Claimed

Domino's Pizza Complaints & Reviews

1
Last updated Apr 27, 2024
Complaints 6565
Resolved
725
Unresolved
5840
Quick Links
Statistics
Share
Contacts

File a complaint to Domino's Pizza

Having problems with Domino's Pizza?

File a complaint and get it resolved by Domino's Pizza customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT

Domino's Pizza reviews & complaints page 62

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
A
Avingk
from Delhi, Delhi
Report
Copy

Payment successful but order placed, need refund

Address:Bangalore

I placed an order for Rs. 1424. My payment was successful, done via Google Pay, but the order wasn't placed. I want a refund....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
kush_91
from Delhi, Delhi
Report
Copy

Payment successful but order failed need refund

I placed an order on 31December 2020 with dominos of 355 rupees. The money got deducted from my account but the order was not placed. Please suggest what to do as I need the order or the money refunded....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:hapur uttarpradesh

Today i ordered pizza from Domino's via Paytm upi of rupees 360.money got deducted from my account but order was not placed...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
2
266316 ncr.cse.18
Report
Copy

Payment deducted but order not placed

Address:1950/19 Sri Nagar colony near dawat banquet hall double phatak rohtak

Sir
I have placed an order and paid through netbanking on dominos app but money got deducted and order is not placed...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
@
@nimisha
from Delhi, Delhi
Report
Copy

Pizza and beverage/payment done but order not confirmed

I ordered pizza from domino's today (31/12/20)at 08:23 pm. I ordered without loging into my account but i filled my e-mail address and phone number as they asked for while placing the order. I paid through paytm and the moment payment was done I lost the page and after that nothing related to my order was there. Order wasn't placed but money got deducted from my account.
Email address I used was- [protected]@gmail.com
Phone...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
I ordered for an pizza but amount was debited from my account but my order was not confirmed....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
Beyond horizon
from Powai, Maharashtra
Report
Copy

Pizza not received and money got deducted

Address:Cbd belapur

Hi there
I want my refund i have placed the order for pizza of worth 854 Rs my money got deducted from credit card but no order number generated n not received any pizaa...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
My order was not placed after money was deducted from my account and worst part is there is no chat support for these kind ok mistake by Domino's...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
NeerajGatkal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Payment completed but order failed.

Address:Vallabh Nagar, Pimpri, Pune

I tried to place an order from Domino's Pizza app for 5 Pizza in total suming upto a total of ₹982. The payment was completed from Paytm App using UPI payment method, money deducted from my bank account but the order got failed. I tried contacting customer care using the toll free number[protected] but the number does not exist. I want a refund for the total amount in the bank account....
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
E
ekta navrang
Report
Copy

Money

Address:B174 Vasant Vihar Secl COLONY

My money is deducted from bank but order not placed...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Shubham Tayade
from Delhi, Delhi
Report
Copy

Domino's Pizza Payment deducted from my account but order not placed

I was trying to place an order on 31st Dec 2020, from Dominos app. Before my order got placed my money got deducted via Google Pay but the order page got expired. Nothing got placed but money got deducted from my account

Mobile No. : [protected]
UPI Transaction ID:[protected]

I have attached the Google Pay receipt for your reference

Can you please help me with refunding my amount?...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
Jaanhvi Rana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Amount debited from account but order not placed

I ordered pizzas worth Rs 557 on the Domino's app on 31 December 2020. The money was deducted from my account but after the deduction the app did not show my order as placed. There were no order details available and no option to contact customer care service.
How do I get a refund from Domino's?
Please help me out....
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
H
heygaurav
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Payment debited but order not received

Address:Shahunagar, Chinchwad, Pune 411019

I ordered a domino's pizza through their app, the money was debited using google pay, but instead of successful redirection, it said something went wrong, please raise my request and I request my for my refund!...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Pune

I ordered two pizza's online and paid 753/- through upi. My money got debited but my order is not placed....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
We went to dominos pizza Rajendra nagar sahibabad, ghaziabad .
The guy named abhinandan and a person chewing tobacco and claiming to be the area manager misbehaved with us and asked for cash payment even after we paid with card . Our card was charged and they still kept in asking for more cash payment and when we refused they fought with us using abusing language and hit us also in front of females . We will take this issue further.br...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Anisha Dicholkar
Report
Copy

Money deducted order failed

I had placed pizza order through dominos app and paid through debit card. My money was deducted but order was not placed....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
shivammtyagi
from Delhi, Delhi
Report
Copy

Payment Issue with UPI on Dominos App

Hi There,

First of all, I'd like to suggest everyone to never make an online payment using the Dominos App as it is extremely buggy which is evident from thousands of similar complaints regarding their Payment portal.

I placed an order through the Dominos Android App and paid Rs.377 via Lazypay UPI which is added to my Dominos account.

However, after a successful transaction, the order failed...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
P
Pramod121189
from Delhi, Delhi
Report
Copy

E-Vouchers

I have ordered a pizza order no 350 invoice no from Dehradun saharanpur Road on 12th Dec via e-vouchers but nobody pick the call and finally ordered cancel by your store. Then next day I have get a msg of e-vouchers amount will be initiated in 3-5 days..Now still same will not be credited. Very very disappointing things..Even nobody is aware about that pls close these e-vouchers i[censored]nable to provide the expected services.....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Abhishek Sharma's
Report
Copy

Money deducted but order is not placed

Address:Deendayal nagar gwalior (mp)

Money deducted from my Kotak Bank account two times but order is not placed.it shows money reflected in your account in 30 days. It's a Domino's....
+4 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
arpitasa
from Delhi, Delhi
Report
Copy

Order unsuccessful but amount debited from account

I have placed an online order on 20th Dec 2020 & made payment via Amazon pay, I hv received a mail frm Amazon pay stating transaction ws successful bt on dominos site it showed order unsuccessful.I hv spoken wid ur customer care & written mail also but I didn't got refund....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy