Claimed

Domino's Pizza Complaints & Reviews

1
Updated: Oct 27, 2025
Complaints 6572
Resolved
725
Unresolved
5847
Contacts

File a complaint to Domino's Pizza

Having problems with Domino's Pizza?

File a complaint and get it resolved by Domino's Pizza customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Domino's Pizza reviews & complaints page 62

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
G
Girjesh.g
Jan 6, 2021
Report
Copy

Address: greater noida, Gamma-1

I ordered Pizza through Dominos website on 12th Nov...I received order after 1 hour & when I asked delivery boy for reason he just laughed & said I m coming to deliver other Delivery boy order..so don't ask to me..I complaint more that 15 times to Dominos but no action taken till date 06-Jan-2021
+1 photos
Domino's Pizza customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    J
    Julieyana
    from Powai, Maharashtra
    Jan 5, 2021
    Report
    Copy

    Address: Dominos Kodambakkam

    My order no is 226 and I ordered a pizza around 7.42 pm in Dominos Kodambakkam. Time is 9.55pm. I'm yet to get delivery of my Pizza. Virtual assistants are unable to resolve and the store agents are not responsive and not assuring the delivery.
    Domino's Pizza customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      G
      grenu
      from Mumbai, Maharashtra
      Jan 5, 2021
      Report
      Copy

      Address: Chembur near HDFC bank

      I had order pizza on 3rd Jan 2020 i had received it after 30 min but refund is not received and I had complaint on feedback but till the time I am not getting any call or resolution order no.255
      Same time I had informed to store manager but he is not ready listen this pathic services
      Domino's Pizza customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        N
        nileshn86
        from Delhi, Delhi
        Jan 4, 2021
        Report
        Copy

        Address: Bhosari, Pune

        I have voucher of dominos (16 digit number) number XXXXXXXXXXXXXXXX which i was trying to redeem since March 2020 (which was valid till June 2020) but because of COVID dominos disabled the e-voucher payment option. I requested Dominos to extend validity of my voucher, which Dominos initially extended upto August 2020, but in august also the e-voucher payment option was disabled. From August 2020 to December 2020, I am continuously writing and following up with to dominos to further extend validity of my voucher or give me option to redeem my voucher, but dominos is not replying to my concern. They don't care for their customer's, I am contacting them from Aug to Dec (4-5 months) but still not resolved. I am requesting dominos for which I already paid to them, they had disable the e-voucher option, what was my fault in this? Hope Domino's will resole the concern. For better clarity on this, Dominos can check all my emails which i sent from nilesh.[protected]@gmail.com
        +7 photos
        Domino's Pizza customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          R
          rahul belekar
          from Delhi, Delhi
          Jan 3, 2021
          Report
          Copy

          I paid for an order on 31 Dec 2020 via PhonePe, I got an error on the dominos app "Something Went Wrong" but PhonePe and my account got debited for an amount of 1800/-. Order was not created. Below are the transaction details:

          Transaction ID: PTM20201231135966415891202012310836
          UTR:[protected]
          Mobile: [protected]
          +1 photos
          Domino's Pizza customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            G
            Grace Evangeline B
            from Delhi, Delhi
            Jan 2, 2021
            Report
            Copy

            I placed an order online on 31/12/2020 at 8:24pm at dominos and total amount to be paid was Rs. 481 and I paid it through online banking and the amount was deducted but order was not placed. I need a refund of Rs. 481.
            +1 photos
            Domino's Pizza customer support has been notified about the posted complaint.
            Jan 02, 2021
            Updated by Grace Evangeline B
            Not yet resolved
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              P
              Poonam Kolape
              from Powai, Maharashtra
              Jan 2, 2021
              Report
              Copy

              Address: Savedi, Ahmednagar

              I had ordered two pizzas of worth rupees 498 on 31st December 2020 around 8oclock from Domino's pizza, Ahmednagar branch. I had paid through paytm app via Domino's app. The money got deducted from my account but order did not get placed. I called pizza centre to enquiry, they said the money will get refunded within 48 hours. It's been two days and there is no money has been refunded.
              I hope complaining here works
              Here, I am attaching screenshot of payment as well
              +1 photos
              Domino's Pizza customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                N
                nikgaikar
                from Powai, Maharashtra
                Jan 2, 2021
                Report
                Copy

                Address: Brownsalt A48 3rd floor royal indestrial estate wadala west 400031

                I placed an order today, its payment has been deducted from my account, but my order has not been placed and my money has not arrived.
                Domino's Pizza customer support has been notified about the posted complaint.
                Ref no[protected]

                Money deducted but order is not placed - Comment #3783177 - Image #0
                This is screen shot from dedicated money my

