address: Pune Hinjewadi suratwala mark plazo pune -411057

Pf not received from dominos and we cannot track online pf and Hr manager not any response the same

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Address: Hinjewadi pune Suratwala Mark plazo ,Pune-411057.

Emp code - 938219
I was working in Domino's pizza under jubliant food works, branch of Suratwala mark plazo, Pune-411057.
I was submitted all documents in Domino's pizza near Branch Manager.Mr.Rinku Sir,
And I Rinku sir sir told me now onwards take follow up with HR Manager Ms.Priyanka,
Then whenever I called Priyanka Madam not reply my call, and one time received my call and told your documents received from branch Manager from Rinku Sir, we will check the same and update you"
But now I am calling everyday to HR Madam Priyanka did not pick up my call.
I am terribly upset on Domino's pizza and I am not expecting like dominos pizza company which is worldwide company, please see the matter and forward to higher levels otherwise I will go to labour court about the same matter.
Regards
Sachin Dushing.

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Address: JP LAne no 1 near orient club aamgola muzaffarpur 842001

There is no quality when it comes to home delivery. The contact number doesnot works. whenever you order a cheese burst pizza it comes without cheese. Delayed delivery, chilly flakes and origano provided 1 pack with 1 pizza. No customer support. The product is cold when delivered.

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Address: G 128 naraina vihar new delhi

This to inform you that. I am esscalate against Domino's manager, location manager . And delivery person . No professionalism, irritae, no aware of location . No way how to talk with. Customers . I received pizzas not hot and no 30 minutes guranteeed . This is services from Naraina Domino's .take action against manager

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Feb 03, 2021

Updated by Loffer This to inform you that. I am esscalate against Domino's manager, location manager . And delivery person . No professionalism, irritae, no aware of location . No way how to talk with. Customers . I received pizzas not hot and no 30 minutes guranteeed . This is services from Naraina Domino's .take action against manager

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I ordered from the dominos app, there was some network issue as it said on the app when paying.
the payment went through twice, as i tried twice. money got deducted from my bank account twice. but the order didn't go through.

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I placed the order by and chose the city as my current elected city Vadodara and then at the order time autonatically city changed and I placed the order. I tried to contact the store as many times but the number is Showing wrong the. After 30 kinutes store calls me that My order is ready and then they cancelled the order from their side. I got a msg I ll br provided my gift voucher but still I have not recieved. It is order number 165 and invoice number is 66471/20/43403

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Address: H.no 4147 mohalla patel nagar jandiala guru

I will order dominos pizza in Amritsar mall of Amritsar but any issue they will not deliver to me and cancel the order.
But my refund now 1 month complete but no refund how I get back

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Address: india

Payment deducted order unsuccsseful no refund was made

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Address: flat no 133 , R Block, Badhwar park, colaba, Mumbai, 400005

I ordered 2 pizzas from domino app with amazon pay today ie 29/01/21 at 8:40 pm, the amount got deducted from amazon pay however order was not placed, I lost rs 450 due to their app problem Pl refund my money back, if you can't run your app properly then don't run

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I had placed order amount was also deducted and later got a message of failure but dint get any message of refund. How to get it

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Address: thane , mumbai

Recently visited t two stores in thane mumbai, wanted to sit and have the pizza with the family, but to utter disappointment we left the place and went to the other store of dominos thinking there might be some staff issue for cleaning, but the other store too was very poorely managed with disturbing hygene, no cleaning, AC wer not working no ventillation, mosquitoes also when we asked whom can we raised the complain to the staff was least bothered .
the brand is is not upto the mark at all despote being of many complaints

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I paid Rs. 635 on PhonePe but was redirected to the app which timed out and failed to confirm my order. I'd like an immediate refund

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Sep 9, 2021

Complaint marked as Resolved

Amount was refunded after a few days

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Address: No.21, Nehru street, MGR Nagar, Chitlapakkam, Chennai -600064

Website: [email protected]

I have ordered 2 regular pizza in dominos app and paid Rs 271 through Amazon pay balance. Money was deducted from my Amazon pay balance but the order was not placed. Kindly help me to get my refund.

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In 1st jan at 8 pm I ordered pizza but it was not delivered after 2.30 hours wait. I keep tried to call store but nobody picked calls. After all option of complaint, we look for another option for food at 10.30 pm. Dominos wanted to ensure that payment should done in advance but Who will ensure customers to choose Dominos if this kind of services provided. On 2nd jan I raise my complaint through Twitter but till date no solution only giving reply that shortly they will resolve issue. Its almost 1 month but no one call me or even try to resolve this issue. Not sure if I will get any feedback of this complaint or not. This is very unprofessional behaviour. Order no 199.

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I have ordered pizza and money has been deducted 315 but in app showing pending confirmation. Kindly check and refund the amount.

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Yesterday i placed a order of Pizza's of Rs.399.99(UPI) but due to any technical issue payment has been deducted and order didn't placed . I paid 2 times but my amount of Rs.399.99 didn't refund me back

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Anirudh biyani

from Korba, Chhattisgarh

Jan 26, 2021

Please refund my amount

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Mob no [protected]. Amt 707 deducted net banking icici to jubilant dominos date 25th jan ref id 27077667. Amt not yet credited back to account. Placed another order. Of same amt again.707 rs deducted twice

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Address: Domino's Najafgarh, New delhi

Hello, last night 23 jan, 2021, I visited Domino's Najafgarh delhi outlet around 9 pm.
I ordered pizza for 249rs. I payed the bill via Google pay.But the billing person asked me to repeat as acc. To them he didn't get the money. But the money already get deducted from my account. I payed again. But i didn't get the refund yet. Its been long time. Look into this Matter and refund my money asap.

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Address: Domino's pizza booty more ranchi

I ordered from domino's on 14th December 2020 at 18:56:39 hrs of the amount Rs.923(nine hundred twenty three rupees only).
Order no. :162.
I didn't get the order. So I called the delivery boy for the refund, he said I will get within 3days but I didn't get the refund. I also complained at email id [protected]@jublfood.com multiple times, but they don't take any action, only I get calls and mail reply to solve the problem but with no result. Last call I got from the number +91-[protected] on 18th January 2021 at 18:17hrs assuring me that I will get the refund by 20th January 2021. But I didn't get the refund and when I am calling he is not picking. Today(23rd January 2021)i called from different number and he picked and misbehaved.
From the past more than a month domino's is harrasing me mentally by not giving my refund making fake promises and statements for the refund.

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Domino's Pizza Complaints & Reviews

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Domino's Pizza reviews & complaints page 60

Money got deducted but order not placed

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Domino's pizza under Jubilant food. I didn't get my pf amount.

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Domino's pizza under Jubilant food. I didn't get my pf amount.

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Service of muzaffarpur, Bihar branch

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Professionalism , irritate

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Order not going through but , payment got deducted twice.

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Refund related

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I will order dominos pizza in Amritsar mall of Amritsar but any issue they will not deliver to me and cancel the order

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Quotation

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Rs 450 deducted from amazon pay , but order not placed

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Refund for failed order and no refund

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The stores are kept unhygienic and very filthy

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Payment went through but order not placed

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Money was deducted but order was not placed.

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Order placed but not delivered. Amount deducted

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Dominos pizza showing pending confirmation issue

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Refund of unplaced order

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Ref id 27077667 amt 707

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Refund for my payment at domino's Najafgarh outlet

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Didn't get the refund of non delivered order placed on 14th December 2020

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