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Domino's Pizza Complaints & Reviews

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Updated: Dec 27, 2025
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Domino's Pizza reviews & complaints page 63

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M
Muski15@
Dec 31, 2020
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I ordered for an pizza but amount was debited from my account but my order was not confirmed.
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    B
    Beyond horizon
    from Powai, Maharashtra
    Dec 31, 2020
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    Address: Cbd belapur

    Hi there
    I want my refund i have placed the order for pizza of worth 854 Rs my money got deducted from credit card but no order number generated n not received any pizaa
    Domino's Pizza customer support has been notified about the posted complaint.
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      A
      Arpithraj
      Dec 31, 2020
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      My order was not placed after money was deducted from my account and worst part is there is no chat support for these kind ok mistake by Domino's
      Domino's Pizza customer support has been notified about the posted complaint.
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        N
        NeerajGatkal
        Dec 31, 2020
        Resolved
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        Address: Vallabh Nagar, Pimpri, Pune

        I tried to place an order from Domino's Pizza app for 5 Pizza in total suming upto a total of ₹982. The payment was completed from Paytm App using UPI payment method, money deducted from my bank account but the order got failed. I tried contacting customer care using the toll free number[protected] but the number does not exist. I want a refund for the total amount in the bank account.
        +2 photos
        Jan 8, 2021
        Complaint marked as Resolved 
        Domino's Pizza customer support has been notified about the posted complaint.
        Jan 07, 2021
        Updated by NeerajGatkal         Still have not received any response from Domino's Pizza Customer support. Any idea when will they contact me?
        Jan 08, 2021
        Updated by NeerajGatkal         Received the amount back. Thanks a lot.
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          E
          ekta navrang
          Dec 31, 2020
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          Address: B174 Vasant Vihar Secl COLONY

          My money is deducted from bank but order not placed
          Domino's Pizza customer support has been notified about the posted complaint.
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            S
            Shubham Tayade
            from Delhi, Delhi
            Dec 31, 2020
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            I was trying to place an order on 31st Dec 2020, from Dominos app. Before my order got placed my money got deducted via Google Pay but the order page got expired. Nothing got placed but money got deducted from my account

            Mobile No. : [protected]
            UPI Transaction ID:[protected]

            I have attached the Google Pay receipt for your reference

            Can you please help me with refunding my amount?
            +1 photos
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              J
              Jaanhvi Rana
              Dec 31, 2020
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              Resolved

              I ordered pizzas worth Rs 557 on the Domino's app on 31 December 2020. The money was deducted from my account but after the deduction the app did not show my order as placed. There were no order details available and no option to contact customer care service.
              How do I get a refund from Domino's?
              Please help me out.
              Jan 8, 2021
              Complaint marked as Resolved 
              Domino's Pizza customer support has been notified about the posted complaint.
              View replies
              I ordered two pizzas from Domino's. I paid through UPI and my money got deducted but the app didnot confirm my order. there is any trace of my failed order and i don't know which store to complaint. What shall i do?

              Amount debited from account but order not placed - Comment #3787863 - Image #0
              Amount debited from account but order not placed - Comment #3787863 - Image #1
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              I ordered two pizzas on 14th Jan 2021 through the Domino's App. I paid via UPI. My money got deducted and the order is not confirmed. There is no trace of my failed order in the order history and i don't know which store to complaint. What shall i do now?

              Amount debited from account but order not placed - Comment #3787865 - Image #0
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                H
                heygaurav
                from Delhi, Delhi
                Dec 31, 2020
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                Resolved

                Address: Shahunagar, Chinchwad, Pune 411019

                I ordered a domino's pizza through their app, the money was debited using google pay, but instead of successful redirection, it said something went wrong, please raise my request and I request my for my refund!
                +1 photos
                Jan 4, 2021
                Complaint marked as Resolved 
                Rec'd the amount!
                Domino's Pizza customer support has been notified about the posted complaint.
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                  U
                  Urvi Latnekar
                  Dec 31, 2020
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                  Address: Pune

                  I ordered two pizza's online and paid 753/- through upi. My money got debited but my order is not placed.
                  Domino's Pizza customer support has been notified about the posted complaint.
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                    M
                    Mosh1
                    Dec 31, 2020
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                    We went to dominos pizza Rajendra nagar sahibabad, ghaziabad .
                    The guy named abhinandan and a person chewing tobacco and claiming to be the area manager misbehaved with us and asked for cash payment even after we paid with card . Our card was charged and they still kept in asking for more cash payment and when we refused they fought with us using abusing language and hit us also in front of females . We will take this issue further.
                    This is not the first time as before we have given them 100-150 Rupees as delivery charge always .
                    Domino's Pizza customer support has been notified about the posted complaint.
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                      A
                      Anisha Dicholkar
                      Dec 28, 2020
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                      I had placed pizza order through dominos app and paid through debit card. My money was deducted but order was not placed.
                      +1 photos
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                        S
                        shivammtyagi
                        from Delhi, Delhi
                        Dec 26, 2020
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                        Payment Issue with UPI on Dominos App

                        Hi There,

                        First of all, I'd like to suggest everyone to never make an online payment using the Dominos App as it is extremely buggy which is evident from thousands of similar complaints regarding their Payment portal.

                        I placed an order through the Dominos Android App and paid Rs.377 via Lazypay UPI which is added to my Dominos account.

                        However, after a successful transaction, the order failed...
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                        P
                        Pramod121189
                        from Delhi, Delhi
                        Dec 23, 2020
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                        I have ordered a pizza order no 350 invoice no from Dehradun saharanpur Road on 12th Dec via e-vouchers but nobody pick the call and finally ordered cancel by your store. Then next day I have get a msg of e-vouchers amount will be initiated in 3-5 days..Now still same will not be credited. Very very disappointing things..Even nobody is aware about that pls close these e-vouchers i[censored]nable to provide the expected services..
                        Domino's Pizza customer support has been notified about the posted complaint.
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                          A
                          Abhishek Sharma's
                          Dec 23, 2020
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                          Address: Deendayal nagar gwalior (mp)

                          Money deducted from my Kotak Bank account two times but order is not placed.it shows money reflected in your account in 30 days. It's a Domino's.
                          +4 photos
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                            A
                            arpitasa
                            from Delhi, Delhi
                            Dec 23, 2020
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                            I have placed an online order on 20th Dec 2020 & made payment via Amazon pay, I hv received a mail frm Amazon pay stating transaction ws successful bt on dominos site it showed order unsuccessful.I hv spoken wid ur customer care & written mail also but I didn't got refund.
                            +1 photos
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                              M
                              manishkcn
                              from Bengaluru, Karnataka
                              Dec 22, 2020
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                              Address: P.M R. Residency, Ground Floor, No-5/3 Sy. No.10/6-1 Opp Nithyotsava Wedding Hall, Doddaballapur Main Road, Singanayakanahalli, Yelahanka, Bengaluru, Karnataka 560064

                              I just placed an order on the domino's app. The payment was done on gpay. Please find attached the transaction details. However, the app doesn't show any active orders from me.
                              +1 photos
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                                S
                                Sandesh Pajane
                                Dec 22, 2020
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                                I placed an order on december 3rd dec 2020 with dominos of 389 rupees. The money got deducted from my google account but the order was not placed. Please suggest what to do as i need the order or the money refunded.
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                                  R
                                  Raghav Anand Sharma
                                  Dec 20, 2020
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                                  Address: 478,BRAHMNAN MOHALLA SHAKAR KUI, ,HAPUR,UTTARPRADESH
                                  Website: Dominos app

                                  I placed my order from dominos app and paid through paytm UPI. Unfortunately the order was not placed but the amount was deducted from my account
                                  +1 photos
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                                    L
                                    lizbeth n
                                    Dec 18, 2020
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                                    Address: Trivandrum , Kerala
                                    Website: Domino's Pizza

                                    Hello sir, I placed an order through Domino's website for Rs 510 and paid through Airtel wallet. My money has been deducted but my order is not placed and is showing as unsuccessful. Please do help me get a refund for this. My mobile number is [protected]
                                    +2 photos
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                                      R
                                      riya mattu
                                      from Delhi, Delhi
                                      Dec 18, 2020
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                                      I placed an order online for which i made payment through google pay.
                                      It's showing that "Payment is received by dominosonline" and the purchase is confirmed in gpay. But still didn't receive any acknowledgement from dominos.
                                      When I tried checking the status through site of my order- it's showing that there is no active order
                                      Domino's Pizza customer support has been notified about the posted complaint.
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