                Money deducted but order is not placed - Comment #3783180 - Image #0
                Helpful
                Found this helpful?
                2 Comments
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  S
                  Soumya__
                  Jan 2, 2021
                  Report
                  Copy

                  Address: Govindpuri haridwar uttrakhand

                  On december 25th 2020 i ordered from dominos worth of 834 rupees and due to some reason the store cancelled my order. Its now more than a week, i have not yet recieved a refund.
                  Domino's Pizza customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    A
                    Avingk
                    from Delhi, Delhi
                    Jan 1, 2021
                    Report
                    Copy

                    Payment successful but order placed, need refund

                    Address: Bangalore

                    I placed an order for Rs. 1424. My payment was successful, done via Google Pay, but the order wasn't placed. I want a refund....
                    +1 photos
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy
                    K
                    kush_91
                    from Delhi, Delhi
                    Jan 1, 2021
                    Report
                    Copy

                    I placed an order on 31December 2020 with dominos of 355 rupees. The money got deducted from my account but the order was not placed. Please suggest what to do as I need the order or the money refunded.
                    Domino's Pizza customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      I
                      its.chirag
                      Dec 31, 2020
                      Report
                      Copy

                      Address: hapur uttarpradesh

                      Today i ordered pizza from Domino's via Paytm upi of rupees 360.money got deducted from my account but order was not placed
                      +1 photos
                      Domino's Pizza customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        2
                        266316 ncr.cse.18
                        Dec 31, 2020
                        Report
                        Copy

                        Address: 1950/19 Sri Nagar colony near dawat banquet hall double phatak rohtak

                        Sir
                        I have placed an order and paid through netbanking on dominos app but money got deducted and order is not placed
                        Domino's Pizza customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          @
                          @nimisha
                          from Delhi, Delhi
                          Dec 31, 2020
                          Report
                          Copy

                          I ordered pizza from domino's today (31/12/20)at 08:23 pm. I ordered without loging into my account but i filled my e-mail address and phone number as they asked for while placing the order. I paid through paytm and the moment payment was done I lost the page and after that nothing related to my order was there. Order wasn't placed but money got deducted from my account.
                          Email address I used was- [protected]@gmail.com
                          Phone number-
                          +1 photos
                          Domino's Pizza customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            M
                            Muski15@
                            Dec 31, 2020
                            Report
                            Copy

                            I ordered for an pizza but amount was debited from my account but my order was not confirmed.
                            +1 photos
                            Domino's Pizza customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              B
                              Beyond horizon
                              from Powai, Maharashtra
                              Dec 31, 2020
                              Report
                              Copy

                              Address: Cbd belapur

                              Hi there
                              I want my refund i have placed the order for pizza of worth 854 Rs my money got deducted from credit card but no order number generated n not received any pizaa
                              Domino's Pizza customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                A
                                Arpithraj
                                Dec 31, 2020
                                Report
                                Copy

                                My order was not placed after money was deducted from my account and worst part is there is no chat support for these kind ok mistake by Domino's
                                Domino's Pizza customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  N
                                  NeerajGatkal
                                  Dec 31, 2020
                                  Resolved
                                  Report
                                  Copy
                                  Resolved

                                  Address: Vallabh Nagar, Pimpri, Pune

                                  I tried to place an order from Domino's Pizza app for 5 Pizza in total suming upto a total of ₹982. The payment was completed from Paytm App using UPI payment method, money deducted from my bank account but the order got failed. I tried contacting customer care using the toll free number[protected] but the number does not exist. I want a refund for the total amount in the bank account.
                                  +2 photos
                                  Jan 8, 2021
                                  Complaint marked as Resolved 
                                  Domino's Pizza customer support has been notified about the posted complaint.
                                  Jan 07, 2021
                                  Updated by NeerajGatkal
                                  Still have not received any response from Domino's Pizza Customer support. Any idea when will they contact me?
                                  Jan 08, 2021
                                  Updated by NeerajGatkal
                                  Received the amount back. Thanks a lot.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    E
                                    ekta navrang
                                    Dec 31, 2020
                                    Report
                                    Copy

                                    Address: B174 Vasant Vihar Secl COLONY

                                    My money is deducted from bank but order not placed
                                    Domino's Pizza customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      S
                                      Shubham Tayade
                                      from Delhi, Delhi
                                      Dec 31, 2020
                                      Report
                                      Copy

                                      I was trying to place an order on 31st Dec 2020, from Dominos app. Before my order got placed my money got deducted via Google Pay but the order page got expired. Nothing got placed but money got deducted from my account

                                      Mobile No. : [protected]
                                      UPI Transaction ID:[protected]

                                      I have attached the Google Pay receipt for your reference

                                      Can you please help me with refunding my amount?
                                      +1 photos
                                      Domino's Pizza customer support has been notified about the posted complaint.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit